HP officejet pro 8600 "not found" after installation on Dell laptop with Windows 7 op syst

downloaded software from internet and it shows that it's been installed on computer. Printer is on and shows that it is connected to the network. Networks match on computer and printer. Printer not printing from computer but did from my phone. "printer not found" message comes up during connection process on the instal wizard. I am using a Linksys wireless broadband router. I've tried all the troubleshooters and found that there was a driver error, but I don't know how to correct this.

Hey @mech3320 ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand that you are having some trouble with the driver download on your AMD chipset but not your Intel one.
I recommend that you try the web download of the drivers after you uninstall the ones that you tried form the CD.
Driver Download Page
Let me know if the web drivers work better for you or not.
I worked for HP.

Similar Messages

Officejet Pro 8600 all in one installation on dest top with AMD64 chip set and Window 7

Can't install an HP Pro 8600 all in one with full features on a Desktop with windows 7 64 bit OS, PC has an AMD chip set, connection is wireless.
This printer is replacing an HP Pro 8500 all in one that failed. HP's only solution was to upgrade to the 8600. All 8500 software was removed before attempting to install the 8600.
The installation recognizes the printer & IP address. In the last step of the setup the network connection is not recognized. When I try to add a printer in Windows, the Microsoft drivers are installed and the printer works fine, but no scan or fax.
I had success installing this wireless setup on 2 desktops (windows 7 & XP OS) and a laptop running VISTA. All of these have Intel CPU's. The installation completed fine.
The HP Installation CD has an AMD64 folder (with "hpinkins5912"), but no instruction on setup or updating AMD drivers.

Hey @mech3320 ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand that you are having some trouble with the driver download on your AMD chipset but not your Intel one.
I recommend that you try the web download of the drivers after you uninstall the ones that you tried form the CD.
Driver Download Page
Let me know if the web drivers work better for you or not.
I worked for HP.

Mac Pro will not restart after installation of Lion. Help!

Mac Pro will not restart after installation of Lion. Help

Reinstalling Lion Without the Installer
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

Officejet Pro 8600 not able to be set as default printer

I've just installed the Officejet Pro 8600 on my wireless network. It was added correctly using WPS andindicated no problems found on the wireless network test results that the printer did. All items were listed as 'PASS'. It is showing up in the device and printers on my Windows7 64-bit machine. When I right-click on the printer icon, it does not allow me any option to set it as my default printer and it also doesn't show up as an available printer from any application to print (like from MS Office). The device driver was auto-located by Windows, so there is also no option for me to update it. Anyone have a solution for what I need to do to get the printer available to actually print too?? Thanks.

Hi,
I had a smiliar problem for the same printer that I bought just yesterday.
Despite numerous troubleshooting tasks, I was still unable to make the printer my default one.
I tried
- switching from wireless to USB connected
- uninstalling and reinstalling
- cleaning registry entires as directed here:
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup-e-g-Windows-8/Cannot-Set-HP-Officejet-...
- running troubleshooting wizards and more...
So... after yet another re-installation, I went here:
https://h30495.www3.hp.com/help/about
and clicked on Printer Support under Additional Help (down at the bottom)
- choose North America
- choose HP Support - United States (English) --> Product Support and Troubleshooting -
- now - here - IMPORTANT - http://www8.hp.com/us/en/support-drivers.html :
DO NOT Enter a product name/number
- but choose
Or automatically find your products and solutions - click on START button
you may need to ALLOW your antivirus software to scan your computer and after a minute or so you will get a response like this:
1 HP products were discovered
»HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g Serial Number: Product # here Product Number: Number here
Now got to Start - Devices and Printers and RIGHT CLICK on the HP printer device and choose Printer Properties:
The GENERIC NAME "HP Officejet Pro 8600" needs to be replaced with FULL NAME of your printer:
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Click "Apply" - click OK
Now make your printer DEFAULT
GOOD LUCK!

Officejet Pro 8600 (Printer Failure after changing ink)

I use an hp Officejet Pro 8600 on a windows 8.1 operating system. About a week ago i replaced my black ink but after restarting my printer, an error message arreared on my screen which reads ' There is a problem with the printer or ink system. Turn printer off, then on. If problem persist, contact HP'. I have since turned off my printer and turned it back on but that has not solved the problem. What do i do next?

Yes if the printhead is damaged, it would need replaced (to print). But beforedo that, please double check it's not something simple like forgot to removethe protective cover, didn't seat the cartridge properly, etc. see: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?spf_p.tpst=kbDocDispl...
======================================================================================
* I am an HP employee. *
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
***Click on White “Kudos” STAR to say thanks!***

HP Officejet Pro 8600 not scanning to computer

My HP Officejet Pro 8600 is not scanning to my computer HP computer, Windows 7. This has worked fine for quite some time, not sure what happened to change it. It is a wireless connection but the printer works, and I can scan to a memory card just not to the computer. The printer software doesn't give me the option of opening the scanner. Another program said the scanner is not enabled but nobody has touched the computer! Any suggestions in language I can understand would be greatly appreciated!

Too bad nobody answered yet. It sounds like some simple troubleshooting can help narrow down the problem, but I'm no expert and all I can suggest is to try posting the question to http://answers.microsoft.com/en-us/windows/forum/windows_7?tab=Threads.

Officejet pro 8600 not responding

Hi everyone,
I have an HP officejet pro 8600 printer. I was running it wirelessly from my desktopo tru the router. I then installed it in my HP Envy notebook to print also ducuments and it worked. Then, I tried to install the sofware on my Mackbook Pro which I downloaded it from HP website (It didnt work) but then it just stopped printing for my desktop and Envy notebook as well. My desktop is an HP running on windows 7. Anyone with ideas would be highly appreciated.

Hi cipote,
Welcome to the HP Forums!
I see that you cannot print with your HP Officejet pro 8600 from your Windows, or Mac computers on a wireless connection. I am happy to help you with this issue!
Please take a look through this wireless guide. Printer Does Not Maintain Wireless Connection
Hope this helps, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Can you print from the ADF with Officejet Pro 8600 (not plus) & how to print checks in correct order

Client has Officejet Pro 8600 I(not plus) They want to print payroll checks out of QuickBooks but when they put the checks in tray 1, it pulls the check that is on the top, which happens to be the last check # in the stack. Is there a way to print where the printer pulls from the bottom of the check stack as opposed to the top. I've looked and can't seem to find the answer. QuickBooks says we should check with HP and change something in the print drivers?
So I thought it would fix it if they printed the checks from the ADF where I thought I could control if it pulls from the front or back of the stack. When we tried to print from the ADF, it pulled from Tray 1 and we weren't given the option to print from the ADF. (only Tray 1 & 2...which they don't have the 2nd tray anyway) So does this model, not being the PLUS model, not allow you to print from the ADF. (only scan, copy and fax from the adf?)
If we can't use the ADF for check printing, then how can we get the checks to print in the correct order. Meaning, the 1st check # to print should be on the check that is on the bottom of that check stack in Tray 1. Otherwise they have to count out the exact number of checks & place them in the tray. Or reverse all of them which is not an efficient either! I hope this makes sense.

Hi @kceacct ,
I see that you would like to know how to print out the checks in order. I will do my best to help you.
The ADF can be used for copying, scanning and faxing.
From the print driver you can only select the tray that you want to print from.
Changing Print Settings in Windows 8.
You would have to load the checks in order from top to bottom in the paper tray, since the printer just pulls the paper in from the top of the stack of paper.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

OfficeJet pro 8600 not printing for USB attached WIn7

I have an OfficeJet Pro 8600 Attached to Win 7 Dell with USB cable. It scans very well but most of the time when you go to print, it thinks the USB device has timed out and it gives me garbage about where to send a fax to?
I have other computers runing XP that are Wireless devices, and they take longer but print every time something is sent to them.
This connection is 3' away and the printer default & only printer for Win 7 machine. Under printers and devices it always sees the printer.

Try to run the Print and scan doctor and check the results.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03275041
Also, see if you can get another USB cable. Let me know the results.
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

HP officejet Pro 8600 Not connecting right to my new Mac Pro Air. Looses signal.

I recently bought a Mac Book Air. I have a wireless HP Officepro Jet 8600 that sometimes works for printing and a lot of times it does not get the signal. I am ready to throw my HP out the window. Had tech come in twice. Gets it and than it looses the signal. We probably do not have it connected correctly. Please help.
Thanks
Carlman

Hi Carlman,
I'd like to help you obtain a more consistent connection. I feel that disabling the IPv6 would help us accomplish this. Please use the instructions in the following post to enable only the IPv4.
Re: Office Jet Pro 8600 N911a printer
The IPv6 often times causes interference with the IPv4, thus I believe this should resolve the issue.
Please let me know if it does or does not, thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

SAP HR patch Ecc6.0 Ehp4 not found after installation

Hi,
I have installed Ecc 6.0 Ehp7 but after installation i found SAPHR Patches on SAPHR6.0 .(SAPKE600)
WAnt SAPHR patches on Ehp4.
Is there any way which i can do at time of installtion only?
Now i have to create xml stack file from Solman for upgradation to SAPKE604?
Kindly suggest
Regards
Adil

Hi Adil,
After the installation ECC 6.0 EHP 7 , the base component will be at 600.since ECC 6.0 EHP7 is coming as a ready phase installation.
You need to upgrade all the base coponenet 607 , with the help of SUM.
So you need to generate the stack and upgrade it.
With Regards
Ashutosh Chaturvedi

Premiere Pro CS5 not responding after 55 minutes of capture with intensity shuttle

Hi and thank you for the valuable resources on this forum.
I am capturing analogue video into Premiere Pro CS5 using he Blackmagic Intensity Shuttle (with Time Base Corrector in the video path). My captures are stopping at 54 or 55 minutes when the computer becomes non responsive. This has happened with the Blackmagic motion jpeg codec as well as the 10 bit YUV capture. Same thing happens if I capture with media express (the blackmagic capture software)
I have tweaked my system as per many of the recommendations in the forum.
Running CS5 5.03, autosave set to 10 minutes (same problem with no autosave or autosave at 20 minutes)
Windows 7 64 bit fully updated
i7 - 930 cpu
Gigabyte x58A - UDP5 (Revision 1)
24 Gb Ram
Nvidia 470 - MSI with the twin Frozr cooling solution.
Restore off, indexing off, windows search off,
Followed tips from forum and Viper regarding optimizing system
3 Hard drives
System on standard Sata 2 drive
Project capture to OCZ Vertex 3 120 g SSD drive (nice bit of gear) running on Sata 3 controller
Page file on another hard drive
Norton 360 unistalled
Anything else I could find unistalled or turned off.
Firmware and drivers for on board USB latest from Driver Station as per Blackmagic Recommendations.
Very succesful capture of things shorter than 55 minutes but I have some longer things I would like to capture in one go.
I have used process explorer to watch what happens. Nothing special that I can identify in terms of processes but cpu seems to be going to 100%.
With progessive tweaks the problems remains the same.
I am not aware of any file size limits with Premire Pro or Blackmagic - are there some?
Considering reinstall but would greatly appreciate any insights. My first post so I hope I have provided the right info to help you help me.
Thank you
Andrew

Good that you got it fixed... bridging device drivers have cause problems clear back to the computer version of the stone ages
I still have a Pinnacle Dv500 card (used via dual-boot with WinXP and Premiere 6x) that went through several device driver versions to get everything working right
While everything is working right... make a full "picture" of your hard drive to external USB drive to make recovering easy in case something goes wrong
Hardware crashes or virus infections happen, so you should buy software to make a full
backup of your hard drive to an external USB hard drive... plus, making step-by-step
backups during a new install or major program addition makes it easy to go back a step
if something doesn't work
This backup and then restore is, of course, only to the same computer with a new drive
(or the same drive as long as you don't mind writing over everything) since doing a
restore to a new computer won't work due to Windows and many programs having activation
information that is keyed to your hardware (which is why Windows will force you to RE-
Activate if you change very much hardware)
The product I use is at http://www.terabyteunlimited.com/image-for-linux.htm
Image runs off of a bootable CD via Linux (the Zip you download includes a program to
make the bootable CD) and it reads EVERYTHING on the drive, even the hidden
registration information, so everything is restored when needed... and you may restore
the image to a brand new drive in case of a crash, and not have to re-install anything
Please note that I own no part of Image, and I don't get a referral fee (that is just a
plain web link) but I use the program and it has saved me a LOT of trouble when I had a
hard drive die... and I was able to restore everything and not have to re-install or
re-activate a single program, from Windows on up

DVD/CD unit not found after installation of Windows 8 PRO

After installing Windows 8 PRO I cannot play a dvd. The trouble seeker says: The hardware can not start due to damaged or incomplete config info in the register (code 19).
When searching for a new driver I'm told that I have the latest one. I read on Microsoft support that a similar problem occured on installing Vista, but the solution should not be applied on this installation.
What else is to do about this problem?

> After installing Windows 8 PRO I cannot play a dvd. The trouble seeker says: The hardware can not start due to damaged or incomplete config info in the register (code 19).
If you would use the Toshiba forums Advantage search option, then you would find this info:
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/bulletinDetail.jsp?pf=true&soid=3516888
+If the TOSHIBA Recovery Media Creator or TOSHIBA Disc Creator are installed on the HDD, there might be a issue between Win 8 and mentioned software+
+So uninstall these tools, then restart your PC using the Power-->Restart option in Windows 8. Your CD/DVD should be accessible now.+

Win 8.1 and HP Officejet Pro 8600 not connecting

Priior to installing Windows 8.1, my printer worked fine. I installed Windows 8.1 and came across the message - Printer Error - Before you can perform printer-relate tasks... I removed and reinstalled the printer and it worked. I printed several documents yesterday. This morning, went to print and the same error message appeared, printing error. I checked under devices and printers and the HP printer was grayed out. When I clicked on the printer under device and printers, it says printer not connected.
I am using the printer on a wireless network.
Please help in this matter.
This question was solved.
View Solution.

Hi Dennis1825,
I understand you've been having some issues with your Officejet 8600 printing since upgrading to Windows 8.1. I'm sorry to hear this has been happening but I will certainly try to help.
To get a little extra help with this issue, I'd like you to download and run the HP Print and Scan Doctor (running for both Fix Printing and Fix Scanning to make sure it doesn't detect any issues) and hopefully it should be able to fix this for us.
Hope this helps, have a great day!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Officejet pro 8600 not printing. lost in print que

Out of the blue printer begins loosing print jobs. Have reset printer like HP instructs, and I have turned off both iMac and printer and restarted them. There is nothing to print. The que goes empty - before and after a reset, the print job shows to be printing, but nothing happens, then the print que blanks out.
It is a bonjour or airprinter. No usb hooked up. The utilities will make it print, but nothing else from the apps will print. A newsletter deadline is staring me in the face. What a time for this to happen.
I had a problem about a month ago and installed the firmware from HP and the latest drivers from HP. All went excellent. About a week later Apple downloads and installs a new(er) driver and all worked fine for about a week and then the print que began to slow. Now it has stopped. Need some help here.

Hello, might try this...
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7/10.8 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

HP officejet pro 8600 "not found" after installation on Dell laptop with Windows 7 op syst

Similar Messages

Maybe you are looking for