HP Premium & HP Premium Plus papers

Hi,
I've had a HP 130nr for some time now and always used the HP Premium & HP Premium Plus Photo papers/rolls. These seem harder and harder to get. Anyone know if HP are still makeing them? The alternal hp Instant Dry papers dont seem to have the same or in fact much worse fade resistance for dye inks.
Cheers
Laurance

If you could provide us with the HP product number which you are using, it will help to find more details about the specific product.
In general, media/paper which you are looking to buy must be used with various HP designjet printers, hence they are most likely being produced and marketed.
Please mark the post that solves your problem as Accepted Solution
Click the 'Kudos Thumbs Up' if this was helpful. Thank You!
(Although I am an HP employee, I am speaking for myself and not for HP)

Similar Messages

  • HP Photosmart B8550, Premium Plus Photo paper - Ink refuses to dry.

    Hello, hopefully someone can suggest a work-around for my rather frustrating problem.
    I create and sell prints of my vector artwork. I have no complaints about the printer's capability to produce vibrant, crisp images.
    However, when I used to use the printer to print off art scans of watercolor paintings/ ink drawings/ etc, I never had the problem of the ink not drying rather fast. 
    My vector artwork is bold and usually flat areas of color. For example, the majority of the recent page I printed was a solid, bright, sky blue. 
    The print -looked- awesome, better than I had hoped.
    It sat in the output tray for a day, day and a half. I picked it up to slide it into a protective sleeve.
    Noticed my thumb actually -took ink off- the paper, leaving an orange-ish pink, deep, and crystal clear thumb print. I knew the print was totally ruined at that point, so I wanted to see if maybe it was something on my hands. Washed and dried them, went back to handle the print. The black inks wouldn't budge, only the colors, and they were almost "tacky" to the touch, even after a couple days.
    To me, that's really weird, especially when using the Premium Plus paper, and these being dye based 564 ink cartridges. I would think there's be nothing "sticky" to leave behind when the paper absorbed the dye. It's almost like the inks went down a lot thicker than normal. 
    I have made no changes to "print quality" settings, as I never found a different between "best" and "normal" I keep them set to normal, and the ink coverage also at normal. 
    Prints looks great, but I need them to be long lasting and dry, certainly more handleable than 3 days and sticky/tacky.
    Any ideas? 
    Thanks.

    I have the B8550 too, and I just assumed that since it's a fairly high-end printer, it would support the highest-end HP photo paper (i.e., Premium Plus).  However, the manual states:
    HP Premium and HP Premium Plus photo papers are not supported with this product.
    Now, I don't know if that means you shouldn't use it, or that the advanced features won't work, or ??? Or if you should use it, what settings to use (since that type of paper is not listed in the options on the drop-down menu.)  I have used the Premium Plus Soft Gloss without any problems.  But HP seems to think that the highest quality paper you can use with this printer is "Advanced," which is their third-grade paper.  Not exactly what I'd expect from this type of printer. 

  • Photosmart B8850 Printer and Premium Plus Paper

    On the HP Shopping page for paper supplies for this printer, one of the papers sold is the Premium Plus.
    In the User Manual for the printer it states:
    NOTE: HP Premium and HP Premium Plus Photo papers are not supported with this printer
    Can someone resolve this inconsistency for me?  Is there a printer profile for this printer - paper combination that is recommended?
    What I have tried:
    The printer paired with Advanced Paper (the first choice on the HP Shopping paper page) and an Advanced profile looks very satisfactory.  The Premium Plus paper and the Advanced profile looks mediocre at best.  The Premium Plus paper with a Premium Paper profile looks bad, as does the Premium Plus paper and a HP8750-Premium Plus profile.  And I also tried the Premium Plus paper with a profile labeled HP8850_CMAdvPaper, also with about the same mediocre result as the Advanced Profile.
    Are there any better options out there?
    I have five boxes of Premium Plus paper of the B+ size that I would like to use, motivating my question.

    Completely agree. I have the old kind on a roll and compared - color totally different, streaks show from printing - hate it! If anyone knows where to buy the old kind, I'd be so grateful.

  • Free Account User Limit Exceeded After Premium Plus Upgrade

    Earlier today I upgraded my account to Premium Plus and received an email confirmation stating that "The capacity and functionality of your subscription level will be in effect immediately." Unfortunately only 2 of my participants were given access. All others received the following message:
    Meeting Limit Exceeded
    The user limit for this meeting has been exceeded. Contact your meeting organizer for assistance.
    Needless to say, I had to cancel this presentation after waiting for phone tech support for 15 minutes.
    Please advise.
    Thank you,
    Claude Betancourt
    Dow Jones & Co., Inc.

    Hello mcacbat,
    I'd like to ask a similar question for you: How/Where could we translate the following sentence to another language? Is it possible to make some link to that, like Meeting/End meeting... menu in virtual classroom?
    "The user limit for this account has been exceeded. Contact your meeting organizer for assistance."
    Thank you for your help in advance.
    Best regards,
    Imre

  • Just bought a 8500a, when printing a photo on HP Premium Plus paper, the prints come out not glossy

    Just bought a 8500a, when printing a photo on HP Premium Plus paper, the prints come out  flat,not glossy.
    On my old HPL7680 a photo w/same paper come out glossy & shiny. This maybe what should be expected w/8500A and is not a problem w/the printer. The 8500A is set to advanced photo paper, best quality. I worked w/HP tech support and was told to send back to the Amazon where I bought it for replacement. But if this is not really a defective printer than it doesn't make sense to send it back. I also purchased a HP C510 Photosmart and the quality on photos is excellent, so I have solved my photo printing problems per say. Has anyone else noticed lack luster, non shiny photos coming from the 8500A?
    My thought process was that if the L7680 printed a shiny, glossy photo, then the 8500A should too. But this may not be what I should expect... 
    IS MY 8500A DEFECTIVE OR JUST WHAT SHOULD BE EXPECTED FROM AN OFFICEJET PRINTER AS OPPOSED TO A PHOTOSMART PRINTER.
    thx Jim

    The Officejet 8500 uses pigmented inks which have different characteristics than dye based inks.  HP Premium Plus paper is not really very suitable with pigmented inks, a better choice would be HP Advanced Photo paper.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Premium Plus paper problem

    I use a HP D7160 printer, HP inks and HP paper. I have done thousands of B&W prints using Premium Plus 280gm paper (usually Type Q1786A) and got very good results . This is not made now and I bought some CR674a paper which gives a very poor result. There is a red overall tint which I can't adjust out and it is muddy overall. What paper can I use that will give as good a result as the old rough backed stuff like Q1786A?
    I tried HP's customer service by e-mail and they gave me an irrelevant reply, then spent 40 minutes on the phone to them trying to speak to a paper expert but just got passed from pillar to post. Are there any B&W experts ou there?

    Hi beantowner2,
    I would like to begin with a few questions,
    Does this happen when you copy a photo, or only when you print form the computer?
    Do you have the printer connected directly to a wall outlet or a surge protector?
    What operating system and version is on the computer?
    Is the printer connected to the computer with a USB cable or wirelessly?
    If you have a WIndows operating system please download and install the latest firmware version for the printer. HP Officejet Pro 8600 N911g_n Firmware.
    If you are using a surge protector, I suggest disconnecting and connecting the power directly to a wall outlet.
    Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
    In this document you will see,
    ISSUE:
    Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
    This is not limited to Laserjet printers.
    I look forward to hearing back from you.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • New & Improved 4x6 Premium Plus photo paper does not print as good as older paper

    I am using an HP Photosmart 8250 printer.  I print about 500 to 700 photos per year on the 4x6 Premium Plus photo paper.  When my new order of paper came yesterday I noticed it said new & Improved on the box.  Buy I do not get the same quality of print on the new paper as I did on the old.  The blacks have a dark olive look to it and the colors are not as rich as I got with the old paper.  To make sure my printer was OK I choice a good picture and printed it on both the older paper and the new.  The blacks are black and the colors are rich on the old paper.  The black on the new paper had that olive look and colors were not as nice.  I basically threw all my new prints in the trash.  What has happen to this good paper?  I don't want to have to buy a different printer at the moment, but cannot print my photos on this new paper either.  Help?

    Hi Sabrams49,
    Certain inks work better with certain types of paper. There is nothing wrong with your supplies but unfortunately the paper you are using will always exhibit this problem when used in conjuction with these supplies.
    The Premium Plus Photo Paper works better with much older printing systems than the one you own. HP Advanced Paper is the recommended paper for your photosmart and should not exhibit any smudging problems like the oen you have described.
    This website can be useful if you want to find out information on what paper to use for best results with any given printer or any other info about the paper itself.
    http://h10010.www1.hp.com/wwpc/us/en/sm/WF08a/18972-18972-238444-421635-410635-3777155.html 
    Please let me know if this is helpful or not!
    Regards,
    Although I am an HP Employee I am not expert on all products.
    The views I express here are my own and in no way represent the views, opinions or strategies of HP.
    I'm just trying to help out if I can.

  • Where is the option for Premium Plus Glossy paper?

    I have a new Photosmart B8550 and want to try some prints using glossy Premium Photo Paper. However, in the drop down menu list of the various types of papers to choose from, I don't see any listing for Premium Photo paper!
    The entry for 'Advanced Photo Papers' (with the 's', as if it's plural) is there, and there are a couple of entries that say Premium ..a simple premium paper and a matte presentation type. But I don't see anything to indicate a Premium Photo paper. So...very odd since there's is supposedly an actual HP Premium Photo Paper.
    Any idea what I have to do to actually see the option for glossy Premium Photo paper?
    Thanks,
    Chris

    [discussion moved to Creating, Editing & Exporting PDFs forum]

  • Pricing analysis - Production Premium

    OK, so 2 years ago, I bought CS5.5 Web Design Premium. A few months later, the introduction of Production Premium and my dissatisfaction with the product set in Web Premium, plus all the benefits in CS6 saw me eagerly handing $375 to upgrade to Production Premium CS6. I have used that suite for nearly 2 years and am quite happy with it in all areas except Premiere Pro, which I am using a LOT more right now and CS6 is missing some key features from CC that are very significant to me (audio sync and Speedgrade roundtripping).
    Now there is CC, which gives me a choice between Master Collection for $600/yr or $240/yr for ONLY Premiere Pro CC.
    Now there's also a discount being proffered here of 40% - which I'll assume is going to end up being a 1 time thing. That would drop it to MC for $360 and Prem Pro for $144.
    Given that CC has been out for some time now, it should be coming into Adobe's head that ALL CC users are now coming into the period of time where that 40% disappears. For users that haven't upgraded, it becomes quite obvious that any deals of "40% off" are extremely limited.
    For most users, Adobe products are a significant expense. Yes, I use it for work, but I use a copy I purchased personally, and because my job is not specifically a graphic artist and my use of Adobe at work is only a part of my job description, I am not reimbursed for this. Further, job security in a difficult economy means that if my work DID pay for my Adobe habit, losing that job would mean that suddenly I am tied to $600/yr out of my own pocket.
    Additionally, Adobe users tend to be "long haul" type professionals. We don't look at purchases in terms of a few months. We look at them in terms of ROI and long term usage. I started a business on the side 6 months ago. I created a 5 year overall plan for it. I had a meeting yesterday that set out a roadmap for video projects and marketing materials plans that involve months as being small increments. This means that a 40% discount, while *nice* is COMPLETELY IRRELEVANT. It puts the upgrade cost at the same as the $375 for Suite users, but forces a move to the Master Collection cost tier, which is unacceptable for the long term. I am looking at Adobe as a significant part of my life for the next 25+ years. 40% for one year is meaningless. 40% locked in would be a totally different story.
    So as a "Premium Suite" type user here is the pricing analysis. 40% is irrelevant beyond one year, so is not even worth considering:
    CS product - $375/upgrade. $427 with tax. Upgrade cycle: every version = once a year, every other version = once every 2 years. =$375/yr or $187.50/yr (I am typically an 'every other version' type upgrader).
    Premiere Pro CC - $240/yr. A single product which would cost more than upgrading every other year.
    Complete Creative Cloud - $600/yr. All the products I use and several I don't.
    So comparing $600/yr for Creative Cloud vs $200/yr for upgrading my Suite every other year, I am now faced with a rather disappointing solution.
    In terms of budget for work, if I was given a budget of $200, in *WHAT UNIVERSE* would that budget then be approved for $600? In the real world, under those circumstances, I would be told to 'figure something out' to make my budget work. In the digital world, those are not words that Adobe wants skilled technical people to be using. Most of these users are well aware of pirated options out there and are making a firm moral decision not to take that road.
    There *MUST* be an option for non-Master Collection users. We can't be that small of a group.
    Would I pay $375/yr to use Production Premium CC? No. Probably not. Most Adobe users I know are every other year type upgraders too. This is *especially* true of non-Master Collection users, who tend to be willing to spend, but also looking for 'cost effective solutions'.
    Knowing that my budget EXPECTS $200/yr, would I pay $275/yr for Production Premium CC? Begrudgingly... probably. And I'd probably still wait another 6 months or so, using CS6 and feeling annoyed.
    Would I pay $225/yr for Production Premium CC? That's probably around the point where I would look for that 40% deal for the first year and slap down my plastic TODAY, even though I don't really feel a need to upgrade anything more than Premiere Pro.
    So there's your feedback Adobe. Please take note.
    If you don't want to listen, I can pretty much guarantee you that I won't be switching to a $600/yr pay scheme at any point in the next 3 years. Probably 5.
    What would you rather have? 5 years at $225 = $1100
    or 0 years at $600/yr = $0
    I recommended to my mother that now that she is retired, she should pay $9.99/mo for Photoshop CC. I think it would be great for her and I think the monthly pay scheme is perfect for that. She can turn it off an on as desired.
    I am a *totally* different type of customer. So is pretty much everyone else who needs anything more than a single Adobe product.

    Hi All,
    We posted a fix for this to Akamai's configuration on 3:07pm PT Saturday 5/1/2010.
    If you downloaded the Production Premium .7z file via a java based browser (Firefox etc) prior to that, then you will have to redownload.  I apologize for the inconvienence.  You can either redownload using the Akamai DLM or you can download using direct HTTP links.
    If you want to download via HTTP directly, I recommend you use Firefox, since it handles  downloading of files larger than 2Gb (some versions of Internet Explorer  won’t do a file bigger than that)
    1.       Go to the page in the store where  you see your downloads for your purchase.
    Then cut and paste this URL and put it into  the address bar (where you type in url links) to get the big .7z file
    http://esd.adobe.com/AdobeProducts/STVD/CS5/win32/ProductionPremium_CS5_LS7.7z
    2.       Then repeat the above to get the  .exe file
    http://esd.adobe.com/AdobeProducts/STVD/CS5/win32/ProductionPremium_CS5_LS7.exe
    if you are on Mac then  use this URL
    http://esd.adobe.com/AdobeProducts/STVD/CS5/win32/ProductionPremium_CS5_LS7.dmg
    Hopefully, they will  both download.   Then just double click the .exe file to  kick off the installation.   The .exe file uses the .7z  file, so make sure they are in the same directory and don’t change their  filenames.
    Here  are the filesizes and checksum (you can verify them with fastsum    ...see www.fastsum.com )
    Filename
    Filesize
    MD5
    ProductionPremium_CS5_LS7.exe
    1228424
    2224403328920192f9e06dec9903644c
    ProductionPremium_CS5_LS7.7z
    7693369548
    355496e3db52531620694a6f6a0ea79c
    ProductionPremium_CS5_LS7.dmg
    9228049321
    458b6924d51fca021e6777f70907b577
    Hope that helps.  Again so sorry for the inconvience this has cause all of you.
    karen

  • Changes to Skype Premium for existing users

    I'm confused about what my former Skype Premium package now includes following an email from Skype. I had noticed that from 1st May I was no longer getting free calls to Canada as was previously the case but the latest communication from Skype isn't clear. It states:
    "Group video calling is now free. But as a big thanks for being a Premium subscriber, we're giving you calling to countries around the world at no extra cost. That means you'll get all the perks of Premium, plus unlimited1 calls to phones in over 60 countries/regions — all for the same rate you're paying now."
    So does that mean I get free calls to the 60 countries listed or not? I'm primarily interested in free or low cost calls to Canada and if these aren't on offer what benefits am I getting from the new Premium?

    I've now had another email from Skype which tells me I have subscribed to a new package and upon checking it is unlimited world calling, so that seems to clarify matters, although I was still charged for calls earlier in May...

  • Changes to your Premium subscription

    I received and email from skype advising me that group calling was now free and becuase I'm already a premium subscriber they are giving me calling to countries around the world at no extra cost.
    So I thought I would give it a try and tried calling a relative in Slovenia and I got prompted to purchase credits or a subscription. 
    Can someone from skype respond to this?  I was trying to find a direct way to communicate but this message board is all I found.
    Thanks,
    David

    I Called Skype Live Help, and have spent 45 minutes to get the following information (I changed my real name to "My Name" and xxxx in the following).  The logic is circular, and I am still unsure if we are waiting for another email with a voucher, or whether each one of us has to contact live chat to activate the Unlimited World Calling.   Not sure about the comment about suspended account at the end.  You decide.  (Did a Microsoft Rep really tell me that if the voucher doesn't work to try several times?)
    There are moments when I am unsure if this Ramona G representative was actually answering my questions.
    ====
    Please wait for an agent to respond. You are currently '1' in the queue.
    info: at 23:17:44
    Privacy Statement 
    You are now chatting with 'Ramona G'.
    Ramona G: at 23:17:51
    Hello. Welcome to Skype Live Support! My name is Ramona. If in case we got disconnected, simply click on the Chat Support Link and you will be reconnected to us in no time. With that being said, how may I help you?
    My Name: at 23:19:17
    I received an email saying my Skype Premium Account would now have Unlimited World access free, yet this does not appear to have been activated. When can I make the promised free calls?
    Ramona G: at 23:19:32
    Thank you for brining your concern to our attention.
    Ramona G: at 23:19:42
    I will definitely help you with your concern.
    Ramona G: at 23:20:07
    No worries. Let me check that on your account.
    Ramona G: at 23:20:08
    To pull up your account, may I have your Skype Name?
    My Name: at 23:20:42
    xxxxx
    Ramona G: at 23:20:30
    Thank you.
    Ramona G: at 23:20:34
    May I also have your name so I can address you properly?
    My Name: at 23:21:04
    xxxxx
    Ramona G: at 23:21:02
    Thank you, xxxxx
    Ramona G: at 23:21:15
    Can you give me a minute or two while I check on your account?
    My Name: at 23:21:43
    yes
    Ramona G: at 23:21:36
    Thank you.
    Ramona G: at 23:21:46
    I'll be back shortly.
    My Name: at 23:24:05
    What was the purpose of the entry on April 24... if it was not to activate the free World Calling?
    Ramona G: at 23:24:04
    Let me check on that.
    Ramona G: at 23:24:07
    Thank you.
    Ramona G: at 23:28:11
    Thank you for waiting, xxxxx.
    Ramona G: at 23:28:21
    We recommend that you always run the latest software version.
    Ramona G: at 23:28:34
    May I know the operating system you are using?
    My Name: at 23:29:43
    Windows xp. Not sure what that has to do with the account setup.
    My Name: at 23:31:25
    We also use the account on android and windows 7 machines
    Ramona G: at 23:31:15
    Thank you for giving us that information.
    Ramona G: at 23:32:17
    Upon checking the Skype Premium promotion is not yet used.
    Ramona G: at 23:32:56
    May I know if you received an email with a code of the voucher?
    My Name: at 23:33:45
    let me go reread the email brb
    Ramona G: at 23:33:43
    Sure. Thank you.
    My Name: at 23:35:03
    A few changes to your Premium account Group video calling is now free. But as a big thanks for being a Premium subscriber, we're giving you calling to countries around the world at no extra cost. That means you'll get all the perks of Premium, plus unlimited1 calls to phones in over 60 countries/regions — all for the same rate you're paying now. Here’s what you'll now get… Unlimited1 calls to mobiles in 8 countries/regions and landlines in 63—see our full list. Up to 10 people together on a group video call.2 Live chat support when you need it.3 The same great ad-free4 Skype you’re used to. What's next? Your account will be automatically updated, so you don't have to do a thing.
    My Name: at 23:35:42
    You will note that it says it will be automatically updated on the last line.
    Ramona G: at 23:35:47
    Thank you for giving us that information.
    My Name: at 23:36:36
    Note it says "Here's what you will NOW get" Emphasis on NOW.
    Ramona G: at 23:36:52
    Alright.
    Ramona G: at 23:38:04
    Thank you.
    Ramona G: at 23:38:19
    Upon checking, you have United Kingdom Unlimited mins to landlines as well.
    My Name: at 23:39:40
    Yes. You can read. That is why I bought Skype Premium. I am asking about the new additional coverage.
    Ramona G: at 23:39:37
    Thank you.
    Ramona G: at 23:40:27
    Skype Premium will become free for all Skype Users soon.
    Ramona G: at 23:41:02
    For SKype Premium promotion, all you have to do is wait for an email with a code of the voucher.
    Ramona G: at 23:41:11
    Then go to:
    Ramona G: at 23:41:22
    http://skype.com/go/voucher
    Ramona G: at 23:41:32
    Then, login.
    Ramona G: at 23:41:52
    Enter your voucher code. You can now enjoy your premium account.
    My Name: at 23:43:21
    By Premium Account do you mean the unlimited world calling. I already have a Premium Account.
    Ramona G: at 23:43:32
    Yes xxxxx. You are correct.
    My Name: at 23:44:57
    So you are saying I will receive another email giving me a voucher to activate the Unlimited World Calling? When will I receive that?
    Ramona G: at 23:45:40
    Kindly wait for the code to activate within 24 hours.
    Ramona G: at 23:46:06
    No worries, you will also receive a notificaion message once it has been activated already.
    My Name: at 23:47:27
    So now you are saying I just wait for the activation. When will this happen?
    Ramona G: at 23:47:37
    Kindly wait for it within 24 hours.
    Ramona G: at 23:47:40
    Thank you.
    My Name: at 23:51:00
    I will wait for the activation. Does this apply to everyone else with Premium? Or do they have each to come on this chat and ask for activation?. (I will be posting this message on your forum for others as there are many asking the same question)
    Ramona G: at 23:51:31
    You may also refer to this link:
    Ramona G: at 23:51:45
    https://support.skype.com/en/faq/FA953/how-do-i-re​deem-my-skype-voucher
    My Name: at 23:54:06
    Now you are saying there is a voucher involved, that I have not received. Am I waiting for an email with a voucher, or am I just waiting for activation of the Free World Calling?
    Ramona G: at 23:53:56
    Kindly wait for iT
    Ramona G: at 23:54:10
    *Wait for it within the day.
    Ramona G: at 23:54:21
    Or give it atlesast 24 hours.
    My Name: at 23:54:50
    It being a voucher or it being activation?
    Ramona G: at 23:54:27
    Thank you.
    Ramona G: at 23:55:24
    Many are redeeming voucher.
    Ramona G: at 23:55:49
    It will take at least 24 to 48 hours to activate it.
    Ramona G: at 23:55:52
    Thank you.
    Ramona G: at 23:55:55
    No worreis.
    Ramona G: at 23:56:39
    We advice to kindly wait. Since it is showing up already on your account. All you need to do is wait for it to be activated within 24 hours.
    Ramona G: at 23:56:45
    Thank you, xxxxx.
    Ramona G: at 23:57:44
    No worries, once it has been activated, you will also receive a notification message different from the previous messages that you usually receive since this is a promotion.
    Ramona G: at 23:57:47
    Thank you.
    Ramona G: at 23:58:04
    Do you still have questions for me aside from this ?
    Ramona G: at 23:58:23
    Is there anything that I can help you with? We'd be happy to assist you.
    My Name: at 23:59:06
    Do others have to contact you to get the activation, or is it going to happen for them automatically as well?
    Ramona G: at 0:00:21
    No worries, . It will be reactivated automatically.
    Ramona G: at 0:00:41
    We advice to wait and try again in a few hours or the next day. If you have tried to redeem the voucher a few times.
    Ramona G: at 0:00:56
    Our system may have temporarily suspended the account.
    Ramona G: at 0:01:04
    Just a tip. Thank you.
    My Name: at 0:02:56
    I find your answers very circular and difficult to understand. I will post the whole thing on your forum for others, and wait for two days before checking further. Good Night.
    Ramona G: at 0:03:47
    You are most welcome. Thank you. Good night, 
    Ramona G: at 0:04:13
    Please do not hesitate to contact us again for further questions of concerns anytime.

  • Re: Premium did not get automatically upgraded

    A few changes to your Premium account
    Group video calling is now free. But as a big thanks for being a Premium subscriber, we're giving you calling to countries around the world at no extra cost. 
    That means you'll get all the perks of Premium, plus unlimited1calls to phones in over 60 countries/regions — all for the same rate you're paying now.
    Here’s what you'll now get…
    Unlimited1 calls to mobiles in 8 countries/regions and landlines in 63—s
    Up to 10 people together on a group video call.2
    Live chat support when you need it.3
    The same great ad-free4 Skype you’re used to.
    What's next?
     account will be automatically updated, so you don't have to do a thing.
     questions? Let us know.
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    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
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