Hp Scanjet G3110 cannot scan to PDF

There's no pdf file type. I updated lastest driver. Please help.Thanks.

Hi,Have you installed the latest full feature HP software?Scanning from the operating system tools only provide basic scan capabilities, to get a PDF file you will need to use the HP Scan software. Double click the HP Solution enter icon and select Scan Document or open the HP Scan / HP Scanning application, it should be listed within the Start Menu > Programs > HP folder. If you are not able to locate a such, open the Control Panel and select Devices and Printers, right click the scanner and then click on Remove Device. Next unplug the USB and install the following software:http://ftp.hp.com/pub/softlib/software12/COL53035/dp-127945-2/setup_full_G3110_14-5.exe Regards,Shlomi

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HP Scanjet G3110 Light Scan on moves part of the time

I have an HP Scanjet G3110, several times during the past few months I have had to Uninstall an reinstall my software as I was getting error codes. This time the Light bar is only moving about 1 inch and then stopping. If I unplug everything and wait, I can get 1 full scan and then it does it again. I uninstalled and reinstalled on more than one computer. I have replaced the USB to scanner cable and that did not help. Running XP on both computers. Error message as follows. 8, [ (0, 3, -2147467259) }
Any help will be appreciated. Thanks.

Solved my own problem - went to the official HP website looking for any downloads. Found one called "HP Scan & Print Doctor" . Ran it and my scanner was fixed immediately. Now to copy this off and try my other computer. Thank you HP.

Setting up Scanjet G3110 to scan on a Windows 8.1 operatinig system

Downloaded driver to run the scanjet g3110 scanner. Scanner is not operatiing. What does it take to get this scanner operating?

Welcome to the forums wterpy
I understand your Scanjet G3110 is no longer working for you. I would first like you to see the guide below to see if the steps will help. If the steps do not help, please respond with some more information about the problem, for example, are you seeing error messages, did the installation complete successfully? Is the device powering on, etc.
Scanner has stopped working properly
Have a great day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Cannot scan to PDF in Adobe Reader XI

IN adobe reader X there were many "Create" menu items, including Create PDF from Scanner -- now in Adobe Reader XI there is only Create PDF online and all the instructions as to how to scan give the directions for how it was done in Adobe X even tho the instructions SAY it is for Adobe XI
WTHeck -- so what happened?? why was this functionality removed? (not just create to pdf by scan, but from webpage, other files, etc -- you have to do those online but you need a file, if you are scanning something there is no file to upload to be converted)

Adobe Reader is a PDF viewer; it never had the ability to create PDFs in any way, not by converting, not by scanning.
You must have used Acrobat previously.

Can't scan to PDF file on HP Photosmart 7520 printer

I have two HP Photosmart 7520 printers - one in my home and one at summer home. On one when I scan I get the option of document or photo and PDF or jpeg. On the other printer, I am not given any options and it automatically scans into a jpeg file. How can I get the PDF format option to work on printer number 2?

Hi @healthdesigner,
Welcome to the HP Forums!
I understand that you cannot scan to PDF on your HP Photosmart 7520 printer. I am happy to help you with your scanning!
For further assistance, I will need some additional information:
If the printer is connected, Wireless, Ethernet, or USB.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If the printer is able to make copies.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Envy 4500 Scan to PDF; Windows 8.1 on HP Pavilion x360

I need to scan into a pdf file rather than jpeg, png, tiff, etc. I used to be able to do this with my old printer and computer, and I'm finding it hard to believe that I can't do it with my new one! Probably I am missing something obvious, but I haven't found a good solution on the Forum Search. Apparently I must use a work-around using different software to convert my scanned images to pdf? Please, tell me that HP has a fix that I can download! Or, please give me some detailed info that I have a chance of doing with Windows 8.1, Touch Screen. Thanks in advance....

Thank you for your help. I think I have loaded the driver onto this computer, but it was six months or so ago. Everything works (printing and scanning) except that I cannot scan into pdf. When I choose "Documents," I get a message that Windows cannot load my scan profile, that my profile settings might not be compatible with this scanner, that it will scan using default settings. Then, when I continue, it gives me only four choices for file type, bitmap, png, jpeg, and tiff, even though it still says it is scanning a document. Some of the other questions in the forum led me to think that perhaps I had just chosen a printer that would not scan to pdf. Your answer leads me to believe that I need to go back and reload my driver, if I am understanding you correctly. If I don't hear anything different from others, I will certainly try that! Thanks!

Scan to pdf C7280 not available after windows 8.1 upgrade

After upgrading to 8.1, my program from HP no longer worked. Now I cannot scan to PDF on my HP C7280. my only option now is to scan to JPG or some other useless file type for documents. I have loaded and reloaded and reloaded the updated driver and complete solution package but it will not finish installing to show me the same HP software I had before, I have to resort to the windows version supplied with Windows 8.1. PLEASE help!!!!

Hello gard1104,
Welcome to the HP Forums!
I understand you no longer have an option to "Scan to PDF" using the Photosmart C7280. I will do my best to assist you! I realize you have uninstalled/reinstalled the software already. How is this printer connected? Wireless or USB? Let's try a couple of steps:
Please perform a "Level Three Uninstall" on your computer: (If you have this printer connected by a USB cable, then remove this cord from computer.
a) On the keyboard, hit the Windows key and "R" together. In the Run box type in %temp% and hit enter.
b) Locate the correct folder starting with "7z" (the correct folder contains "Util" and "CCC" folders).
c) Open folder "Util".
d) Open folder "CCC".
e) Please run the L3uninstall.bat.
f) When the uninstall has completed, restart the computer.
Also, make sure Adobe Reader is installed on your computer. Please follow this HP document on The PDF File Type Is Not an Option When Scanning from HP Solution Center in Windows. Only perform "Solution Two" from this document.
Next, please perform a clean boot on your computer. I will provide a Microsoft document here to help you. Restart the computer once this step is completed. Now, you want to install the full feature software from the HP website here. Choose your correct operating system; Either 32 bit or 64 bit.
Please post your results, as I will be looking forward to hearing from you.
I worked on behalf of HP.

Scanjet G3110."The system cannot find the path specified" when trying to import.

scans fine but won't import.
This question was solved.
View Solution.

Hi @lynn22233 ,
I see that you are having issues importing the scans. I will do my best to assist you with this issue.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
I would uninstall and reinstall the scanner if you are still having issues.
HP Scanjet G3110 Photo Scanner Drivers.
Select your operating system, click next and click on the software to download and install.
What operating system are you using?
How to Find the Windows Edition and Version on Your Computer.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Scanning software for ScanJet G3110 not installing

I have downloaded the latest version of the recommended software directly from the HP support site. OS is Win7 64 bit. The setup ends in few instants with no error messages but I have not desktop shortcut icons. The setup creates folder: "C:\Program Files (x86)\HP\" with just two subfolders: "Temp" and "Digital Imaging". Inside Digital Imaging folders I can't found many application files and there isn't the \bin\hpqkygrp.exe application.
On a pc with windows VISTA and default CD installer evertything works fine.
I noticed that many files missing from setup, like Common folder. The pc is in a network domain and I launched the setup as both domain user and domain administrator.
I tried many times in different days/months/updates... please help.
This question was solved.
View Solution.

Hi @MauroRulli
I would like to help you with the software troubles you are having. Please try the following steps;
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Uninstall the software again - Uninstalling the Software Instructions
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /unregister, and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /regserver, and then click OK
*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
Restart the computer
Download and install the software for your Scanjet again. HP Scanjet G3110 Full Feature Software and Driver
Please let me know the outcome of your efforts. Thanks.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan

Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan through Adobe, although Scanner says its combatible with Windows 8. Cannot reinstall drivers because Brother claims they're built-in. Help!

1. Re: Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan
Anubha Goel
I am using a Brother MFC 8460N and on Brother's site it says its compatible with win 8.1 and that the driver is already installed. When I try to scan I am told there is no preset (there was with win 7 though) and I have to "custom scan." When I try that, I hear a sound as if the printer is trying to scan, but the feeder can't pull the paper through. I then get a blank .pdf as my scan. Thanks for your advice. I will try that.

Can scan to email but cannot scan to computer using 6830 and OS Yosemite

I just purchased 6830 to use with my imac with Yosemite. I am able to scan to email but I am not able to scan to computer. I have installed the latest driver . I followed directions to access HP utility and there was no way to get to scan preferences. Any ideas how to scan to computer. I keep getting message to open up the utility which does not get may anywhere.

Hi @pfgoodman1,
Welcome to the HP Forums!
I understand that you can scan to email but cannot scan to computer using your HP Officejet 6830 and OS Yosemite. I am sorry to hear this but I am happy to help!
First, I would make sure that the full feature software and driver is installed and not just the basic software.
Then I would recommend the following guides:
Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Memory Device) for HP Offic.... (Select Scanning a photo (.jpeg) or document (.pdf) to the computer.)
A 'No Computer Found' Message Displays for HP Officejet 6810 and HP Officejet Pro 6830 e-All-in-One ....
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Cannot scan, fax, or copy from HP Officejet 6500 All-in-One E709a

I can print from my HP Officejet 6500 All-in-One E709a, but I cannot scan, copy, or fax. All drivers and updates are current; no recent updates were made prior to the problems occurring. I use Windows 7 64-bit. When the printer is turned on, it always shows Original Loaded, but no documents are in the feeder or on the glass (I have already cleaned the glass and have ensured that the cover sits tightly). I am having problems scanning, copying, and faxing. The automatic document feeder is functioning. I have tried to reset the printer several times.
When I try to Scan a document in the document feeder (it does feed through) or from the glass, I get variable responses – rarely, it appropriately asks how I want to save/handle the doc (e.g., save as pdf), but the document does not actually scan and I am directed to Reload the document OR it displays No Scan Options. The document does not show in My Scans.
When I try to Copy, it shows the document as copying, but there is a long delay before the progress bar occurs. When I copy using the document feeder, I actually get a copy (rarely and always faded-looking) or the copy prints out blank—both results are always followed by an error message to Reload the document. When copying from the glass, the copy prints out blank with an error message to Reload the document
The same problems occur when trying to Fax. Whether trying to scan, copy, or fax, the printer is making a lot of sounds of gears whirring.
Again, I can print a document from my PC without any problems – the problem is limited to scanning, faxing, and copying.
I have tried the HP Print & Scan Doctor. It always stops at the HP Twain Scan step, saying the Scan process was cancelled by the user (not true). When I click on Continue, it proceeds down to the Test Scan step, but nothing happens when I click on the Test Scan button. It will only allow me to Skip at that point. All of the other steps show green checks.
This question was solved.
View Solution.

My first question is really going to get to the core of the issue, I heard you say that the printer makes sounds, but if you lift the lid does the bar A) travel across the screen and B) light up?
Additionally, perform both of these resets and let me know how they go!
HP Multifunction Printer Resets - HP Officejet 6500 - YouTube'
Have a great day!

HP scanjet G3110 in windows 7 64 bit, XP mode (Twain Driver)

Hallo
I have just installed my "HP scanjet G3110" windows 7 64 bit, I have installed CorelDraw in XP mode and it work OK. When I try to scan an image I get a popup saying: "Could not find a Twain driver that matches the function of the application"
Can some one please tell how can I get the scnner to work in XP mode?
regards
kesart

Hello @kesart,
Thank you for visiting the HP Support Forums! I see you are running into some problems with your HP ScanjetG3110, and your Corel program, you get an error 'Could not find a Twain driver that matches the function of the application'. I would like you to try the following the steps listed below:
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Uninstall the software again - Uninstalling the Software Instructions
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /unregister, and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /regserver, and then click OK
*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
Restart the computer
Download and install the software for your Scanjet again; setup_full_G3110_14-5.exe
I will watch for your reply, please keep me posted.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Adobe 9 Black on White Document Scans to PDF Invert Black to White and vice versa! Not Good!

I have the same problem as TexasLawyer (Jul 30 2009) whose question was not answered nor was there any answer to a commenter who said he has the same problem ("I have an old HP LaserJet 3330 multifunction printer, and prefer scanning documents out of Adobe Acrobat rather than the software that came with the scanner. However, after upgrading to Acrobat 9 Professional, the scans result in negative images. I tried using the option in Acrobat to create negative images, hoping that that would result in a positive, but it didn't work. I'm using Windows XP, also.")
Me too. Except I am running XP as a virtual machine in a MAC (Snow Leopard). I "upgraded" to Acrobat 9 from a functioning Acrobat 6 (worked fine with my setup to make correct B&W pdf's from scanned B&W documents on the HP 3330 before I installed Adobe 9--I got updates immediately and am at version 9.1.3) butthe Acrobat 9.1.3 scans on the HP 3300 invert white to black and black to white. The printer option box to invert black and white images was unchecked. I checked it and ran the scan again but same result--white of paper document is black in pdf and black is white in pdf. I can scan the B on W document using grayscale and get B on W but the file is too large and unacceptable due to smudges picked up with gray scale.
Can't understand how so basic a use of Adobe is this messed up.This has to be a common problem since many many users scan black on white documents to pdf. Does anyone have a solution to this? It is critical in my profession.
Thanks in advance to you problem solvers out there that can solve this for me and hte others in my boat who search these forums looking for the answer to this issue.
HavePulse
Oct 8, 2009

I have an HP6010 scanner (sheet feed) that is used to scan multiple page documents. If I use the WIA scanner option I cannot select page size and the scanner defaults to legal size. On the other hand if I use the Twain driver I get negative images on my scans. I just installed Acrobat X Pro and the same thing is happening. I was using Acrobat 9. In fact in duplex mode the scanner outputs a negative image every other page, and a standard image on the alternate pages. Either way I am frustrated. I can't remember when the problem began, but I believe I was running XP SP2 and Acrobat 7 or 8.
Ironically, if I push the scan to PDF button on the scanner, which uses an HP utility, it comes out fine. All pages are in positive mode.
I did try scanning in color even though the document is black and white. I believe that the scan was fine. No negative images, but scanning in color is like watching the sun go down.
I thought it was Vista and System 7, then I was told that it had to be a scanner issue and that I needed to talk to HP. However, if the scanner functions properly on its own, with the HP utilities, then it has to be Acrobat.

Installed Mac OS X v.10.6.7, and now we cannot create a PDF file

Installed Mac OS X v.10.6.7, and now we cannot create a PDF file using Adobe Acrobat Professional. This has been done on two computers, one an iMac and the other a MacBook Pro. Assistance greatly appreciated.

Yes, Adobe Acrobat X Pro is the same thing as Acrobat X Pro.
Print to PDF is probably the most reliable way to create a PDF file.
File > Create > PDF from File
is shaky. It works with some file types but not with others.
Another issue is creating a multi-page PDF from a scanner. If you neglect to check the box "Prompt for scanning more pages" and, instead, simply try to add a second page, the application crashes.

Hp Scanjet G3110 cannot scan to PDF

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