HT1688 My phone turned off while i was texting. I not sure what happened because the battery was at 72%. I tried turning it on but nothing happened.

MY phone turned off while texting battery at 72%. I tried turning it on but screen stays black.

First, try to reset the phone by pressing the sleep and home button for about 10sec, until the Apple logo comes back. You will not lose data by resetting.
If this does not work, connect in recovery mode, explained here:
iOS: Unable to update or restore

Similar Messages

  • Could not complete your request because the file was not found.

    I use mac,when i update photoshop cs6 10.0.0 to 10.0.1
    i try to open the photo(jpg),but the photoshop said
    "Could not complete your request because the file was not found."
    after that i have try other type file (png graphic,psd drawing) ,is work.
    also i have try to uninstall the photoshop and install again,
    it still have (...the file was not found.)problem.
    does anyone know what happen to my photoshop?
    thankyou!!!!

    8-7-2014 updated
    in these few days i have found kind of issue in this forums or other forums
    i try to reset these 3 ways :
    1- Library/Preferences
    2- re-locate the plug ins
    3- delete the (com.adobe.plist )<---some kind of this things
    it's still not work...
    but i have another issue,
    in the photoshop file-->plug-ins file
    inside is nothings ,it's a empty,is that good for this? or this is why i can't open jpg?
    thanks!!

  • Error message: Could not complete your request because the file was not found.

    Tonight tried to open images in Photoshop CC 2014. Could not open any. Received the message "Could not complete your request because the file was not found."
    I installed latest updates yesterday. Today not working. Can anyone assist?

    Well, then you do want your layered file back and the nice thing about Macs, Time Machine does keep hourly backups on your Mac. You should be able to enter Time Machine and restore that file.
    I had hoped opening your file in another app might relase it so you could open it in PS.
    Gene

  • HT1414 Anybody have an ipad that will not power on, for no reason? My ipad always worked fine and then one day it shut down because the battery was low so I plugged it in and it will not power on. Tryed the hard reset option still no power on :(

    Anybody have an ipad that will not power on, for no reason? My ipad always worked fine and then one day it shut down because the battery was low so I plugged it in and it will not power on. Tryed the hard reset option still no power on

    You can try recovery mode to see if you can revive the iPad.
    http://support.apple.com/kb/ht4097
    Have you left the iPad charging for a couple of hours or so to be sure?

  • On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but nothing works. Any other ideas? Or is the phone simply corrupt in some way?

    On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but neither works. Any other ideas? Or is the phone simply corrupt in some way?

    Did you try to connect in recovery mode and restore without using the latest backup?
    Recovery mode and  How to back up your data and set up as a new device
    If setting up as new device does not work, you'll have to get it serviced or looked at by visiting an Apple Store.
    Did you try to remove the ipsw firmware file and restore, to make iTunes download a new copy from Apple?
    Those files are located here:
    Rename, move, or delete the iOS software file (.ipsw)
    iTunes uses "ipsw" files to restore your iPod or iPhone. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
    Mac OS X
    iPhone
    ~/Library/iTunes/iPhone Software Updates
    iPad
    ~/Library/iTunes/iPad Software Updates
    iPod touch
    ~/Library/iTunes/iPod Software Updates
    Note: The tilde "~" represents your Home directory.
    Windows 7 and Vista
    iPhone
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
    iPad
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
    iPod touch
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
    Note: If you don't see the AppData folder, you may need to show hidden files.
    Message was edited by: Ingo2711

  • HT5622 I have accepted the update that was sent this morning and now I can't move away from the accept agreement terms page. I click on accept, but nothing happens and I can't get any other screen to come up.

    After the update this morning, I cannot move away from the agreement, terms, etc. page - I click on accept, but nothing happens and I can't get any other screen to come up.

    Hi chill1946s,
    Here are a couple things to try:
    Restart and / or reset your device
            iOS: Turning off and on (restarting) and resetting
             http://support.apple.com/kb/HT1430
    Check your settings for Safari -- enable cookies and turn off private browsing
             Safari settings - iPad User Guide
             http://help.apple.com/ipad/7/#/iPadabb26b71
    Cheers,
    - Judy

  • I want to delete an iCloud account from my iPhone. It says I have to turn off 'Find my iPhone'. I can't do that because the applied on the iPhone is an old one to which I don't have access anymore. What do I do?

    For some reason the iCloud account on my iPhone has reverted to an old Appleid. I now can't get rid of it for the above reason--I can't turn 'Find my iPhone' off since that old appleid is no longer active and I don't have access to the email address since its from an old job. I am in a catch 22. I can't move for

    If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Whenever i try to backup my Iphone 4 i get an error message " Itunes can not backup (my Iphone) because  the backup was corrupted or not compatible with the Iphone"

    whenever i try to back up my iphone it gives me an error message "itunes could not back up (my)iphone because backup was corrupted or not compatible with your iphone" i already deleted the itunes backups through the prefrences tab. this has not helped. what am i doing wrong?

    I have the same question and the only reply I've found on the forum was "change the USB hub", which HASN'T worked. So I am accepting new suggestions. Tks!

  • IPhone 5 rear camera and flashlight is not working, tried to reset everything but nothing happened also tried to turn it off and on but nothing happened. Please help

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  • I have installed 0S5 but restoring the backup doesn't work. the following messages appear: An error accurred while restoring this iphone (-20)  because the backup was corrupt or not compatible with iphone being restored (my iphone 3GS)

    I have installed 0S5 but restoring the backup doesn't work. the following messages appears: An error accurred while restoring this iphone (-20), followed by another message:  because the backup was corrupt or not compatible with iphone being restored (my iphone is 3GS), I tried restoring the factory settings and then restore the backup, but the same problems and I have lost all my contacts, pictures etc

    Hi Ckuan,
    Thanks a lot for your advice.    
    Deleting the correupted back up means to delete the information of one month since the last back up I made is one month ago.....right? 
    This back up I made right before I restored my iphone.  During the restore however my OS was upgraded to 5.1.1. and reading the comments on the internet it seems I am not the only one whom experience this problem. 
    Can it be that if I downgrade my OS back to 5.1. the back up will not be considered as corrupted?  If so, how do I downgrade the iphone?
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  • My iphone 6 turned off while i was using face time and it returns with the screen saying Hello mean its reset automatically how is this possible ? Now it requires an id and password to activate which i do not remember need help ?

    My iphone 6 turned off while i was using face time and it returns with the screen saying Hello mean its reset automatically how is this possible ? Now it requires an id and password to activate which i do not remember need help ? but i do remember the id and password which i was using on itunes and Apple store. please i almoost buy it in 890$ so it will be a big lost please help me.

    shahzadfromlahore wrote:
    Now it requires an id and password to activate which i do not remember need help ? but i do remember the id and password which i was using on itunes and Apple store. please i almoost buy it in 890$ so it will be a big lost please help me
    Who set up the phone? Who's Apple ID was used to activate it?

  • My phone turns off while making calls

    my handset turns off while making calls, this happens quite often in a day, i restored the phone to factory setting, still didnt help...

    I've got the same issue. Really annoying. I was hoping ios5 was going to fix it, but it didn't .
    I would be really interested to hear if someone has found the cause of the problem

  • The monitor on my macbook is turned off while I was working, I could not in any way to do it again, I could see through the screen off the open pages I was working on, I had to turn off the machine and restart it. and it runs. O.O?

    The monitor on my macbook is turned off while I was working, I could not in any way to do it again, I could see through the screen off the open pages I was working on, I had to turn off the machine and restart it. and it runs. WHAT 'success? The report says the console like this: (at approximately 12.30)
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    03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackWorldMusicInstruments' found at '/'.
    03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackOneInstruments' found at '/'.
    03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackOrchestralInstruments' found at '/'.
    03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackRhythmSectionInstruments' found at '/'.
    03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackRemixToolsInstruments' found at '/'.
    03/05/11 12:08:32 MIDIServer [255] MIDIServer [255] starting; arch = i386
    03/05/11 12:34:35 com.apple.launchd [1] *** launchd [1] has started up. ***
    03/05/11 12:35:06 com.apple.launchd.peruser.501 [86] (com.apple.ReportCrash) Falling back to default Mach exception handlers. Could not find: com.apple.ReportCrash.Self
    03/05/11 12:35:09 com.apple.launchd.peruser.501 [86] (com.apple.Kerberos.renew.plist [110]) Exited with exit code: 1
    03/05/11 12:35:25 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
    03/05/11 12:35:25 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
    03/05/11 12:35:26 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
    03/05/11 12:35:26 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
    03/05/11 12:35:32 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
    03/05/11 12:35:33 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
    03/05/11 12:35:33 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
    03/05/11 12:36:06 com.apple.WindowServer [64] Tue May 3 12:36:06 MacBook-Pro-17-of-Admin.local WindowServer [64] <error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint () to catch errors logged as They Are.
    03/05/11 12:43:39 helpd [160] Response failed Because Listener can not find a port for this QueryID.
    03/05/11 12:43:43 helpd [160] Response failed Because Listener can not find a port for this QueryID.
    03/05/11 12:43:43 helpd [160] Response failed Because Listener can not find a port for this QueryID.

    Do you have backups of all the data on the startup drive? If not, do nothing else until you've backed up that data, if you still can.

  • Was just on my phone as per-usual and then it turned off for a minute, then came back on showing coding at the top with the apple logo in the middle?

    Was just on my phone using snapchat, took a photo and then it turned off for a minute, then came back on showing coding at the top with the apple logo in the middle?

    Graser11 wrote:
    Unfortunately my phone does not even turn on anymore.
    Then try a reset
    If that does not help, then restore the iPhone

  • I left my 4s in the car for apprx 35 mins in 35 degree weather and the phone completely shut off and won't turn back on.  the battery was fully charged

    i left my 4s in the car for apprx 35 mins in 35 degree weather and the phone completely shut off and won't turn back on.  the battery was fully charged.  please help   it is my only ways of communicating beyond my macbook

    It probably overheated and shut down. Hold the HOME and SLEEP buttons until an Apple logo appears. This will take 10 to 15 seconds of holding both buttons.

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