HT1267 My 3GS Has been approved for unlock but connecting to itunes gives me a "no sims card" message.  I have an old AT&T and a valid Tmobile sims card.  What can I do?

I have a 3 GS iphone and longer have service with AT&T, who approved me for unlock.  I followed instructions to connect to itunes and restore.  Now my iphone displays "could not activate". "no sims card" with both my old AT&T sims and my valid (my phone was unlocked) Tmobile sims card.  I have the IMEI number but not the serial number so can not get assistance from Apple support.  Can someone help me figure out how to get apple to unlock this phone???  Thanks  don

You cannot set it up without a SIM. You need to get one. Doesn't have to be active - you can get a used one on eBay for a buck or two.

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