HT1688 I was billed twice for an iTunes application for turbo tax. How can I get that reversed?
Please let me know how I can get refunded for the duplicate bill for turbo tax. I already paid for it and should not have been billed twice. Thanks
https://expresslane.apple.com/Issues.action
Similar Messages
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I made a purchase from an app on my iPhone, I was charged twice but I only received the product once, how can I get a refund?
Hi .
Click here > How to report an issue with Your iTunes Store purchase
And explain that you were charged twice here > Apple - Support - iTunes Store - Contact Us -
There is an iTunes song charged on my credit card on 11/12/12 ,how can I get it reversed to my account
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I bought an album and two songs which added up to about $13 and I went to check my credit card account and saw that itunes is charging me twice for that same thing along with an extra $1 for something else. One of the transactions is on 11/05/11 while the other one is on 11/07/11 and I only bought the album and songs once and I haven't bought anything else since then. I emailed them about it and they think it's an unauthorized purchase when it isn't I know that I bought the songs but they're charging me twice for that one thing. I've called them and they all said that I have to go to the customer services and that's didn't help so what do I do to get my money back?
This also happened before where they charged me twice but it was just 2 bucks so it was a big deal but this time it's almost $14 and I want that money back.Here's a link to a procedure:
http://www.ehow.com/how_5590751_refund-itunes.html -
I need some help if possible reapplying my live voice guidance to motion x app. I purchased this a few months ago and have receipt for it but it never synced with my replacement phone.
At any point has the device been restored as new and then had content synced to it?
If so, did the problem continue?
Based on the description, my first assumption is a corrupted backup or setting in the backup. -
TS1424 I was billed twice for an app. How do I get a credit for one app?
I was billed twice for an app. for the itouch. How do I get a credit for one app?
Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask. -
I was billed twice for 23$ and I don't knw what for?
I was billed twice for 23$ and I don't knw what for?
We are all users like you. We will answer when we can.
Look at your purchase history and see what the bill was for. -
hi i did not buy any thing from itune and i got a bill for 29;99 plus tax.how can i get my refun back.
Did you buy anything from the App Store? All of those stores are connected to the iTunes Store so that's probably why you got something that said iTunes on it.
If you bought an app, for example, that was $30 you'll probably see "iTunes Store" on the receipt. -
I refuse to pay for a one year automatic subscription for Cosumer report that was charged to my account today without me noticing. How can I cancel that and get reimbursed now?
PatrickFirst turn off auto-renewing subscriptions:
iTunes Store: Purchasing and managing auto-renewing subscriptions
Getting a refund won't be as simple. For that you will have to contact iTunes Store Support. -
HT201359 When you have been charged twice for same item, how do you get your money back?
When you have been charged twice for same item, how do you get your money back?
Morning Domangere,
Thanks for using Apple Support Communities.
Following this article refund will be an option.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario -
help! my iphone was recently stolen before i had chance to sync it or back it up to icloud i purchased an album, how can i get that album in my itunes to listen to. I can search for the album an it just comes up purchased but i cant listen to it
If you bought it from the iTunes Store, click here and follow the instructions; the process of iTunes Store content being put in the iCloud is automatic.
If you got it from another source, reload it from that source.
(88973) -
i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?
You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck. -
I have been billed for an item I did not want and did not intentionally purchase.
How can I get this reversed?All purchases are considered final, but you can try contacting iTunes support and see if they will give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have an old Ipod 5th gen that I have been using for downloading music from my library. Upon purchasing an Ipod touch and registering it in Itunes, I can no longer sync tunes to my old ipod. How can I get that option back on my old ipod?
- iTunes purchases by maybe
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For other music you need a third-party program like one of those discussed here:
newer copy
BTW, this is the iPod touch forum. -
My computer was reset to factory condition. I lost everything. I still have all my music on my itouch but cant get it back on itunes on my computer. How can I get it back?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Or you can use third-party software like Phone to PC to transfer your music.
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