HT1212 my daughter's ipod touch has been disabled because she forgot the password. It also says it cannot connect to itunes because it's been disabled. How do i just erase the ipod totally so we can use it again?
My daughter's ipod touch has been disabled because she forgot her password. It also will not connect to itunes because it's been disabled. How can I just erase or reset the ipod so she can use it? We don't mind if the info. on the ipod is lost.
Hi Guys,
I havent touched my Iphone 4s in ages (about a month). I came back to it the other day. I forgot the password, so naturally it disabled it and is telling me to connect to iTunes. In the meantime, i had got a new computer and didnt back up the itunes files (because im an idiot). So now when i connect it to iTunes it tells me to verify it on the phone, but i cant get in there because it is disabled. PLEASE SOMEONE HELP!!! I HAVE NO IDEA ON HOW TO FIX IT!! I've tried to restore it, I've tried to jailbreak it. NOTHING works!! PLEASE HELP!!!
Similar Messages
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i need to restore my daughter's iPhone because she forgot her password, but it says I can't manually restore backup until I turn off find my iphone on her phone
Forgot or Wrong Passcode
http://support.apple.com/kb/HT1212
Forgot Passcode use recovery mode to restore
http://support.apple.com/kb/HT1808 -
I'm trying to get youmail. It says that it's installed but there is no app for it. When I try to get an app it tells me that it cannot connect to itunes.
Yes, according to my information that was the model number for what you have. If you aren't sure then open Systemp Profiler and look for the model identifier in the display on the right. Following are the identifiers:
5,2
6,1 (this is the Late 2009; it is model number A1342)
This should provide all you need to pick the correct item. -
My ipod touch has a passcode on i forgot it and told me to connect to itunes but i still don't know how?
athipath wrote:
told me to connect to itunes but i still don't know how?
Plug the sync cable into the device and the computer. Not really that difficult.
To remove the passcode, do as the User's Guide says, restore the device. -
i have no idea what to do. my apple ipod touch's screen randomly went dark. now it won't charge, turn on, or connect to itunes. PLEASE HELP!!
See Here...
Frozen or unresponsive iPod touch
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430 -
HT1923 My daughter disabled her ipod because she forgot her password. How do I fix it?
My daughter disabled her ipod because she forgot her password. How do I fix it?
Do as the manual says and restore the ipod.
If you are unable then type "unable to restore" into the search bar at the top if this page by support and read the resulting help article. -
My IPod touch 4g screen is FROZEN turned white , with green , white & yellow lines .
No connect to itunes , OnOff button & home button DOESN`T WORK? -
While installing an update for my IPod touch 4g ( that I`ve had for around over a year )
and turned it off while it was " updating " . I turned it on a while after ,
and it was on the apple symbol and then suddenly went to the white screen with the green ,
white and yellow lines from top to bottom . I`ve waited around 2 and a half hours for it to go back .
I`ve tried to connect it to itunes , but won`t connect nor effect the ipod screen .
I`ve also tried the on and off button held and holding the home button as well .
Nothing is working and I`m begging to worry . it's my baby sister's ipod and she's crying already she doesn't know
what to do....Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
EI everytime I try to buy a pack off of games of war an error appears saying it cannot connect to iTunes stite! Please I need help
Hey there julyduque,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that can help you resolve the issue connecting to the iTunes Store on your iPhone 5s when trying to make in-app purchases.
Can't connect to the iTunes Store - Apple Support
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
If that doesn't resolve the issue, try updating your payment information as suggested in this article:
If you don’t see your in-app purchases - Apple Support
Get more help
If you can't make an in-app purchase, try updating your payment information.
Ciao,
-Jason -
My ipad has the Internet connected nut when I try to update apps a message pops up to say it cannot connect to,iTunes store.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I had this problem: "cannot connect to itunes" while trying to download an app so i went to the settings and i kinda messed it up that now i have not apps or itunes icon on my ipad! can anyone help me?
First, try a reset: hold down the home button along with the power button until you see the Apple, then let go.
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i cannot connect to itunes because my 10 year "forgot" her password. so all the restore suggestions utilizing itunes will not work...HELP!
You may need to put the iPod into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPod and re-sync its content.
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I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.
toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My iPad says 'cannot connect to iTunes store' when installing an app, how can I fix it??
My iPad says it 'cannot connect to iTunes store' but it obviously can because I'm in the store browsing I just can't install or update anything
I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed
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i have an iphone4. every time i turn it on i get an old I.D. and a message saying, "Apple password " then my email address and asks for the password. I have a different account that itunes on my computer recognizes. How do i remove this from my phone?
to remove that account.
go to settings > iTunes & App Stores > click on that apple ID then sign out. -
When updating my apps on the iphone through the App Store I keep getting "Cannot connect to iTunes store". Any suggestions?
100% solved the problem; thanks for the help friendo!
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