HP Potosmart C4680 connected to Mac-- failed alignment
I replaced a cartrige. But the alignment failed because printer suddenly wouldn't print an alignment page or anything else. Now the printer will print anything I like, but it is badly off line. I found a previously used alignment page and tried to scan it, but the normal scan function only scans to a PC or a memory card and won't scan the replacement alignment page. I tried removing and re-installing the ink cartriges to get the "print alignment page" and "scan alignment page" functions to kick in, they won't. I could print something on a couple of reams of paper till I use up all the ink in the cartriges and get back the "scan alignment page" that way, or I could buy a new printer. Does anybody know a better way of getting the printer back in alignment?
Hi kolonos,
Welcome to the HP Forums.
I see that you are having an issue getting the printer to align the ink cartridges.
I suggest that we remove the power cable from any power bar/strip that you may be using and plug it directly to a wall outlet. This will cause the printer to do a semi power reset and start an alignment process.
Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP
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trc file: "dev_w0", trc level: 1, release: "701"
ACTIVE TRACE LEVEL 1
ACTIVE TRACE COMPONENTS all, MJ
B
B Mon May 16 23:57:31 2011
B create_con (con_name=R/3)
B Loading DB library '
sirillium1\sapmnt\SED\SYS\exe\uc\NTAMD64\dbsdbslib.dll' ...
B Library '
sirillium1\sapmnt\SED\SYS\exe\uc\NTAMD64\dbsdbslib.dll' loaded
B Version of '
sirillium1\sapmnt\SED\SYS\exe\uc\NTAMD64\dbsdbslib.dll' is "700.08", patchlevel (0.24)
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M sysno 00
M sid SED
M systemid 562 (PC with Windows NT)
M relno 7010
M patchlevel 0
M patchno 32
M intno 20020600
M make: multithreaded, Unicode, 64 bit, optimized
M pid 212
M
M kernel runs with dp version 241000(ext=110000) (@(#) DPLIB-INT-VERSION-241000-UC)
M length of sys_adm_ext is 576 bytes
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 212) [dpxxdisp.c 1348]
I MtxInit: 30000 0 0
M DpSysAdmExtCreate: ABAP is active
M DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active
M DpShMCreate: sizeof(wp_adm) 22784 (1752)
M DpShMCreate: sizeof(tm_adm) 5912704 (29416)
M DpShMCreate: sizeof(wp_ca_adm) 24064 (80)
M DpShMCreate: sizeof(appc_ca_adm) 8000 (80)
M DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080
M DpShMCreate: sizeof(comm_adm) 552080 (1088)
M DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
M DpShMCreate: sizeof(slock_adm) 0 (104)
M DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
M DpShMCreate: sizeof(file_adm) 0 (72)
M DpShMCreate: sizeof(vmc_adm) 0 (1864)
M DpShMCreate: sizeof(wall_adm) (41664/36752/64/192)
M DpShMCreate: sizeof(gw_adm) 48
M DpShMCreate: SHM_DP_ADM_KEY (addr: 000000000B2C0050, size: 6607136)
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M DpShMCreate: allocated wp_adm at 000000000B2C2270
M DpShMCreate: allocated tm_adm_list at 000000000B2C7B70
M DpShMCreate: allocated tm_adm at 000000000B2C7BD0
M DpShMCreate: allocated wp_ca_adm at 000000000B86B450
M DpShMCreate: allocated appc_ca_adm at 000000000B871250
M DpShMCreate: allocated comm_adm at 000000000B873190
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M DpShMCreate: allocated wall_adm at 000000000B8F9EE0
M
M Mon May 16 23:57:32 2011
M rdisp/queue_size_check_value : -> off
M ThTaskStatus: rdisp/reset_online_during_debug 0
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M Mon May 16 23:57:33 2011
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C
C DBSDBSLIB : version 700.08, patch 0.024 (Make PL 0.32)
C MAXDB shared library (dbsdbslib) patchlevels (last 10)
C (0.024) Default value for max. input variables is 2000 (note 655018)
C (0.024) Profile parameter to define max. input variables (note 655018)
C (0.024) Switch SQLMODE after CREATE INDEX SERIAL (note 1267841)
C (0.024) Input parameters for SQL statements increased (note 655018)
C (0.018) Create index serial for MaxDB 7.6 (note 1267841)
C (0.018) More trace in case of packed to string conversion error (note 1262799)
C (0.016) R3trans export aborts with signal 6 (note 1262245)
C (0.009) IA64 alignment errors (note 1245982)
C (0.007) Support DB-Type 'SAP DB' by UPDSTAT (note 1225668)
C
C
C Loading SQLDBC client runtime ...
C SQLDBC SDK Version : SQLDBC.H 7.6.0 BUILD 007-123-091-175
C SQLDBC Library Version : libSQLDBC 7.6.5 BUILD 015-123-202-938
C SQLDBC client runtime is MaxDB 7.6.5.015 CL 202938
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C SQLDBC supports VARIABLE INPUT data : 1
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B ***LOG BV3=> severe db error -10709 ; work process is stopped [dbsh#2 @ 1203] [dbsh 1203 ]
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B ***LOG BY0=> Connection failed (RTE:Database name is missing) [dblink#3 @ 431] [dblink 0431 ]
M ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c 1449]
M in_ThErrHandle: 1
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M
M Info for wp 0
M
M pid = 212
M severity = 0
M status = 0
M stat = WP_RUN
M waiting_for = NO_WAITING
M reqtype = DP_RQ_DIAWP
M act_reqtype = NO_REQTYPE
M rq_info = 0
M tid = -1
M mode = 255
M len = -1
M rq_id = 65535
M rq_source =
M last_tid = 0
M last_mode = 0
M semaphore = 0
M act_cs_count = 0
M csTrack = 0
M csTrackRwExcl = 0
M csTrackRwShrd = 0
M mode_cleaned_counter = 0
M control_flag = 0
M int_checked_resource(RFC) = 0
M ext_checked_resource(RFC) = 0
M int_checked_resource(HTTP) = 0
M ext_checked_resource(HTTP) = 0
M report = > <
M action = 0
M tab_name = > <
M attachedVm = no VM
M
M *****************************************************************************
M *
M * LOCATION SAP-Server sirillium1_SED_00 on host sirillium1 (wp 0)
M * ERROR ThInit: db_connect
M *
M * TIME Mon May 16 23:57:33 2011
M * RELEASE 701
M * COMPONENT Taskhandler
M * VERSION 1
M * RC 13
M * MODULE thxxhead.c
M * LINE 10783
M * COUNTER 1
M *
M *****************************************************************************
M
M PfStatDisconnect: disconnect statistics
M Entering TH_CALLHOOKS
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M Entering ThReadDetachMode
M call ThrShutDown (1)...
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XUSER Entry 1
Key :DEFAULT
Username :SAPSID
UsernameUCS2:S.A.P.S.E.D. . . . . . . . . . . . . . . . . . . . . . . . . . .
Password :?????????
PasswordUCS2:?????????
Dbname :SID
Nodename :server1
Sqlmode :SAPR3
Cachelimit :-1
Timeout
Isolation
Charset :<unspecified>
XUSER Entry 2
Key :c
Username :CONTROL
UsernameUCS2:C.O.N.T.R.O.L. . . . . . . . . . . . . . . . . . . . . . . . . .
Password :?????????
PasswordUCS2:?????????
Dbname :SID
Nodename :server1
Sqlmode :INTERNAL
Cachelimit :-1
Timeout :-1
Isolation :-1
Charset :<unspecified>
XUSER Entry 3
Key :c_J2EE
Username :CONTROL
UsernameUCS2:C.O.N.T.R.O.L. . . . . . . . . . . . . . . . . . . . . . . . . .
Password :?????????
PasswordUCS2:?????????
Dbname :SID
Nodename :server1
Sqlmode :SAPR3
Cachelimit :-1
Timeout
Isolation
Charset :<unspecified>
XUSER Entry 4
Key :w
Username :SUPERDBA
UsernameUCS2:S.U.P.E.R.D.B.A. . . . . . . . . . . . . . . . . . . . . . . . .
Password :?????????
PasswordUCS2:?????????
Dbname :SID
Nodename :server1
Sqlmode :INTERNAL
Cachelimit :-1
Timeout :-1
Isolation :-1
Charset :<unspecified>
Any idea? we are out of ideas at this moment.
Regards
Edited by: Gustavo Goicochea on May 17, 2011 6:37 PMNatalia, this system was not resored nor copied, it was up and running before kernel update. We did some of the tests you said and someothers, here are some outputs.
We update kernel to release 142
R3trans -d and -x exit with (all with user SIDADM)
SVERS table does exist and belongs to SAPSID
dbmcli on SID>sql_execute select * from domain.tables where tablename='SVERS'
OK
END
'SAPSID';'SAPSID';'SVERS';'';'TABLE';'TABLE';'20100406';'00054637';'20100406';'00054637';'20100406';'00054638';'NO';(null);20000;(null);x'0000000000004842';'NO';'NO';'YES';'NO';(null)
Why it still says that SVERS table does not exist and SQL error 942?
C Now I'm connected to SAP DB
C 00: server1-SID, since=20110518015619, ABAP= <unknown> (0)
B Connection 0 opened (DBSL handle 0)
C *** ERROR => prepare() of C_0000, rc=1, rcSQL=-942 (POS(28) Unknown table name:SVERS) [
dbsdbsql.cpp 1604]
C *** ERROR => SQL PREPARE on connection 0, rc=-942 (POS(28) Unknown table name:SVERS) [dbslsdb.cpp 7253]
C sc_p=000000000CFAECC0,no=0,idc_p=0000000000000000,con=0,act=0,slen=34,smax=256,#vars=0,stmt=0000000002EA0AF0,table=SVERS
C SELECT VERSION INTO ? FROM SVERS ;
B ***LOG BZA=> table SVERS does not exist on database [dblink#4 @ 1301] [dblink 1301 ]
M ***LOG R19=> ThInit, db_connect ( DB-Connect 004096) [thxxhead.c 1515]
M in_ThErrHandle: 1
M *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c 10824]
M
Users seem to be ok
dbmcli on SID>sql_execute SELECT username, usermode FROM users
OK
END
'CONTROL';'ADMIN'
'SUPERDBA';'SYSDBA'
'SAPSID';'DBA'
'SAPR3';'DBA'
User SAPR3 does not have anything on database
dbmcli on SID>sql_execute select * from domain.tables where owner='SAPR3'
ERR
-24988,ERR_SQL: SQL error
100,Row not found
Any idea?
regards -
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12 libsystem_pthread.dylib 0x00007fff8e15572a _pthread_struct_init + 0
13 libsystem_pthread.dylib 0x00007fff8e159fc9 thread_start + 13
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a. I intend to get the Disk Utility to check and correct file permissions if any are wrong. Software updates sometimes get the file permissions wrong.
b. I discover the partition for the Mac OS X is almost full at 250Gb with 16Mb to spare. -
I have a new Mac Mini and when I tried to enter my password in iTunes to do anything it gives me this error:
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I noticed the problem when I was trying to transfer my purchases from my iPad to iTunes. It started giving me this error when I typed in my password.
I have tried restarting iTunes, logging out, deauthorize (it dindt let me do that because it did not accept my password), switching passwords, everything.
The password works on my iPad, iPhone, and the app store. It seems to just be having trouble in iTunes.
Anyone have any suggestions?
Thanks for your helpHi, Buster1932.
I would recommend logging out of your account then logging back in. If the issue persists, see the article below.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H. -
Mac fails to conect to wireless
My MAC fails to connect to my WLAN when I boot up, if I refresh it then it will connect. Any thoughts!!!
Give us some more information on your WLAN router make, Wireless security options and more detail about the way you've set up the connection.
Other than that I would be shooting in the dark trying to assist you 100%.
One small thought, if you keep getting signal drop outs, the range between your Mac (iMac?) and router may be being impeded by another WIFI signal or walls/copper cabling. This may lead to the killing of your connection.
....I will await more information from you so we can get to the truth of the problem. -
VPN Connectivity from Mac to Windows Server
I have been using Windows OS all my life, now I recently bought a new Mac machine, and it my first time using Mac OSX Lepord, so I don't no much, I tried to connect my Mac to a VPN - windows using the mac VPN Connectivity provided which uses tunneling Protocol, I am successful in establishing connectivity to windows server, but the problem is, it still uses ip address assigned by the router while rowsing, and not the ip address of the VPN machine while browsing sites, the reason I use VPN connectivity is to bypass ISP who blocks most of the useful sites. I tried to set proxy setting in my safari browser, but failed and also automatic proxy does not work, can someone hep me and tell me how to achieve what I am trying to achieve using MAc.
exero –
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Since you are attempting to VPN to the SBS what happens if you connect the Mac locally dose RDP connection map the drives and can you map to the SBS shares directly?
What happens if you try connecting with a PC via the VPN?
Also (though risky) I would open all the ports on your firewall that point to the SBS and try connecting to the VPN again with Mac and see what happens. (Don’t forget to close them back).
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http://www.microsoft.com/smallbusiness/support/articles/refnet_ports_msprod.mspx
http://www.howtonetworking.com/sbs/rwwports.htm
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TX packets:2847 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:100
RX bytes:1869701 (1.7 Mb) TX bytes:457029 (446.3 Kb)
Memory:93c20000-93c40000
eth1 Link encap:Ethernet HWaddr 00:23:32:30:E9:C1
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
Memory:93c00000-93c20000
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
wlan0 Link encap:Ethernet HWaddr 00:1D:4F:FF:C3:38
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
Interrupt:19
# iwconfig
lo no wireless extensions.
wlan0 IEEE 802.11abgn ESSID:"" Nickname:""
Mode:Managed Frequency:2.412 GHz Access Point: Not-Associated
Bit Rate:2 Mb/s Tx-Power:24 dBm
Retry min limit:7 RTS thr:off Fragment thr:off
Encryption key:off
Power Managementmode:All packets received
Link Quality=5/5 Signal level=0 dBm Noise level=0 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0
eth0 no wireless extensions.
eth1 no wireless extensions.
Network Manager does not report any of the network interfaces. When I boot the system, "Starting Network" takes for ages and then [FAILS] as the dhcpcd daemon times out. I can however get onto the net?!? If I exclude eth1 and wlan0 from rc.conf then it all goes OK.
For what it's worth, my setup is: ADSL router connected to Mac via ethernet (Only for setup purposes), Airport express base station connected to ADSL router. (the later being my preffered setup...no wires!)
I'm trying to unplug the ethernet link and only make use of the wireless.
I have installed the wl Broadcom module and blacklisted the older modules.
MODULES=(lib80211_crypt_tkip wl !b43 !ssb !b43legacy !ndiswrapper !pcskr !snd_pcsp loop)
#Static IP example
#eth0="eth0 192.168.0.2 netmask 255.255.255.0 broadcast 192.168.0.255"
wlan0="dhcp"
eth0="dhcp"
eth1="dhcp"
INTERFACES=(wlan0 eth0 eth1)
# Routes to start at boot-up (in this order)
# Declare each route then list in ROUTES
# - prefix an entry in ROUTES with a ! to disable it
gateway="default gw 192.168.1.254"
ROUTES=(!gateway)
192.168.1.254 is my DNS server in the ADSL router and also the default gateway.
My Airport Express is 10.0.1.2.
I've also had to statically assign hardware addresses to the interfaces due to the broadcom driver...
/etc/rc.d/udev/rules.d/10-networks.rules
SUBSYSTEM=="net", ATTR{address}=="00:1d:4f:ff:c3:38", NAME="wlan0"
SUBSYSTEM=="net", ATTR{address}=="00:23:32:30:e9:c0", NAME="eth0"
SUBSYSTEM=="net", ATTR{address}=="00:23:32:30:e9:c1", NAME="eth1
So, the question is, how do I get shot of the wired connection and only use wireless...but still have the option of going wired if required. Should I be using netcfg??? I haven't done anything with WPA on the wireless side yet???
Any help would be appreciated...
Thanks!
Links referred to...
http://wiki.archlinux.org/index.php/Beginners'_Guide
http://wiki.archlinux.org/index.php/Broadcom_BCM4312
http://wiki.archlinux.org/index.php/MacBook
JacquesNo, thanks. I've wiped Arch but will install again soon. I'll give networkmanager a go. Thanks.
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Hello, everyone
I've been having a very hard time trying to fix this issue; I get this error 'sometimes', when I try to post a photo to Twitter: "The Tweet cannot be sent because the connection to Twitter failed".
Here's a photo:
How to I fix this?
Please help, Thank you!Never-mind. I found out what's causing this issue. On Twitter's website support page, I found this: https://support.twitter.com/articles/20156423-posting-photos-on-twitter it gives info about posting photos on Twitter; well, it says: "photos must be 5 MB or lower, and GIF's must be 6 MB or lower".
Please share this info to all Mac, or iDevice users who are having this issue. Thank you! -
Time capsule - use as wi-fi connection for mac pro to the internet
hello
i recently purchased a mac pro 2.8/ 2Gb/ 320 HD
it did not come with a wireless card.
today i bought a time capsule and want to use it to connect my mac to my wireless internet connection from my modem (dsl) via the time capsule. i have connected the time capsule to my mac via ethernet.
the internet is not working. can anybody help me please?
i have managed to get the ethernet connected and active.
when i look at "network diagnostics" ethernet is green, network settings is green and isp is green. but internet is red (failed) and service is red.
please helpi will have to use an ethernet cable between the modem and the TC, right?
Yes. It sounds like your modem is actually a combination modem & wireless router instead. Unfortunately, creating a WDS between this device and the TC will be unlikely successful ... so the only alternative (without buying anything else) would be to connect the TC to the modem via Ethernet.
this is frustrating as the apple store i bought the TC from in Osaka, Japan, would not sell me an airport card to install myself.
I believe this is because the AirPort card for your model of Mac Pro is not considered a User-installable item by Apple. I'm surprised they didn't offer to do the install for you.
then, as a solution said that i could use the TC to do what i described above.
Although they were partially correct that it can be done with the TC, it appears that they didn't provide the complete picture on how to do it. -
Forcing OSx to connect 2 Macs using FW or Ethernet rather than via Airport
Moving larger files via an airport network obviously is rather slow. The solution appears to connect via Firewire or Ethernet when sending larger collections of files.
Setup: Macs are connected via an airport network. All Macs have been assigned static IP addresses (10.0.1.201, ...)
Problem: When connecting two Macs via Firewire or Ethernet, the Macs still appear to prefer a connection via the Airport network rather then Firewire or Ethernet. In order to get around this problem, I usually just turn off the Airport network and thereby force OSx to take the connection via Firewire or ethernet.
Question: How can I force OSx to connect both Macs via Firewire or Ethernet without disconnecting from the Airport network?
Failed attempts: I tried to assign different IPs to the Macs in Network > Integrated Firewire, i.e. Mac1's IP in the Airport network is 10.0.1.201. In integrated Firewire, I assigned 10.0.1.212 to Mac1 and tried to connect to it from Mac2 using that IP and which is connected to Mac1 using a Firewire cable. Didn't work
Does anyone have any experience in this? Any advice is greatly appreciated!Hello,
You can reorder network ports in Network Preferences.
Go to "Show > Network Port Configurations" then drag & drop ports so that ethernet and firewire are first in the list.
Now the default route should be via the first connected device.
Why reward points ?
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