HT1414 my ipods broken so i cant get on it. im trying to sell it so i need to restore it to facotory settings so when the screen is fixed all my stuff wont be on the ipod.
my ipods broken so i cant get on it. im trying to sell it so i need to restore it to facotory settings so when the screen is fixed all my stuff wont be on the ipod.
Connect the iOS device to your computer and try to make a backup (if you want)
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore. Make sure that iTunes is not signed into any account otherwise the ID email address (not password) will be on the iPod.
iTunes: Restoring iOS software
Similar Messages
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I bought a used 160GB ipod and I cant get my computer to read it. What do I need to do?
I bought a used 160GB ipod and I cant get my computer to read it. What do I need to do?
Is your iTunes running the latest version? If not, but the iPod you've bought has been set up to work with the latest version, then iTunes probably will not recognise it.
In iTunes, select Help/Check for updates. If there is a newer version, make sure you are running that before connecting the iPod again.
If that isn't the problem - or more to the point - it doesn't fix the problem, post here again so that anyone watching it can suggest the next step. -
classic 120gb stuck on disk mode and cant get it off and tried the reset ! before it went into disk mode it went it had red cross ?
i read on the internet that this is a harddrive fault?
please dont say it is!
also there seems to be loads of this same fault hapening to the exact same model!?
please help
ChazThat's super odd. It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock -
My iphone has broken and i cant get my photos off icloud?
my iphone has broken and i cant get my photos off icloud?
apparently you can download the tracks one more time free of charge does anybody know how??"
Not true. You get one and only one download.
In some instances, itunes has allowed another download to a few. This is not the norm.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
Hope all goes well.
http://www.apple.com/support/itunes -
Hi,
my phone is deactivated, and i cant get it open..tried Itunes but since the phone is locked, i cant to anything..???Have you read the document ...............
That tells you how to fix an iPhone locked because the owner has forgotten the passcode
if you have a different problem explain it using more than just grunts
You need a PC or MAC with iTunes installed on it to achieve this AS IT SAYS IN THE DOCUMENT -
Hello! Just connected a used iPhone to iTunes for the first time. I'm trying to restore it to factory settings/default. The phone is connected via Wi-Fi and is updated to the most recent OS that the phone allows. The computer is also connected to the internet. But I still get the error: "itunes could not contact the iphone software update server because you are not connected to the internet." I also connected via iTunes and authorized the computer, but still have the same issue. Really, all I need to do is completely wipe the phone and start from scratch for safety's sake.
Help?Did you check your security software settings?
Third-party security software might conflict with iOS devices connecting to iTunes. Follow this article to troubleshoot issues that might be caused by your security software. -
I syncronized my mom's iphone on itunes in my computer.. i put some music in her phone, but then, when i syncronized my iphone all my stuff went away and now i have all my mom's stuff in my iphone... even her apple id and everything... i am craying.. please helpe me to have my phone again
When you connect the iPad to the computer can you see any apps in the apps list at all in iTunes?
Connect the iPad to the computer and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Apps Tab on the right.
Do you see apps in that apps list? If you do, click on all of the apps that you want to sync.
Click on the Sync Apps Heading.
Click on Apply in the lower right corner of iTunes -
My iphone 3gs says I need to restore my phone with itunes. when i connect the phone it says i need to unlock the phone which i cannont due because of the caution on the phone. How do i fix this?
Hold down the power button and home button at the same time until the phone powers on, shuts back off, powers on again and continue to hold it until it shows the itunes logo to plug in to itunes. This should allow you to restore without unlocking it.
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I need to restore my apple ID, but it send the info to the wrong e-mail when that e-mail isn't on my ID information. How do I send it to the correct e-mail?
How can it sent it to the wrong email address? Apple sends it to the email address listed in the information you provided for your account. Thus, I really do not understand your problem.
Maybe this will help.
Frequently Asked Questions About Apple ID -
I am trying to set up a new iphone to my old iphone's settings. When i have tried to back it up it displays a error message saying that it cannot back up because the back up was not saved. Anyone have any ideas?
First backup the old phone to iTunes using right mouse click then backup after that restore from backup on the new device .
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when i trying to update my iphone 5 to latest ios 7.04 always appeared error when the update almost done about 20 to 30 minutes
Hello micojen1920
If you are having an issue with updating your iPhone, try it through a different method like in iTunes or through software update on your iPhone in settings. If that does not work then follow the steps in the article below to force a restore on your iPhone. Make sure to back up first and you can always restore from that back up once your iPhone is up to date. The second article will assist you with the back up and restore process.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Regards,
-Norm G. -
I would like to import the .abcdp files from my old, restored HD (was running mountain lion when the mac crashed) to the addressbook of my new mac (10.9.5).
Please advise.I don't have access to one.
I don't understand why the new address book is not backwards compatible with the data from former OS X versions.
In 10.8. preview was still able to read the files although it was already impossible to import them into the address book. But Why? -
please i need help i cant get itunes on my pc to recognize my iphone 4s i was wondering how i could solve this?
Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
I would appreciate any help I can get. I was just messing around with the general setting on the ipad (64GB 3G...1st edition ipad), and did not realize that if I went under the general settings and changed the option to turn "on" the voice over, that it would require a double click on everything automatically. I have my ipad set up to lock after 2 minutes on non-use, and when I tried to sign back in, it said that my 4 digit passcode was incorrect. Then I tried to double click on each number, and that didn't seem to work. The numbers 1-9 seemed to input ok, but a zero seemed to throw it off. I have no idea if it has anything to do with it, but any help on getting back in to my ipad, I would greatly appreciate it, and I will be turning off that stupid voice over off as soon as I can. I was just goofing off, and was not going to let it stay on permenantely, but I tried to go back under the settings immediately, and I couldn't easily find it, but if someone could help on just getting me back in....I would owe you a big favor!
Thanks......freaking out in Mobile, AL!!Touch or tap the field that you want to use/select and it should get a box around it ; then double-tap that field to activate/type it. Once you've entered your password you can do the same (i.e. touch to select, double-tap to activate) to gradually get into Settings > General > Accessibility > VoiceOver and turn it off.
So to enter your passcode you first need to tap the 'slide to unlock' button to hightlight it (it should get a box around it), then double-tap it to unlock it. Then for your passcode tap the digit that you want and it should get a box around it; then double-tap that digit to type it; and similar for the other three digits in your passcode.
The manual (http://support.apple.com/manuals/#ipad) also that you should be able to switch voice-over off by connecting to your computer's iTunes :
Turn VoiceOver on or off in iTunes: Select iPad in the iTunes sidebar. In the Options section of the Summary pane, click Configure Universal Access. Select VoiceOver, then click OK.
So select Configure Universal Access at the bottom of the Summary tab and set Seeing to Neither -
Tried to update, screen said verifying update. then said to plug into itunes. itunes (on home PC) said ipad was in recovery mode and I need to restore to factory settings to move ahead, losing all my stuff. Obviously traumatic. Do I do this? why did this happen?
The best way to backup your iPad is the way that makes the most sense in your situation and the way that works best for you. There is no hard and fast answer. But since you asked .....
I prefer using iTunes because I don't have to worry about having enough space available in iCloud. You are allotted 5GB of space with the free iCloud account, but that is really not that much storage space at all. You can purchase more space, but IMO, its crazy to pay for cloud storage if you have your own computer. On top of that, you have more control when you use your computer. You can backup the content on your computer in order to have backups of backups. You can't do that with iCloud. Another disadvantage to using iCloud is that you always need to be connected to WiFi in order to backup to iCloud. Not everybody always has access to WiFi every minute of every day.
Read this and see if it helps you make your decision. If you have more questions, post again and ask.
iOS: Back up and restore your iOS device with iCloud or iTunes
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