HT1498 An error occurred loading this content. Try again later. This is what happens when trying to watch a movie on Apple TV. Have paid for this
An error occurred loading this content. This is what happens when trying to a movie I have purchased
Hello, fortfrances
You may find this article helpful when troubleshooting issues with your Apple TV.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Cheers,
Jason H.
Similar Messages
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My Itunes won't let me Redeem My card It says "We could not complete your iTunes Store request. An unknown error occurred (-1202). Please try again later." I need help please
Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps -
Airplay from ipad 1 gen to ATV 3 gen "an error occurred loading this content try again later"
Hi everyone!,
I just bought a new Apple tv 3 gen which is great.
My situation is the next. I have an add hoc wifi which obviously cant connect with my ATV cause ATV doesnt have browser to set user password. This connection is not quite fast, so problem added to the previous. The thing is that I want to use my ipad 1 gen to airplay content to the apple tv. It works great with pictures and even music (my own library or spotify streamed music).
The problem comes when I try to airplay video from youtube or embedded video from safari so it keeps saying "an error occurred loading this content try again later".
I tried with my iphone 6 and with an iphone 5 and the same, no video from youtube nor web.
If I try to airplay a video that is inside my phone, it works flawlessly.
the specs say that you need at least 6mb connection, but that seems to stream directly from the ATV cause ATV doesn't have hd to store data, but my ipad streams it and plays it like a charm, but when I airplay to the apple tv got the problem.
I also can stream video from my old mac mini through the network using airparrot but it doesn't allow me to send audio, seems to be problems sending audio and video while streaming..
Any help?
does anyone solved it?
thanks in an advance!Two problems seems to be causing this:
1- My poor download connection. Testing its speed barely reaches 1.5 download speed, though it's enough to stream movies with ipad, or computers.
2- the router I have connected to my antenna to create my own network. it is a normal 150 mbps tp-link range extender which is used to create a wifi. This 150 mbps might be much more than a half.
I have tried with a 300 mbps router and now I don´t get the error, but it seems that streaming with my ipad and airplay to the apple tv overloads the network and it loads quite slow in my atv. -
I watched the first 11 minutes of a movie, paused and then when I tried to play again recieved the error - An error occurred loading this content. try again later. No amount of retrying later fixed the problem. I will not be able to finish watching the movie within the required 24hour window so would like to request a refund. Can anyone provide any guidance on how I go about that? Thanks.
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
When Streaming a movie or tv show it stops after a short time and does not finish downloading. We watch the TV show or movie than nothing !!!
a message comes up An error occurred loading this content try again later. We have unplugged everything rebooted several times and nothing
helps. It was working fine until we did a upgrade that showed up on the Apple TV.
modle A1427 3rd generation
Any help would be GREATLY appreciated Nothing on regular TV miss my Apple TV stuff !!!!Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore) -
I continue to receive message that "We could not complete your iTunes Store request. An unknown error occurred (4002). Please try again later." This has been happening every time iTunes Match runs in background. Any suggestions for a cure?
Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps -
Messages "An error occurred while activating. Try again later"
Hi
have an iMac (2,5 GHz Intel Core i5, 4GB 1333 MHz DDR3 latest OS 10.9.4) and I keep getting errors while logging in to messages
- I can send and receive imessages on my iPhone and iPad with no problems
- my apple ID is verified
- I don't have modified the "hosts" file
- My time is set on "automaticly set time and date"
- When mountain lion came out, I had no problem what so ever
- I erased my HDD and did a clean instal. The first thing I did was start imessage and log in.. same error
- I tried another apple ID (from my mom) and that didn't word either
- I changed my password and tried again
- I searched the ports and opened them on my router
- I reseted my icloud keychain
- I searched on the internet and tried everything I could find.
Can anyone help me? There was a time that I could use messages with no problem at all, but like a year ago, I kept getting this error.
Thank you kindly
translated from dutch to english: "An error occurred while activating. Try again later"This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
Step 11
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.apsd.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 12
Reset the NVRAM.
Step 13
Reinstall OS X.
Step 14
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. -
An error occurred during authentication. Try again later or contact your
Hi
I am try to login OBIEE 11g analytics (http://siva:9704/analytics) iam getting error "An error occurred during authentication. Try again later or contact your system administrator". Please help me .my Em and Admin console and rpd working fine.
I have problem only analytics login..
Thanks
NaveenI would say try this first
1. Log in to EM
2. Click on Business Intelligence link on he left-hand side to expand it
3. Click on Coreapplication.
4. Click on the Capacity Management tab
5. Click Restart All
If helps pls mark as correct else let me know updates -
Hello Sir I have an iPhone 4 and when i updated that it got updated but now for restore the data it is showing me the message The "iPhone" could not be activated because an unknown error occurred (0xE8000004). Please try again later. please help me.
Hello Amarchand Sharma,
Are you working with a Windows computer? If so, the resource below may help you troubleshoot the issue you are having restoring your iPhone.
iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
http://support.apple.com/en-us/TS3221
Regards,
Judy -
TS2972 An error occurred loading this content try again later
I get this error constantly while trying to watch content on my Apple TV. I have changed my Apple ID, reset to factory settings, rebooted my Mac, stood on my head and threatened the device with violence. Nothing allows me to watch content I have paid for. What is causing this? How long to wait until "later" is reached and I can try again? I have already expired one rental without watching it, so this is also costing me money. So Apple - how to fix? Does anyone have any suggestions what other voodoo I can use to fix this? If it helps, I have not changed anything in the past few days and I am operating the latest software. A clue may be that I can see the names if everything in the library, but I cannot see cover art.
Help appreciated
DavidHe said he was RENTING a movie NOT downloading YouTube.
I have the same problem. Brand new ATV, and I cant get a update and I get this error when I tried to watch a rented movie. I will try the restarting options. -
We have had this same message for the last week.
We can watch other movies, listen to music without an issue........... we just cannot watch this rented movie.
Can we get a refund, or have the issue sorted?
Many thanksWelcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
Also check your payment details, make sure your details are exactly how they appear on your credit card statement, you might also try changing some of those details, saving them and changing them back again.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.
At this point in time, I’m wondering if this could be related to (but not restricted to) the new feature that allows others to come into your home and use your Apple TV to download and play their content on your Apple TV without logging into their account on your Apple TV. The Terms of Use for iTunes Store content have always been to require you to only purchase and play the content from the store in the location where you live and to use a credit card registered in that location. Previously Apple seem to have been somewhat lenient on enforcing such restrictions, perhaps now they are not. However I don’t really have any evidence to support this suggestion, except that changes made to accounts in these areas do appear to be helping many.
If you are successful in resolving your problem, perhaps you would let us know exactly which action resolved the problem for you. If you are having this problem to begin with, can you also tell us your location. -
Why have I been unable to log-in onto the Internet Radio,while continuing to have access to the other apps?
I was given these steps to follow when I had a similar problem:
1) Quit iTunes. 2) Follow the instructions for the appropriate operating system in this article: http://support.apple.com/kb/TS1597 3) After removing the SC Info folder, reopen iTunes. 4) Choose Check for Available Downloads from the Store menu. 5) If prompted, enter your account name and password, then click the Check button. 6) After the movie finishes downloading, choose Authorize Computer from the Store menu. 7) Enter your account name and password, then click the Authorize button. -
TS3623 "An error occurred while downloading this content, try again later."
I have received this error message for over a week. I have tried resetting, restoring, unplugging, checked WiFi, connections, everything I've seen mentioned in other articles. Previews for ATV movies work, Netflix works, but newer purchases and rentals receive the error message. I recently upgraded my software and that seems to be when the trouble started. Airplay from my MacBook Pro to my ATV works. Any ideas?
I really wish it were. However, having read many of the hundreds of threads on this site devoted to this topic, I see that there are infinite workarounds that one can try, which may or may not resolve problems, there is no actual solution to the overall problem.
If you know differently, I invite you to provide the solution. But from what I gather, there is no solution to provide. -
Can anybody help me with the above question? There doesn't seem to be an email address for simple queries about services that don't work!
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
As I mentioned, there is an error while trying to update photoshop, camera raw, etc. I receives message when you try to download the update, an error occurred. Exit and try again later.
What to do? Without Camera Raw update I can't open Raw files from my cameras. Guy from chat on adobe website just give me link for support website, it's ridiculous.abdzi schrieb:
Hi,
Finally I made an update. I used download files from Adobe update pages (the same websites that were offline for few days), I couldn't do it automatically from PS CS5 application. Last problem is Adobe Extension update, can't do it automatically and manually becouse there are no update files for Adobe Extension CS5 for Windows (only for Mac). Most important is that my Camera Raw can open files from my cameras now. Thank You for your help.
Hey abdzi could you give a short explanation were you found which download files?? I have the same problem and realy need the Camera Raw update. Please!! Thank you
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