HP Photosmart D110 - detail missing when printing tickets and statements

When printing on line tickets or bank statements, the form itself (heading, column heads, etc) prints, but the personal detail data that is on the form does not show. The print preview screen shows all the data. There is no error message. Printer works fine for email and most other documents. Spread sheets and word documents also only show partial data. This is a recent occurance; but there had been no previous problem.
HP Pavilion, HP Photosmart D110 printer, Windows Vista with Service Pack 2, Explorer 9.0.3.

Hello, I noticed you said "Network via Wired" and then said "wireless. I will gladly to assist you. Just to you let you know, you cannot be WIRELESS and WIRED NETWORK (Ethernet). You can be WIRELESS and plug the main PC in as USB cable. So here are some steps to downloading the drivers and connecting your MAIN PC (USB) and the others (Wireless).
Connecting to the MAIN PC wired (USB)
1. Connect the USB cable from the printer directly to the main PC.
2. Download the drivers from the website (http://goo.gl/BVOOg), or if you have the CD.
Note: Whenever you download the software and drivers from the website. Make sure to choose the FULL FEATURE SOFTWARE.
1. Choose Drivers and Software
2. Type in Product name (click search)
3. Choose Operating System (click next)
4. Choose Download (scroll down to the FULL FEATURE SOFTWARE)
5. After downloading the Software, it will EXTRACT
6. It will give you an option on how you want it connected
7. You will choose USB for the Main PC
Connecting NETWORK WIRELESS
1. Go to Settings on your printer
2. Choose Network
3. Choose WIRELESS SETUP WIZARD
4. This will search for your router (If wireless). Choose your router and it will set the printer up wireless.
5. Go to the other computers and follow the steps above on downloading the drivers.
6. When it comes to SELECT Connection, Choose (Wireless/Network)
This way, you can print from your main PC through (USB wired), and the other computers wireless.
If your ROUTER is not wireless, and you only can use the network with a cable (Ethernet), then you can only print by plugging the ETHERNET cable from the router to whichever PC your choosing to print from at the time. Also plug another Ethernet cable from the router to the printer.
I hope this helps out, if you need anymore assistance please ask, thanks.
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

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Found the answer on the HP site. It's the original software that works with this printer OS X 10.6!!
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3562006&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=ma-60835-3

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Thank you, Jetteski

Hello Jetteski,
Hello Jetteski, Thanks for the post.
Since you are running a MAC, check the below links for some excellent information on scanning. Good Luck!
http://goo.gl/M8Cl2
http://goo.gl/cufK6
http://goo.gl/OTQoR
I work for HP but my posts and replies are my own....Thank you!

Need some help with orientation when Printing Tickets

Hi Guys,
We use an online ticketing system which when clicked on "print ticket" Safari window comes up showing the ticket as a PDF. You move the mouse to the bottom of the page, where adobe reader icon bar appears so you can print.
Now currently when the ticket comes up, The ticket is shown horizontally and the part you would normally tear off (stub) is on the left hand side, However when we go to print, because the ticketing paper is setup as the stubs first then the rest of the ticket, this orientation has the ticket being printer first then the ticket stubb, which is the opposite to the way the paper in the printer is, causing the ticket to be printed incorectly. If I was to rotate the image twice, so that the text appears upside down, with the stub on the right side, and print the ticket it prints correctly, since the stubb is printed first and matches the paper.
Is there a way to have the ticket appear as it is now so you can read it on the preview but flip the pdf 180 degrees up side down, so the stub is on the right side, and gets printed first, before it goes to the printer.
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I want to be able to get the orientation, correct and be able to save as default, the settings so its a simple click print, type of operation, without having to readjust it everytime.
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also keep in this on Mac's as well, and my layout direction option is greyed out.
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Any help is greatly apreciated, as I do need to get this problem resolved fairly soon, as our box office is getting buys.
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soundguy911 wrote:
Is there a way to have the ticket appear as it is now so you can read it on the preview but flip the pdf 180 degrees up side down, so the stub is on the right side, and gets printed first, before it goes to the printer.
If you "flip" the PDF, any text on the document will be mirrored; you will need to rotate it.
One method I can imagine is to use JavaScript to rotate the PDF, but I'm not sure that this function actually exists. Check for yourself: http://www.adobe.com/content/dam/Adobe/en/devnet/acrobat/pdfs/js_api_reference.pdf
Note that if you build a "rotate" JS into Adobe Reader, every PDF document that is opened will appear rotated.

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Message was edited by: goychev

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Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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x3,
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You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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HP Photosmart D110 - detail missing when printing tickets and statements

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