HT1438 How do I go about sending my iPhone 4s off for repair?

My iPhone has been playing up a lot recently, the battery doesn't last longer than 12 hours max, it closes down apps when I am using them and hangs up the phone mid conversation.
How do I get this repaired? X

Have you tried some of the basic steps such as
reboot, restore, and restore as new?
If you have and still have issues then start here:
http://www.apple.com/support/iphone/contact/

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Sending iPhone 4 off for repair...

My iPhone 4 has been coming up with ''no service'' when I put in my o2 sim (it is unlocked for o2). I have decided to send off my iPhone for repair, at a fee of £126. What's next? Has anyone experienced this problem before, and were Apple able to fix the problem?

Have you tried some of the basic steps such as
reboot, restore, and restore as new?
If you have and still have issues then start here:
http://www.apple.com/support/iphone/contact/

I had to send my iphone 4 away for repair and now I cant connect it to my itunes on the computer. Can anyone help please?

I'm having problems connecting my iphone to itunes. I have the Itunes on my computer but it wont register my phone is connected... Can anyone help please? xx

If your music was purchased within iTunes, then you should be able to get your purchases restored. If it was music you imported, then you must re-import the CD's. So sorry that you lost it all. Most people never back up their data.... even when they talk the talk but never walk the walk. 3 copies, and rotate them. son, father, and grandfather (Old school stuff but if you have a bad disc, the other saves may be your rescue!)
Good luck...

Don't Know how to send in laptop to HP for repairs.

I really need to have my laptop sent in for repairs. I cant find a single link that is any help at all as to how i'd go about sending it in.

Hi, Have you put a case with your local HP Office ? They should tell you how and normally they will send you something to put your laptop in and send to a RIGHT address with your CASE otherwise it may go to a jungle. Please contact them and ask more information from them. Regards.

Hi all. i have adobe PS cc and i want to upgrade to PS and lightroom. How do i go about this without haveing to pay for both and paying the one combined price? thanks

hi all. i have adobe PS cc and i want to upgrade to PS and lightroom. How do i go about this without haveing to pay for both and paying the one combined price? thanks

You should talk to Adobe Support thru chat or by phone when they are available (Not usually on weekends) as they might be able to help arrange the change without any cancellation penalties.
Phone/Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Otherwise what you would normally do is first consult the following page to see what you can do on your own
Manage your membership and payments | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
and then if necessary cancel the current plan (penalties being possible) and subscribe to the new one.
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

HT201210 How do I go about unlocking an iphone 3g that has I passcode on it that I do not know?

How do I go about unlocking an iphone 3g that has a passcode that I do not know?

Do as the manual says and restore the iphone.

HT201210 my error 4013 hardware error so how and where do i send my iPhone 5s

my error 4013 hardware error so how and where do i send my iPhone 5s

Calling AppleCare to set up service would be the best step at this point

How do I get my MacBook pro to the depot for repair?

MacBook has keyboard problems. How do I send it to the depot for repair? Telephone support gave me an address depot.info.apple.com but that just swing me back to the express lane for advice.
Thanks for your help,
Cx

The way it has worked for me in the past was
1. call Applecare
2. once they decide it needed to be sent in for service, they arrange with their shipper to have a box dropped off (used to be Airborne express, not sure who they use now)
3. shipper drops off box with all packing material (tape, foam, instructions) and a shipping lable.
aside - back up your hard drive!! Apple will not contact you if anything they do involves reinstalling the OS and wiping the drive to do it - it is entirely up to you to safe guard your data BEFORE sending it off to Apple. Also might want to de-authorizse the machine in iTunes incase any hardware repairs change the hardware ID of the machine and you have to use another authorization when you get it back to get iTunes to recognize it.
4. user packs up machine, calls shipper to arrange a pickup
5. shipper picks up box - off to Apple, repaired and returned
These were for in-warranty (or AppleCare extended period) repairs. I think if out of warranty, they require a credit card number to charge the shipping to.

Can anyone tell me where to send my i phone to for repair?? I have paid by card on this site but been given no details as to what address it is to be sent . i am not a computer whizz but not an idiot either and i am becoming more and more frustrated !!!!!

Can anyone tell me where to send my i phone to for repair?? I have paid by card on this site but been given no details as to what address it is to be sent . I am not a computer whizz but not an idiot either and i am becoming more and more frustrated !!!!!

Yes, AppleCare can tell you. Below is the number for AppleCare in the US.
1-800-APL-CARE *
1-800-275-2273
Hours of Operation: 7 days a week from 5am - 8pm Pacific time.
If you live outside the US, additional contact information can be found at this link.
http://support.apple.com/kb/he57

How do I get photos on my iphone into photostream for icloud?

how do I get photos on my iphone into photostream for icloud?

have you you downloaded the icloud software on your PC? Once it is set up the photos should go from your camera roll to the photostream automatically. Just go search for download icloud in google and install it. You also need to check you have the photostream turned on on your phone. Go to settings, icloud then photostream and check it is turned on.

I sent my Iphone 5c in for repair and when they sent it back my sim card wasn't in it is there any way i can have them send it back or do I need to get a new sim card for it?

I sent my Iphone 5c in for repair and when they sent it back my sim card wasn't in it is there any way i can have them send it back or do I need to get a new sim card for it?

You'll have to get a new one from your carrier. I believe the shipping instructions for mail in service explicitly tell you to take it out as you will most likely not receive the same phone back. Apple doesn't repair most phones, they replace them.

TS4036 I recently had to send my iphone off for repair and when it came back they had restored it t factory settings. Is there any way I can get my music and photos back from icloud ??

I recently had to send my iphone off for repair and when I have got it back it has been reset to factory settings. Can I get my phonos,music etc back through icoulds ?

If your backup is incomplete you won't be able to use it. Do you have any backups on your computer? (You can check by opening iTunes and going to iTunes>Preferences>Devices (Edit>Preferences>Devices on a PC). That will list any available backups on your computer.

Sent iphone 5 3x for repair ( 1 repair and 2 replacement ) in a span of 2 months.. And i just ask apple care to extend the warranty of my replacement iphone 5 for 6 month, i mean how can you trust the 2nd replacement if the 1st replacement didnt last long

Sent iphone 5 3x for repair ( 1 repair and 2 replacement ) in a span of 2 months.. And i just ask apple care to extend the warranty of my replacement iphone 5 for 6 month and they reject it, i mean how can you trust the 2nd replacement if the 1st replacement didnt last even for just 1 month? Really dissapointed!!

No, really just want to voice out my dissapointments with apple care.. Im just really ****** off..

I requested service to send in my ipod touch for repair but was expecting a box to be sent so that I could send it in. Did I misinterpret? Am I supposed to send it in myself with my own package?

I requested service to send in my ipod touch for repair but was expecting a box to be sent so that I could send it in. Did I misinterpret? Am I supposed to send it in myself with my own package?

??? Your right in the neighborhood of... Where's my box. Did you receive a contact or tracking number? I guess I would make a couple of calls to Apple to see where things are. Good luck. Cheers.

How to package monitor when sending off for repair

Dear members of this forum, I have today arranged for my monitor to be sent off to an Acer repair centre in Telford after I found the display had some issues - namely a noticeable white blotch on the screen and dark edges). I have the 21.5" model of this monitor - for some reason Amazon removed my version. Unfortunately I no longer have the boxes that the monitor came in so I wanted to ask you how I should go about packaging the item to ensure it is delivered safely without any damage whatsoever. Could somebody also please confirm whether I need to send off all the cables it came with as well? I had no use for the VGA cable, so I do not know where it is. HDMI cables were not provided. Would it be okay to send off only the 1. Monitor and 2.Power Cable? It would be very helpful if you guys could give me dimensions of the box the monitor came in. Also, any advice as to where I could get the cardboard boxes and bubble wrap too. Thank you for your time, I look forward to your replies.

Here's the weblink with information to package the product to ship it in for repairs.http://acer.custhelp.com/app/answers/detail/a_id/32900/kw/repair/related/1You do not need to use the orginal box, you may use a plain box.You do not need send the vidoe cables. You may send the power cord if the monitor has power issues so that it would be replaced if defective. Click the Kudos to say “Thanks” for helping! select "Accept Solution" if your issue is resovled.

HT1438 How do I go about sending my iPhone 4s off for repair?

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