HT1491 I have £25 credit on my iTunes account and it won't let me use it and I can't down load free apps now
I have add a £25 pound gift card to my account yesterday morning and I still can't use it to buy any thing and I can't download free apps
When you contacted iTunes support about this, what did they say?
http://www.apple.com/uk/support/itunes/
Similar Messages
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Hello, I have $15 credit on my itunes account and would like to send a gift (music) to my girlfriend, but everytime that I click on "send a gift" is asking me "a method of payment is required to buy an itunes gift". I want to use my credit, not my card. Please help
You cannot use iTunes Gift Card Credit for Gifting.
A Credit Card associated with your Account is required -
Hi, why can't I use my apple ID even downloading free apps there's a prompt message saying " this ID has not been use to iTunes" what should i do?
That usually means that your payment information is incomplete. Even if you want to download free apps, unless you were able to select "None" as your payment option when you created the ID, you still have to enter a credit card.
There is a very specific way that you have to create an Apple ID if you don't want to use a credit card and I am guessing that is what you wanted to do originally, but you didn't do it correctly. The instructions are in this kb article.
http://support.apple.com/kb/HT2534 -
Why when I want to down load a free app, it ask me for my credit card number?
Select None for payment method >iTunes Store: Changing account information
Why can’t I select None when I edit my payment information? -
I have £25 credit in my itunes account but cannot spend it
Hi,
I have £25 credit in my itunes account, from 2 gift vouchers, but I can't actually spend it. When I chose an album to download, I am taken to a screen that allows me to enter/confirm my bank account details, but there isn't an option to use the credit in my account, even though I can see it in the top left hand corner next to my apple ID.
any advice,
thanks,The iTunes Store sometimes requires a credit card to check that an account is valid, but shouldn’t normally charge purchases to it(except for gifts) while there’s sufficient iTunes Store credit.
(111480) -
I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?
Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H. -
I cant buy icloud storage as there is an error bt i have enough credit in my itunes account
I cant buy icloud storage as there is an error but i have enough credit in my itunes account
i have enough credit
If you are referring to the balance from a redeemed iTunes gift card or certificate, that won't work.
iCloud storage can only be purchased from a debit or credit card account.
Read here > iCloud: Manage or buy more iCloud storage -
I have a 100 credit in my iTunes account and I am not able to log in to my account because my email is no longer active, can a get a credit for amount i have in my account?
Why can you not login into the account ? You should be able to if you remember the account's password, if you can't then you can get it reset e.g. by answering your account's security questions : http://iforgot.apple.com
If you can't reset it via your security questions then contact Support in your country, they should be able to reset your password (and security questions) for you (after they've verified your id and that it's your account).
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
You can then change the primary email address on your account e.g. by logging into it via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com -
I have credit on my iTunes account and want to rent a movie, but it is asking for my security code on my credit card. Will it charge my credit card? Why is it asking for my security code?
thit is just for authentication purposes. it wont change anything with your billing info
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Trying to set up Fam Sharing but can't get past the prompt telling me to add a payment method. I already have a payment in my iTunes account and wish to use it for FS. How do I do this?
Hi printspat,
From what I gather, you have a payment method selected for your iTunes Store account which isn’t being accepted when setting up Family Sharing.
Take a look at the he article linked below provides, which provides a lot of great information about Family Sharing, and make sure you're trying to use a valid payment method for setting up Family Sharing.
Set up Family Sharing - Apple Support
One adult in the family—the family organizer—can set up Family Sharing for the group from their iOS device or Mac. When you set up Family Sharing, you'll be asked to confirm that you agree to pay for purchases initiated by the family members you invite and that you have a valid payment method on file. Valid payment methods for setting up Family Sharing include credit cards and debit cards.*
Cheers,
-Jason -
Do I have to have a credit card to down load free apps?
Do I have to have a credit card to down load free apps?
You must have a method of payment on your iTunes store account to download free apps. The method of payment is used to verify your identity and age. It does not have to be a credit card; see: http://support.apple.com/kb/HT2534
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I have two Itunes Accounts and I would like to merge all Apps to one Account. Is this possible ?
No. You can not.
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I live in Mexico but when I went to USA I opened an account there. I still have 0.04 usd on my iTunes account and i can't change the region until I use those 0.04 usd, how i can do it
Contact iTunes support & request they clear the balance:
http://www.apple.com/support/itunes/ -
My wife and I have iPhones with 2 different iTune accounts and iCloud accounts, How can I set my Mac and iTunes up to be able to sync all as 1?.
You can't merge two iTunes accounts.
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I'm checking my iTunes account, and it shows that a bunch of apps have been added to my account that I did not buy, nor are they on my iPhone. What can I do?
change your password and see if they purchases hit your card on file
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