I requested service to send in my ipod touch for repair but was expecting a box to be sent so that I could send it in. Did I misinterpret? Am I supposed to send it in myself with my own package?

??? Your right in the neighborhood of... Where's my box. Did you receive a contact or tracking number? I guess I would make a couple of calls to Apple to see where things are. Good luck. Cheers.

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I sent my iPod Touch for repair, but it still has the same problems as when I sent it off. Help?

It started when my ipod suddenly stopped playing music. After I contacted support and tried just about every way to get my ipod fixed, I was eventually set up to have it shipped to apple for repairs. After two days, my ipod has returned with papers saying that the technicians at apple were unable to find anything wrong with it. The only problem is that it is still behaving the same way as it was before I sent it off, even though nothing was found to be wrong. My music still does not play and my apps will not sync. I decided to give a restore in recovery mode another shot, just to see if it would work, but the restore still only goes so far before the bar completely stops moving. Now, my ipod won't restore or come out of recovery mode, and I'm getting desperate. I thought having it sent off would fix all my problems, but nothing has changed. Please, can anyone help me? I don't know what to do anymore...

- Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Next try restoring on another computer
- Last, make an appointment at the Genius Bar of an Apple store. That way you can demonstrate the problem.
Apple Retail Store - Genius Bar

Ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???

ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???

Jennifer...
Follow the instructions here > iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

If i send in a white ipod touch for repair, will they send me a white one back?

I need to send in my ipod touch 4g for repair on the sleep/wake button.
but its white, so will they send me a white one back??

Yes.
B-rock

Tried to send iMessage from iPod touch (5th generation) but continuously says "contact not registered with iMessage". The contact IS registered with iMessage, but won't send any messages to anyone.

I have an iPod touch 5th generation (7.1.2) that has not been sending iMessages to other iMessage users. At first my iPod would not let me sign in to use iMessage, but I searched on different discussion boards that helped me log in. Now the trouble is not being able to send messages at all. I tried to delete the contact I was trying to message and restart the conversation board, but that didn't help at all. The contact continues to say 'xxxxxx not registered with iMessage" when, in fact, they are. I need help to resolve this issue.
Thanks

Can you receive Message?
If so can you reply?
Have you tried when connect to another network?
Also see:
iOS: Troubleshooting Messages
Using FaceTime and iMessage behind a firewall

My question last time didn't get answered. Can I send in my iPod touch for a new one if I have a two year warranty?

My iPod touch 5th gen isn't charging, when I plug in my charger I've always used. It's an apple product and a message pops up saying "This accessory may not be supported" The charger isn't the problem because my mom used her iPhone with my charger and her phone charges fine with it. For Christmas, I got a portable charger and I used it the day after Christmas for a little bit and it worked, but then 20 minutes later my brother wanted to use it. So I let him use it. Then I went to go use my normal charger instead and when I plugged it in that message popped up. It's been like this sense the day after Christmas and the only way it charges is right before I swipe right to turn my iPod all the way off I plug my charger in real fast before the message can pop up. I've tried resetting my iPod, cleaning out the area it charges, and few other things. I've also tried getting help from people that work with technology at some stores. They all told me I had to contact Apple Support Communities. I'm trying to contact you guys, but last time I did it didn't solve my problem. I really want to get an answer to be able to fix it or have it replaced. I'm 13 and saved all my money on my own to get the iPod have. It took me a long time to save and I really don't it to be broken and not be able to get it replaced. Someone please help my resolve this.

You late question did get answered:on the 18th of this month. Sounds like you did not like the answers. Starting a new post without mentioning yur first post wastes people time
My iPod touch 5th gen isn't charging and when I plug my working charger in that I've always used a message pops up that says "This accessory may not be supported". So can I send it in for a new one if I have a warranty?

HT5538 Broke my iPhone so i want to use my iPod touch for imessaging but my imessages wont send

I broke my iPhone and I would like to use my iPod to send iMessages, except everytime i try and send a message they won't deliver. My iPhone and iPod accounts are linked.... so not sure why this is happening. I went into messages settings and made sure my send & recieve was correct and it is. someone help please!!

Do the recipients have an iPhone, iPod touch or iPad with the Messages app and are yo calling the email address or phone number they set up for Messages?
An iPod can only Message to another iOS device with Messages.
Otherwise
iOS: Troubleshooting Messages

Mailing Ipod Touch for repair......

I set up a repair for my Ipod Touch on the Apple support website. Now do they send me some sort of shipping envelope so I can mail my Ipod to them for repair, or do I have to mail my Ipod to them myself? I was wondering since it has been 2 weeks since I filled out the online form for it to be repaired and I have received nothing in the mail.

You should have received a confirmation email about your service arrangements. Give them a call and ask what happened: U.S. iPod and Mac technical support:
(800) APL-CARE (800-275-2273)

Sent in my iPod Touch for repair because of lower volume button, and...

...Apple is sending it back to me because "No problems found." I sent in my iPod because the bottom volume button was at first hard to press and now it only works sometiems when I press it. I CLEARLY described that the bottom volume button only works half of the time and I took the time to give them my iPod so I basically just gave them my iPod for no reason? What should I do since the problem is still going to occur when I get my iPod back?

Hi Cole!,
Make a reservation with a Genius at a local Apple retail store or call AppleCare.
http://www.apple.com/retail/geniusbar/
U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
-Jason

What information do I need to send in my IPod touch to be replaced and how do i get the box to ship it in

What info do i need to send in my ipod touch to be replaced (i still have the 1 year warranty) and how do i get the box to ship it in also I have no clue what the address is please help

The instructions on how to obtain warranty work is covered here:
Apple - Support - iPod - Service FAQ

Would like to use iMessages internationally, sending between an iPod touch and and iPhone. Does anyone know if it will work between countries?

Would like to use iMessages internationally, sending between an iPod touch and and iPhone. Does anyone know if it will work between countries?

The iPhone is not user servicable. You can get an out of warranty replacement from Apple for $149. If you open the phone yourself, you forfeit the ability to do this.

I have a Iphone 3gs with the reading list and I was upgrading my phone however Im changing to a samsung galaxy s3, I wanted to know how to send or sync my reading list on my phone to maybe an email or something so that I could copy it to my galaxy??

I have a Iphone 3gs with the reading list and I was upgrading my phone however Im changing to a samsung galaxy s3, I wanted to know how to send or sync my reading list on my phone to maybe an email or something so that I could copy it to my galaxy??

Go to supportprofile.apple.com and remove your device. Alternatively you can call in to apple and have Apple look up your phone number. They may be able to remove it from their end.
If it does not show up in either of these places, have the people whe own the other iPhone send you a message> this message will be blue for an iMessage> have them push an hold on that message and select the option "send as text"> this should send the message as green> do this two - four time till it starts sending as green on its own.> this should fix it.

Trouble sending email from iPod Touch

I have My own Local ISP, I'm not having a problem from their end. I am having trouble sending my email from the outgoing mail server from my iPod Touch, I have it set up correctly.
What I wanted and tried to do is sync my composed and sent emails from my iPod Touch to my computer email Program (Apple). What I did was I plugged in my iPod Touch to my computer, clicked on "Devices" in iTunes, clicked on the Info. Tab and scrolled down to "Mail Accounts" and chose the "Sync Selected mail accounts": check box, Then I chose my ISP Pop account email check box, then chose the "Advance" section and checked all the check boxes: Contacts, Calendars, mail accounts, and Bookmarks, then I clicked on the Sync Button at the bottom. After I did this I tried sending an email from my iPod Touch, the email went to the out box and not to the sent section of my iPod Touch, my iPod suddenly stopped sending email and had little trouble getting email from my computer while my iPod Touch was "checking" its "email" with its little blue wheel spinning at the bottom of the mail iPod Touch screen, My computer email program (apple) would get the little Triangle next to the inbox. I had went Back to my iTunes, iPod Touch "Devices", Info Tab, and undid what I did and re hit the Sync Button again, I then had noticed that in the "Advance section" the "Mail Accounts" check box was un high lighted, I am not able to check it if I wanted to. Now sometimes I am able to get my email from my computer, I am able to send email from my computer email program (Apple).
Does any one have a solution and that can help solve this sticky problem? and help me refix this?
Thanks,
Trisha Foster.

Without having the stuff to hand - this is what I did. You need to make sure that your password and username are left blank in the settings for out going mail on your touch. this will be changed back if you let itunes sync email addresses on your computer. I had the same problem until I read somewhere that you needed these setting left blank.

How do i delete my cell # from my daughters ipod touch? I have changed the #'s in my apple id but it is still using the other cell # in their ipod touch for imessage which allows them to send recieve and read texts to that #.

how do i delete my cell # from my daughters ipod touch? I have changed the #'s in my apple id but it is still using the other cell # in their ipod touch for imessage which allows them to send recieve and read texts to that #.

You can only uncheck the cell phone number. The only way to delete it is to use for FaceTime and Messages an Apple ID not associated with the iPhone.

Can Apple send you an iPod touch if yours is stolen

Can Apple send you an iPod touch if yours is stolen ??

For $299 plus shipping and handling.
Sorry, they don't replace stolen items for free.

I requested service to send in my ipod touch for repair but was expecting a box to be sent so that I could send it in. Did I misinterpret? Am I supposed to send it in myself with my own package?

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