HP installer plugin has stopped working - hp photo scanner 4890 - windows 7

I upgraded from XP3 to windows 7. I don't use my scanner much but discovered recently it doesn't work. I tried everything I could think of including: uninstall/ reinstall/update drivers/deleted all related files from OS program files/downloaded vista compatability fix andfollowed instrauctions Several times with error message after program ectracted the files "HP installer plugin has stopped working - close program.
I've bought lots of computer hardware over the past 30 years. I did a lot of PC upgrades for friends and family and always relied on HP for quality. Things certainly changed for the worse when they bought compaq.
I hope somebody here has found some information as to what this install plugin is and how we can fix this. I note I'm one of many having this same problem with HP. **bleep** it!

Good day,
To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums.
Enjoy your day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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