HP printers and os 10.9.5

After the most recent update (Sept 25) of 10.9.5, I'm getting a message "the disk you inserted was not readable by this computer" when connecting by USB printer cable. Yes, have rebooted, restarted, cleared printers etc. Now in Printers and Scanners my printer is not even recognized...no printer available. HELP!

I haven't experienced that, but I recommend you start with the usual maintenance procedures:
First, startup using Safe Boot, which does some repairs while starting. Just restart normally after that finishes. (And try adding a printer after that):
OS X: What is Safe Boot, Safe Mode?
If that hasn't helped, try Resetting the Printing System:
OS X Mavericks: Reset the printing system
Then try adding the printer.

Similar Messages

Can I remotely access HDs, printers and computers connected to APEX?

I currently have an external HD, 2 printers and a desktop (currently a dell, soon to be an iMac) connected directly to my Airport Extreme, and I have a MacBook which I connect via WiFi.
First of all, can I access my Airport Extreme remotely (for example, from work) with my MacBook?
I currently use my External HD for Time Machine backups. I also use it to store various files (one of them being my iTunes library) that I like to be able to access on both computers. Can I access this remotely to a) use for Time Machine and b) access the files stored on it?
Am I able to access my printers if I wanted to print something at home while I'm elsewhere?
Finally, once I get my new iMac, would I be able to access that as well? I would like to be able to wake it from sleep and access files stored on it, control it, etc.
If these things are in fact possible, how would I go about configuring my setup to do all this?
Edit: Bonus Question - Can I do any of the above items with my iPhone as well?
Message was edited by: John.Kitzmiller

The easiest way to accomplish this would be to get MobileMe which will keep everything synced and allow you to access Back to My Mac to screen share your iMac at home. This would allow you to view the hard disk, assuming it is connected to the home network. As of yet, I do not believe you can back up your mac from a different network. To print from anywhere in the world you need to go to AirPort Utility and click on printers. Check share printers over ethernet port and check advertise printers globally using Bonjour. After you have done that, head over to System Preferences. Click on Print & Fax. Complete the steps necessary to set up your printer over Bonjour. (Sorry don't know the exact steps, never done it.)

Is it possible to create a configuration profile that will install multiple network printers and their associated drivers

Is it possible to create a configuration profile that will install multiple network printers and their associated drivers?
I was not able to find profile manager on my employer's installation of 10.6 Server. Is this only a feature of 10.7/10.8 server?

10.6 server does not have profile manager, profile manager is only available in 10/7 and 10.8 server
for 10.6 server you'll need to use wgm and server admin
printer management with 10.6, I recommend you read the relevant server manuals regarding
print server and user management, printer management

HT1338 Do I have to reinstall my print drivers after upgrading to 10.8? I seem to have lost both my printers and my ability to download from my camera. Never had problems with 10.7. I'm a little scared.

Do I have to reinstall my printer drivers after upgrading to 10.8? I seem to have lost the ability to communicate with either of 2 wireless printers and to download pictures from my camera. (Photoshop keeps telling me it can't find the device.) Any suggestions?

Have you repaired permissions and restarted your computer after installing ML? Checked your printer settings in System Preferences?
If Software Update does not list any updated drivers for your model printer, you should go to the printer's manufacturer website and download the drivers from there and/or contact their tech support to determine if your printer is compatible w/ML.
Read the various Knowledge Base ML printing articles. Here are a few to get you started:
OS X Mountain Lion: If the software for your printer can’t be found
OS X Mountain Lion: Troubleshoot a USB printer
OS X Mountain Lion: Troubleshoot an AirPort printer
If none of the above work, post back w/the model of your printer and how it's connected to your computer. USB? Wireless?

Adobe PDF 9.0 shows up under Printers and Scanners (Mac OS) after re-installing Adobe Acrobat Pro 9.0

- recently re-installed Adobe Acrobat Pro 9.0 on my new Mac (OSX version 10.9.3)
- after re-installing Adobe Acrobat Pro 9.0 an icon called Adobe PDF 9.0 shows up under Printers and Scanners
- every single time I want to scan, my printer/scanner Brother automatically chooses Adobe PDF 9.0 as printer/scanner, although my printer/scanner Brother is set as standard printer/scanner
- did bring the issue under attention of Customer Service who directed me to this website

Hi Pieter,
Acrobat 9 has not been tested and is unsupported Mac Mavericks.
You might face compatibility issues with it.
Regards,
Rave

Printers and Scanners preference pane does not work after Mavericks upgrade

I upgraded to Mavericks on my late 2011 MacBook Pro, and my printers and scanners preference pane stopped working. Sometimes it comes back as an error and wont open, other times it opens but the list of printers is obscured and not really showing, and it does not react normally. I tried reinstalling from System Restore with the onlie version, but that just took 6 hours but did not really help. I am going a little crazy as I cant get my Canon MX330 scanner installed and recognized. Does anyone have any ideas for me please??

I'm assuming that you're referring to the Printers & Scanners in System Preferences (not a preference pane, which is a different animal).
While I haven't experienced your issue, one thing that users find helpful is to go to System Preferences/Printers & Scanners/, and delete the printers listed by tapping on - (minus). Then, reenter the information when it's required later.

In Printers and Scanners, how can I change the order of the listed printers?

I have 3 different printers, and they all work fine. I would like to move my "default printer" to the top of the listed printers. How do I do that?

It can be done. You can rename your default printer by adding an underscore in front of its current name, or change its name altogether to be alphabetically first. This will then place it on the top of the printer list.
To rename the printer, open Printers & Scanners, select the desired printer and click the Options & Supplies button. Under the General section you will see the current name. Add an underscore in front of the current name and click the OK button. Now the printer will be at the top of the Printers list.

PSC 1350 software not working - not showing up in "printers and faxes" as a choice

My mom's HP PSC 1210 won't feed the paper anymore. After cleaning the rollers and making sure regular procedures are followed the paper just doesn't feed. She has an older HP laptop and doesn't like change - she's 92 years old!
I belong to a computer club for over 30 years and someone gave me an HP 1350 AIO printer that makes copies so I know it's working. I have a Dell Dimension E510 computer with XP that someone gave me as a computer I can experiment with.
So I went to the HP site and first downloaded "HPSupportSolutionsFramework-11.51.0049" and then the HP Officejet and PSC Full Feature Software and Driver file and ran it. Nothing seemed to happen after it "installed", no messages at all and it doesn't show up in "printers and faxes".
So then I decided to download the HP Officejet and PSC Basic Software and Driver file and also ran it with the same result.
Where do I go now and what can I do to get the 1350 working - first on the Dell computer, then on my mother's?

Hi safewaterman,
Welcome to the HP Forums.
I see that you are having some issues when attempting to get the printer installed on to your computer.
When doing the installation, do you have a USB cable connected before you run the download or after? If you do have it connected before, the computer will not see the printer when doing the installation.
We need to remove the USB cable from both printer and computer and leave it disconnected. Uninstall all of the software and drivers from the computer. Once the uninstall is complete, restart the computer.
When the computer is back on, make sure that you do not have any Firewall or Anti-Virus protection running on the computer.
Run the Download of the Full Feature Software and Driver bundle and wait for the installation to prompt you as to when to connect the USB cable.
Let me know how you make out with the steps I provided.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Can't access printers and scanners

Using Mavericks 10.9.5.
When I go to SYSTEM PREFERENCES and click on PRINTERS AND SCANNERS, it hangs up saying "loading printers and scanners". Checking ACTIVITY MONITOR shows system preferences using 100% of the CPU.
Help!

Do a backup.
Quit the application System Preferences.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.systempreferences.plist. Move the .plist to your desktop.
Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

Epson R2400 (and maybe other Epson Printers) and Snow Leopard: A Solution

I installed Snow Leopard over the weekend and everything seemed to go fine, except the re-installation of my Epson R2400. It didn't work. The Epson Web site provides Snow Leopard assistance for the R2400, but it is counter-intuitive. The following will save you time.
First disconnect your printer from the computer.
Second, go to Mac system preferences, Printers and Fax and delete the Epson printer from the list.
Third, put your Snow Leopard disc back in your Mac and when the dialog comes up, select optional installations folder (or something like that--I don't have it open right now). Then check Rosetta and install it.
Fourth, go to the Epson Web site. You need to download a new set of drivers. Here is where it becomes counter-intuitive. You would think you should use the first driver and utility package listed, which is referred to as the Combo package. It refers to Snow Leopard (10.6) and it is the newest one. But you would be wrong using such simple logic. You want what is now the second one driver in the list--Printer Driver v.57, which also meets the system requirements.
Fifth, download v.57, install it, reconnect your printer and it prints just fine (I've only done one print so we will see).
I don't know whether the other Epson high-end printers contain such loopy instructions, but if you are confronted with a choice between a combo pack and a simple one, you might try the simpler one first.
Hope this saves someone some time and aggrevation.
Jack B. Siegel
P.S. This is not a completely new driver written for Snow Leopard--that may come sometime down the road or may not). This, so I am told, is a Power PC driver and Rosetta (as in Rosetta stone) is a utility that translates it so that it can be used on an iMac.
As a consumer, you should hate Epson. They, as has the world, knew Snow Leopard was coming for at least a year. By now they should have had all new drivers and this should have been worked out so that people didn't have to call technical support (a waste of my time and their's). Since the Epson R2400 is discontinued, they apparently don't feel compelled to provide premium service and updates for it. I bought mine about a 1.5 years ago. They should not abandon products this quickly after discontinuing them. As far as I can tell, they come out with a new printer in this price segment every couple of years. I shouldn't have to buy a new printer every two years.
But as I said to myself yesterday as I struggled with the problem: If I can't print, I can't buy ink.

I am sure your advice will help Mac users, however, my comment is on a different front. I remain fascinated at the extent to which Mac users refuse to blame Apple when they have problems with their OS. Many Epson drivers don't work, many HP drivers don't work, Cisco VPN (supposedly built into the OS) doesn't work for some, there are problems with PS CS4 and LR, other are having problems with Parallels Desktop, some are struggling to get AT&T's Laptop Connect card software to function, and Nikon has a warning up to not install the new OS if you want to use Capture NX2. Actually, do a search and you will find lots of complaints. Perhaps instead of just blaming Epson, HP, Adobe, etc., one might want to bring the producer of the OS into the equation. It certainly sounds like Apple was not working with some of its major software partners as closely as they should. It is hardly the case that Apple has a perfect record in this area anyway - there are reasons why there is a 64 bit version of PS CS4 for Vista/Windows 7 and not for 10.X. Of course, at least for companies like Adobe, Epson, Hp, Nikon, etc., they are also pushing to finish drivers and updates for Windows 7. Perhaps Apple should have factored that in when they pushed to beat Microsoft to release.
Leaving all of that aside, anyone who adopts any OS on the date of release 1) needs to do their homework to make sure the stuff they use will work, and 2) should expect that at least a few things won't function the way they want. That is a fact of life for early adopters, and should be considered even more likely to be the case in the middle of a recession that has sucked resources away from companies. Early adoption of any new technology, whether it be an OS, app, new computer, new camera, or things like a blue ray DVD player comes at some cost.
BTW, as a legal user of the Windows 7 RTM, I have found that PS CS4 and LR function exceptionally well and my Epson printer drivers work without issue - none of the apps or drivers have (as yet) even been updated for Windows 7. At least from my perspective, that would suggest that Mac users might want to turn at least a bit to the producer of their OS, and how it handled the development and release of 10.6, before laying all of the blame for problems at the feet of the hardware and software partners....
Stephen

My Macbook pro OS 10.10.2 suddenly will not communicate with my Cannon MX890 printer. I reset all printers and now I cannot seem to add a printer by using the Add a printer function. Ideas?

My Macbook pro OS 10.10.2 suddenly will not communicate with my Cannon MX890 printer. I reset all printers and now I cannot seem to add a printer by using the Add a printer function. Ideas?

The appearance of the printer in the Default view of the Add printer window relies on a protocol called Bonjour. There have been quite a few users who upgraded to Yosemite only to find that their wifi printer is no longer visible. Until Apple resolves this issue you can add your printer using the LPD protocol. To do so you will need to determine the IP address being used by the MX890. This can be done via the touch panel under Device Settings > Network Settings.
Once you learn the IP address then on the Mac you can click to add the printer and select the IP icon. Here you can enter the IP address, set the Protocol to Line Printer Deamon and leave the Queue field blank. Then change the name to Canon MX890 and in the Use menu, browse for the Canon MX890 series driver. Then click Add to complete the printer creation.

WARNING: Canon Pro Printers and CS4 – Serious Colour Management Issue

Over the last four days (and over fifty prints) I have undertaken extensive and meticulous tests to identify the cause of a problem; namely that targets for profiling a new printer (a Canon Pro9000), printed with ‘no colour management’, were printing far too dark and with what appeared to be a colour cast.
I have conclusively eliminated the printer, the printer drivers, the Mac OS, corrupted preference files, corrupted user accounts, incorrect Photoshop settings, incorrect printer driver settings, the ‘sticky settings' issue, and user error as possible causes of the problem.
I can say with 95% certainty that my tests, conducted using Mac OSX 10.4.11, have proved the following:
That, printing to a Canon Pro9000 or iP4500, Photoshop CS4 does not print accurate targets suitable for producing profiles. This applies to both the No Colour Management (NCM) and the Printer Manages Colour (PMC) settings.
Photoshop CS and CS2 are not effected.
I did not test CS3.
Furthermore, colour managed prints (using the same accurate profile made in CS2), printed in CS2 and CS4, show subtle differences. This may not be an issue except in the most critical applications.
It is likely that the problem will not be confined to the two Canon printers above since many other Canon printers share the same driver architecture.
Reading posts and discussions on other websites would seem to indicate that this problem is also manifest with some Epson printers and may also effect Mac OSX 10.5.
I have to conclude, therefore, that Photoshop CS4 cannot be replied upon to print targets of sufficient accuracy to produce reliable profiles for a colour managed workflow.
The fact that this is only just being reported can be attributed to four factors:
That many CS4 users are continuing to use profiles made under older versions of Photoshop and have yet to make new profiles using CS4.
Some users may not immediately notice a problem, or may ascribe it to other causes.
Some users may take the line of least resistance and use a previous version of Photoshop to work around the problem.
Some users are still using the older versions of Photoshop not effected.
Eric Chan (of Adobe) has stated on another website that CS4 implemented some new APIs for printing and that this has given rise to some "minor glitches". If Eric Chan is correct, and Adobe changed the APIs in Photoshop CS4, this begs question of whether Adobe sufficiently tested CS4 before release ? If Adobe did not test their software, and therefore failed to identify this critical problem, this would suggest negligence on Adobe’s part. If Adobe identified the problem but then did not inform users that a potentially serious colour management issue existed this would suggest wilful or gross negligence.
It is not good enough to say that Adobe simply followed the ‘conventional’ path and ‘followed the rules’ regarding API implementation. The experience of end users does not correspond to a “minor glitch” and, in my case, has been extremely costly in terms of time (over five days in all), lost revenues, and materials. Furthermore, why should Adobe's customers be forced to use their valuable time diagnosing problems clearly of Adobe's creation – and actually admitted.
In UK law providers of goods and services (and this includes software) have to supply them as “fit for purpose”. Clearly, in terms of colour management, CS4 is not fit for purpose. Neither can Adobe hide behind its labyrinthine licensing terms since any exclusions would be ruled unlawful under the UK’s ‘Unfair Contract Terms’ Act.
My strong and unequivocal recommendation is that representatives from Adobe, Apple, and the printer manufacturers meet together – with the utmost urgency – and provide a rapid and complete solution. It is simply not good enough to pass this ‘over the wall’ saying “it’s not our problem”. It is. Adobe's, Apple's, and the printer manufacturers'. Please solve it. And quickly.
Identify the problem clearly, make it and the solution/s public; and publicise it widely and thoroughly.

Dear DYP.
Thank you for your concern.
"What fixes have you tried?"
If I may quote from my post above:
"I have conclusively eliminated the printer, the printer drivers, the Mac OS, corrupted preference files, corrupted user accounts, incorrect Photoshop settings, incorrect printer driver settings, the ‘sticky settings' issue, and user error as possible causes of the problem.
I can say with 95% certainty that my tests, conducted using Mac OSX 10.4.11, have proved the following:
That, printing to a Canon Pro9000 or iP4500, Photoshop CS4 does not print accurate targets suitable for producing profiles. This applies to both the No Colour Management (NCM) and the Printer Manages Colour (PMC) settings.
Photoshop CS and CS2 are not effected.
I did not test CS3"
These tests took place over three weeks and involved over five days of work and the replacement of the printer on Canon's recommendation (although the printer is clearly not at fault).
Please note that I am using Mac OSX 10.4.11.
"What driver versions are you using?"
Pixma iP4500 6.9.3 (also 6.9.1, 6.9.2 and the driver supplied on the CD).
Pro 9000 4.8.7 (also 4.7.3, 4.8.4 and the driver supplied on the CD).
"Yes it is frustrating but in a lot of cases it is fixable as I and others have clear reported, on this and the LR forums."
I have not found any fix on any website referring to Canon printers, despite exhaustive searches (this includes Canon's European and US websites which are mute on the issue).
The ReadMe file supplied with the installation disc of CS4 refers to problems with "some Canon printers" when printing with the 'Printer Manages Color' but does not identify using 'No Color Management' nor Epson printers as having issues.
I hope this post answers your questions.
Clearly all users of CS4 need to be warned of this problem which is likely to effect other printers. I believe that I am assisting others by issuing this warning. It is done, not to cause mischief, but in the spirit of a public service. CS4 users can then treat their printing results from CS4 with caution, and then conduct their own tests. I have presented a workaround which is to use a prior version of CS4.

Managed printers and PPDs

I set up some managed printers and was wondering if the server should be pushing the PPD to the clients or not.
What I did was install the drivers on the server, made the printer and added it to my managed users group. The printers show up for the users but the PPD is set to generic. I was assuming the PPD would get pushed to the clients, like Windows does.
Do I have to install the drivers on my clients as well?

Yes you will need to push out the PPD files yourself. If you have Apple Remote Desktop it helps
hth,
b.

Canon ir5185 printers and EFI Command Workstation

Hi,
We have three Canon 5185 color printers and are working with CWS 5.0.0.94. The previous version worked functioned fine with almost no problems.
For some reason my CWS (Mac version) is constantly dropping connection with my 3 5185's and it's functionality has become very erratic.
I also have a PC running XP and service pack 2, which is also dropping the connections.
For instance:
In addition to the servers dropping connection. Jobs that are actually printing not showing up in the printing queue and having to restart the program to see the jobs.
There are some more issues but hope that's enough info.
OSX V10.5.8
Canon imagePASS-HI
Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 3 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 12 MB
Memory: 4 GB
Bus Speed: 1.6 GHz
Boot ROM Version: MP31.006C.B05
SMC Version (system): 1.25f4
Thanks,
Bob

We have the iRC5185 with H1, which has been updated to system v2.0 (primarily to support Snow Leopard). Canon has supplied us with a later version of CWS, v5.1.0.30, which has been very stable on our Pro's, albeit they are mostly running 10.6 now. You may want to investigate getting this later version.
Does your H1 have system v2.0? This can help with improving the network stability and operation of the RIP.
Also, have you also disabled AppleTalk on the H1, as it can be a cause of the device having network collisions and failing off the network, especially when you are running TCP/IP at the same time.

I have recently formated my ipod classic 160gb to nfts and now it only shows in divices an printers, and whenever i connect it to my pc all my apple software stop responding

i have recently formated my ipod classic 160gb to nfts and now it only shows in divices an printers, and whenever i connect it to my pc all my apple software stop responding

The Apple launch issues article suggests pulling 3rd-party plug-ins if the problem doesn't happen in Safe Mode.
Here's the article that will walk you through the process -> iTunes: Troubleshooting issues with third-party iTunes plug-ins

HP printers and os 10.9.5

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