HT1657 I've just rented End of Watch and the lip sync is out, what should I do?
I've just rented End of Watch and the lip sync is out, what should I do?
Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
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I just formatted my hard drive and I need to find out what my "wireless password is"
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[Personal Information Removed]Hi:
You need to read your router's configuration instructions on how to access the router's menu.
Hopefully you can access that and in the wireless security menu you will find the passkey to use.
Paul -
I just rented a tv show and it says 45 minutes. Really? Then said 57, now 27 minutes
Do I have to plan ahead to have an instant tv show?Yes this is the likely problem.
@lyn:
AppleTV2 needs 6-8 Mbps internet speed for near instant HD streaming.
SD rentals require less. You can change AppleTV's iTunes store Setting to rent SD by default if that works better.
Beware of doing other things with AppleTV2 while it's downloading a rental - anything from playing music from itunes to browsing other movie trailers can flush the downloaded portion from AppleTV memory making it restart the process when you go back to watch.
Planning ahead isn't a huge deal for me, but it's an issue with AppleTV2 because of the inability to use it for other things while the download is ongoing - if you have poor internet speed an option is to rent in itunes then play on AppleTV under the Computers section where a new Rentals option will appear - trouble is the variety of content is less in itunes especially for HD movies (at least in UK). -
I just rented a movie yesterday and went to transfer it from my pc to my ipad. it says the movie has already been transfered to another device. how do i know what device it was transferred to?
Hello, I am having the same problem
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HELP! I just downloaded pics from my Canon 7D to i photo. I was near the end of editing and the computer froze (started spinning). I forced a restart and went I got back to iPhoto all my work was gone. Any suggestions?
a best practice to is to never have any computer program (including iPhoto) delete the photos from the card but to import the photos and keep them and then after at least one successful backup cycle has completed and then reformat the card -- I use three very large (32 GB) cards in rotation so I do not reformat for typically a year or more giving me one more long term backup of my photos
Try Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
LN -
What a horrible way to treat customers. I was due for updates on my phones and thought I should maybe check some other prices but have been with Verizon for 20 yrs so ended up there. I got 2 new IPhones 5s and the wife couldn’t decide what she wanted so she stayed with old phone but this locked me into a new 2 yr contract . Within a wk one of the new iPhones started turning on and of like 10 –15 times a day. Wk 2 it turned off and would not turn on again . It was my sons who was in college at the time so we talked and he took it in to a Verizon store where he was told I need to come in since the account was in my name. He was away from home , Verizon could see on account it was his phone they said it was not abused, they could not even turn it on , they sold me the phone give him another phone maybe even a loaner till he gets another. So now I need to go to store and explain to 3 different people this is my phone and my son has it and I need a new one. what a waste of time after about 2 hrs and talking to different people and yes they said there were notes on his account from other person he had talked to from different store. So I finally walk out with a receipt in hand and being told I would have a new phone in a couple days. As I sat in my vehicle thinking this is stupid I looked at my receipt and noticed it said droid on it so back into Verizon I went. The salesman said that’s what your son has on his account. My son had activated a friends old phone so he has one since VERIZON REFUSED to give him one. Another hr 3 people and yes they can see he had a new iPhone and notes on it from other store. Sometimes sorry just doesn't do it. I was now late for a appointment . Now I walk out and have been told I will get a new iPhone in the mail in about 2 wk Yes 2 wks again I bought it there just give me a new one and you send old one back. I will also get a new droid that I have to send back because they said they cant cancel it . In about 3 days I get the Droid and sent it back Verizon mistake and a waste of my time . After waiting over 2 wks and not receiving a new iPhone back to Verizon I went . I am now bitter at Verizon after doing 20 yrs of business with them. 3 people 1 hr later I was told it got delivered to my post office . I got the tracking num called the post office and they say o yes that was the droid. Go back in to Verizon another hr of explaining I walk out being told I will get a new iPhone in a couple of days, We’ll see . Once again I got the phone in your store just give me a new one . Do you realize how much of my time you have wasted ? do you care? O what is Your Policy ? How many Billion did you make last year ? I am Locked into a new 2 yr contract . Why don’t you just release me ? After 20 yrs do you think I will ever renew my contract ?
Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck -
my iphone 4 is not responding the screen is just showing a usb lead and the itunes symbol. when i plug it into my desktop mac and try to sync it to itunes ,itunes is telling me the phone is in a restore mode. How do i get it to respond without restoring the phone to new ? there is no option to restore with backup as i have not backed up any of the data on the phone any help would be greatly appreciated thanks
http://support.apple.com/kb/HT1808
You can't not restore if you have reached this point -
I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?
filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference. -
I just purchased a ipad 2 and have not sync it yet. I have an old pc and would like to move the itunes library account to a newer pc that I have. Can I move the library to the ipad and sync ipods to the ipad and/or move the library to the new pc?
Perhaps this web page will help: http://support.apple.com/kb/ht1229
But I must point out that leaving the iPhoto Library on the external is worth considering. Your internal drive would be better off without having to carry the photos.
When you booted with the external connected and you were asked for the library, did you try navigating to the Library in on the external drive? -
I just upgraded to mountain lion and I can't figure out how to use messages... it wants me to use AIM or something like it, but I can't change the user... How do I do this??
See this Thread
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I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome
1) authorize iTunes on the new machine for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it. -
i just got an ipod 5 and the person that had it before has it link to there apple id and didnt give me a password i did a hard reset and nothing happen it still asking me for a password how do i bypass that cause i want to start useing it
Funds cannot be transferred from one Apple ID account to another.
Try here > Rescue email address and how to reset Apple ID security questions
If that doesn't help, contact Apple for assistance with your security questions > Contacting Apple for support and service -
Just bought an ipod touch and it wont sync with itunes. Tried resetting sync history but doesnt work, plus when i try to access itunes preferences it freezes for ages and creates loads of distnoted.exe files?????
Just realised when reading other peoples problems that it is not actually letting me reset sync history???
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My ipod touch 4g just updates today on itunes and the update caused more trouble than good for me. My ipod will no longer show me the battery percentage in the top right hand corner and I am not allowed to drag other applications to the bottom panel. Also my itunes doesn't allow "enable disk use" anymore. Can anyone help? My ipod now says that it's the 4.3.4 version
- Unjailbroken iPod never showed % battery. Just the icon.
- Unjailbroken iPod Touches never had a disk mode.
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I have just purchased a new Mac and want to sync my ipod - previous computer was PC - can I recover tunes from the ipod to the Mac?
1) authorize iTunes on the new machine for your iTunes store account(s)
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iTunes will wipe the iPod but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPod with it.
above covers purchases from the iTunes store. for everything else, check out this post by Zevoneer.
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