HT1390 I rented the movie Chronicle and it show it playing on my comp, but no audio or video, just the timer counting down, what should I do?

I rented the movie Chronicle and it show it playing on my comp, but no audio or video, just the timer counting down, what should I do?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

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I just rented a movie yesterday and went to transfer it from my pc to my ipad. it says the movie has already been transfered to another device. how do i know what device it was transferred to?

I just rented a movie yesterday and went to transfer it from my pc to my ipad. it says the movie has already been transfered to another device. how do i know what device it was transferred to?

Hello, I am having the same problem

I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

Sign out from Creative Cloud and sign in again using email ID using which you had purcahsed subscription:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps which is asking for serial number and check.
Still asks for serial number check the hosts file for Adobe entries , if present remove it and try to activate.
1) Right click on the Finder icon on dock and select "Go-To Folder" option.
2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
/etc
3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
5)Copy and paste the Hosts file back to "Etc" folder.
When asked Authenticate with your Mac password.
Make sure to select "Replace" option when prompted.
Then launch CC apps which is asking for serial number and check.

IPhoto won't recognize my iPhone 3Gs. just says there's an apple iPhone, instead of the device name, and says there are no files to download, but there are 62 items on my phone... what's going on?

iPhoto won't recognize my iPhone 3Gs. just says there's an "apple iPhone" instead of the device name, and says there are no files to download, but there are 62 items on my phone... what's going on? as far as I can tell I have everything up to date and it's always worked in the past.

Have you already confirmed your Mac as a trusted device? Try this:
Lauch iTunes.
Connect the Phone/iPad
When it asks you to trust it, say yes.
Now try again to import.

Hello, i purchased the movie Changeling and its shows in Itunes library but will not transfer to my Ipod. It has the Icloud icon showing in the top right hand corner and if i click on play it starts to download from Icloud again and it does this each time

hello i purchased a movie recently and it shows in my Itunes library but will not transfer to my ipod. It has the Icloud icon in the top right hand corner of the cover and if i click on play it starts to download from Icloud again and it does this each time i wish to play it, the same now happens to all my purcased movies which of course uses additional ISP download allowance. Before the recent update and lay out of Itunes this didn't happen i just purchased a movie and downloaded it then synced it to my ipod and enjoyed it. But now this latest movie purchase will not download to my ipod. I have sent the problem to Itumes and if there is answer i havent received it. Appreciate any advice
regards john

Hello hotsone,
You may need to download a lower resolution version of the movie in order for it to sync to your iPod.
iTunes: Sync purchased HD videos to iPod or iOS device
http://support.apple.com/kb/TS4223
Cheers,
Allen

HT1390 the movie froze and will not continue playing

I rented a movie from itunes, i am in the middle of watching it and it freezes and will not continue to play. I have tried everything! any thoughts?

Try a hard reset. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
B-rock

I have rented a movie yesturday and it will not play. There is 3 hours left to watch it and Im feeling like i just wasted five dollars on something i wont be able to see.

i rented the movie Wraith of the Titans and it will not play. I very dissapointed that i wasted my money on something I cant watch. There is 3 hours left to watch and it still wont play. This is the last time i rent a movie, or buy one for that matter, from itunes.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT1414 my iphone 4 doesnt turn on, i tried everything and when im restoring my phone in the screen is only the apple logo and in my mac says waiting for iphone but is not doing anything . just waiting and waiting

my iphone 4 doesnt wants to turn on. i tried every step i found to restart it.. and is not working..
i restored it with my mac.. and after that the apple logo is in the screen and in my computer says "waiting for iphone"
but is like that for hours and nothing happen. i really tried everything.. i have the most new version of itunes.. my comp is ok. everything is ok..
i dont know what else to do.. some help?

First, to get the tray open. You need to push harder.
Secondly, Does it have a wall power plug? If the battery is dead, it's won't work. Try to charge it with the wall plug adopter and not through the computer. Some USBs don't put out power so, are you pluging it into a Powered USB?
Try these and let us know.
OH! If you got it wet, you may have ended it. Did you get it wet? You could try putting it in a bag of rice, and hope it works.

I bought an iod touch 2g off of my friend and when i plug it in to my compter it says to connect to itunes on the ipod screen and then a pop up on my comp appears saying usb device not rcognized the usb device has malfunctioned on both of my comps it does

can anyone help the exact message is one of the usb devices attached t this computer has malfunctioned and windows does not recognize it for assistance solving this problem, cick this message please elp i dont want to have been ripped off Dx

and i went through all the steps but i dont have any disk that step 3 asks for i bought it off of a friend and ive tried it on 2 computers alredy and the same message appears... on my other ipod touch 2g it works fine so i dont think its the usb port any ideas?

Just pluged in my airport extreme and it shows up in my wifi list, but it will not connect to the internet. its flashing amber. ive done just about everything on the instruction manual and website, and it still does not work.

so what do i have to do now? i think i just bought a new paper weight. but i am connected to the internet but the ethenet through the airport extreme.

When changing/adding/replacing network equipment, it is always a good idea to perform a complete power recycle of all your equipment to make sure that they are communicating properly with each other.
Please try the following:
Power-down the modem, AirPort Extreme Base Station (AEBS), and computer(s); wait at least 10-15 minutes. Note: The power-down order is not critical.
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize and establish an Internet connection via your ISP.
Power-up the AEBS; wait at least 5-10 minutes or until its status light is a solid green.
Power-up the computer(s). Your computers should now be able to access the Internet connected either by wire or wireless to the AEBS.
Note: The AEBS may continue to have a flashing amber status light. This would, most likely, mean that it requires additional configuration changes, like setting up wireless security or a newer version of firmware is available.

HT204266 My new iPad. I entered my Kuwait credit card details in the app store and now when I try to install a free app, it says not available in Kuwaiti store. What should I do. I amnew iPad

I purchased iPad 3. While trying install application,it says it is not available in Kuwaiti store. I entered my credit card details to complete the configuration . What is the issue.

Even free apps have limits on where they can be downloaded. Either the app maker does not want to release it in Kuwait or (more likely) he/she does not have the rights or permits to release it in Kuwait.

HT1551 This thing is horrible. I rented a movie to watch later. Confirmed the movie was downloaded (available to watch) and when I hit "play" it tells me it will be ready to watch in 19-hours! What's up?

This thing is horrible. I rented a movie to watch later. Confirmed the movie was downloaded (available to watch) and when I hit "play" it tells me it will be ready to watch in 19-hours! What's up?

The ATV has no storage to speak of, so all content is streaming.
If the user desires to download first and play later, do so via iTunes on the computer.

I rented the movie Contagious and I have only 47 hours left to watch it, but it will not PLAY

I rented the movie Contagious and I hve been told I have 47 Hours in nwhich to watch the movie. BUT!!! I cannot watch any of it. Please someone HELP!!!!

You must have started it by accident.

I rented a movie and it downloaded but the movie skips and i can hear the words but the picture does not? and now the movie is gone from the library and i only rented it an hour ago? what do i do?

I rented a movie and it downloaded but the movie skips and i can hear the words but the picture does not? and now the movie is gone from the library and i only rented it an hour ago? what do i do?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT1657 I rented a movie and it's totally downloaded, but when I play it there's no sound or picture (though the progress bar is moving and time is coming off the movie like it's trying to play). Help!

I rented a movie and it's totally downloaded, but when I play it there's no sound or picture (though the progress bar is moving and time is coming off the movie like it's trying to play). Help!

Hi California Jess,
Thanks for using Apple Support Communities. If you were not able to watch your rental movie, you can report that to the iTunes Store by following this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

HT1390 I rented the movie Chronicle and it show it playing on my comp, but no audio or video, just the timer counting down, what should I do?

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