HP Laserjet CM2320 MFP driver problem with Outlook 2013

Hi,
The problem starts when you want to print from Outlook 2013 ( Office365 flavour ).
You can print once. Then Outlook and the printspooler crashes.
In the print qu you find pages NA and no kb for the printvolume.
Impossible to delete the printjob normaly.
Only reboot helps to recover printing possibilitys with the exception of Outlook 2013.
After consulting HP, we tried to prin with PCL 6 an Post Script drivers with changed, advanced, settings.
This does not help.
More then one PC faces this problem.
Do you have an idea to fix this ?
Best regards
Paul

Hi Paul,
It might be that the 'OutlPrnt' is corrupted on your computer. This is the file where Outlook keeps its printing style settings.
Please try to recover from this by renaming the OutlPrnt file to .old when Outlook is closed and verify the results. You can find the file in %Appdata%/microsoft/outlook.
Thanks,
Ethan Hua CHN
TechNet Community Support

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Figure 1: Supplies Status Page
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