HT1688 My iPhone is all of a sudden not turning on. Plugging it in didn't help. It worked fine this morning but all is black now & unresponsive---confusing
I misplaced my iPhone this morning at church. I couldn't find it and a friend with a phone called it to help me and mentioned "tracking it" We were able to hear it ring and found it. But now it is dark. I cannot turn it on. I tried plugging it in to my iPhone and nothing happened. How can I get it turned on again?
Thanks
Hello Beth,
Welcome to the Apple Support Communities. There are a few things that can be done to resolve the phone not being responsive. First restart the phone, the following article will assist with that process.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can also try some steps in the iPhone Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/phone/
Regards,
-Norm G.
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The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Try a reset. Press & hold the Power and Home buttons simultaneously, ignoring the red power off slider, until the Apple logo appears. Then release both buttons. This should not affect any content on the iPad, it is similar to rebooting your computer. -
Sorry - more information. Using it off iPhone 4S
Hello Theo,
I have a few recommendations for you. First if you havent already, restart the iPhone following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting http://support.apple.com/kb/ht1430.
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
I would also unplug power to your Apple TV and modem/router, wait a good 30 seconds, and plug it all back up.
If none of that gets it going again, then have a look at this article for troubleshooting Airplay:
Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts4215.
Cheers,
Sterling -
I am using an older mid 2007 imac 24 inch running snow leopard 10.6.8
I normally accept software update recs, and today when installing the security update to java, all went fine till restart, when I got the universal "NO" sign, the circle with the line through it and just spinning gray bars underneath.
Booted from system disks, ran first aid, said the boot block partitions or something like that needed updating but disk appears to be ok. Still not working.
Do you think Alsoft Disk Warrior will fix? I am running off external back up drive now.
Thanks for any help or advice. Apple as usual is as useless as tits on a bull, or a screen door on a submarine, pick your simile...If your backup's up to date it might be less hassle to erase the internal and clone back from the backup. Don't allow the update next time it appears - you're not the only one having problems it would seem.
Note; the message "updating boot partitions" is a standard message that appears after a repair run. It won't go away and should be ignored.
Provided the message "The volume Macintosh HD Seems to be OK" in green has appeared, your disc fle system is fine.
Message was edited by: noondaywitch -
My boyfriend and I both have iphone4's and we both did the 7.3 update this morning. My phone is still working properly but his just shut off after he'd taken a call and now he can't get it to turn back on. Coincidence? He's not dropped it or gotten it wet and he literally had just hung up from talking to me when it stopped working.
Anyone else having issues? Thoughts?
Thanks!NO, but he can try a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
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Baffled how or what happened during 7 hrs of sleep, with the phone beside my head, as to why it is "dead"
Keep on Wall Charger and Reset, hold both home and power buttons until it restarts. This can take about 20 seconds of holding both buttons while on charger.
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Last night my iphone screen all of a sudden was solid blue and now it is black. I tried turning it on and off. Still nothing appeared on the screen. I put it on the charger and this morning it is totally black. However, when I hit the on and off button, I did hear the text message signal go off. When I turned the volume on and off a big white bell flashed. In the last week, there were some other display problems such as the screen blowing up large. The only way to fix it was to turn off the phone and then turn it back on.
What does all of this mean? It seems like I've had these problems since the iphone 4 upgrade.just do reset, press home button and power butoon for a while untill you can see apple
gud luck -
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My iPhone suddenly went down 3 days ago???? Was working fine in the a.m but in the p.m CRASH!! Have tried to restore it 7 times but continually get various error messages starting " Itunes could not perform a restore due to an unknown error" The error message numbers varied from (1009), (1002), and (20000)!!!!!??????????
My iTunes version is up to date. I have performed all the trouble-shooting tasks including trying to restore on a different pc without success!!!
Please help.
Regards,
CiaranThanks Allan for your helpful reply....Since I posted that question a UPS truck is, hopefully, winging its way to do a like-for-like swap...Thank God!!!!..so fingers and toes crossed now for a trouble-free life with my new iPhone!!!
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I was sending text messages this morning but all of a sudden I stopped receiving them. I have found out that I can send them but can't receive them on my mac book or on my wifes mac book, but can receive my messages on the iphone!!! Can anyone help me?
If you're referring to iMessages, then the problem is that Apple is having server issues. If the problems your having are with standard SMS, post back with further details.
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I have a 3GS iPhone, version 3.1.2. I have never plugged my phone into a computer or synced with iTunes. If I do so now, I will I lose everything? What steps need to be taken to ensure that all of my data, contacts, photos, etc. are not lost?
IOS: how to back up http://support.apple.com/kb/HT1766
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My iphone 5 seems to be stuck in the horizontal view when I'm in the message mode. In all other views I can turn the phone 90 degrees and horizontal to vertical works fine. Not sure what the problem is.
I found a solution!
Perhaps this is just temporary, but I have my display up and working again.
Although the symptoms are different were a bit different, the solution here worked:
http://apple.stackexchange.com/questions/120259/grey-screen-after-login-blue-scr een-of-death-from-cmdr
As I was able to connect to my HD via an external monitor, in the finder, I went to:
1. Macintosh HD --> System --> Library --> Extensions
2. From there I moved all of the files that started with ADM and ATI (19 in total for me) to a folder on my desktop. (You will need to enter your admin password for this)
3. Next was a restart.
4. Then my display started working again.
5. After that, I transferred the files back into my Extensions folder.
6. I then did another restart with my fingers crossed and breath held. It worked.
Also... During the last few days of trying to find a fix, I restored a Mavericks backup to my computer away from Yosemite.
I'm very sure this problem occurred when I put my MBP to sleep, disconnected the power in its sleep, while something was connected to a USB port and unplugging the USB device (for me an iPhone charger) while the MBP was closed.
I hope this helps the next person. -
How do I get my Macbook Pro and iphone 5 to sync calendars in 2014? It worked fine in 2013, but the 2014 dates are blank on my Macbook. The all icloud is checked on my phone and the enable icloud account and push are selected on the Macbook.
ThanksDo the events from your iPhone calendar appear on icloud.com? If not, go to Settings>Mail,Contacts,Calendars>Default Calendar (in the Calendars section) and make sure you have selected an iCloud calendar as your default. If you haven't, make this change, then add a new event on your iPhone calendar and see if appears on icloud.com and your Mac now.
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No, no one can do that. You need to try restoring it:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
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+Do a DFU recovery:+
+1. Open iTunes.+
+2. Connect the iPhone+
+3 Press both the home and sleep/wake buttons until the Apple icon appears (ignore the red slider if it shows).+
+4. Continue pressing the home button alone until iTunes sees your phone in recovery mode.+
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