HT1420 Activating/Deactivating computers

Late last year, I have activated all the computers. After that, I had only one activated. Tried to activate the second. He writes that he can no longer, because the 5 computers already activated. As I now turn off all computers? P.S. 1) I can not wait for Year 2) The password for the account did not tell anyone.

No then what you need to do is Authorise the Computers that you want to play the content on.
Store > Authorise theis Computer

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Using latest iTunes, my AppleTV sees as many as 30 active iTunes computers when Homesharing turned on. What is happening?

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Note--the equipment indicated above is wrong. I am running the latest version of iTunes and Yosemite on a newer Mini and didn't have the problem with Mavericks and the previous version of iTunes.

Can old Macromedia versions still be activated/deactivated? Problems connecting to server.

Can old Macromedia versions still be activated/deactivated?
I am trying to deactivate StudioMX 2004 on one computer and activate on another, but the server does not respond.
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http://helpx.adobe.com/x-productkb/policy-pricing/macromedia-legacy-activation-error.html

How many computers can I run CS3 on - activation/deactivation?

Hi All,
We purchased the CS3 Design Premium for our office here - I use it the majority of the time and its installed on one other computer that is barely used but still needed (only when I'm not working on the same program)
We now need to install it on one more computer, but looked at the price of one license (just for photoshop and indesign - the rest they wont need to use) and its over $800 each!
So going back to the license agreement, it says the program can be active on two computers - with only one working on it at a time.
My question is:
1- Can we install the software on the new computer (just the indesign and photoshop which is needed) and deactivate the other one that is barely used so it free's up an activation for the new computer? If so, once the one that is barely used is needed, can we then deactivate the new computer one and reactivate the barely used one? And vice versa when needed.
It just saves us from buying a new license when it really wont be used that much - on occasion.
Thanks ahead of time for all your help!

The EULA is very clear. You get two concurrent activation for the use of ONE person.
That is typically a work machine and a laptop or a work machine and home machine. It's not for two machines in the same office and using both machines at the same time is clearly a violation of the EULA. By using the word "we" I assume you intend to allow more than one person to access the software. That would violate the license.
You may also find this worth reading:
http://indesignsecrets.com/cs3-activation-limits.php
Bob

HT1420 Deactivating computers

If I deleat all computers on my account, will I lose all of my previous purchases?

No then what you need to do is Authorise the Computers that you want to play the content on.
Store > Authorise theis Computer

HT1420 had 2 computers stolen from me and need to deactivate them and keep the one at home and office activated and add laptop dont know how to do that.

please help want to add laptop 2 other computers are no longer in my possesion
<Email Edited by Host>

I've asked the hosts to remove your email address from your post. It is an invitation for general spam and attempts to hijack your Apple ID.
Use the methods in the article that brought you here to remove all your existing authorizations, then reauthorize the computers you still want to use.
tt2

TCS4 + CS5.5 + *3* machines + Activation/Deactivation - Question Jumble

I apologize in advance if this seems convoluted -- I have *tried* to make sure I'm saying only what needs to be said :-) Any help would be appreciated. [Note: I *did* try to 'chat' with a representative, but didn't even get through the deactivation question before they got stuck in scripted answer limbo.]
On machine #1, I had previously installed TCS2.5 and CS5.5 (Design Standard). Thus I Acrobat X Pro (amongst many other apps, including Acrobat 9 Pro Extended) available.
I recently installed TCS4 on machine #1 (which includes Acrobat XI Pro), but Acrobat X Pro and Acrobat 9 Pro are no longer available (error message: action is only valid for products that are currently installed).
I also installed TCS4 on machine #2.
I now need to use TCS4 on machine #3 (and machine #2). I can live without it on machine #1 for the time being, but would like to be able to use it again later.
So...
I need to deactivate TCS4 on machine #1 and activate it on machine #3. According to a page in the adobe help, I should be able to do this *without* removing the software from machine #1.
Question: Is that correct?
Question: Is there a time limit within which I have to reactivate, or am I good anytime?
Question: Is there a limit to the number of times I can deactivate and reactivate the software, and/or a minimum period between deactivation and reactivation?
When I deactivate TCS4 on machine #1, I will no longer have Acrobat available.
Question: Can I *reinstall* Acrobat 9 Pro (from the TCS2.5 install) or Acrobat X Pro (from the CS5.5 install)?
Question: Will installing this older version of Acrobat interfere with the Acrobat XI Pro that is already installed (which I will want to be able to use again later)?
In a nutshell, I'm doing this because I need to keep confidential client information on machines #2 and #3 (cannot share the information on the same machine). They are the main clients for the TCS software. But, I will also need to use the TCS software, on occasion, for other clients using machine #1 (again, cannot share info on common machines). So... I need to be able to turn off the software on one machine and turn it back on on the other. (As you can infer, the issue of Acrobat versions (and other adobe software) applies to each machine -- I want to be able to keep two machines running current software, and have the third running my licensed extra copy of Acrobat.)
Thanks all :-)

Installation and activation are separate and distinct actions, completely independent.
You can have installed Adobe software that is deactivated - it's still fully there but won't run.
Don't tie yourself in knots - the easiest thing to do would be to contact Adobe customer service and have them reset the activation counts for all your product serial numbers to zero. Then you can reactivate them exactly on the systems you want (just start the programs to do this).
For more details, see:
How to Move Adobe Software Between Computers, or from PC to Mac
Hope this helps!

Adobe CS3 deactivation, computers re-installed without CS3 deactivation, how to reset licence key?

Need help, we have CS3 Design standard licences, that have not deactivated just reinstalled computers and now I'm unable to active CS3. The maximum number of activations allowed for this copy of Adobe Design Suite standard CS3 has been reached. How can I deactivate or re-use my licences? Where I need to contact, I don't want to call, wait many hours on the phone by lottery of support competence.

Contact support by web chat or phone.
Contact Customer Care
Mylenium

Activation/Deactivation issues with CS 6 install on new PC

I wish to install my CS 6.0 application onto a new workstation. It is currently installed on a PC that will be retired as a back-up machine should my new one need repairs. Since my work will now only be done on the new workstation do I need to "Deactivate" the CS 6.0 application on the retired PC? I understand that the application can be installed on two computers as long as they are not using the application at the same time but not sure how this works with your "Deactivation" and "Activation" procedure.
Also, in November 2012 I upgraded my CS 6.0 to a monthly subscription plan for $29.99 via the Creative Cloud program to make sure my suite was up to date. Will this complicate how I install the CS 6.0 application onto my new workstation?

Actually, it will make it easier. Just install the apps you need from creative.adobe.com. Sign in there with your Adobe ID and then click on the download center.
All of the CS6 and newer CC apps will be available to you.

Back end activities for Activation & Deactivation of Aggregates

Hi ,
Could any body help me to understand the back-end activites performed at the time of activation and deactivation of aggregates.
Is filling of Agreegate is same as Roll up?
What is the diffrence between de-activation and deletion of Aggregate?
Thanks.
Santanu

Hi Bose,
Activation:
In order to use an aggregate in the first place, it must be defined activated and filled.When you activate it, the required tables are created in the database from theaggregate definition. Technically speaking, an aggregate is actually a separate BasicCube with its own fact table and dimension tables. Dimension tables that agree with the InfoCube are used together. Upon creation, every aggregate is given a six-digit number that starts with the figure1. The table names that make up the logical object that is the aggregate are then derived in a similar manner, as are the table names of an InfoCube. For example, if the aggregate has the technical name 100001, the fact tables are called: /BIC/E100001 and /BIC/F100001. Its dimensions, which are not the same as those in the InfoCube,have the table names /BIC/D100001P, /BIC/D100001T and so on.
Rollup:
New data packets / requests that are loaded into the InfoCube cannot be used at first for reporting if there are aggregates that are already filled. The new packets must first be written to the aggregates by a so-called “roll-up”. In other words, data that has been recently loaded into an InfoCube is not visible for reporting, from the InfoCube or aggregates, until an aggregate roll-up takes place. During this process you can continue to report using the data that existed prior to the recent data load. The new data is only displayed by queries that are executed after a successful roll-up.
Go for the below link for more information.
http://sapbibw2010.blogspot.in/2010/10/aggregates.html
Naresh

PSN hack, system activation/deactivation and a foreboding of DRM restrictions to come.

I have had an ongoing issue since yesterday which has now escalated due to the terrible customer service at sony's call centres. My account has clearly been tampered with in some way and no one seems to believe me at customer support.Let me start by stating that this is my ONLY ps4. I purchased it 2 weeks ago and activated it as my primary console upon initilisation. There are no other users accessing it at any time, no sub accounts or otherwise. i am the SOLE user. According to the ignorant staff member i spoke to and i quote 'you have activated consoles 60 times in the last week. several ps3's and 2 ps4's' alarmed by this i replied; 'Well clearly that shows evidence of account tampering as i am categorically stating to you that i have only 1 ps4 and 1 ps3 and have only activated devices of any kind once for almost 2 years; That being my ps4. There are no other users on my PS4 or psn account, no friends or family accessing my content in any way. My ps4 is currently listed as not being the primary in my account details. So obviously there is either an error on your end or someone has hacked my account. Could i please gain assistance with shutting down whoever has manipulated my account privelages? So far no unauthorised transactions have been made as i updated my security details almost immediately after this occured. But as this is a recent circumstance i do not feel comfortable about my account security.' the rep was attempting to interrupt me the entire time despite not having a grasp of the full situation. ultimately his response, condescending throughout was: 'As i have just explained several times, your ps4 has been deactivated on one console and activated on another as a primary. As no fraudulent purchases have been made i conclude that no one has tampered with your account and that you have deactivated your console and activated another. You need to have an active connection to the internet to play or use any digital content purchased through PSN, regardless of whether you are the primary user or not. We are going round in circles so unless you have any other questions pertaining to anything that does not relate to this subject or PSN i will have to terminate this call.' Firstly, you do NOT have to have a constant connection to PSN to play your games. This is one of the deciding factors in me actually purchasing this over an x box ( slowly regretting this decision). DRM only takes effect if a SECONDARY ps4 is trying to access content downloaded on the primary with your account. So not only did he attempt to misinform me in order to shut the call down, he outright refused to take my issue further, simply repeating his earlier statement as a default response to pretty much anything i suggested. Secondly. You DO NOT hang up on a customer simply because you personally are refusing to solve the problem. I wasn't rude or inflammatory towards him in any way, which was difficult to accomplish with just how ignorant and stand offish he was behaving ( unacceptable behaviour from someone who represents a company that just received over 600 pounds worth of money from a loyal customer once again).When i asked him if i could speak to a senior staff member or if i could be redirected to another department he simply stated:'I will not be doing that, my decision is final and you will not be able to change your activation for the next 6 months.' when i suggested that it's highly unusual for ANYONE to activate/deactivate multiple consoles 60 times within one week he replied with; 'no that's not unusual at all, either yourself or someone in the household has done this. I am terminating this call.' Seriously, i have never received such flagrant, atrocious customer service in my life. By some miracle after my 3rd phone call i got through to someone named Arctur who was extremely helpful. Instead of assuming i have 50 consoles he actually used his brain and assessed the details with common sense. he concluded that someone HAD in fact been on my account and had locked me out as the primary user in order to gain access to privelages and ultimately shut down my account entirely. He deactivated the 'fake' ps4. Which according to the rep from before they had no power to do (go figure). And apologised to me personally. is this the future of SEN? DRM policies convulted to the nth degree, content lock for games i've purchased with MY money unless i am connected to the internet? and customer service staff refusing to adhere to thier own job roles? I don't feel secure enough to even sign in at the moment let alone purchase anything else from this company. I've never experienced such an awful situation as this when i had my ps3. 2 weeks after i purchase my ps4 this happens. I never paid much credence to all the transcripts online of people having constant problems with PSN and PS4. I just assumed the stories were either over exaggerated or there were just disgruntled customers using twitter as a knee jerk reaction to an interruption in thier service. But after yesterday/today. I really think Sony need to slow down the aggressive marketing wagon and reallocate some funds to hire competent staff members for both thier online security/customer service. If this happens again i will be getting a full refund for this and simply returning to my PS3. I'd rather have a secure last -gen console than a next-gen one that's about as secure as a straw house. Being inadvertently 'locked 'out of all digital content that belongs to ME due to this issue has me seriously doubting Sony's assurance that the 'always online' ideology will be far from restrictive. If your servers are soo easy to breach, then surely you should allow your customers to verify themselves and thier ps4 through it's serial ID and simply waive the 6 month restriction on deactivation no? Instead i get locked out of my own content for your failings to fix your errors or protect your company from online attacks.i could play anything on my ps3 anytime i wanted, internet connection or no. So whichever way you look at it, this is a step back, not forward. I truly believe issues like this need widespread coverage so that new customers know exactly what they could potentially be getting into. it's unnacceptable that a decent portion of your consumer base gets ignored just because the majority face no problems.

Is anyone still having this problem? I had a similar experience this afternoon, I was logged out of my system because another PS4 had been logged in with my credetials. I phoned the two people in my family who's PS4s I've logged in on and one had already deleted the account months ago and the other was not at home.When I updated my password it still happened, so I updated my email address aswell, within a minute of updating my email address I receive a PSN message from an account I don't know saying they were named Denis, 10 yrs old and could the please play my games.

Adobe Photoshop Elements 10 Activation (Deactivation impossible)

Hello,
I want to activate my Adobe Photoshop Elements 10 on my new computer. However, I cannot deactivate it on my old computer first, since that computer is broken (I know I can activate it on two computers, but that second activation is already taken by my other computer). What can I do to activate my Adobe Photoshop Elements 10 on my new computer?
Help is much appreciated.
Anja

Aside from this being the utterly wrong forum, the answer is simple: Call licensing and activation support to reset activations.
Mylenium

Photoshop is not affected by installation or activation/deactivation of fonts. What am I missing?

I want to use HelveticaNeue Light in a psd file. I have tried activating it in Suitcase Fusion 4 and installing it under Windows (Windows 7 Ultimate). I have restarted Photoshop several times and I deleted C:\Users\username\AppData\Local\Adobe\TypeSupport as a possible solution. I have no idea what the problem could be.
I even tried searching for fonts that are appearing in the list to see what's the difference compared to other fonts, but I didn't get smarter. I also deleted the preferences.
It just won't appear in the list. I am sure it is a working font because I am using it daily in InDesign.
I know of only 2 ways how Photoshop should be able to see fonts: Installing into the Windows fonts folder or Fonts management software. As far as I know it doesn't have a Fonts folder, like let's say Indesign. But still when deactivating all fonts in Suitcase and checking the Windows fonts folder, I saw that there are fonts in the Photoshop fonts list that are not in the systems folder nor activated in Suitcase. So I guess I am missing something here.
I would appreciate any input.
I am using Photoshop CS5
Suitcase Fusion 4
Windows 7 Ultimate

Do you have the Suitcase Fusion Auto-Activation Plugin for Photoshop?
Nancy O.

Photoshop is not affected by installation or activation/deactivation of fonts.

I want to use HelveticaNeue Light in a psd file. I have tried activating it in Suitcase Fusion 4 and installing it under Windows (Windows 7 Ultimate). I have restarted Photoshop several times and I deleted C:\Users\username\AppData\Local\Adobe\TypeSupport as a possible solution. I have no idea what the problem could be.
I even tried searching for fonts that are appearing in the list to see what's the difference compared to other fonts, but I didn't get smarter. I also deleted the preferences.
It just won't appear in the list. I am sure it is a working font because I am using it daily in InDesign.
I know of only 2 ways how Photoshop should be able to see fonts: Installing into the Windows fonts folder or Fonts management software. As far as I know it doesn't have a Fonts folder, like let's say Indesign. But still when deactivating all fonts in Suitcase and checking the Windows fonts folder, I saw that there are fonts in the Photoshop fonts list that are not in the systems folder nor activated in Suitcase. So I guess I am missing something here.
I would appreciate any input.
I am using Photoshop CS5
Suitcase Fusion 4
Windows 7 Ultimate

Do you have the Suitcase Fusion Auto-Activation Plugin for Photoshop?
Nancy O.

Has Adobe stopped activating/deactivating PSE7?

I have been using PSE7 on Windows 7 for years and never had a problem. Recently, I installed a new Windows 7 system drive and attempted to install my trusty PSE7. Prior to installing the new system drive, I ensured that all my software with activations were deactivated, but there was no option under the PSE7 Help menu for deactivation. (Ironically, there is a deactivation on a non-activated install but it is obviously grayed out and it wasn't in my original, activated PSE7 help menu.)
PSE7 installed correctly to my new Windows 7 (same Windows version and install disk I was using with PSE7 previously), but when I got to the activation screen, it just showed a red "X". After logging into Adobe and confirming my activation code, I contacted Adobe Support and was told that PSE7 was never tested on Windows 7 so they couldn't give any support, and that they could not even look up my activations in their computer to see if they were still 'active'. They did tell me that PSE7 was suppose to be automatically deactivated when it was uninstalled.
So, I did the following:
Restored a backup copy of my old Windows 7 and perfectly working PSE7 system (I'd already re-purposed the old drive)
Uninstalled PSE7 (as I remembered, there is no "Deactivate" in my working PSE7)
Re-installed Windows 7, updated it and installed PSE7, but PSE7 still wouldn't accept the activation
Re-formatted and re-installed Windows 7 but did not run Windows update in case it was a recent update the broke activation
Installed PSE7 but failed to get past the activation screen again
As I installed a fresh copy of Windows 7 and attempted PSE7 activation before I ran Windows update, the conditions were nearly identical to my original Windows 7 system when I successfully installed PSE7 all those years ago. If it installed and accepted activation in my original system but not in my last test, it leads me to think that Adobe is no longer releasing the activations for PSE7.
Anyone have any idea if Adobe is still releasing the activations or activating new installs for software they don't support anymore? I'm only assuming they don't support any PSE7, not just on the unsupported Windows 7, as they can't look up my activations for it. Seems strange that their support staff would not have access a older product's activations for troubleshooting, provided that they still have a server managing those activations?
Thanks

Ah ha, there is life on my thread. Maybe I should have ignored posting etiquette and bumped the thread a few times to get it back on the main page before throwing in the towel. Thanks, Michel.
MichelBParis wrote:
As another user like you, I have still old versions of Elements installed on my computer together with PSE13. I have version 6 active. Versions 4,5 and 10 I can reinstall if needed to help solve other users problems.The registration/activation of PSE versions has changed and I can find the registration keys and downloads for the versions 10 and newer. For my PSE6 and older versions, all I need is the original CD and original key. Those keys are linked specifically to the original CD. There is no activation servers for those.
Too bad, you have almost every version except 7. I purchased a download version and confirmed the S/N on my purchased software page, so I assume it is correct. Unfortunately, each and every time I get to the the activation screen, on multiple PSE installs and Windows 7 installs in various states of update, it spits out the dreaded red "X".
... pause for thought...
However, your comment about the original CD got me thinking, so just in case my originally downloaded install file was corrupted, I re-downloaded a copy of PSE7 from my account on Adobe, and it was a completely different installer! Gone was the S/N input page with a bunch of boxes to input the numbers in groups of 4 and there was simply a single input box that you can cut-and-paste the whole S/N into (you don't know how many times I retyped my S/N, 4 digits at a time, to make sure I didn't make a typo).
Even better than the S/N new input box is that it accepted my S/N without a hiccup! No red "X", or anything. PSE7 is installed and life is good again! Yay!
I kept my old install of PSE7 updated, but I never thought of the possibility of an updated installer. Possibly Adobe has changed how it expects the S/N to be transmitted, thus creating a different installer than my original one. Below the S/N input boxes on the old but not the new installer, there was a trial option that I also tried and failed to activate after install, but most software that have both options generally accept both options. Too bad the Adobe tech didn't know there were different versions of the installer, but not being supported any more, I guess I was lucky he tried.

HT1420 Activating/Deactivating computers

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