HT1414 my ipad air is frozen with the i tunes logo and a black screen it does not turn on or off with the red bar

my i pad air is frozen because it has a black screen with just the I tunes icon but you can't turn it on or off or do anything please can you help

I'm sorry. I missed your response earlier today.
You will need to use recovery mode. You can start iTunes on your computer first. Then you plug the cable into the computer, hold down the home button on the iPad and plug the cable into the iPad.
Use recovery mode
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
Plug the device's USB cable into your computer only.
Hold down the device's Home button as you connect the USB cable to it.
When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
Use iTunes to restore your device.

Similar Messages

Screen saver does not turn on. Have run the disc utility to repair disc permissions. Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.

screen saver does not turn on. Have run the disc utility to repair disc permissions. Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.
I am running 10.9.1 software
Help Diggs1936

I would try reinstalling.
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

HT1430 IPAD IS FROZEN. GAME I WAS PLAYING SHOWS SMALL IN CENTER OF SCREEN. DOES NOT TURN OFF. SIRI SAYS NOT CONNECTED TO INTERNET BUT I CANNOT GET IPAD TO DO ANYTHING SO THAT I CAN CORRECT.

ipad is frozen. game i was playing shows small in center of screen. does not turn off. siri says not connected to internet, but i cannot get ipad to do anything...frozen.

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

HT4528 I have lost all of the contacts on my iPhone 4s. I have tried to turn them on/off with no luck.

I have lost all of the contacts on my iPhone 4s. I have tried to turn them on/off with no luck.

There is No Pre-installed Youtube App in iOS 6.
http://itunes.apple.com/app/youtube/id544007664?mt=8

The I Pod Touch Is Frozen. Only I Tunes Logo and USB Cable Image

I was doing the new download and it said there was an error completing the upload..
Now the only image on the screen is the I Tunes logo and the USB cable image. It will turn off but do nothing else.
I tried resetting it and nothing happens. It will not do anything. It does not show on my computer or I tunes.

This happened to me when the logo and cable comes on it either means that you have clicked to restoreit already try connecting it to itunes and click on the small little icon on the left of an ipod scroll down and click restore as nothing will happen if you don't restore it and syncing will not help it will stay the same.

I was in the middle of the new update and it said there was a error and now my ipod touch will not turn on or off or anything it is just a picture of the apple

I was in the middle of the new update and it said there was a error and now my ipod touch will not turn on or off or anything it is just a picture of the apple.
thank you
Kristy

Error 11 is a strange one...if you search the discussions for error 11 you will get a number of hits but none with a real resolution other than getting the iPod to restore, which you have done. And one person indicates this does not appear in the support data base...already found that out.
If you have restored, have a backup and can restore from that, you might try the update again, or wait for the next update whenever that comes out.
Not a very satisfactory answer but if it is working again...

My i phone 3gs seems to have crashed and all that is on the screen is the i tunes logo and the usb cable, will i lose all my data if i restore the phone or is there a way of doing it without losing all data ?

my i phone 3gs has crashed and all that is left on the screen is the i tunes logo and the usb cable picture, when i plug the phone into my laptop its asking me to restore the phone and this will erase all my data. is there any way around this so i dont lose all my pictures ?

Connect your iphone to your computer
Hold down the home button and the power button until the screen goes blank
Turn back on your phone.
Your phone has seemed to enter recovery mode, but its ok! The steps above should bring it out

TS1363 MY SCREEN IS STUCK ON THE I TUNES LOGO AND THE CORD UNDER IT

Can someone please tell my what to do. I have 2 brand new I phone 5 and stuck the screen shows the I
Tunes logo and the cord under it . help!

you can use software to kick it out of recovery, depends what caused the probem, just google tinyumbrella

My BEATS speakers are connected to my Mac but I have no audio and do not understand how to turn off the speaker. I press the power button and not shut off. And the white light behind me indicating that this synchronized, does not turn off ever.

My BEATS speakers are connected to my Mac but I have no audio and do not understand how to turn off the speaker. I press the power button and not shut off. And the white light behind me indicating that this synchronized, does not turn off ever.

Hello Sabroso007
Check out the article below to troubleshoot the sound output to your Bluetooth speaker. Check in System Preferences > Sound to see what the output is set to.
OS X Mavericks: Set up Bluetooth audio devices
http://support.apple.com/kb/PH14217
Regards,
-Norm G.

When I open my lap top, the light on my screen does not turn on unless I press the top light key

when I open my lap top, the light on my screen does not turn on unles I press the light key at the top above keyboard

System Preference > Display > Display tab
Check the Brightness slider and adjust it.

My macbook air does not turn on i did try the sugestions of previous queries but all i can achieve is turning what i assume are the fans.still the screen is dead, although i have my macbook since christmas ,i only been using it for two months .

i have only been using my macbook for the last two months,yesterday before turning it off ,or shutting it down i revised the batterie charge and it had 97% charge so i shut the computer with the apple icon and shut computer off . four hours later could not turn it on , i read previous entries on the isue and there was a sucseful result ... i believe the first idea was to press power switch for five seconds unpluging it previously from the wall ,and try after ? did it two times ,but nothing, then on the prosses of resseting the cistem..SSsomething ,it mention pressing control and something else at same time ,to force quit anything that might be still running ( i notice then that the fans or the fan was making a noice.then press power for ten seconds and i could heard the fans off . i tried two times the reset option especific for the mac air with non remomable batteries ,but it still does not turn on ... i am very fustrated as the last two months have been very painful ,for i am very much a mac starter and at my age learning does not came easy ,and just as i am getting to enjoy the diference ... dead new toy . can someone please advise? but regardless of .thank you . is unfortunate approching this community because of a need , but at the same time glad to know there is more than a shop assistant out there .thank you all .

I am having the identical trouble as described above with my month old Macbook Air. I tried everything with the ditto results. Please help anyone!
Mine is a Macbook Air 13', 128GB, 1.86GHz with 4 GB RAM.

My i phone 5 has frozen with an i tunes logo and slider. It won't do anything, power off does npothinmg and power and home button does nothing!!!!!

I connected my i phone 5 to the computer to download a photograph but the phoen has now frozen and a sloider bar but it won't respond. Even when using the power and home buttons it just comes back to the same frozen display.

Hello Uprevved
If it is not responding, check out the article below for some troubleshooting steps to get it resolved.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I have tried all the remedies for Firefox when it comes to remembering my user ID and passwords but it still does not remember them. I have the windows 7 starter system in my mini laptop. Is there a number that I can call to discuss with someone at Fire

I have tried everything that the answered questions have said and no results. I just need to talk to someone.
== This happened ==
Every time Firefox opened
== I have tried everything that the answered questions have said and no results. I just need to talk to someone. ded Firefox from the web page

I have been in the tools section and went to options and under the privacy section I have selected to remember the passwords and it does not. I also went into the security section and checked the remember the password section and it does not remember them.My exception are empty in security section also. I have read all of the replys and have yet to solve the problem.

HT4623 I cannot turn on my i pad. all I have on the screen is the i Tunes logo and a picture of the connector. What does this mean? Is it still updating or do I have to connect to i Tunes via my PC?

I am unablre tpo bring up my home screen. All I get is the i-Tnes logo and an image of the connector lug with an arrow pointing to the logo. What does this mean? Is it try to tell me that I need to sync? This has only happened since the IOS 7 update started.

It sounds like it's gone into recovery mode : http://support.apple.com/kb/ht1808
You will need to connect it to your computer's iTunes, and you should then be able to reset the iPad and restore/resync your content to it

My i phone is stuck on the i tunes logo and I am being told to carry out recovery. If I do this i will lose all my pictures can anyone help

My I phone is stuck on the i tunes logo, this happened when I tried to transfer my pictures. I tunes was telling me to carry out recovery, but if I do this I will lose all my data. Can anyone help me with this problem

you can use software to kick it out of recovery, depends what caused the probem, just google tinyumbrella

HT1414 my ipad air is frozen with the i tunes logo and a black screen it does not turn on or off with the red bar

Similar Messages

Maybe you are looking for