HT1414 My iphone 4 is stuck. master reset did not work. won't slide to unlock and if do get to the passcode screen, it won't recognize my entries. I have tried connecting to itunes through a pc, but since I can't unlock my phone it won't let me do it the
Iphone 4 is stuck. I have tried a master reset and it didn't work. it won't slide to unlock or power off. I did somehow get to the passcode screen but it didn't let me enter anything. I have also tried on a pc through itunes but since I can't unlock it, it won't let me do that either.
http://support.apple.com/kb/ht1808
Similar Messages
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Got an (unlocked) iphone 4s from US and tried activating in India but it throws an error saying 'unable to activate bcos the activation server cannot be reached' ..I tried connecting to itunes through my laptop but it does not detect my iphone..pls help
mithaani wrote:
Got an (unlocked) iphone 4s from US
As kb1951 states, unless this phone was purchased directly from Apple, it is not officially unlocked. In the US, only Apple sells officially unlocked iPhones. The message you got generally means your phone was hacked to unlock it...jailbroken...Apple's servers have detected such & are preventing your phone from activating...there's nothing wrong with the activation servers.
You'll need a sim card from the carrier your phone is locked to in order to activate it. If you don't know what carrier, you'll have to call AppleCare in the US to determine this info. Be aware, US carriers will not authorize official unlocking unless you are a customer that used the phone on their network. Thus, there is most likely no way for you to get this phone officially unlocked.
Good luck. -
upgraded to iOS7 but cant accept the terms and conditions as it is 'unable to connect to server' on both my iPhone and iPad, whilst my collegues all could accept them...RESET did NOT work. Any alternative thoughts?
I got it to work by enabling cookies in safari settings and turning off private browsing. Cookies are probably the key thing here. Accept button will appear at bottom right of first screen of agreement.
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My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!
I've had this from new for 2 years, the battery life is excellent and lasts for days so I know it's not a power issue as it was fully charged that morning. No signs of connection in itunes, it's not showing as a connected device.
Can anyone please help?Hi gscoops,
Welcome to Apple Support Communities.
You may find the steps in our iPod Troubleshooting Assistant helpful:
http://www.apple.com/support/ipod/five_rs/classic/
Best,
Jeremy -
I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?
HI there,
I would recommend taking a look at the troubleshooting steps found in the artilce below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W -
after an update my iPhone 4 has frozen with just the apple screen visible. I have tried connecting to iTunes but now iTunes isn't locating my iPhone. I have tried reseting the phone several times and that isn't working. Any ideas?
Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.
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just downloaded ios6 on my ipod touch and lost all color when I select an artist or song how can I get it to be blue again tried resetting did not work any help offered would be liked
You need to restore.
Everything should be on your computer, so you can just sync it back.
iPod touch User Guide (For iOS 4.3 Software) -
Keep receiving "USB Over Current Notices" since updating to OSX 10.6.8. I have no devices plugged into my Imac and running everything wireless. SMC/PRAM resetting did not work. Does anyone have some advice or can help?
Hi Melissa,
Pretty strange, but...
Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, does it happen in Safe Mode? Reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.) -
I tried to update, did not work, unintstalled did not work. Now when I try to install i get error message "The feature you are trying to use is on a network resource tha is unabailable. Looking for itunes64.msi path.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Ipod locked. lost password. tried resetting. did not work. Enter Passcode screen still comes up. ??
tried resetting ipod thru itunes. did not work. still get Enter Passcode when starting up. i dont remember passcode.
stuck. any other helps?? thxBoot in recovery mode, connect it to iTunes and restore without backup
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The password reset did not seem to work as I keep receiving that the password or login info is incorrect...
Did you receive the pasword reset email and reset it through there? If you have you need to remember that there must be a capital letter and a number atleast once in the new password
If you're still having problems go through expresslane.apple.com who assist directly with AppleID issues. -
I have tried to install itunes on my laptop and at the point of completion i get the error messsage 7 (windows998) but it wont reinstall any ideas how i can fix this issue?
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I have screen dumps of the errors but cannot paste them
Hi Hans
Just to summarise:
If I run Photoshop Elements I get a window headed "AMT Subsystem failure". It states "This product has a problem which requires that you restart your computer before it can be launched. If you continue to see this message etc. contact Adobe Technical Support etc. Error 130:9. http etc".
I have tried to run LicenceRecovery 109. This did not work. I have tried other suggestions on the internet. Nothing worked. This included resetting FLexnet.
I then tried to uninstall and reinstall Photoshop Elements. There is no repair facility. The uninstall gets about 95% through and then stops and replaces all the files. I get a window headed "Adobe Photoshop Elements 8.0 Setup". It states "Error 1316. A network error while trying to read from the file C:\windows\installer\adobe photoshop elements 8.0.msi."
That is the details of the two screen dumps which I have.
Please advise.
Tom Lloyd -
My two year son was playing with the ipad and must have input the wrong passcode too many times. As a result, the ipad was disabled with further message to connect to itunes. I cannot remember if the ipad was synced with my laptop from the outset. Can you please assist with which way to go about in order to enable the ipad as it is not even allowing me to input the passcode hence l cannot access the ipad so far.
http://support.apple.com/kb/ht1212
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Wifi indicator missing - reset did not work
The wifi signal strength indicator in the upper left hand corner of my display on my iPad has vanished!
When I go to settings I can see the network, and apparently connect but my e-mail will not synch.
I have tried the reset fix, this did not bring back the indicator.doc_spartan wrote:
The wifi signal strength indicator in the upper left hand corner of my display on my iPad has vanished!
When I go to settings I can see the network, and apparently connect but my e-mail will not synch.
I have tried the reset fix, this did not bring back the indicator.
If the signal strength indicator is not showing then you are not connected to a WiFi access point.
What do you mean by the "reset fix"?
To give any help it is necessary to know a lot more:
What make/model of router do you have?
How is it configured? DHCP, MAC filtering enabled, etc.
What sort of security are you using on your network? WEP, WPA, WPA2?
If you are able to connect then you can touch the ">" to the right of your network name to see the details of the connection. If you can do this provide all the information you see there.
Good luck.
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