HT1212 I have a new computer and an ipod that's disabled, it won't sync because its disabled. the ipod will only say connect to itunes and I did but nothing changes on the ipod
what can I do to enable my ipod touch?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I was given an iPhone 3G, reset it, and now have picture which I believe indicates I should connect to my computer and iTunes. Have done so, clicked download which was done, but nothing changes on the phone. I know I can only upgrade to ios 4.2 but how do I do this?
Hello challenged37,
From what you describe it sounds like the phone is in recovery mode. Try connecting the phone to the wall charger that it came with, and perform a reset then connect it to iTunes again and try:
Reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Here is some additional info on what to do if the device still doesnt show in iTunes from the article named:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
If you see the Connect to iTunes screen but the device does not appear in iTunes, follow these troubleshooting steps if you're using a Mac, or these steps for Windows computers.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
So I had put a lock on my IPhone and forgot the pin number! I am now locked out! It says to connect to itunes so I did but nothing has happene my phone is still locked! Someone help!
Follow the directions here to force the phone into recovery mode & restore it:
http://support.apple.com/kb/ht1212
This will remove the passcode. -
above
Put the iPod into Recovery Mode and then restore it:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Happened over Christmas holidays, I thought my sister knew my passcode(which she didn't) but then I never had chance to practice it and I forgot it!! HELP PLEASE!!!!!
You need to connct the iPod to its syncing computer and restore via iTunes on th comp;uter. If iTunes asks for the passcode and you can't enter the passcode or if yu do not have the syncing computer, place the iPOd in recovery mode and then restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
For how to restore see:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software -
i have a new computer from my father that already has his iphone content on it. what do i need to do to switch my phone over from my old computer to the new one and have the new computer sync MY contacts and content to the new computer without erasing my contact lists and purchased apps?
okay from reading posts it seems if I transfer my backed up info from my old comp to the new one and erase my dad's phone's back up i could reset my phone and it would transfer all my old data back onto the phone, be linked to the new computer and i could proceed. Where do i find the backed up info from my phone?
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My ipod touch has been disabled and it says connect to itunes, and I dont have any access to the primary computer that i used first , what do I do ?
put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414
You'll probably lose all your data -
I dissabled my ipod touch 4th generation. It says connect to itunes, and i did what it say to do but the "connect to itunes" screen never shows up...it just goes back to the "ipod is dissabled connect to itunes screen. What do i do?????
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I am trying to "authorize" my new computer so that I can download my previous purchases from the cloud. It says to open iTunes and go to the STORE menu and select AUTHORIZE MY COMPUTER, but when I open iTunes there is no STORE menu. Can anyone help?
If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(85933) -
I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please help me!!
I recently created a new apple ID
Bad idea.
Content bought with an Apple ID is forever associated with that Apple ID. Apple will not transfer content from one Apple ID to another and Apple will not merge Apple IDs. Unless you are prepared to forfeit all the previously purchased content and buy it all again with the new Apple ID, you will need to maintain the old ID to update and redownload your content. -
i can not open my i pad-1 and the device gave me message connect to iTunes and when connect the computer give me message type the password firstly i do not know what can i do ?
Is it disabled due to too many incorrect passcode attempts ? If it is then you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it.
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I disabled my ipod and it said to connect to itunes so i did now nothing is happening. What do I do?
I disabled my ipod today. I changed the password and forgot it. Pretty stupid move my way... So i ended up disabling it for hours! After a while it said Ipod disabled, connect to Itunes so I did. Nothing happened and I need help. Any suggestions?
Recovery Mode:
1. Turn off iPod
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPod
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPod in recovery mode"
8. Use iTune to restore iPod
Note: You need to be patient and repeat the above many times to recover your iPod. Data will be lost if you do not have backup. -
not able to get passcode off its doing nothing. it s just say connect to itune and it want do that so i guess i will send it back
You can't remove the Passcode if you can't remember it.
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
Instructions can be found here.
http://support.apple.com/kb/ht1212
You will probably need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
How can I disable my Ipod Touch that says connect to itunes and it won't let you slide to type in the password?
Connect the device to your iTunes library in recovery mode using the instructions in this Apple support document and restore the iPod.
iOS: Unable to update or restore
B-rock -
I restored my iPad and then i clicked "Restore iTunes backup". It is finished but on the iPad screen it says connect to iTunes. I connected it to iTunes but it says the same thing. What should I do?
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port. (Make sure you have the latest version of iTune on your computer)
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.
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