SMART Hard Drive Imminent failure

Hi, today when I woke up and started my computer it started up with an error message stating that my hard drive was in for imminent failure. I'm not sure exactly how this has happened. I've never dropped my computer, and it has always been sitting on my desk and has rarely left it. I'm not sure exactly what this means, and it keeps telling me to back it up. 
I have a HDX16t HP laptop bought around July of 2009. Also one thing to note is that I also have had issues with my battery, in the sense that my computer cannot run on battery or it will shut off. My laptop came like that and I've been meaning to get it fixed but just haven't had the time. 
Any kind of information will be great. And please let me know whether or not I should take it into some kind of computer repair shop or anything, or if this is something I can fix on my own.
Thanks!!

Hi, backup your data as some as possible.
Contact HP as your laptop is still under warranty.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Similar Messages

  • HP Envy Hard Drive Imminent Failure message

    I've been getting this error when I turn on my laptop. It reads "SMART Hard Drive detects imminent failure. To ensure no data loss, backup contents and contact HP"
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  • Hard Disk Imminent Failure

    I have had this laptop for a month and after about 2 weeks I received a message upon startup saying Hard Drive imminent failure. I've backed up all my data and ran the hard drive tests.<br>The hard drive tests immediately found a failure and gave me a failure ID but no resolutions.<br><br>I am currently using the laptop as normal but with an external hard drive plugged in for caution. The hard drive hasn't failed yet but the message still appears.<br><br>I am slightly confused at what is wrong and why it seems to of not resolved itself ?<br>Any help would be much appreciated ?
    This question was solved.
    View Solution.

    Hi Jake,
    You are probably still in warranty.  Make sure you've backed up your files externally and contact hp support.  You'll need a replacement hard drive.  Sorry to hear you've problems, glad they happened while you are covered.
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    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • New iMac 750 GB Hard Drive Fail Smart Drive Test - Glitch or Problem

    Greetings!
    I have a new 24" imac with 750 GB hard drive which has had problems out of the box (system crashing several times a day/unable to re-start/application crashes/general sluggishness).
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    SMART
    Saturday, December 29, 2007 1:18:12 AM US/Pacific
    S.M.A.R.T. Self-Checks <Failing!>
    Model: ST3750640AS Q
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    Capacity: 698.64 GB
    Writable: Yes
    Ejectable: No
    Removable: No
    Bus: Serial ATA
    Bus Location: Internal
    Revision: 3.BTH
    Serial Number: 5QD2JVNE
    disk0s2: Ma
    disk0s3: Pa
    disk0s4: Peppi
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    S.M.A.R.T. Self-Checks
    Attribute Normal Worst Threshold Status
    1 Read Raw Error Rate
    100 253 6 Okay
    3 Spin Up Time
    95 92 0 Okay
    4 Start/Stop Count
    100 100 20 Okay
    5 Reallocated Sectors
    100 100 36 Okay
    7 Seek Error Rate
    78 60 30 Okay
    9 Power On Hours
    100 100 0 Okay
    10 Spin Retry Count
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    189 Unknown
    100 100 0 Okay
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    195 HW ECC Recovered
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    198 Off-Line Scan Uncorrectable Sector Count
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    200 200 0 Okay
    200 Write Error Count
    100 253 0 Okay
    202 DAM Error Count
    100 253 0 Okay
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    Tests Completed
    Threshold levels are exceeded occasionally. You should consider backing up your data from the hard drive. You should continue to check the hard drive for failures.
    S.M.A.R.T. Self-Checks <Failing!>
    -end-

    Greetings, all!
    This has been my first posting, despite having owned 5 Macs over twelve years - which goes to show you how reliable they are, most of the time.
    I am very impressed with the thoughtful responses, and I really, really appreciate you taking the time to respond.
    Here's an update since my last posting. I picked up my repaired(?) iMac from the Apple-approved repair shop. The technician's report said (referring to the original hard drive Seagate ST3750640AS Q) "The drive has passed and boots into the OS without issue. Confirmed the smart status of the hard drive shows failed, but this is for an unknown attribute. This may not really indicate the drive is failing, but could be a possibility. Since all of the other tests have passed, I feel it is best to replace the drive under warranty for the customer.
    About the new hard drive, the technician wrote: I have run a third-party smart utility on the (new, replaced) hard drive again and I have found that it is failing with the same error. The Apple test shows the smart status as OK.
    I have researched this error and I have found that this attribute appears to be for temperature. Since both drives showed the exact same error, this attribute can be safely ignored for smart status. I was not able to replicate any issues with this machine other than the smart status failure so I do not think there is any other hardware failing in this machine.
    If the customer continues to have issues, I would recommend reinstalling the OS one more time. If the issue still persists after this, then the customer should bring in the computer when issues are still happening so we can try to determine the cause of the problem better.
    At first, my iMac was performing much better, but as I began to migrate data from back-up, I was not able to connect/re-establish my iphoto library, or re-establish my Apple mail accounts( both of which I have done countless times in the past without hassle).
    I decided to run Apple's Disk utility which reports it cannot repair the new drive.
    Just prior to my original posting, I had sent a copy of my posting to Micromat (TechTool Pro) asking for their opinion/advice.
    Their response was: The SMART routines are built into the hard drive by the drive manufacturer. They are proprietary and different for each drive manufacturer. TechTool Pro just reads the status of the built-in SMART parameters and reports their status. Basically, a threshold exceeded indicates that the drive has exceeded what the manufacturer thinks are proper operating parameters for it and it may be getting close to failing. For an interpretation of the seriousness of a specific attribute failure you would need to contact the drive manufacturer. A failure is a warning to be sure to keep good backups and consider replacing the drive. If you get a SMART failure on a drive that is under warranty, the drive manufacturer will typically replace the drive.
    Following are two links that might be of interest:
    http://www.ariolic.com/activesmart/docs/glossary.html
    http://www.ariolic.com/activesmart/docs/smart-attribute-meaning.html
    I also took your (Looby) advice and called Seagate. (I also visited their web site, which recommends replacement of their hard drive under these circumstances!)
    Within a couple of minutes, the tech person agreed that this is a serious concern and I should replace the drive.
    Regarding Wiil's post, Apple's Disk utility says: smart status verified.
    The SmartReporter utility reports the smart status is OK.
    The SmartUtility application says:smart status failed. ID: #190 Unknown attribute.
    For all other posters, this was not a New Egg purchase, which was not relevant to my post. Thank you just the same.
    I've left a message for the Apple-approved store and will ask for another drive, and that, if possible, it be tested before I bring my iMac in to reduce the inconvenience.
    I'm also wondering if I should switch to a 500 GB hard drive, although that would defeat the purpose of buying the larger drive for all the video I work with ( I have another 2 Terabytes storage with external drives).
    Any further comments welcome - and thank you all again for taking the time!

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