HT1476 My new i phone5 is plugged in and powered off but I am not getting any charging icon on the screen. Any suggestions. Phone is new and not charged
I have a new iphone5. I have it poweredoff and plugged into the wall, but I am not getting any charging icon. Any ideas?.. Bill Steed
You will not get anything on the screen as your iphone is powered off.
Ideas for what?
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Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it? I fear it may be stuck in some sort of reset loop which is stopping itunes from recognizing it. How do I go about the process of sending it in to apple if I cannot find a fix? Thank you in advance, it is greatly appreciated!!
- See if placing the iPod in Recovery mode will allow a restore.
- If not successful and you can't turn the iPod fully off (that is required to place in recovery mode), then let the battery fully drain. After charging for at least an hour try the reset, restore again
- Then time for an appointment at the Genius Bar of an Apples store. -
I recently bought the new Iphone 4S on the Bell network. I subscribe to visual voicemail, and when I get a voicemail I can listen to them but when I go to delete them it freezes the screen for a second or two and goes back to the homescreen. Anyone else having this problem? I've called Belland they're clueless about this, and Apple support doesnt seem to know much about it either.
I was mislead as well. It turns out that visual voicemail is only partially supported by Bell. You can only playback voicemail. It doesn't show the caller ID either. You still have to call your VM in order to delete messages (which kinda defeats the purpose). According to Bell tech support they're "working on it" but I wouldn't hold my breath.
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I've never really had problems on syncing one device to another. However, this time time I can't seem to restore it to the 5s. When I check iTunes it says that all purchases has been downloaded, but of course it's not. When I try to find it so maybe I can re-download it, it reflects as purchased so I can't download it anymore. Help pls...
And you are looking in the Purchased tab in the iTunes store app on them ? On that tab you've selected Music at the top of it, then 'Not on this iPad' and 'all songs' ?
Is that what you are seeing in the Purchased tab, or is there not a Music button at the top of it or are you not seeing anything listed there ? -
my iPhone 4 is no longer chargeable. Whenever I connect it to the charge, the charging icon appears on screen but even if I leave it for a night on charge the charge icon will remain on the screen but there will be zero percent of battery. I tried five different charges and plugs [ one in the apple store], same result. Any suggestions please?
You clearly did not notice that you have joined a USER TO USER COMMUNITY FORUM
This is NOT Apple ,Apple do not read nor do they therefore respond
So if you would like to wind your neck in ........................
try a reset of iPhone and then a restore,best, as new and if it then functions correctly try restoring with your backup -
My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does not appear in the iTunes bar. what do I do?
If MacKeeper corrupted the Recovery partition then even I underestimated its potential for damage. Garbage "cleaning" apps will cause misery but I have not found that the Recovery partition to have been affected by using MacKeeper or anything like it. I doubt that it did so, but I have learned not to underestimate the potential for such things to result in system corruption.
Before concluding your Mac has a hardware failure, try booting OS X Internet Recovery by holding command option r on startup (three fingers). That will force your iMac to bypass the Recovery partition altogether, and convey the ability to create a new one.
An Internet connection will be required (wired or wireless).
At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
Assuming the HD remains usable you can then use Disk Utility to erase it. Reinstall OS X, restore your essential software and other files, and don't reinstall the junk. -
I have an iphone 3gs - yes, an older iphone.
This morning apple had a msg that asked if I wanted to upgrade to the new ios 6.1 (?). I said yes. Now I can't use my phone. I've tried hitting the power and other buttons. I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple? This *****! I realize (now from reading internet) that my phone/system may be uncompatible. Help!I have a 3GS (a true classic design!) and have upgraded it to 6.1 today. The process did not go without a glitch - it took a few attempts to get the app's to sync but after detecting the ones causing an issue and deleting them it works - so far! I have had issues about 50% of the numerous times a new OS is uploaded to this phone and always take the new OS with trepidation. But at least you know there is a 3GS with 6.1 working OK.
I suggest you do a fresh restart to the phone several times - without it being connected to the computer - to see if it gets its act together and starts. I think it will. Hold down the top 'power' button and front round control button until it shuts down - goes blank and dead. Then press the top power button to re-activate - reboot - it.
If that does not work then plug into your itunes computer, navigate in iTunes to see your iPhone and hopefully you will be able to sync it or at least 'restore iPhone' from the 'summary' tab.
If you can not get onto the iphone perhaps you will still be able to sync if in iTunes by going - 'file' - 'devices' - 'sync iphone' or failing that try transfer purchases' and ultimately 'restore from back-up'.
I had technical problems with my old 3GS (suffered a failed wireless antenna) so I took it to an Apple Store and they issued me with a service-replacement/reconditioned phone for a very modest charge. So if worst come to the worst get a new phone that way! -
I have two versions of Pr, one is the latest 2014 and when trying to open a Pr2014 session, I get an error message saying the project was saved in a newer version and cannot be opened. Could there be an issue with an older Pr application on the computer? Please help!
You need to be very careful which project you open in which version.
For 2014 make sure its on 2014.1 build 81. -
Hi I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music. Home sharing is not working. How do I successfully transfer and sync the music off my ipone 4 to my mac book pro if they have different Apple IDs? Thanks!
What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.
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I have a pioneer 50 inch plasma + I purchased new from the company back in 2005. I tried to hook up an Apple Tv to the pioneer receiver that came with the TV. I can not get it to work.
The receiver has two HDMI inputs in the back. However they say they are not for PC's. Furthermore they must be set up by going to the home menu. I tried everything, but I can not get the receiver to talk to the Apple TV. I even tried a connector that uses an HDMI to the Apple TV that has the other side of the cable as 5 RCA cables. I could not get the receiver to see the Apple TV. I have a newer TV in the house, it has no problem talking with the Apple TV. But this older system seems to be handicapped in its ability to talk with the newer Apple TV system.
My Email is [email protected]
Do you have any suggestions
Thanks
BobI could not access the Apple TV on the television. If I put the Apple TV directly into by TV, I have an external sound system (entertainment system), therefore I worry that I would by pass the audio.
Thanks for taking your time to attempt to help! Any more suggestions would be greatly appreciated.
Bob -
while updating my ipad to new software through itunes it got stuck and does not work anymore - it just displays the screen with symbols of itunes and the cable to connect to it - help - what should i do?
Disconnect the iPad, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is 'appsolutely' safe!, reconnect and follow the prompts.
If that does not work then see here http://support.apple.com/kb/HT1808 -
My drive failed on my iMac and I had to get a new drive but now my iTunes music is gone including all the CD's I added to iTunes, and all of my custom Playlists. All of that stuff is still on my iPhone 4, but how do I get it all onto my iMac again? I have CD's on my phone that i no longer have the physical copies of so i can't just re-download them all, plus it would take forever! I just want to know if there is a way to get all of what is still on my phone, back over to my iMac with it's new drive and restore my full iTunes library to the iMac with playlists, CD downloaded music, and my iTunes bought stuff, so i can go back to synching the 2 devices without losing everything that's on my phone that used to be on both devices?
iTunes Store- Transferring purchases from iOS device or iPod to a computer
Downloading past purchases from the App Store, iBookstore, and iTunes Store
How to dowload purchased music -
I get a message "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes." Please advise what I need to do to get around this issue - at the moment iTunes wont open up!
Hi did you ever get a solution to this problem? Having the same issue myself!
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I dropped my iphone 4 pretty hard, it cracked (although it already had a few cracks in it) and now the screen is black but sometimes has a background light turn on and then off. Holding the home button and off button at the same time do not work. When I plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not seem to recognize it. It gets really really hot when plugged in (which I don't think is normal). icloud does not recognize it under "find my iphone" either. What could the problem be? I am wondering if dropping it dislodged something inside. if so, what did I dislodge and is it possible to fix this myself?
ThanksSounds like that drop was a critical one, my friend. I would make an appointment at your nearest Apple Retail Store, because you're going to need a replacement. Also as a side note: the reason that the charger is making the phone vibrate over and over is because there is a disconnect somewhere in the charge port of the phone, causing it to plug in and out over and over.
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I just received my new Mac Mini and want to migrate files from my Time Machine. I assume the old OS is on Time machine and I don't want it to supersede the new Yosemite OS. Do I have to Do anything special?
Using Migrations Assistant will only move the data and other things over, it will not bring over a previous version of the Os since the 2014 model can run anything earlier than Yosemite.
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