HT1218 I pad and mac pro including apple store, accept my apple password but the HD TV apple movies does not. I worked fine until two weeks ago.
My apple password works with IPad,mac pro and apple store. Apple movies do not accept the same password. It all worked fine until three weeks ago.I have changed nothing
Username and password are not apparently an Apple Care issue they refer you to iTunes support (email) to resolve this issue with iTunes and Netflix account
Similar Messages
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Why did my ipad disconnet from server. I tried adding the account again but it says already added. Everything works fine except mail.
Hi ramonaak,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with Mail on your iPad.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Try these basic troubleshooting steps first
Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.
Try to use an alternate Internet connection if available:
Try a different Wi-Fi connection
If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Cheers,
- Judy -
My backups using Time Machine to my Time Capsule worked fine until a week ago. Since then it gets stuck on "Preparing ...". I have left it preparing overnight and it doesn't get past this stage. What else can I do?
Mavericks does really nasty stuff..
Try manually mounting the sparsebundle and extract the files you want.
Yet another Pondini reference. http://pondini.org/TM/15.html
We have avoided Mavericks you see knowing that it would cause these kinds of issues..
You never ever load a new OS without doing a disk image beforehand.. TM is not reliable enough or trustworthy to be depended on.
If none of the above work..
I would get a USB drive on the computer and install Mountain Lion or whatever OS you had before you unfortunately upgraded to Mavericks.. Then use TM from that decent installation but mount the sparsebundle and choose the backup from a date well before mavericks was installed.
Once you have extracted the files.. or even done a full restore you might be able to extract the files you want. -
especially annoying on forums, since if you are active there, you need the retype user ID and password everytime.
Maybe check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
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Im trying to find my iPhone via iCloud but i does not show a map with its last know location. It only shows the menu options. My iPad and Mac show up but the map of my iPhone does not. Can anyone help?
If your phone is turned off or not connected to the Internet, you will be unable to locate it. Last known location is only stored for 24 hours.
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Frustrating that either my mac can communicate with iCloud alone or my iphone , But the information on my calendar is not merging! My password on my yahoo account is according to icloud wrong , but it isn't ! Only pages and other apps could be passed to the i phone . The local store says I should pay for them solving the problem . I doubt they will listen to all the aspects before I search again and again (and pay again and again??) Allready been there many times, downloaded many things!!
She was as frustrated as I and was going to kick the problem "upstairs." She felt that by now iCloud had been out long enough for them to have resolved the issues without having to resort to fixes from the outside (so in essence, I would have to say that she agrees with you that they should be able to provide a resolution for their own software).
I have more than just that issue on my MBP (iPhoto keeps asking me to "upgrade" everytime I open it, old Safari windows open when I restart or turn the machine on from a shutdown....I think it's possessed. I'm able to do everything that I want to do, but it's very annoying....) and so I'll be working with her again when she returns to work on Monday. I do have to say that she doesn't rush and has spent at a minimum 2 hours each night for the last 2 nights with me over the phone (talk about califlower ear!)
She had me do a reinstall of Lion last night and as far as I can tell, it fixed nothing.... -
Downloaded Acrobat Assistant but the window with language option does not appear and Acrobat Pro II free trial does not download. I have signed in successfully. Why?
Hi irenedix,
After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_
Alternatively you can try downloading it from the direct download links available at: http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards,
Rave -
My macbook pro has been shutting off on its own. The power cord "shuts off" (does not work) simultaneously. Does anyone know what is wrong? or what could be the problem?
When my mac finally turns on the date/time is reset a windows pops up saying, "Your computer's clock is set to a date before January 1, 2008. This may cause some applications to behave erractically."Resetting your Mac's PRAM and NVRAM
If you have Apple Care you should give them a call. -
I have a MacBook, made in 2010. I can't get the eject function to work. I have a DVD in now and want to eject it and put another one in. Command-E, dragging it to the trash or Find-Eject does not work. Ideas?
Hi there. Hear are some other options . Hold down for click on the track pad while restarting and keep it down all the way thru boot. Or use right click on a mouse. If it's stuck, sometimes sticking a business card in top edge of slot while trying the eject option can work.
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I suddenly cannot open my iTunes. Was working fine a few weeks ago but now a message comes up asking me to use the English version. (I am using Windows 8)
Hey MichelleOland,
Thanks for the question. I understand that you are experiencing issues opening iTunes for Windows. Let’s try completely removing iTunes and all related components and then re-installing from Apple’s website:
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
http://support.apple.com/en-us/HT1923
Additional information:
If you can't install or update iTunes for Windows - Apple Support
http://support.apple.com/en-us/HT201668
Thanks,
Matt M. -
Good afternoon Apple Store. I'd really like to ask why my purchase
does not have that engraving wich I made out in order??
Regards
Anton Fedchenko
<Order Number Edited by Host>Try
http://store.apple.com/us/help/contact?mco=MTM3NDgzMDc
If you are not in the USA, click the 'Change country' link at the very bottom and select your country. this will take you to the Store page for that country - at the very bottom right you will find a phone number. -
Magic mouse is not discovered by bluethooth software, but it worked OK until 2 weeks ago (10.6.8 and iMac 24). Now the double clik does not open messages, I must go to the file menu to do it. A nuisance. Closing a file takes exactly 2 or 3 seconds! Any idea? Mouse and batteries are OK and checked by retailer. Please help.
Also using iMac 10.6.8
My magic mouse works ok but I am getting the same message from Mouse prefs that no mouse is “discovered” and the progress gear spins forever. For the time being, at least, my mouse functions as expected.
I have trashed mouse prefs and rebooted, but that did not solve the problem. -
My eBay pages don’t work properly. There are parts missing. The symbols on the My eBay page have gone. The £ paid sign, checkout, feedback, and probably more.
I can’t list an item, as the submit button has disappeared.
It all works fine on IE. I’ve uninstalled and reinstalled Firefox, but still the same.
How can I regain my missing bits please.
ThanksCan you attach a [http://en.wikipedia.org/wiki/Screenshot screenshot]?
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).
See http://kb.mozillazine.org/Websites_look_wrong
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] -
I bought a new computer and I cannot transfer my library to this new one. The message says that I'm not allowed to sync with two computers??? How can I delete the previous one from my account???
You cannot transfer from the iPhone to the computer.
You must move the contents of your old computer to the new one directly.
Use an external hard drive perhaps or restore your old computer backup to your new computer.
The iPhone is not the source of your data, that is the computer, the iPhone is only a slave device to iTunes. -
Two weeks ago both my wifes iPhone 4 and my iPhone 4 facetime stopped working. Others people with iPads have tried to connect with us using facetime and it all stopped. It trys to connect but then immediately disconnects. No changes to our internal wi-fi. I have checked the facetime settings and even reset my iPhone with no luck. My wife and I can not facetime when we are in the same room. All this worked for years before these last two weeks.
rbcobra,
iPhone 4 facetime not working: Apple Support Communities discusses this problem and possible solutions.
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