HP Support Assistant not working -An error occurred

Recently i got problem with hp support Assistant first it show there is new version to download then i did download it after finish download it won't installing i dont why ,then i did try to unistall it but it won't then i did unistall it from ( SWsetup) but i dont know what happen it did unistall but not 100% then i did download last version again from hp then try to install it again but it gave me strang message while installing its Error 1316 update/install then i found it on hp support there is many users they have same problem but in the end i fixed by MIcrosoft fixit and it did unistall the hp Assistant fully then i did try to install it again and it did correctly but after i proccess hp assistant it open but not work fully the problem it gave me it show in the product name:loading -serial number:loading - product number:loading and in the top it say An error occurred and when i want to tune up it not pass downloading pleas i need help with this problem .

Hey guys, Try this out. http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-e-g/Why-does-my-HP-support-assistant-keep-crashing/m-p/2219537#M119037 THX

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HP Support Assistant not work

Hp Support Assistant not work. Do not detect Product Name, Serial Number or Product Number. My notebook is TM2-1070us.

Uninstall HP support assistant from Control Panel. After uninstallation completes, make sure you restart the computer. Do not avoid restarting the computer at any cost.
Once restarted, download and install the updated HP support assistant from below link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-91948-1&lc=en&dlc=en&cc=us&...
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

Support Assistant not working properly

I cannot get my Support Assistant to load. I have a Presario desktop with Windows 7 and when I try open Support Assistant the blue circle keeps spinning and it says An Error Occurred at the top of the window. Also, at the bottom the Product Name, Product Number, and Serial Number just say Loading... Also, in the Get Assistance section, there's no response from the Contact Options. Any ideas, suggestions, etc will be greatly appreciated
This question was solved.
View Solution.

Helo jeb3d1,
When running into issues installing or uninstalling programs the best thing to start with is the Microsoft Fix It utility.
Please run the program then attempt to reinstall again.
Fix problems with programs that can't be installed or uninstalled
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
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HP Support assistant not working after upgrading to Windows 8.1

Product Name: HP ProBook 450 G1 Notebook PC
Serial number: (Personal information removed)
Product number: G1Q53UT
HP SysInfo, HP Support Assistant, HP Trust Circles, HP Client Security - none of the HP products are working since the Windows 8.1 upgrade

Hi @parjinder82 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue of the Beats Audio not working correctly since you did the update for Windows 8.1 on your HP ENVY dv6t-7200 Notebook. Here is a document to check some settings that might be and issue with the software.
Sometimes the updates have not completely finish. I recommend restarting the Notebook as if there are some updates that have not gone through this will finish them.
You could check what is installed by checking here:
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
You might benefit from this document on Windows updates and sound issues.
Hope this helps.
Let me know, Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

HP Support Assistant not working correctly in Windows 8.1

I reinstalled HP Support Assistant for I thought there was a problem with it when I upgraded to Windows 8, but it seems that the problem still happening. The problem is that I can not get the Assistant to work as to going to get help with a live tech online, I have to call and give all the same information over again and go to another site to get them to connect to my PC. Is there a problem with the HP Support Assistant or what? My notebook is a HP Pavilion g7 Notebook, PC
Product Number C3Q84UA. Can anyone help me out on this or what?

Hi,
Please uninstall the existing version and install the newer version:
http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64126.exe
Regards.
BH
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HP Support Assistant not working after update

Hello, I have had problems with HP Support Assistant ever since the latest update. Now, upon opening it, it says that has encountered a serious problem and must close. It does this every time I try to open it. How do I fix this? The computer is a TouchSmart 310-1125y running Windows 7 Home Premium.

Sorry you're having problems with your PC. Since you mention an update I'd recommend starting with a system restore (not recovery) that returns your system to a point in time when it was working properly.
Click HERE for how to perform a system restore if you need assistance. If HPSA works after the restore you can attempt to update it again. Hopefully the update will load and run correctly this time.
If a system restore and re-update do not successfully remedy the issue then you may want to uninstall and reinstall the HPSA. If you need assistance with that let us know here on the forum.
Thanks for being an HP customer!
My response is my own and not HP's.
If this solves your issue please mark "Accept as Solution."
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Apple tv is not working: "an error occurred loading this content. Try again later". Any idea?

My apple tv is not working. I have rented 4 movies and I cannot open any of them. My Apple TV is located in USA. Anywy I am traveling at the moment outside US, but cannot watch my rented movies. I get the following error message: "an error occurred loading this content. Try again later". Any idea? What is the solution for this issue?

I have 4-5 mbps for Downloads. It works fine when opening websites and downloading large files from the Internet. I have set-up my IP to "automatically" as you suggested, even though I believe this was the default setting.
I changed the resolution in Settings > Itunes Store > Video Resolution from 1080p to 720p. Then I rented again "Salmon Fishing in the Yemen", (but now using HD 720p) and I get exactly the same error.
Then I changed it to Standard Definition and now is working. Basically what I have found out is that if I rent movies in HD 1080p or HD 720p it will simply not work.
I believe 4-5 mbps is very fast internet connection, so the errors above should not be appearing.
Feedback for Apple TV developers is to show estimated time for full downloads when using 1080p or 720p so the user can understand what is going on. Very frustrating as I just bought the Apple TV for watching HD movies. I have a 55" HD Sony Bravia tv ready to be used... !!!

HP support assistant not working

Hi,
I have a HP ENVY 15 notebook PC. I purchased it in nov 2013, currently installed windows 8 single language.
I had never used the HP simple pass in past. When I tried using it recently, it crashes as soon as I try to open it. Upon opening the HP support assistance window, I am not able to do anything in that window, I have to close it by calling the task manager. I am not able to install any update, there are several updates available but I am not able to perform any action, not even able to close the window.
Please suggest if there is anyway this problem could be solved.
Thanks in advance
This question was solved.
View Solution.

@DavidDeBord
If it is not behaving on your system, uninstall it. Uninstalling it does no harm to your system and it is not necessary to the functioning of your computer. I find it to be a useless piece of software and have even seen it brick some computers. Should you wish to reinstall it, your decision. When it is working properly, it has merit but it may be problematic on your system especially running Windows 8 for some unknown reason.
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

HP Support Assistant not working in windows10

Hi, after installing Windows 10, HP Support Assistant now longer works, I get this error message: Error parsingC:\Windows\Microsoft.NET\Framework64\v2.0.50727\config\machine.configparser returned error 0xC00CE556. I uninstalled it, then when I reinstalled it I kept getting the same error message and it appares to have failed to install. Any ideas on what the issue is. Kind regardSeadogtas

You need to uninstall HP Support Assistant from your system first and re-install it from this link:
http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html#.U_5HbU10yzk
I am an HP employee

Hp support assistant stop working windows 8

I have windows 8 and I keep getting a message that the support assistant has stopped working

I tried that solution twice and it did not work either time. The result is the same: "HP Support Assistant has stopped working." I see several issues:1) My Windows 8.1 is not an upgrade: There are many posts on this forum about Support Assistant not working. What they have in common is that the problem always happens following an upgrade from W8 to W8.1. My computer is a brand new Spectre from Best Buy and the OS is 8.1. It is not an upgrade. My situation is apparently different. 2) Microsoftfixer didn't fix the problem: I could not tell if the problem is with fixer, as the download file on the HP website might be wrong-- as it is labeled windows 8 but you recommend it for w8.1. http://h18021.www1.hp.com/helpandsupport/hp-support-assistant.htmlport/hp-support-assistant.html

Trying to install iTunes on Windows 8.1. Apple Application Support was not found. Error 2. Uniinstall iTunes and try again, does not work. Is there a fix?

Trying to install iTunes on Windows 8.1. Apple Application Support was not found. Error 2. Uniinstall iTunes and try again, does not work. Is there a fix?

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Photoshop CS5 broke down twice. I deinstalled and than reinstalled. Now CS5 works but I can't install the updates. "An error occurred, try it again later." But it's not said what error occurred.

Photoshop CS5 broke down twice. I deinstalled and than reinstalled. Now CS5 works but I can't install the updates. "An error occurred, try it again later." But it's not said what error occurred.
Thank you for your help.
Walter

Thank you very much for your help. Now, I was able to install the update (Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5, Mac). But I couldn’t mark the answer as correct. I didn’t find the „correct“ button.
Kind regards
Walter
Am 25.12.2014 um 16:06 schrieb station_two:
Photoshop CS5 broke down twice. I deinstalled and than reinstalled. Now CS5 works but I can't install the updates. "An error occurred, try it again later." But it's not said what error occurred.
created by station_two in Photoshop General Discussion - View the full discussion
OK, here's the Windows version of the update:
Adobe - Photoshop : For Windows : Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5
and for Mac:
Adobe - Photoshop : For Macintosh : Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5
Of course, ignore the idiotic recommendation that appears there to try to use Help > Updates. We already know that doesn't work.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7043416#7043416 and clicking ‘Correct’ below the answer
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Exchange 2010 Out of Office Assistant not working?

New server with a new Exchange 2010 install into an existing domain...
When users on both the internal network and external network try to access the Out of Office Assistant they get an error message of: " Your Out of Office settings cannot be displayed, because the server is currently unavailable".
I have done tons of research on WebServicesVirtualDirectory and AutodiscoverVirtualDirectory and set both internal and external URL's that work if you go to them in IE )internally and externally offsite).
Here are the settings of Autodiscover and Webservices:
[PS] C:\Windows\system32>Get-WebServicesVirtualDirectory | Format-List
RunspaceId : 86aaf7fc-ca19-45b2-87d1-45ec432a670d
CertificateAuthentication :
InternalNLBBypassUrl : https://MAILSERVER.domain_name.local/ews/exchange.asmx
GzipLevel : High
Name : EWS (Default Web Site)
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
LiveIdSpNegoAuthentication : False
WSSecurityAuthentication : True
LiveIdBasicAuthentication : False
BasicAuthentication : True
DigestAuthentication : False
WindowsAuthentication : True
MetabasePath : IIS://MAILSERVER.domain_name.local/W3SVC/1/ROOT/EWS
Path : C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\exchweb\EWS
Server : MAILSERVER
InternalUrl : https://MAILSERVER.domain_name.local/EWS/Exchange.asmx
ExternalUrl : https://mail.domain_name.com/owa
AdminDisplayName :
ExchangeVersion : 0.10 (14.0.100.0)
DistinguishedName : CN=EWS (Default Web Site),CN=HTTP,CN=Protocols,CN=MAILSERVER,CN=Servers,CN=Exchange Adm
inistrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=M
icrosoft Exchange,CN=Services,CN=Configuration,DC=domain_name,DC=local
Identity : MAILSERVER\EWS (Default Web Site)
Guid : 4639e4b9-9cf3-4f92-8940-f7c31e07cd47
ObjectCategory : domain_name.local/Configuration/Schema/ms-Exch-Web-Services-Virtual-Directory
ObjectClass : {top, msExchVirtualDirectory, msExchWebServicesVirtualDirectory}
WhenChanged : 4/1/2010 2:47:37 PM
WhenCreated : 3/11/2010 11:02:22 AM
WhenChangedUTC : 4/1/2010 8:47:37 PM
WhenCreatedUTC : 3/11/2010 6:02:22 PM
OrganizationId :
OriginatingServer : DOMAINCONTROLLER.domain_name.local
IsValid : True
[PS] C:\Windows\system32>AutodiscoverVirtualDirectory | Format-List
RunspaceId : 86aaf7fc-ca19-45b2-87d1-45ec432a670d
Name : Autodiscover (Default Web Site)
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
LiveIdSpNegoAuthentication : False
WSSecurityAuthentication : True
LiveIdBasicAuthentication : False
BasicAuthentication : True
DigestAuthentication : False
WindowsAuthentication : True
MetabasePath : IIS://MAILSERVER.domain_name.local/W3SVC/1/ROOT/Autodiscover
Path : C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Autodiscover
Server : MAILSERVER
InternalUrl : https://MAILSERVER.domain_name.local/autodiscover/autodiscover.xml
ExternalUrl : https://mail.domain_name.com/autodiscover/autodiscover.xml
AdminDisplayName :
ExchangeVersion : 0.10 (14.0.100.0)
DistinguishedName : CN=Autodiscover (Default Web Site),CN=HTTP,CN=Protocols,CN=MAILSERVER,CN=Servers,CN=Exc
hange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organiza
tion,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain_name,DC=loca
l
Identity : MAILSERVER\Autodiscover (Default Web Site)
Guid : 7a234ea2-20fc-412b-bbf0-3ea5f965d8da
ObjectCategory : domain_name.local/Configuration/Schema/ms-Exch-Auto-Discover-Virtual-Directory
ObjectClass : {top, msExchVirtualDirectory, msExchAutoDiscoverVirtualDirectory}
WhenChanged : 4/1/2010 3:00:49 PM
WhenCreated : 3/11/2010 11:02:07 AM
WhenChangedUTC : 4/1/2010 9:00:49 PM
WhenCreatedUTC : 3/11/2010 6:02:07 PM
OrganizationId :
OriginatingServer : DOMAINCONTROLLER.domain_name.local
IsValid : True
Test-OutlookWebServices comes up with errors. The Test E-mail AutoConfiguration within Outlook still appears to be looking for Autodiscover at different URLs...
OOF within Outlook Web App functions.
Any suggestions would be helpful!

From your previous post, I understand that OOF doesn't work for both internal and external clients. Error message "Your Out of Office settings cannot be displayed, because the server is currently unavailable" was received from Outlook client side. Please correct me if I have any misunderstanding.
Before we go any further, I would appreciate your help in clarifying the following questions:
1. When did this issue begin to occur, since the installation of Exchange 2010?
2. Can we access and configure OOF from OWA?
As internal & external clients are using different methods/URL to access Autodiscover and EWS, which provided OOF service, I recommend we focus on the internal users first.
To troubleshoot this issue, please install the hotfix mentioned in the following KB on the Exchange Client Access Server first:
Outlook 2007 crashes or you cannot access OOF settings after you install a package that contains the .NET Framework 3.5 with SP1 and the .NET Framework 2.0 with SP2 on an Exchange 2007 Client Access server or on an Exchange 2010 Client Access server
http://support.microsoft.com/kb/958934
After that, check if the issue remains. If there is still problem, please help me collect:
1. Test E-mail AutoConfiguration from Outlook client
1. Launch Outlook 2007 using a correct configured profile.
2. Hold down the CTRL key on your keyboard and click the Outlook icon in the notification area of the Windows taskbar, also known as the notification area.
3. In the menu that appears, click Test E-mail AutoConfiguration.
4. Enter your E-mail Address and Password (if not logged into the domain) in the respective edit boxes.
5. Choose the desired auto configuration methods with Use Autodiscover, clear other selection.
6. Click Test.
7. Please send me the screenshot of the result tab and log tab.
2. Result files after running the following command on the Exchange 2007 server
Get-ExchangeCertificate | FL >C:\cert.txt
Get-WebServicesVirtualDirectory –Server ServerName | FL >C:\EWS.txt
Get-AutodiscoverVirtualDirectory –Server ServerName | FL >C:\Audis.txt
Get-ClientAccessServer | FL >C:\cas.txt
Email them to me at [email protected]
With the title as
"Exchange 2010 Out of Office Assistant not working?"
Regards
Fazal M khan

HT201364 I'm trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wo

im trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wonder if you could help

you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If that does not work, take in for service
Genius reservation http://www.apple.com/retail/geniusbar/

Private Browsing function is suddenly not working. Error message :"The URL is not valid and cannot be loaded." How can I repair?

Private Browsing function is suddenly not working. Error message :"The URL is not valid and cannot be loaded."
How can I fix it?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

HP Support Assistant not working -An error occurred

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