HT1212 my ipad just died. When i hook up to my computer on itunes it says cannot connect because it is locked with a passcode. i know my passcode but nothing is coming on, the screen is just blank and it is was fully charged
My ipad will not turn on. It was fully charged before it just died and would not turn back on. When I hook it up to my computer on itunes it says cannot connect because it is locked with a passcode. I know my passcode but the screen is just black, no power, so I cannot enter a pass code.
FORCE IPAD INTO RECOVERY MODE
1. Hold Sleep/Wake button down and slide to turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Similar Messages
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I have tried rebooting it. nothing seems to help. it always ends up with the same screen a picture prompting me to hook up via usb to itunes.Then without fail i get an error message. itunes connpt connect to the ipod touch because it is locked with a passcode. you need to enter the passcode on the ipod touch first. unfortunately the touch will not show any other screen but the connect to itunes.
Connect the iPod touch to your iTunes library in Recovery Mode and restore it to factory setting. See this article for instructions on getting your device into Recovery Mode.
http://support.apple.com/kb/ht1808
B-rock -
iPod is in Recovery Mode and when I Try to connect my itouch it says it cannot connect because it is locked with a password, but I cannot unlock it since it is in recovery mode! Help!! Pleaseee
Try putting it in DFU mode and then restore.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
itunes could not connect to the iPad because it is locked with a passcode. I don't have the computer where I last sync
Actually I'm the nanny of a 6 year old girl. And is her iPad, my boss needs that this iPad work again because the little girl is making everybody crazy. Please helpppppppp
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My iphone 3gs will no longer let me try passcodes and it only says "Iphone is disabled connect to itunes" well, when I connect it to my laptop, itunes says "could not connect to phone because it is locked with a passcode. you must enter your passcode on the iPhone before it can be used with iTunes" Please help!!! I have tried resetting it and all the tricks I know. Nothing works. Thanks
You will have to restore it from Recovery Mode: http://support.apple.com/kb/HT1808
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itunes could not connect to the ipod "ipod touch" because it is locked with a passcode. You must enter your passcode on the ipod before it can be used with itunes. How do you do this when the ipod shows the cord and itunes on the screen?
Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.
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Please help.
you're most likely going to have to restore the device in recovery mode. this will erase content only on the ipod. but gain usage again :/
power off the ipod
disconnect it from the plug
while holding the home button(DO NOT LET GO!!!) connect to the chord and don't let go of the home button until you see an itunes icon.
itunes should say 'detects a device in recovery mode, you must restore' yada yada.
restore and then after your done you should be able to sync to itunes
good luck! -
I bought an ipod for my granddaughter and it says ipod disabled and under that connect to itunes. When i connect to iturnes it says i need a passcode. My granddaughter doesnt remember what pass code she put in. Can anyone help granny please?????????
we can connect iturnes but we cant buy from it because it ask for security question and i dont know it and none one else
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ITunes could not connect to the iPad because it is locked with a passcode.
I just bought a 64GB iPad in France on my journey. In Denmark we haven't got it yet, so there's no support for me yet...
In the french store they let me connect to iTunes on one of their Macs, so I could enter my new iPad. Then I played with it the rest of the day (didn't sync with my MacBook, cause it is being fixed) and also put in a pascode as I do with all my devices.
Next morning when I turned it on, it only showed the "connect to iTunes" symbol again, as if it was new. And when I connect to iTunes, iTunes only says "iTunes could not connect to the iPad because it is locked with a passcode. You must enter your pascode on the iPad before it can be used with iTunes"...
And that is a contradiction! I can't do what the iPad says and i can't do what iTunes says...
Any ideas? Any ways to reset it other than by holding down both buttons at a time, because I have tried that already.
Hopefully someone can help me, I really want to be able to use my new iPadpathfinder172Jun 1, 2014 8:05 AM Re: iTunes could not connect because it is locked with a passcode...?
Re: iTunes could not connect because it is locked with a passcode...?in response to rhmcolvin
I have a much easier possible solution!!
I had this same issue, trying to connect my new iPhone 5s to my Windows computer's iTunes. I was getting two different error messages:
- iTunes could not connect to the iphone because it is locked with a passcode
- iTunes could not connect to the iphone because the device timed out
I found this thread, but did not like the idea of having to restore my iPhone and losing all my settings/data on the phone. After trying several different things, I discovered that I had 5 devices listed under my "Devices" that were authorized, so the real issue was that I had reached my limit. I had several issues with my old iPhone 5s, and had to have it replaced twice. As a result, I had several old iPhones listed under devices that I no longer had. Erasing those solved the problem, and my new phone connected just fine to iTunes. To get rid of the old devices, you can:
Open iTunes
-> click on "store" in the upper left corner
-> from the drop-down menu, select "view account"
-> enter your password
-> under "iTunes in the Cloud", click on the blue "Manage Devices >"
-> remove any old devices
This solved my problem. Hope it helps others as well! -
I was typing an email to friend. I put the ipad down to answer the door and came back a few minutes later and the screen had gone blank and when I tried to get the message that I was typing back I could not find it. The message contained a lot of text and pictures. How can I find it? I have looked in drafts.
Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
Well last night after I had got off the phone it had froze up (never happened before) and then it it went blank. I would call it from my house phone and it would ring and vibrate but nothing showed up on the screen. I don't know where to go from here I just need desperate help. Please and thank you!
Try doing a hard reset, Hold the "Home & Power Buttons" down at same time, until you see the Apple Icon appear. Then let go of the buttons.
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It seems that my iphone 4 8gb verizon burnt out when i plugged it in my car charger and the screen went completely black and my iphone was hot when it happened any help how to fix it?
kriss1692 wrote:
I cant use my phone
So use a different phone...
and i dont remember my serial number on it
-> iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
My ipad will not start. It is 1 year old...I have tried holding the two buttons and nothing..I have it connected to my desktop and it will make a ding noise but nothing comes up on the screen.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I have an ipod touch 8gb that is disabled. on the screen it reads ipod disabled connect to itunes. But when i connect it to itunes, it says that it cant work with the ipod because it is locked with a passcode. what now?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The previous responses did not say how to place in recovery mode or DFU mode -
My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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