HT1719 I am trying to sync my ipod shuffle to the itunes on my computer. When I try to sync I go to the drop down file tab. PULL up "devices" But the extended options of SYNC, RESTORE, Transfer and Backup won't allow me to click on them. How do I activ
I am trying to sync my ipod shuffle to the itunes on my computer. When I try to sync I go to the drop down file tab. PULL up "devices" But the extended options of SYNC, RESTORE, Transfer and Backup won't allow me to click on them. How do I activate?
Those menu bar commands are disabled when you do not have a device (your shuffle) selected in iTunes.
If the iTunes sidebar (along left side of iTunes) is hidden, from the menu bar, under View, select Show Sidebar. In the sidebar, your shuffle should be listed under DEVICES. Click on it there to select it. Now, those commands under the File menu should be accessible.
However, once you have the shuffle selected, many of those "device-related" commands in the menu bar are also on the iTunes window. For example, there is a Sync button at the low-right corner of the window, which does the same thing as the command in the menu bar.
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iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
or:
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http://support.apple.com/kb/ts1538
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