HT1212 When i connect to iTunes it says that i have enter my passcode to go in, but i have forgotten my passcode, and the power button is not worrking, is their any other way to do it without the computer or any other internet stuff or stores,
When i connect to iTunes it says that i have enter my passcode to go in, but i have forgotten my passcode, and the power button is not worrking, is their any other way to do it without the computer or any other internet stuff or stores,
No. You need a computer with iTunes and an internet connection.
Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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My ipad is disabled and says I need to connect to itunes. When I connect to itunes it says I need to enter a passcode on my ipad however there is no place to enter as passcode. The screen is locked.
You need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097 -
When i connect to itunes, it says in itunes- Itunes could not connect to the ipad "Name" because the ipad is locked with a passcode, but ovbiously i cant unlock my ipad. HELP!!!
Hi mChelle,
Follow the instructions that best apply to your situation in the link below:
http://support.apple.com/kb/HT1212
Cheers,
GB
Oh - I see that you have that article linked to your post above. Read the entire paragraph in item #1. It tells you what to do if it is asking for a passcode. -
after updating ipod touch to ios 5 the ipod touch has stopped responding to work, can't even turn it off. it remains sync.... when i connect to itunes it says error 0sE8000065. any solution?
Try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
Also see:
iOS: Not responding or does not turn oniOS: Not responding or does not turn on -
My ipad 4 is in recovery mode and says connect to itunes, but when i connect to itunes it says nothing. but in the device driver properties on my computer it says my ipad is in recovery mode. what should i do?
please help!See: http://support.apple.com/kb/HT1808 to restore the phone using Recovery Mode. You will lose all content on the phone. This is the only way to bypass the lock screen if you don't have the last computer the phone was synced to.
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I have the 64bit version of itunes on windows 7. When I connect my iphone5 it says that I don't have the correct software and that I need to install itunes 64bit! And I can go no further! I've uninstalled and reinstalled but it makes no difference. I have no access to other computers so at the moment I don't have a backup for my iphone should anything go wrong.
Please Help!Hello ekbowers,
It sounds like you have installed the 64 bit version of iTunes, but you continue to the get an error message that suggests to download the 64 bit version any time you connect your iPhone 5. I understand that you have already uninstalled and reinstalled iTunes, but sometimes you may need to uninstall additional components related to iTunes to completely remove it from your system.
I recommend following the steps in this article to completely uninstall iTunes:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Once you have completely uninstalled iTunes, you can download the 65 bit version of iTunes for Windows here:
iTunes 11.0.4 for Windows 64
http://support.apple.com/kb/DL1615
Thank you for using Apple Support Communities.
Best,
Sheila M. -
IPhone 5 screen is black, when I connect to ITunes it says "to allow access please respond to your Iphone". Impossible with a black screen, does anyone know what the prompt is?
Hey 11doski,
Thanks for the question. After reviewing your post, it sounds like the display has a dark screen. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iPhone: Hardware troubleshooting
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
when trying to sync apps I get this err: it requires a newer version of iPod software. Yet when I connect to itunes, it says I already have updated version. Any help is appreciated, thanks!
Hard to help with such a little it of information.
Which ipod touch do you have?
What version of itunes do you have?
Windows? Mac?
What ios version is on your ipod? -
I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
Please can anybody help.
Cheers,
Dan_nz.There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?
http://support.apple.com/kb/HT1212
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I have an ipod touch and am trying to update ios to 5.1 from 4.2.1. When I connect to itunes, it says it is up to date but it is not. How do I update?
Please verify the model number from the back. If it is A1288, it is a 2nd generation unit and can not be upgraded beyond 4.2.1
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my iphone 4 is giving me the icon to connect to itunes. when i connect to itunes it says i must restore my phone. if i restore the phone, it will delete everything. how do i get my information back on the phone after i restore it??????
You can't
Apple has never approved a method to downgrade iOS
Allan -
i have an iphone 4 with software 4.2.1 but would like to upgrade to IOS6. when i connect to itunes it says i have the latest software, can you tell me how to get IOS6 ?
Don't bother mate. I did it yesterday and it's crap! In the process of going back to 5.1.1. That's how bad it is!
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My iPhone became wet at the beach. I put it in rice for 4 days. When I connect to itunes, it says the phone must be restored. It starts and then gives either the error 2001, or 2006. What exactly does this mean, and is it worth getting repaired?
Thank you...http://support.apple.com/kb/TS1275
Water damage isn't covered by warranty, but you could always purchase a refurbished device from Apple. -
My Ipod says disabled connect to ITunes when I connect to ITunes it says I have to enter passcode
My Ipod Touch says disabled conntect to ITunes when I connect to ITunes it says enter my passcode. However I can't because the device is disabled. Please Help!
Place the iPod in recovery mode and then restore theiPod via iTunes on the computr. For recovery mode:
iPhone and iPod touch: Unable to update or restore
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