HP photosmart 2610 printing forms on IBM Lotus Form Viewer 3.5

I have an HP photosmart 2610 printer that will not print forms from the IBM Lotus Form Viewer 3.5. I've tried on 2 different computers (one w/ Windows Vista and one w/ Windows 7) and neither will work. I get the following error message:
Sun Jan 29 15:34:42 2012 0 Viewer : Printer Driver's EndPage() Failed
at PRINT ERROR(.\src\FormViewer\PrintEngine\CPrintEngine.cpp:1960 Fri Mar 27 10:34:52 2009):12880:8
Is there a fix for this? Thank you!

Hi there ptspaid,
To eliminate and potential software problem lets try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Similar Messages

HP Photosmart 2610 not listed as a supported device

I have an HP Photosmart 2610 printer shared through a Windows PC (the printer is connected to the PC via USB). When I try adding the printer to my iMac, it shows up correctly as a Windows printer, however, the list of available drivers does not list the 2610 as one of the choices. I downloaded and installed the latest HP Photosmart feature software and driver package (version 9.7) from HP for OS X v10.5.
Am I missing a step to get the 2610 driver added to the list?

I suggest you first uninstall the HP software you have already installed. Then in Print & Fax CTRL- or RIGHT-click on the printer list and select Reset Printing System from the contextual menu. Reinstall the HP software then restart the computer. Now open Print & Fax, click [+] to add a printer. Click on the Default icon in the toolbar. Your shared printer should appear in the list as a shared printer. Select it then locate the printer driver and click on the Add button.

HP Photosmart 2610 All in One Printer Paper feeds OK but the software and sensors are a problem

HP Photosmart 2610 All in One Printer Paper feeds OK but the software and sensors are not allowing paper to feed until several steps are taken first.
(I am using Windows 7. I also use the virtual XP mode and mostly MS Office 2003 docs).
I have had this printer for several years and love it. Before I toss it out, I thought I would check if I could get it to work properly before I buy another printer. Note: I did put in a new HP black cartridge (because it was out of ink) but the printer was not working properly for several days before I changed the cartridge. The printer was at step 5 before ink change.
Lately, each time I turn on my printer, I have to go through the same routine
1. The printer wants to align the cartridges so I push OK
2. The paper feeds into the printer and stops at the exact place to start printing.
3. Error message appears that it is out of paper. So I press OK to continue.
4. It says "aligning print cartridges" runs through 2 sheets of blank paper without trying to do anything and then states "cartridge alignment failed" "Press OK to continue"
5. Screen is now normal and it appears it is going to work.
6. It makes no difference if I used the copy function OR when I send a print job from the computer, the paper feeds into the printer and stops at the exact place to start printing but nothing happens.
7. Error message appears that it is out of paper. OR that it is the wrong size paper. I pull the paper that was at the proper place to be printed from the printer and then the error message says "Paper jam. Press OK to continue"
8. I press OK. The printer will then quickly feed in and eject 2 sheets of paper before it will actually start printing the print job. It will work fine after this as long as I print from the same document.
9. If I want to print a different document then I have to start all over again at step 6 to get the printer to work. If I shut the printer off I have to go back to step 1.
What I have already tried
A. Uninstalled and reinstalled the printer driver direct from HP web site. I have done this several times with both the basic driver download and the complete package download.
B. I have done a partial reset by unplugging the printer, and then re-plugging the printer while pushing the "# and 3" buttons while turning on the printer. I have done this several times. Each time it will work fine until I try a different document of turn off the printer.
C. I have downloaded the HP Print and Scan Doctor and used it several times. It states that "everything checks out OK"
D. I have downloaded the HP Hardware Diagnostic Utility 4.0 but it does not work with my printer.
E. I have cleaned all the rollers and blown air throughout to make sure there were no bits of junk in the paper's path or blocking a sensor.
F. I have tried different brands and weights of paper (all 8½ x 11) but nothing works.
Most of the problems started when I added the printer to the virtual machine so I could print XP files. This may just be a coincidence because the printer has the same problems when I use the copy function without the computer being on.
Thanks for looking at my issues. Any help would certainly be appreciated.

I just tried using Notepad as you suggested and had the same result. Paper feeds in stops at proper place and error message "out of paper"
I just put in two new HP ink cartridges because the other two were low and I was told that this might be the problem.
I seem to remember that the HP 2610 shows 2 "ink icons" in the lower left corner. One for black and one for color. The ink icons would change from completly full to just an outline as the amount of ink went down. Currently the black ink icon is missing
This is a very frustrating problem because the printer works great after doing a few steps to get around the problem. The fact that the problem reoccurs any time anything is changed is the major problem
Most of the problems started when I added the printer to the Windows 7 virtual machine so I could work with Windows XP programs. This may just be a coincidence because the printer still has the same problems when I use the copy function without the computer even being on.
I want to thank you for all of your efforts. Perhaps this is a unique problem that will never be solved and it is best to take my losses and buy a new printer. As a last chance, if possible, could you refer my post to someone who is an expert with the HP 2610 printer.

My HP photosmart 2610 all in one will print by not allow me to save or send a scan

My HP Photosmart 2610 all in one will scan but will not allow me to save the scan or email the scan. i assume it is a bug with maverick.....which i recently downloaded

Does this thread help?
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/OS-X-10-9-Mavericks-Incor rect-output-using-HP-Scan/td-p/3069079

Pre-printed forms on IBM 5577 dot printer

Dear all,
I was wondering if there is any SAP tool in order to use pre-printed forms (with specific layout) on IBM 5577 dot printer which would allow to speciy a pre-defined layout.
Or do I have to define for each field the position on the pre-printed form thanks to SAPscript editor?
Regards.

HI Cany,
There is no such tool to identify the problem .In scripts and smartforms we have to define the layout pertaining to printer and its configuration settings.once the layout is defined and the printer is defined during the printing the printing begins automatically.in ur case u r talking about pre printed forms like application forms like cases, for this we have to know the length of the form initially and take care to identify the length of the field and also position.Hope u understand this.

HP Photosmart 2610 All-in-One, Manual Two-Sided Printing, HP e-mail support Ticket no: 8028153835

HP e-mail support, Ticket no: 8028153835
I purchased my HP Photosmart 2610 all-in-one printer in 2005. It was previously installed on a HP Laptop, Windows XP, and all the features worked.
It is now on a PC running Windows Vista Ultimate 32. When I tried installing the printer software CD, it wouldn't load because of the Vista OS. I then loaded the HP Photosmart 2600 series full feature printer driver (Vista OS compatible) from the following HP website link:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47754-1&lc=en&dlc=en&cc=us&...
Now I cannot get the Printing Preferences to allow Manually Duplexing (two-sided) printing. This option was available on the original printer software.
I've tried the solutions on: HP Image Zone Help / Two-Sided Prints which indicate: Click the Finishing tab / In the Document options area / select the Print on both sides check box (this box is not available).
When I run the printer from the Control Panel as Administrator, the printer Properties / Device Settings show Manual Duplexing: Enabled. When I go to the printer Properties / Advanced / Printing Defaults, neither the Finishing / Print On Both Sides check box is available nor will the Printing Shortcuts tabs allow the Print On Both Sides option to appear (only shows Print On Both Sides: Off).
HP e-mail support told me to install this patch to correct the problem:
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?softwareitem=mp-69848-1&cc=us&lc=en&...
When I try installing the patch, it won't load because it wants the original CD software. So I'm back to my initial problem of trying to load the original printer software that won't load because the CD is for Windows XP OS. I am at an impasse between the Software CD that I have, and what is available on the HP website.
What is your solution?
This question was solved.
View Solution.

cschmidt41 wrote:
I use Windows 7 Home Premium 64 bit and the Deskjet 6500 is not one of the choices. Any subs?
Also, if it were, do you download the driver?
The driver is supplied through Windows Update. Go to the Devices and Printers folder, Add a Printer, then select Windows Update. It will take a few minutes to update the list, then the Deskjet 6500 series will be a choice under HP (not Hewlett-Packard).
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Having problem to digitally sign onto IBM Lotus Forms Viewer3.5.1

Hi!
My name is Seteve, Yi who US Army Garrision Yongsan, South Korea.
We recentely installed Adobe Acrobet Pro X with AcrobatUpd1001_Tier1 updates.
After we did that I'm having problem to digital signature onto e-Forms.
We use IBM Lotus Forms Viewer3.5.1 for handling e-Forms.
When I trying to retreive certificates from my CAC card, the program looks like couldn't find certificates from my CAC card.
I didn't have any problem with Adobe Professional 9.4.2 to put digital signature with IBM Lotus Forms Viewer3.5.1.
We use Windows Vista Enterprise SP2 as basic OS.
The problem is disappeared when I uninstall Adobe Acrobet Pro X or didn't install AcrobatUpd1001_Tier1 updates.
So, it definitely related to AcrobatUpd1001_Tier1 updates.
V/R,

Note that running your page through the W3C Validator gives this list of errors: http://validator.w3.org/check?uri=http%3A%2F%2Fwww.bataviabulldogfootball.tk%2F&charset=%2 8detect+automatically%29&doctype=Inline&group=0
I see that you have a very thin doctype at the top. I suggest you create a new page in Dreamweaver and copy the bit at the top of the page:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
Then put that code in place of these lines from your current page:
<!DOCTYPE html>
<html>
<head>
<meta charset="utf-8" />
I see that you have two opening <body> tags. Delete one; it is not needed. Add the preload images from the second into the first body tag and delete the second.
I see code below the closing </html> tag. Re position it before the closing </body> tag.
Because of these errors mentioned above, it was impossible to see the page. Fix and reply here when you have done so.
Also, it is not possible for me to divine what difficulty you are having. If you can please also express it in English (LOL), I'll be happy to suggest a correction for you!
Beth
p.s. Posting entire blocks of code is NEVER as helpful as giving us a link to the pages in action. I seldom read through code dumps here in the Forum.
Message was edited by: Zabeth69

HP Photosmart 2610 - wireless network printing

My friend has a Photosmart 2610. It is connected via ethernet cable to a wireless router. She has used a Dell laptop to print to it. She now made the leap with a MacBook Pro. Not having that printer myself, and her new to Macs, I'd like to know if anyone can provide an easy step by step to connect to the networked HP printer.
She has a couple PCs that can print to it just fine via wireless, she just needs to get her Mac to find it.
Any help will be appreciated!
Thank you,
Bryan

Solved..

Photosmart 2610 yellow color not printing

My Photosmart 2610 is being a pig. It refuses to print yellow. I have gone through multiple clean and prime routines and switched the cartridge to a brand new one but nothing elicits the slightest dribble of yellow. Any help would be appreciated - thanks.
This question was solved.
View Solution.

I would suggest gently blotting the printhead on a damp tissue. A working cartridge will have a strong blot of cyan, magenta and yellow. I suspect your cartridge will show only cyan and magenta.
In this case there are a few things to check. Are the cartridges original HP or reman/refilled? The latter have generally poor quality, see the study here. The other possibility is the cartridges are original HP but out of date. There is not any "expiration" on these cartridges that would cause them to not print correctly after a certain date, but very old cartridges may have failures in one or more colors. Check the end of warranty date (two years from the date of manufacture) as shown in the document here. This date is also generally printed on the back side lower right of the package. If the cartridges are very old and long beyond the end of warranty date this is the likely cause.
As a temporary measure it may help to soak the cartridge in about 1" of very hot water for about ten minutes with the nozzle plate down. Remove the cartridge and gently dry the electrical contacts with a lint free tissue and try printing.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

New iMac can't find photosmart 2610 over network -- HELP

Just got a new iMac 24" 2.8gig with Leopard. Most of the setup went fine, but the computer steadfastly refuses to see my printer over the wireless network. It is an HP Photosmart 2610.
I have used the same printer wirelessly with a MacBook Pro with no problem -- it found it right away, though that was with Tiger (it still worked after it was upgraded to Leopard). It also works great with 3 Windows WP PC's, two wirelessly and one via ethernet.
My Router is a Cisco 800 series and I use a Cisco WAP. The iMac had no problem connecting to the WAP and Internet.
The core problem is the iMac doesn't acknowledge that the printer exists. It doesn't find it automatically and when I direct it to the correct IP is still doesn't find it. Also, Leopard doesn't seem to have the driver for it. When I search for drivers from the pull-down after entering the IP I get a bizillion HP options including many Photosmart's. But the lowest model # without a letter in front of it is the 3300.
I then tried downloading the dirver from HP. It said it installed successfully but still didn't show the driver from the pull-down. When I tried used "other" and directing it straight to the driver it would act like nothing happened and come back to the same pull-down without the 2610 as a choice. I also tried installing HP's entire all-in-one software suite for 10.5. It installed sucessfully but also doesn't see the printer.
I tried temporarily moving the iMac and connecting it to the 2610 via USB. It suddenly found it no problem -- both the iMac software and the HP software. And it worked fine... The moment it was back via network, it doesn't find it despite it still working fine from every other device in the household.
Not sure what there is left to try. It is not an option to permanently have it connected by USB. I spoke with HP and they say that because it works from every other device. They say it is an Apple issue. Apple says it must be an HP driver issue points me back to HP. So I am left in limbo with no functional printing capacity.
I've tried searching the Internet for any reports on this but can't find them. Others seem to be successfully using the 2610, though it is unclear if others were using it via the Network.
Any help is greatly appreciated. I am beginning to wonder if HP ceased supporting the network functionality in their 10.5 driver update but I can't get an answer on this.
Thanks.

To be specific, since the Apple Printers and Faxes function does not find it in the "Default" list, I select "IP" and then enter the valid IP address that I know to be for the printer. I have tested it multiple times from other devices to confirm the IP address and even printed a network diagnostics page from the printer to confirm it. I even had someone else review it for typos just to cross every base...
It then accepts it as a "valid" IP address and assigns it a "Generic Postscript Printer." I then chose the pull down for "other" drivers. I just checked again. There is no driver called "HP IP". There are hundreds of HP drivers those. I am looking for the HP Photosmart 2600 series. But the lowest series they list is the HP Photosmart 3100 series.
Again, I have covered all the bases I can think of. The Apple site lists the 2600 series as an included driver in Leopard but it isn't showing up. The HP site lists the 2610 as "Leopard ready." I have downloaded and run the OX 10.5 HP 2600 series driver executable from HP and it says it was successful (tried several times). I also downloaded and installed the entire stupid 400-and-something MB software "all-in-one" software suite for the 2600 series from HP. You can run its own setup program indpependent of the Apple one and it doesn't find it either. When you enter the IP is says it found no printer and refuses to continue the setup. I have turned the printer on and off many times and checked all the connections. I have confirmed that the other PC's in the household are in fact seeing it at that IP...
I have spoken with Apple Tech Support ("it must be an HP driver issue, sorry") and HP tech support ("it must be a problem with your Mac because it works for others... but perhaps we can sell you a new printer that should work better" (no kidding, they actually tried to do this!).
On principle (and practical) grouns I am reluncant to get a new printer when the one I have works perfectly well for everything accept this Mac. But I am totally out of options unless someone can help.

HP Photosmart C6300 printer/scanner not working after Snow Leopard install

HP Photosmart C6300 printer/scanner not working after Snow Leopard install
Reinstalling etc does not work - does anyone else have the same problem or a clue as to how to fix this?

Keith,
I got a C6280 and the scanner does not work anymore. I am for 6 days in contact with HP. The last printer driver install form the apple web site does not open the image of HewlettPackardPrinterDrivers.dmg because of an invalid checksum. The skipping of the validation gives and error in the install.

Windows 8.1 photosmart 6520 printer app won't open

I have an AsusQ301L running Windows 8.1, with Kaspersky Internet Security 2014 running. Just bought a Photosmart 6520 and installed driver software from HP website. The printer will print form my applications, but the HP Application software will not open. I've removed the software and reinstalled with no change. Uninstalled, copied installation disk to USB (on another machine as this one does not have CD drive) and reinstalled with no change. Cannot open App from Windows 8.1 start screen, from desktop task bar, from desktop icon.
I can print from my computer and can scan to my computer, but the application SW will not open. The software opens fine on other family members computers, and HP Pavillion and a Toshiba Satellite, bith running 8.1.
Any clues as to why I cannot open the software?

Hi @snvr2l82wn
I would like to help you get the HP Printer Assistant working. Please use the instructions below.
Right-click or tap and hold the bottom right of the screen, and then click or tap Run .
In the Run dialog box, type regedit , and then click or tap OK . The Registry Editor window opens.
Click or tap File , and then click or tap Export . The Export Registry File window opens.
From the Save in: dropdown menu, select Desktop .
In the File name: box, type backup .
In the Save as type: dropdown menu, select Registration Files (*.reg) .
For Export range , select All , and then click or tap Save .
NOTE:You can delete this file once the issue has been resolved.
Click here to download the automated patch that fixes the issue.
Click or tap Run , and then follow the instructions to install the patch.
This can be found in the following document: HP Printer Assistant Opens with a Script Error or in Notepad.
Although the issue may not be as the title describes, the patch could resolve the symptom you are experiencing.
If the issue persists, please post back and I will gladly return with an alternate solution. If however, this resolves the issue, please post back to let me know, thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Printing cards and labels on Photosmart C4580 printer

I couldn't find my particular problem using the search so I'm hoping for some answers here. I have a Photosmart C4580 printer connected to a Toshiba laptop running Vista with all the current updates. My problem is that I can't seem to get it to print on business card stock or addrress label stock. Here's the issue:
I use Word to create business cards to print onto business card stock. The instructions that came with the card stock say to do a test page on regular paper first to verify placement, which I do - everything looks perfect so I put a page of card stock in the feeder. The printer grabs the page and prints with the image offset towards the top of the page by about 1/4" so that the top of the card is above the edge of the cards. As the cards are repeated down the page, it shifts down slightly so that by the time it gets to the bottom of the page it's almost on the card, but still overlaps the top edge slightly. Printing onto regular paper works perfectly every time.
A similar thing happens printing address labels - again using Word to create the labels for either Avery 5267 or Avery 8161 label stock. On regular paper everything looks perfect, but feed a sheet of label stock in and the text is offest toward the top of the page. The last time I needed labels I was able to get it to print properly by printing one label at a time, then refeeding the page and printing the next one, then repeating until each label on the page was printed. When you're printing several pages of labels that takes a lot of time!
Is there something I need to do to get this printer to print cards and labels?
Alan Hepburn
Alan Hepburn
Proud to be a Blue Star Family

@ deblois 1089 - I will need a little more information to help out. What are the specifications of the labels? Do you have the measurements and the weight of the paper type? Thanks
I am a former employee of HP...
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Is there anything I can do to make my (old faithful) Photosmart 2610 work with Windows 8.1?

I recently upgraded to Windows 8.1 I do not have an installation disc for my (old faithful) Photosmart 2610 All-In-On 64 bit and I am wondering if anyone can tell me a way to 'get' my computer and printer to work together again.
This question was solved.
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Dear verve1,
Here you have the full software to install you multifunction in Windows 8.1:
http://ftp.hp.com/pub/softlib/software12/COL30951/mp-110188-2/AIO_CDB_Net_Full_Win_WW_140_408-4.exe
I hope you find it helpful.
Greetings.
* I am not an employee of HP, my work is voluntary.
If this answer was helpful and clarify or resolve your problem, please mark the issue as resolved and click my star next to give a kudo as thanks.
I am not an employee of HP, my work is voluntary. If this answer has been helpful and clarifies or solves your problem, please click the button
and click on the icon if you want acknowledge the assistance.

Photosmart 2610 all-in-one Scan preview does not display

Recovering from a hard-disk crash, I've just reinstalled my Photosmart 2610 all-in-one using the driver and software package for Windows XP : rub_W01_Americas_Euro1_NB.exe. downloaded from the HP support site. All seems to be running well, except for a glitch when I try to scan: the document Preview does not display. I have made certain that the Preview checkbox is duly selected, but nothing seems to help. It is the same whether I'm scanning a picture or a document. It also makes no difference whether I launch the scan from HP Director or from within another application.
Note that if I click Accept, the document (or picture) will indeed be scanned and saved. But I won't see it until I open it with some other application.
Thoughts, anybody?
Thanks!
James

Hello James, welcome to the forums
I understand you are unable to see your scanned preview with your Photosmart 2610. I would suggest the guide below to use for troubleshooting steps for this issue.
Scanning Stops at the Preview Screen when the Printer is Connected to the Computer with a USB Cable ...
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP photosmart 2610 printing forms on IBM Lotus Form Viewer 3.5

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