HT1349 i have been asked to restore factory setting on my iphone 4S and reset my i tunes password and now my purchased apps are no longer available to me
for reasons unknown my usual synch process wouldnt work and not only had i to restore factory settings but then i tunes required me to reset my password but i retained my apple id. most items were restored when the phone was synchronised but my purchased apps were not.
have tried calling apple support but very difficult to get through
This indicates corrupt files.
Restore as new.
Similar Messages
-
I have a 4yo MacBook Pro that has a super-old version of Microsoft Word ('04?). When I try to open a Word document, a note pops up saying that PowerPC apps are no longer supported. How do I change my default document opener to Pages?
Okbart wrote:
Can I safely send the Word Office icons and anything else related to it that shows up in spotlight to the trash?
You mean for Office apps? That, I don't know for sure as I don't use MS Office on my Mac. I would check to see if there is some sort of MS Office uninstaller that needs to be run before dragging the icons to Trash. Either from one of the Office apps Help or About or search the Internet for a solution.
EDIT: A quick Google search found this link which may help you. -
i need help updating my phone to the ios 6 i have contacted verizon and they have called apple however it would not update at my house my boyfriend have the iphone 4 and his updated fine. they told me to use itunes on a computer to do it and it still will not work it keeps saying trouble shooting or unable to download i do not understand why. is there any other option.
are you using the newest version of itunes? 10.7?
is there enough storage on your phone (settings>general>usage), there needs to be more than 2GB avail -
I have upgraded to OS7.1, all my recently purchased apps are no longer there. Why is this ?
I recently bought a bunch of music apps. I jet updated to OS 7.12. They are available to re download from the app store, but not on the main iPad desktop as before.
Is there a way to stop this happening again?
ThanksFor some reason, it would appear that the device did a restore as part of the upgrade, and the backup it restored from was not up to date. How much free space did you have when you upgraded?
If upgrading Over The Air, make sure you have backed up the device explicitly onto the iCloud before commencing.
Or better, do all future upgrades using iTunes on a computer, and setting the backup to be stored locally. iTunes will always do a backup before munging with an iGadget's guts, and storing it locally speeds up the process immensely, both then doing the back up as well as when restoring (if needed). -
How do I get iPad working without itunes and a computer when it wants to be hooked to iTunes after a reset?
rotes9 wrote:
How do I get iPad working without itunes and a computer when it wants to be hooked to iTunes after a reset?
Use a friends computer. IF the ipad is telling you to connect to iTunes that is what you need to do, there is no bypassing this. -
What happens If I restore factory setting my IPhone 4? Will I loose service provider too?
Hi, I'm trying to restore factory setting on my IPhone 4 and I have some concerns.
First, will it downgrade operating system to IOS 5 from 6?
And another question is what about cell phone service provider? Will I loose them too?
Let me know. Thanks in advanceNo, it will not revert to iOS 5. You will stay on iOS 6.
Restore Factory Settings will not cause you to lose your cellular provider. But it may require you to re-activate with your current provider. -
Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off. Please help.
Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.
-
I am locked out of the email account that i have been asked to go to to varify my icloud account what can I do
Contact the email service provider.
-
HI THERE,
CAN SOMEONE PLEASE HELP ME? I HAVE BEEN TRYING TO RESTORE MY IPHONE4 FROM IOS 4.3.3 TO 5.1.1 FOR THE LAST 6 HOURS AND EVERYTHING GOES THROUGH OK UNTIL IT GETS TO THE RESTORING IPHONE SOFTWARE, IT LOADS 1/2 THEN FREEZES. IVE LEFT IT LIKE THAT FOR AT 30MINS AND NOTHING HAPPENS. IVE TAKEN THE CORD OUT AND HAD TO TURN PHONE OFF AND RESTART, THEN LOAD IT BACK UP TO ITUNES ALL OVER AGAIN. MANY TIMES!!!!! IVE CHANGED CORD AND USB STILL NOTHING? IVE GOTTEN TO THE POINT WHERE I MAY HAVE RUINED IT ALTOGETHER AND NEED TO BUY A NEW PHONE? PLEASE I HOPE SOMEONE OUT THERE CAN HELP?:
MANY THANKSYou may not get a response as you are shouting at everyone.
All caps indicates shouting, is considered rude, and is difficult to read.
Many will not read such posts.
Try turning off you caps lock and asking again. -
I have an iPhone4 and after being connected to my PC iTunes failed to update the IOS software. The phone display now shows the iTunes symbol and asking me to connect the lead. If I do so, iTunes detects phone in recovery mode and asks me to restore before I can use iTunes. If I select it, will it delete all my photos, videos, contacts and messages? Please note: I'm not an apple expert so would need help on this....
regards Haley StoneYes, due to Incomplete Software Update on your iPhone your Device is now in Recovery Mode and you cannot take a Backup now. But if you have taken a backup earlier then you can Restore that backup on your iPhone after you Reset your iPhone to Factory Settings.
-
I'm trying to set up my apple tv and have been asked for my apple id then my password. Then I am asked for the password for my password. What is this?
It's when I am in home share set up. I give my apple ID and password as asked, then I am prompted to provide a password for my password.
Sorry it's taken me so long to get back to you. had to go out for a few hours. -
I have been trying to restore my ipod touch for several weeks. The ipod is on the usb-itunes screen but the computer will not recognize it. I have tried three different laptops and am now very frustrated. I have also tried several different usb connectors.
Try putting the iPod in DFU Mode vs. Recovery Mode.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
A thin coloured line appeared on my i-Mac screen and I have been asked to pay £139 to have it repaired. This was reduced by the manager of the Sheffield store from c£300!!
The computer is 1 year and 19 days old but the warranty period is 1 year. I was uanable to bring the machine in earlier but the problem was there 2 weeks ago within the warranty period. Still no joy from the store as I had not reported it before the 12 months!!
What with Time Capsule back-up issues I an beginning to lose faith in Apple.
Surely a reasonable person could expect the machine to be repaired FOC as a goodwill gesture?opticalted wrote:
Surely a reasonable person could expect the machine to be repaired FOC as a goodwill gesture?
Not after the warranty has expired. Apple has no obligation to do so. -
I am using a Mac and just bought Photoshop Elements 13. I have been given a 28 page Pdf and have been asked to optimize the item to reduce the file size. Can this be done in Photoshop Elements? if so how?
No the pages will open as separate documents in Expert Mode. You really need Acrobat or possibly you could copy and paste the contents into MS word. Then re-save as PDF.
-
I have been asked to review a new app for Ipad/iphone . The developers site is asking me to download a plug- in to view, is this safe
What does http://developer.apple.com/ have to do with reviewing an app? Why aren't you downloading from the App Store?
I've never had any login there result in a request for any app....
The Dev Center is as safe as your logon...
Maybe you are looking for
-
Duties Reversal in case of subcontracting
Hi Friends What is the procedure to reverse excise duties in case of subcontracting material not returned within 180 days. Regards Vivek
-
Create a redirect in SimpleResult
Hi, We want to created a service that redirects the user to an external site. In this case, only the WML11 transformer will be used. We've tested the SimpleTimer tag and got it to work. The SimpleResult looks like this: <SimpleResult> <SimpleTimer ti
-
Cannot obtain a Data Connection in 11g for Visual Studio 2008
I click on "Server Explorer" and select "Add Connection", after entering "Data Source Name:" ORCL, i select "Use specific user and password:\", I enter HR with password as 12, "Role" remains "Default" after clicking "Test Connection" I get this error
-
Hi all When i'm trying to select layout in abobe form, its shows following error occured "Error occurred in communication with layout editor" Anyone help me how to solve this issue?
-
I've just got the Nokia 5800 and think it's a great phone but there are a few annoyances that I have with it. 1. No predictive text on QWERTY keyboard 2. The notification light (white button) is inadequate 3. If screen is off, it doesn't light up