HP PSC 1600 All-In-One error message remove and replace color cartridge

I get the remove and replace color cartridge and printer or scanner won't work. I have replaced the cartridge with new ones twice and it still happens. Just installed a new HP color cartridge and no luck. I've tried everything I can think of.
Please, does anyone have any other suggestions????
Thank you,
Mary Jean Kelso

Hi MJKEL,
Welcome to the HP Forums.
I see that you are having an issue with errors on the printer pertaining the ink cartridges.
I do have a few steps that we can try in the attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also located a documet that deals with A 'Remove and Check [color / black / photo] Cartridge' Error Message Displays on the Printer Control...
Please feel free to write me back if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Hello Kimosabe
If you have not already please try this article it may help with your problem.
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This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
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Hi @Michelle7,
Welcome to the HP Forums!
I understand that you are getting the remove & check cartridge error with your HP PSC 2210 printer. I am happy to help you with this error!
Please see this guide, Remove and Check Cartridge. I would also suggest this guide, Remove and Check the [Right/Left] Cartridge.
If those guides do not resolve your issue, please call our phone support at 800-474-6836 for your upgrade options. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Best of luck!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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It looks like you've done what is recommended to resolve that error. See the document listed below:
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Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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Hi @rem123,
Thank you for visiting the HP Support Forums! I understand after years of non use, you put new cartridges in your HP PSC 750 and now you are getting a cartridge error message.
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If you are still getting the error message after all the troubleshooting has been done, please contact our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
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HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP PSC 1600 All-In-One error message remove and replace color cartridge

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