HT1491 it shows a credit $25.00, it tells me unable to complete purchase of a game $1.99. Why?
It shows a $25.00 credit, why can't I purchase $1.99 game from app store and download it?
To Contact iTunes Support... Use this Link > Apple Support iTunes Store Contact
Similar Messages
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I entered a 50.00 gift card in itunes page and it showed a credit balance of 50.00 but when I went to redeem it asked for code which I had already thrown away
Kathy, Try the suggestions in this document: iTunes Store: Invalid, inactive, or illegible codes
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I updated my credit card info with my apple id and now I can't locate any purchased apps or music, any ideas?
Sounds like you opened a new account using a new Apple ID. This is the only way you would lose purchases because past pirchasea are always tied to the ID that they were purchased under.
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When I go into "music" to purchase a song a "pop up" comes up asking me to verify my payment information. When I click on that it's asking me for payment information even though I have a $26.47 credit on my account. Out of frustration, I entered in payment information and when I went to purchase a song, it still didn't allow me to download. I don't understand what the problem is. I've sign out and re signed in to hopefully update my account (as advised by a trainee at the Apple store) but that hasn't worked either. When I go into my account information - it's all there, my name, address, apple ID, even the credit I have. It shows that there is: "No credit card on file". It shows that I have 2 computers are authorized to play content purchased with this Apple ID. What do I have to do to use this credit?
Even if you put a credit or debit card on file with iTunes it will still use your balance FIRST.
I would suggest putting a card on file and testing to see if it will allow you to make a purchase, then removing the card from the account after successful download of an item.
EE -
How the excise process happen in SAP. FAGLB03 is showing a credit ba.
Hi All !
Please tell me ,how to find out diffrence amount for given problem:-
Opening Balances of Excise duty payable accounts as on 31.3.2009 are coming in to picture in T- Code FAGLB03 is showing a credit balance Which actually should show zero balances. In same way cenvat Credit balances both in RG23 A part II and RG 23 C part II are also not matching.
for FAGLB03 ,some entry is passed with sa document type with FB50.
And explain me how the excise process happen in SAP.
Thanks and Regards
Archana SharmaHi,
Reverse FB50 Document & post through J1IH.
Ramesh -
I redeemed my iTunes $25 card yesterday and only used $2.00 but it does not show in my account. I'm trying to make a purchase but it just wants my credit card info
Go to Apple logo (top left) > App Store > Store (Top row of options) > view my account > log in > then edit the details.
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My credit card has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I call?
Would be problems with purchases, billing, and redemption option. It's not 100% exact to your issue, but it will get you to the right department.
Go here https://expresslane.apple.com/GetproductgroupList.do then select ITunes, then Store, then Purchases, Billing, and Redemption. Then.. probably pick "My topic is not listed." -
I purchase a iTunes card but when I click to buy it shows my credit card information would if charge my credit card or no?
As long as you are buying content for yourself (you can't use your balance to gift content) then your account's balance should be used up first before any remainder is charged to your card.
How purchases are billed : http://support.apple.com/kb/HT5582 -
Like I said, I often play iOS games on my iPhone 4S in my spare time. Sometimes, if the game is good enough, I will attempt to make an IAP (In-App Purchase). Sometimes, I have no trouble with this. Other times it will say: "Unable to complete transaction at this time. Please contact ITunes Store Support. I primarily use a prepaid credit card by AMEX called Bluebird. I always make sure that I have plenty of funds available in it. For instance, tonight, it has roughly $200 stored. So I try to make an IAP for $10 and it works fine. Later I make another for $15, no trouble there either. Then I try to make a purchase on the same game for $2.99 and it gives me that error message.
This has been happening on and off for the past 3-4 weeks only. Every few days it happens, I contact the iTunes Store Support, and sometime in the next 24-72 hours they get back to me. They then apologize for the inconvenience and fix the problem. But the main problem is that their fix seems to be only temporary. It happens irregardless of how much money I have available on my card. I've even had it happen when I had just redeemed a. $50 iTunes gift card and was trying to make a $5 purchase. It doesn't seem to matter if I've spent a little bit or a lot of money that day. It doesn't care for which game I am purchasing the IAP. TThis never happened to me before a month ago. Now it won't stop. And it is incredibly frustrating that it seems to happen for no rhyme or reason out of the blue. Then I'm stuck waiting on the support staff to get back to me for the next few hours to few days, depending on the day.
Is this happening to anyone else? Does anyone have any ideas why this is happening? Or how can I prevent it from happening in the future. The support folks at Apple are nice, but I'm tired of emailing them every other day with the same problem. I'm sure they are quite tired of getting emails from me at the same frequency. Any assistance would be appreciated. Thanks in advance.
Nick
P.S. my Internet connection is working perfectly. No technical difficulties whatsoever other than the inability to make an IAP. Also, after it gives that unable to complete transaction message, I can no longer buy anything with my apple account until tech support fixes it. Any suggestions or ideas appreciated.Thank you Brian, but I just tried that, and it didn't work, I'm still getting the same messages.
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A man broke into my apartment last night and my macbook is missing. I don't have the receipt or the serial number but I purchased it with my visa card. Would someone at the genius bar be able to take my credit card and find out the mac that I purchased and flag it in case the person tries to bring it in?
http://support.apple.com/kb/HT2526 - If you registered a device you can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
My Support Profile - https://supportprofile.apple.com/MySupportProfile.do
Reporting a lost or stolen Apple product - http://support.apple.com/kb/ht2526 - "... Apple does not have a process to track or flag lost or stolen product..."
Report it to the police.
Start filling an insurance claim if you think it is worht it (your rates may rise if you make a claim but a new computer might still be worth it). -
Apple IPhone is not accepting my security code on my credit card unable to make purchases on my IPhone anymore. Please advise already called my bank so it is a apple problem happening. I was trying to purchase poker chips from world series of poker app.
My download speed during this test was 6.63 MB so fast enough for the App Store.
This youtube movie shows what happens: http://m.youtube.com/#/watch?v=jPa_W0PrL5c
The App Store is generally very slow.
Sean -
I responded to install new software message and was asked to restart--I did that--went to lunch and when I returned my screen showed the message that said, "unable to complete update for unknown reason" or something to that regard-and asked me to restart. I tried to restart and now see the apple but the time scroll is in an unending loop and my computer will not boot.-I recently installed snow leopard in order to be able to sync my mobile me accounts--since then my computer runs hot. Not sure if that has anything to do with current issue.
You will need to reinstall Snow Leopard:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the appropriate Combo Updater to return to the Snow Leopard version you prefer from support.apple.com/downloads/. -
I have two Apple accounts the one on my I phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by passed I have tried to change the mini i pad account details to be the same as my computer and original apple i.d.account however, it will not allow me to do I have tried to reset the mini i pad but not all the way to factory otherwise I would loose all my data. I have visited a genuis bench at Fountain gate however, they tell me I need to ring apple support which I will do on the next working day.
You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
My Apple ID -
When I try to set up an Apple ID, it's asking for a credit card, and there is no "None" option, like this page suggests. How can I bypass this? This iPad is for a younger child who has no credit card, and will not need to make any purchases.
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
Hi, I upgraded my iphone 4 (4.3.3) to iso 5 beta 6, but now it shows "No Service" at top left, and unable to complete your activation. Also tells that "this device is not registered as part of the iphone developer programme." How could I fix this problem? Please help me...,
I had a similar occurrence with my just activated iPhone 4.
I had been using the phone for three days when an odd occurrence with voice mail caused me to call tech support. After some discussion they decided to push the activation to my phone (even though I had been using it for three days). When I went to power it back up again I repeatedly got the "no service" notification. I got tech support on a land line and we tried hard reboots and so on. No joy. They told me to take it in to the point of sale and either the SIM card or the phone needed (or both) needed replacing.
I tried one last hard reboot after dinner and the phone came up with service, but I took it in to the point of sale in the morning and they swapped the SIM card out and I went to a Genius Bar appointment to get the phone checked out. It is supposedly OK, but I am still having some problems when syncing it so I will have to visit the Genius Bar again tomorrow about that. At least I have not experienced the "no service" problem in the roughly 24 hours since the SIM card was replaced. (Fingers crossed)
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