HT1689 Whilst flicking through albums for purchase I have found that it is downloading music I did not want. How do I stop the download.

Whilst scrolling through music I must have accidentally touched the download icon without realizing, I now have 30 odd songs I did not want, can I get a refund

The Terms of Sale for the iTunes store state that all sales are final.
You can contact iTunes support to see if they will make an exception here:
http://www.apple.com/support/itunes/contact/

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Using the HTML Validator for Firefox, I have found that every page I open has errors, not just the ones I have designed; why?

Even using it on this page there are 5 errors geneated.
I am using HTML Tidy.
Is there something wrong? Am I using it incorrectly?

I checked and agree this page does not pass validation
* http://validator.w3.org/unicorn/check?ucn_uri=https%3A%2F%2Fsupport.mozilla.org%2Fen-US%2Fquestions%2F992639%23answer-551039&doctype=Inline&charset=%28detect%20automatically%29&ucn_task=conformance#
That validator is an official w3.org validator
*http://simple.wikipedia.org/wiki/World_Wide_Web_Consortium
* http://www.w3.org/
I suppose it could be expected these pages would pass validation. I will mark this for escalation lets see what HelpDesk's observations are on that.
I also note that ''html tidy'' appears to be a utility originating from w3.org
* http://www.w3.org/People/Raggett/tidy/
As for your own problems with web design that would best be discussed elsewhere. <br />Ordinarily I would say a Mozillazine forum may be a good place to try
* http://forums.mozillazine.org/viewforum.php?f=25
Now that Webmaker have a presence on this forum it may actually be worth asking again and specifically asking from
* https://support.mozilla.org/en-US/questions/new/webmaker
IF you are attempting to use any Webmaker advice or product
* https://webmaker.org/

An album i purchased on my ipad that i also downloaded onto laptop, won't play and continually asks for authorization.. however it was authorized under the same apple id.. what do i do?

an album i purchased on my ipad that i also downloaded onto laptop, won't play and continually asks for authorization.. however it was authorized under the same apple id.. what do i do?

Hey megatony87,
Thanks for the question. I understand you are having authorization issues with a purchased album on your computer. The following article may help to resolve your issue:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks,
Matt M.

HT5085 I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list. I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list. I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

Have you deleted anything from your iTunes library ? Have you checked to see if they are still on your computer, but not listed in your iTunes library ?
If not then do they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for redownloading ? If they don't show there and others do and they are still in your country's store, then check to see if they are hidden : http://support.apple.com/kb/HT4919
If they are no longer in your store for redownloading (or you aren't in a country where music videos can be redownloaded) then you will need to copy them back from your backup of your library/downloads.

Hi...I have this problem, everytime I want to print something out the mac asks me for the computer password...that is really becoming annoying after. That happened since I upgraded to mountain lion. How can I stop the computer from asking me that?

Hi...I have this problem, everytime I want to print something out the mac asks me for the computer password...that is really becoming annoying after. That happened since I upgraded to mountain lion. How can I stop the computer from asking me that?

If you are printing via a Windows shared printer and it is the Windows user account that you are being prompted for then you can save this in the Keychain, as shown below.

Several purchases were made on my iTunes accounts that I did not authorize, how do I get the charges reversed?

I have noticed that some emails were sent to me saying Receipts of purchases, and my iTunes account balance was depleted. How can I reverse these charges and hand my account readjusted. I immediately changed the password, so I just need to undo the damage.

Did not come through right: http://www.apple.com/emea/support/iTunes/contact.html

I get an error message when I try to empty the trash in order to clear up an external hard drive. I had been using it for time machine, have shifted that to a larger external hard drive, and want to free up the space for photographs. Any suggestions?

What should I do when I get an error message (error code - 8003) when I'm trying to empty the trash to clear up additional space on an external hard drive?

Yes. And you should not have moved that folder. Put it back. To move your iTunes library move the folder from User's Music.
tt2

I had downloaded a app and i hit a inapp purchase that i did not want to buy but it had purchased it and had charged me it did not ask me for my username or password or even to buy it had just gone straight through

hello im new to this community and ive done in app purchases before however this inapp purchase was wrong and had charged me 109.99$
it did not prompt me or ask for my username and password, it also never asked me if i wanted to cancel or buy the **** thing it had just gone straight through
my question is how am i to get my money back please someone help me

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again, you should be able to turn off in-app purchases on your device via Settings > General > Restrictions > In-App Purchases 'off', and (depending upon what iOS version that you have on the device) you might also be able to set 'Require Password' to 'Immediately' on the Restrictions (the default is a 15 minute period during which it doesn't need to be re-entered)

HT5714 im trying to download the childish gambino "because the internet" and when i go on my ipod 4th gen and into the itunes store then to the album it'll say purchased but i go to my music and its not there how do i download it?

I have pre ordred the Childish Gambno album "Because the internet" and when i go to the itunes store on my 4th gen ipod touch and go to the album itll show a purchesed but when i goto my music none of its there. how do i download a pre ordered album on my ipod?

You have 15 minutes from originally posting to edit a post - you will get an Edit button at the bottom right of a post. I've asked the hosts to remove it as it's not outside of the limit.
Do you get any music showing under the Purchased link for downloading ? If you do, but not that album, then is it hidden : http://support.apple.com/kb/HT4919 ?

My computer tells me I purchased the Rod Stewart Christmas album, but I did not. How can I get iTunes to cancel this "purchase". Also this thing has just started playing when I turn on my computer, how do I stop it?

My computer tells me I purchased Rod Stewart's Christmas album. I DID NOT. How do I get iTunes to cancel the purchase. Also, this thing has suddenly started playing when I turn on my computer. How do I make it stop?

It is probably too late to cancel it, but contact the iTunes store support staff at http://www.apple.com/emea/support/itunes/contact.html and see what they can do for you.

How can I get a refund for an in app purchase I did not want?

How can I get a refund for an in app purchase I did not want?
The app took over $35 from my account and there is no way this was authorized. Please advise on how I can recover these funds.

They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
I think they do this to their customers very often. It is extremely dishonest.
I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
But seriously...best of luck.

HT201304 Visa has changed for the purchase of Apple products, i did not know how I put the new MasterCard number to finish the process of buying products Thank you

Visa has changed for the purchase of Apple products, i did not know how I put the new MasterCard number to finish the process of buying products Thank you
i have ibad mini
and iphone4
laptop sony
can you sent for me the anser

Changing Account Information > http://support.apple.com/kb/HT1918

HT4009 Apple charged me £20.99 for in-app purchase for an app I just bought an hour ago while I did not bought any in-app purchase. How could I make claim and refund this money?

Apple charged me £20.99 for in-app purchase for an app I just bought an hour ago while I did not bought any in-app purchase. How could I make claim and refund this money?

If you didn't make an in-app purchase within the app then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
You may also want to turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off'

TS1424 I have been billed for an item I did not want and did not intentionally purchase, How can I get this reversed.

I have been billed for an item I did not want and did not intentionally purchase.
How can I get this reversed?

All purchases are considered final, but you can try contacting iTunes support and see if they will give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1424 I had a purchase on my count that I believe downloaded automatically with my update or a restore thy I had to do with my iPad. I notice I don't have to enter my apple I'd now for doing updates so I don't know if its the same with an app purchse.

I had a purchase on my account that I believe downloaded automatically with my update or a restore thy I had to do with my iPad since my 6.0 version update. I notice I don't have to enter my apple I'd now for doing updates so I don't know if its the same with an app purchse. Can the $6.99 purchse be removed since it was not something authorizes with my pole I'd entrance?

I am not doing it in ITunes, but i did down load the song from ITunes. I loaded the song on to my Nano, but in my menu selections it doesn't show the song or the artist in any search format. However, when i plug in my nano to my PC I see the Nano library on my PC drive listings and that song and artist are there. I can click on the song and it will play in Windows media on my work PC. I did notice that the format for most all the songs in my library on my Nano are MPEG - 4 audio Files.
Thanks for your help, Mel

HT1689 Whilst flicking through albums for purchase I have found that it is downloading music I did not want. How do I stop the download.

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