HT1414 My screen is locked and I have a bubble in middle of screen saying Icloud backup needs to be done but I cannot access the wifi Menu as it is stuck on this

I need some help, can some one help me as my Ipad is locked on and there is bubble saying that icloud needs to update but I cannot acess my menu as the screen is frozen on this page , it wont do anything , I cannot even turn it off. PLEASE HELP

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

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TS3992 I have a message on my Ipad that says "Icloud backup, this ipad hasn't been backup

I have a message on my ipad that says, "Icloud backup, this ipad hasn't been backup in 7 weeks. Backups happen when this ipad is plugged in, locked and connected to wi-fi"
My ipad is locked and plugged in but not on wi-fi, but it is frozen with this message showing and I can't open setting to change it to wi-fi or open anything. cannot turn it off either. Please help.

See Here > https://discussions.apple.com/message/17090736#17090736

My iphone 5 is in disabled status but when going through the recovery process it asks for the SIM pin but I cannot access the screen as the phone wont connect to the activation server not the screen to unlock the SIM. What do I do?

My iphone 5 is in disabled status but when going through the recovery process it asks for the SIM pin but I cannot access the screen as the phone wont connect to the activation server not the screen to unlock the SIM. What do I do?

That's usually a symptom of a phone that was hacked or jailbroken to unlock it.

My ipods screen is locked and dnt have a code

screen is locked and have no code

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I have downloaded the latest version of itunes and it opens but i cannot access the store

i cannot access the itunes store even though i have an internet connection and i have downloaded the latest version...i had no issues prior to 10.5...i have also unistalled itunes and reinstalled it per Apple support...twice. no luck ugh.

It's likely your antivirus or firewall is blocking the download. Try disabling them. Also, if you have a Windows computer a recent Microsoft update corrupted winsock settings. To fix this open a command window as Admin and type:
netsh winsock reset
After a restart of the PC you should have no more iusses.

I am receiving the 'Could not sign you in [Access denied: 530]. Check your user name and password' problem on Adobe Muse CC 2014 and I cannot access the xml file that is supposed to fix this issue?

I am a PC user and I have Adobe Creative Cloud Muse 2014. I have received the 'Could not sign you in [Access denied: 530]. Check your user name and password' error when trying to upload my muse site to my ftp host, GoDaddy. I have successfully done this in the past and only recently it has stopped working. I looked online at the FAQ Adobe Muse Help | Uploading an Adobe Muse Site to a third-party hosting service and it said to download the ftpprefs.xml file but this file simply leads to a blank page that says /*Not found*//*Not found*/.
Can someone direct me to a working page with this file or provide a different solution? Thank you!

Hello,
As you are getting error [Access denied: 530] it means issue is with access. Either the username and password you are entering is incorrect or you do not have proper permissions.
I would suggest you to contact Godaddy to either reset password or reset the permissions.
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I have downloaded/paid fora plug in from adobe site (cracked backgrounds) it told me ti install creative Cloud which i have done but i cannot install the plug in into lightroom5 via plug in manger to use the backgrounds...please help as this is the firs

Ihave downloaded/paid for a plug in from adobe site (cracked backgrounds) it told me ti install Creative Cloud which i have done it shows the plug in on there as downloaded but i cannot install it into lightroom 5 to use? i have tried the plug in manger but it says cannot install plug in..also downloaded the Adobe extension manager cc but that does not add either....Please help first time i ave tried to install a plug in !!!!!! Lucy

Dear Lucy
Please remember to unzip the file from your Downloads folder in order to load them into Lightroom.
What is the error in Lightroom?
Did you read the 'Where to Find it' section?
Thanks,
Krystal - Add-ons team

I have 14 address labels on a sheet. I want to amend an entry but I cannot save the new text onto the existing document. Any ideas?

I have 14 label addresses on a sheet. I cannot amend the text and save it to the original sheet. It just ignores the changes. Has anyone got any ideas how this can be done?

Be specific, stop beating around the bush.
Is it Microsoft Works or not?
If this is just address labels, why not just take the text and put it in a clean Pages template?
You don't have to convert specific files unless there is some incredibly intricate and worthwhile layout involved. Labels are mostly just text, with possibly some graphics in boxes, Not very complex at all.
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I cannot access the PRIVACY menu from the Tools-Options menu to make changes to cookies and history. I can access every other menu on that page (General, Tabs, Content, Applications, Security, and Advanced. But Not PRIVACY. Please help.

I need to reset/change/clear my cookies, probably clear my cache, and change my history preferences. When I use the Tools-Options choice to bring up the appropriate menu (General, Tabs, Content, Applications, Privacy, Security,and Advanced) all allow me access to make changes (or not), the PRIVACY tab does not open up. It does no allow access to any info contained there in. It is like it doesn't exist or isn't even there. Also, in the Tools menu on the Firefox toolbar, both "Stop Private Browsing" and "Clear Recent History" are grayed out. What gives? Thank you for your help.

This can be caused by in incompatible/malfunctioning add-on. To test if this is the case follow the procedure in the [[troubleshooting extensions and themes]] article.

HT1430 When Im playing Fast and Furious 6 suddenly the screen is locked and I have to Reset the device, Thanks!

This issue is in the iPad 4

Kadelcn wrote:
Already Restored it. But the result is same. Pls suggest alternate way
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

My 2nd generation iPod nano screen is showing lines and I cannot see the whole menu. How can I fix this problem?

I believe that my wife disconnected the iPod nano (2nd Gen.) improperly and now the screen has a whole bunch of lines. I can see the screens moving when I move to the next screen. But it's just lines. Any help would be greatly appreciated.

well unfortunatley your warranty is over so the device is not covered, BUT sounds like you have interupting signals being sent from a stuck home button constantly being pressed and maybe even a digitizer problem (the touch screen). You can try to restore your ipod to your computer to see if it might be some kind of software related issue. Just restore to the last sync you have on iTunes. But FIRST...I would try to Reset your ipod.
Go to Settings>General>Reset> Reset all settings.

My air has a self assigned ip address and will not connect to wifi. I cannot access the wifi through the safari guest account nor my parallels Win 7. I have erased my keychain access, erased the 3files and renewed the DHCP lease. Nothing works. I am on

I

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

HT5622 my iphone5 has icloud backup needs to be done on it but it is froze up and nothing happen when I touch ok. I have it connected to my computer now.

How can I unfreeze my phone?

A reset should help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo reappears, release both buttons and await restart.

HT1766 I have a message box on my iPad screen that says "iCloud Backup"... This iPad hasn't been backed up in 2 weeks . Backups happen when this iPad is pugged in, locked, and connected to Wi-Fi. and then it had an "OK" button.... help!!!!!

I have a message box on my iPad screen that says,
"iCloud Backup" This iPad hasn't been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi.
I cannot touch the 'OK' button to make the message go away... if I touch the 'OK' a few times the iPad turns off. I'm stumped... any suggestions?? Thanks, Linda

Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

HT5957 I have downloaded the ios 7 for my ipad and now my screen is locked and shows a plug pointing towards an itunes symbol. Does anyone have an way out of this frustrating problem? Holding down the home and power buttons together has not worked.

I have downloaded ios 7.2 update for my ipad and now my screen is locked and shows a picture of a plug and the itunes symbol. Does anyone have advice to fix this frustrating problem? I have seen help online for iphones, but none for ipads. The screen will not budge. I have tried holding down the power and home buttons at the same time, to no avail. Please, can some of you smart people help me?

Hi there Martha250,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W.

HT1414 My screen is locked and I have a bubble in middle of screen saying Icloud backup needs to be done but I cannot access the wifi Menu as it is stuck on this

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