HT1338 My MacBook air has loads of battery,about 90 percent earlier,but now I just have a blank screen

My mac book air has loads of battery but I have a blank screen?

Plug in the power adapter. Now can you get a display?
If not, press the power button to turn off the Mac Then startup again.
 Cheers, Tom

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    I have tried that also, but its still doing the same thing

  • HT1338 My macbook air has just froze and cant shut down

    I was on my macbook air when all of a sudden it just froze. I can move the mouse perfectly but I can't exit out the app or can't shut down, restart or log off please help me! Thanks Jasmine

    Hello atanu69,
    I'm sorry to hear you are having trouble getting your MacBook Air to turn on.  The resource below will offer some troubleshooting steps to try to resolve this issue.
    If your Mac won't turn on - Apple Support
    https://support.apple.com/en-is/HT204267
    I hope this information helps ....
    - Judy

  • My iMovie 10.0.1 has quit working. When you open it up, it just shows a blank screen, all my events and projects are now gone!

    Hi everyone,
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    Another easy way to fix this.
    What I've noticed is that upon upgrading your projects and events to work with iMovie 10, initially it will work... Until you quit iMovie and reopen it again. Any events with hashtags will show up without the star next to the iMovie event. SO, if you happen to read this, after upgrading to iMovie 10 from its predecessor, immediately change the event name to NOT include a hashtag/pound symbol.
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    Hold down option and click on iMovie. This will prompt you Locate, Create a New Library, Cancel this window, or Choose a different library. What you want to do is create a new library, call it whatever you want to, this will only be temporary. After the program opens, it should be a blank Library. Then go to File > Open Library > iMovie Library (your original library) and proceed to change the name of your events. Quit the program. Go into your Movies folder in Finder, delete the library you temporarily created, and your back in business.

  • HT1338 my macbook air has not done a software update for over a year..

    Please can some help and tell me how to perform software updates and switch on the auto update as i cannot believe there has been no software update for over a year!! .i have tried doing it manually via the software update section of the apple menu but it keeps telling me there is no update
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    If you're running Mac OS X 10.5.8, you need to buy a Mac OS X 10.6 DVD from the online Apple Store to upgrade further.
    If you're running Mac OS X 10.6.8, you need to buy Mac OS X 10.8 from the Mac App Store, or if 10.8's incompatible with your Mac, phone the online Apple Store and order a download code for 10.7.
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  • I'm running ableton live music software. It has performed beautifully for about a year, but now it is stopping and skipping frequently. The hardware checks out ok, I've been shutting down often, there's nothing open on the desktop....

    Why will my macbook pro skip when I'm playing music? Plenty of memory, the hardware checks out ok. Do I need maintanence or to reload osx?

    Hi Frederick,
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  • My macbook air has a flashing folder when start up, I just got it back from apple with a new hardrive.

    I just got my macbook air back from apple because my hard drive failed,
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    Stephen ~ Welcome to the Support Communities. This Apple doc may help:
    Mac OS X: Gray screen appears during startup
    ...Found by searching here:
    http://support.apple.com/kb/index?page=search

  • Macbook air has suddenly become slow takes time to load any page

    My macbook air has suddenly become slow in loading pages whether they are on the net or if I am opening a page on the hard drive, need advise on what to do.

    what OS are you using?is that happening upon fresh restart?

  • TS1367 My MacBook air has a blinking file folder icon on a blank screen with a ? In the center of the icon. I've tried turning on and off three times but it hasn't helped.  Any suggestions?

    My MacBook Air has a blinking file folder icon on a blank screen with a ? In the middle of the icon. I've tried turning my computer off and on three times with no luck.  Any recommendations on how to fix the problem? 

    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
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    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • How come my macbook air has so little space. I deleted everything that I don't need and everything that has the most space I'm told NOT to delete. Everything I find is in either KB or very low MB.

    How come my macbook air has so little space. I deleted everything that I don't need and everything that has the most space I'm told NOT to delete. Everything I find is in either KB or very low MB.

    Check what is in your SSD/ storage on your macbook  Apple Icon >   about this mac > more info >  STORAGE tab on top
    recommend handy useful APPS such as :
    Disk Expert
    https://itunes.apple.com/us/app/disk-expert/id488920185?mt=12
    Disk Map
    https://itunes.apple.com/us/app/disk-map/id715464874?mt=12
    dont need them, but theyre very useful.
    also the best is DAISY DISK
    https://itunes.apple.com/app/daisydisk/id411643860?mt=12&ign-mpt=uo%3D4
    See here for answer about the OTHER which is taking up space:
    http://pondini.org/TM/30.html
    and here:
    http://pondini.org/OSX/DiskSpace.html
    See Kappys excellent note on the rest of “other” files taking up your space:
    What is "Other" and What Can I Do About It?
    see here:
    Your Solid State Drive and having enough space inside your Macbook Air & Pro
    Solid State Drive usage premise, or the “more space / upgrade SSD” question
    There have been questions posed and positions taken by many people who are trying to use their Macbook Air or Pro’s solid state drive (SSD) as a mass media storage device, for either pictures, videos, massive music collections or all three combined; but this should not be the working premise of a ‘limited’ SSD and its use.
    In which, it’s the case of those users with either 128GB, 256GB, or even 512GB of internal SSD space, that have or are running “out of space”, that questions are raised. The immediate premise of some users can sometimes be “(how to / if) upgrading my SSD” when in fact in nearly all instances another approach is the logical and sensible one that needs to be looked into and exercised.
    Any Macbook containing a SSD should be idealized as a ‘working platform’ notebook containing all your applications, documents, and weekly or bi-weekly necessary files. All collections of media files such as pictures, music, and videos, unless directly needed should be kept off the notebook and on an external hard drive or likewise. While the ‘working platform’ premise is also the case with larger internal conventional hard drives of 1TB+, its implementation isn't as critical except in terms of data protection.
    Realistically, you should at most coordinate roughly 20 to 25% of your total SSD space to all audio-video personal use media (picture / music / video collections), leaving the remaining amount on an external HD.
    Nobody should consider any notebook a data storage device at any time under any circumstance, rather a data creation, sending, and manipulation device; and in the case of a SSD, this is more important for purposes of having sufficient working space on the SSD and reducing SSD ‘bloat’ in which cases someone is wrongly attempting to use the SSD space as a large media storage nexus.
    The rare exception to the collective usage and premise of SSD use in which a much larger SSD is truly needed are for those in video and photography professions that require both the extremely fast speeds of the SSD and the onboard storage for large and or many video and photography files. However this also falls under the premise of a ‘working platform’ for such peoples rather than the intent of many who are using the SSD as passive and static data storage for media files very infrequently needed or accessed.
    All on-notebook data collections should be logically approached as to necessity, and evaluated as to whether it is active or passive data that likely doesn’t need to be on the notebook, allocations of space-percentages to as-needed work and use, apportioning space for your entertainment media, and questioning whether it should it be on the notebook for more than short-term consumption.
    Considerations should be made in the mind of any user in differentiating the necessary system data (System hub) comprising the Mac OSX, applications, necessary documents that both must and should be on your internal SSD, and that of the users personal data (Data hub) comprising created files, pictures, music, videos, PDF files, data created or being created and otherwise, that likely unless being used soon or often should be parked on an external hard drive for consumption, or temporarily loading onto the internal SSD.
    You both can and should purchase whichever SSD size you need or see fit, but even in the case of the largest of SSD, unless use-considerations are made, and SSD spaces are allocated as should be the case indicated above, one can easily and immediately run into this quandary of “needing more internal SSD space”, in which instance a different approach in usage must then be implemented.
    However it is almost always the case, that such large media files are wanted to be stored internally rather than actually needed, in which case the external HD is both prudent as well as necessary. Additionally costs per MB are infinitely less on an external HD than an internal SSD in any consideration of data expansion needs.
    A Professional Example
    In the case of a Macbook Air or Macbook Pro Retina with ‘limited’ storage on the SSD, this distinction becomes more important in that in an ever rapidly increasing file-size world, you keep vital large media files, pics, video, PDF collections, music off your SSD and archived on external storage, for sake of the necessary room for your system to have free space to operate, store future applications and general workspace. 
    You should also never be put in the position of considering “deleting things” on your Macbook SSD in order to ‘make space’. This is especially what your external HD is for.
    Professionals who create and import very large amounts of data have almost no change in the available space on their notebooks internal SSD because they are constantly archiving data to arrays of external or networked HD.
    Or in the case of the consumer this means you keep folders for large imported or created data and you ritually offload and archive this data for safekeeping, not only to safeguard the data in case your Macbook has a SSD crash, or gets stolen, but importantly in keeping the ‘breathing room’ open for your notebook to operate, expand, create files, add applications, for your APPS to create temp files, and for general operation.
    Slim USB3 1TB external hard drive
    External Hard Drives
    External hard drives are both extremely cheap and regardless of the size of your internal SSD (or even internal hard drive if the case), you need an external hard drive with your SSD equipped Macbook for several reasons:
    1. Data backup and protection.
    2. Redundancy for important data.
    3. Necessitated ideal space for large media files for collections of pictures, videos, and music etc.
    While ever changing in price, typical portable 2.5” external hard drives in USB3 run roughly $65 for 1TB or $120 for 2TB small portable USB3 hard drives. Such drives range in thickness between 5mm and 15mm, with recent improvements in storage of 500GB drives in 5mm profiles.
    There is almost no premise in which a small 12mm thick 1 Terabyte USB hard drive cannot be taken along with any Macbook as an external large storage extension inside any Macbook carry case or pouch. Typically such external HD profiles are not much bigger than a deck of cards.
    External hard drives are a foregone necessity for purchase with any Macbook for at the very least Time Machine backups, data redundancies, and ideally for large media storage.

  • My macbook air has gotten slow this past week i have changed browsers and the beach ball keeps coming up all the time and on a game i play it says the network is slow can anyone help me?

    my macbook air has gotten slow this past week i have changed browsers and the beach ball keeps coming up all the time and on a game i play it says the network is slow can anyone help me

    Go step by step and test.
    Restart the router. Restart the computer.
    OS X 10.7 Lion / 10.8. Mountain Lion
    http://support.apple.com/kb/PH3915
    Start up in Safe Mode.
    http://support.apple.com/kb/PH4373
    Repair Disk
    Steps 1 through 7
    http://support.apple.com/kb/PH5836?viewlocale=en_US
    Reset SMC.
    http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    Increase Disk Space
    http://support.apple.com/kb/PH10677?viewlocale=en_US
    Best.

  • My Macbook Air has no sound and the volume is locked?

    My Macbook Air has no sound and the volume is locked?

    Hopefully one of these steps should solve the problem.
    1. System Preference > Sound > Output > Internal Speakers
        Highlight  Internal Speakers / Headphones
        Make sure that Mute is not enabled.
    2. Remove the headphone.
        If you see red light in the headphone port, plug the headphone
        in and out of the port 5 or 6 times to flip the microswitch inside.
        Sound output may be stuck in the digital mode.
    3. Reset PRAM.  http://support.apple.com/kb/PH4405
    4. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    5. Applications > Utilities > Audio MIDI Setup
        Audio Devices window
        Side Bar
        Click the Built-in Output.
        Under Mute any of the boxes checked? If so, uncheck it.

  • The keyboard on my macbook air has stopped working. It was fine at lunch time now the up and down arrows move the page and the left and right take me into dashboard and out. The keys beep if pressed the only way to type is to use bluetooth keyboard.

    The keyboard on my macbook air has stopped working. It was fine at lunch time now the up and down arrows move the page and the left and right take me into dashboard and out. The keys beep if pressed the only way to type is to use bluetooth keyboard.please help

    "If none of the keys work, your computer may be showing a low battery alert that you can’t see.
    Connect your computer to an electric outlet or an external keyboard to see the alert".
    http://support.apple.com/kb/PH10680
    http://support.apple.com/kb/ts1381
    Reset PRAM.  http://support.apple.com/kb/PH4405
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    Best.

  • We have loaded office for mac version 2008 on a macbook air, and it prompts to make an account, but then you click to register it recognises it as 2011 version and tells you there is no need to register. we cannot get past this point? anyone else?

    we have loaded office for mac version 2008 on a macbook air, and it prompts to make an account, but then you click to register it recognises it as 2011 version and tells you there is no need to register. we cannot get past this point? anyone else?

    Yes. The whole process of registering is messed up.
    No guarantee this will work, try unistalling and reinstalling. Uninstall has to be done the Microsoft way. Go to Applications / MO 2008 / Additonal Tools / Remove Office / Remove Office.
    Then reinstall the usual way. This might work.

  • MacBook Air, 2 months old, battery can't keep power

    Macbook air , 2 months old, battery cannot keep power. Using it for less than30 second, all system black out. it can be used only when plug in wire.
    also battery charged very slow, 8 hours for 30%. The next day i charge another 8 hours, got another 40% so total battery is about 90% but when take of the wire, computer black out like no battery left again.

    There are many third party batteries that are at best suspect.  I have seen on Amazon what appear to be legitimate OEM Apple batteries which I suspect are graymarket products.  You may try that at your own risk.  If you purchase from Apple. you will know what you will be getting and with a warranty.
    Ciao.
    OWC has what appears to be a battery that will fit your MBP.  They are a reputable vendor for Mac compatible products,
    http://eshop.macsales.com/item/NewerTech/BAP15MBU54RS/
    Message was edited by: OGELTHORPE

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