HT1687 My iphone is disabled and says conncet with itunes but it say cant help you untill you put in the password?
My iphone is disabled and says conncet with itunes but it say cant help you untill you put in the password?
Restore in Recovery Mode: http://support.apple.com/kb/HT1808. If you don't have a backup your data will be lost.
Similar Messages
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My ipod touch says it is disabled and to connect to itunes, but it won't let me. It is froze....what can I do?
Connect in recovery mode to restore, explained in this article: iOS: Unable to update or restore
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
copied from iPhone and iPod touch: Wrong passcode results in red disabled screen -
ipod touch is saying it is disabled and to connect to itunes but when i do it asks for a password ?
copied from iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
If the issue continues after updating and restoring your device, refer to this document. -
My ipod touch is saying its disabled and to connect to itunes but when i do that it does nothing, what can i do to fix it??
If your iPod has been disabled due to multiple incorrect passcode attempts, restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Hi everyone, I was wondering if someone can help me. I recently got my first ever Ipod. It's the new Ipod Nano 7th Generation. I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens. I have tried uninstalling & re-installing Itunes but this didnt help.
Does anyone have any ideas?
Thanks for your help.I think the problem is that the iPod got set to Manually manage music and videos. It needs to be set up for automatic syncing again. Just unchecking that Manually manage music and videos setting does not do it.
In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen. In the sidebar (along left side of screen), there are two headings (Settings and On My Device). Under Settings, click on Music. To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box at the top for Sync Music. That turns ON automatic syncing for music. Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod). Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below. Then click Apply. -
i want to sync my ipod with itunes but it says the ipod cannot be used because the required software is not installed. run the itunes installer to remove itunes, the reinstall itunes again. i have done as instructed few times but still persists.
Success!
By completely removing all reference to apple or iTunes/iPod/ Safari etc from my computer, it has at last installed. -
TS2771 my ipod touch says disabled and to connect to itunes. but i tried that nothing happened
my ipod touch says disabled and to connect to itunes. i tried that and nothing happened
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iphone is disabled and its sayingconnect ti itunes
my iphone is disabled and its saying connect to itunes
OK... Stupid question... have you try doing as it suggests and connected it to your computer running iTunes?
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My iphone is disabled and have tried the only passcode I have, to no avail. Cannot turn off the Find Iphone because I can't get into my phone.
So, you're not talking about trying to turn on the iphone using your passcode, but are talking about the phone being disabled from having used Find My iPhone to put it in lost mode - right?
Read through this article to find if your device has an activation lock.
http://www.macworld.com/article/2048739/get-to-know-ios-7-activation-lock.html
If this is what you have - the news is bad:
http://www.cultofmac.com/246755/why-ios-7s-activation-lock-is-a-disaster-waiting -to-happen/ -
my dads ipad screen says it is disabed and to synch to itunes, but then when i ry to do that it asks for his password, which the ipad wont let me put in!
Place the iPod in Recovery mode and then restore via iTunes.
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i have forgotten the password to my ipad and its says connect to itunes but i cant connect it to my computer because of the code on the ipad so i need to know how to wioe the whole ipad and start again like a brand new ipad?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I wanted to update version 4.1 to 4.3 but when i did it then the message came to restore it i also restore it then loading started and it was completed more than 75 % but then it gave an error of 1015. then i unplugged iphone and turn it on but it showed to connect with itunes i again connect it with itunes but it chowed again came message to restore i again did it but error occurs ?
You can't update to 4.3 any more. It's no longer signed by Apple.
The error you cite (1015) is indicative of jailbreaking or otherwise modifying the phone.
You can not get help here per the Terms of Service.
Try google or elsewhere or buy a phone you can use. -
please help my iphone 4s is disabled and i cant connect to itunes
Hi, icaruss96.
Thank you for visiting Apple Support Communities.
Thank you for visiting Apple Support Communities.
If your iOS device is disabled, here is an article that I would recommend going through.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
http://support.apple.com/kb/ht1212
Cheers,
Jason H. -
My ipad is disabled and it is asking me to connect to iTunes. I do this but now iTunes is saying cannot connect as I need to enter a password.
HelpHello vbuescher,
The following article provides the options available for restoring access to your iPad, and details each process.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Cheers,
Allen -
I cant plug it into my itunes because my laptop is being fixed.. but even if when it comes back all the data will be lost so if I restore my iphone everything will be lost because I have no backed it up with icloud. I need a way of fixing it without losing the data in my phone.. if there is one.
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons..
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