HT1751 My Laptop and ituns not working, I have romoved and reloaded itunes several times and it still sync with my iphone itunes
What do I have to do to get this fixed?
I would take it to Apple to have it looked at
Similar Messages
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iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?
Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards. -
Itunes shuts down every time i try to sync with my iPhone
itunes shuts down every time i try to sync with my iPhone
Well reading some other discussions i have found to try deauthirizing and reauthorizing, that didn't work. I guess i could remove iTunes and reinstall, but i hate to do that. Maybe I should take all the music off and sync and then try putting it back on? Worked before i put music on there, but then there wasn't much to sync at that time. Anyone know of other possible causes that would make iTunes stop working?
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I am running Windows 7 and using iTunes 11. I have an iPhone 4.
In the past I have been able to sync selected albums and audiobooks with my iPhone using iTunes with no problems, but today when I tried to add an audiobook from my computer to my iPhone, I could not see it (or the audiobooks previously added to my iPhone) listed as a choice under Books --> Sync Audiiobooks --> Selected Audiobooks.
I connected my iPhone to my laptop via USB. iTunes 11 comes up. My iPhone syncs automatically.
I click the iPhone device in the sidebar and the list of choices (Summary, Info, Apps, Tones, Music, Movies, TV Shows, Books, and Photos) appears across the top of the main part of iTunes to the right of the sidebar.
When I click on Music from this list of choices, I have selected Sync Music and Selected playlists, artists, albums, and genres.
Under this I see my list of Playlists and the ones I have checked. I also see my list of Artists and the ones I have checked.
Under these two items, I see the words Genres and Albums, but I cannot scroll down to see them (not even to see the ones I have previously selected to be synched with my iPhone).
When I click on Books I see that Sync Audiobooks is checked and Selected audiobooks is selected, but I cannot see the list of audiobooks from which I can choose the ones I want to add to my iPhone and I cannot see the audiobooks that I previously selected and that are currently on my iPhone. I see the words Audiobooks and Parts, but I cannot scroll below these words to see the list of audiobooks that are on my laptop.
Any help in resolving these issues would be greatly appreciated.
Thanks.
Eddiehttp://www.technipages.com/iphone-ipad-ipod-touch-enable-disable-shuffle-mode.ht ml
I think you've tried that though.
I had similar issue a few months ago - I think it didn't work unless I did it when the music was actually playing in the now playing section. -
I have installed itunes 10.7 several times, all goes well. After reeboot, I go to check for updates and it still wants to update to version 10.7! I cant sync to my iphone4 because I get an error message saying I need version 10.6.3 or later. Help
Thank you for getting me started on the track by mentioning "Revo" Uninstaller. The results of "Revo" spoke volumns on why a successful install of ITunes is so difficult to achieve. It is the evil "BONJOUR".
I then tripped upon the following site by Apple and the detailed directions (I read, printed, re-read and followed the instructions. It was intense) brought a successful ITunes, Quick Time and the lovely Bonjour home. Thank you for the start JD42.
http://support.apple.com/kb/HT1923 -
My new MacBook Pro does not have enough room on the Flash drive to hold all my photos and music. So I want to save them to a server, yet still be able to sync with iTunes on my MacBook Pro. Any ideas?
Nevermind. I see you can change the location of your music files. I'll try that.
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Apple store not allowing me in . Error message claims invalid password.
But I have reset password and wrote it down. This has
Been going on for 2 monthsTry a reset: hold down the home button along with the sleep/wake button until you see the apple, then let go.
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when syncing the days differ by one between my ipone and computer, any ideas ?
i now have an iPhone 4S (since the 3GS died) and again when i enter an all day appointment in outlook it show up a day earlier on the phone.
Any suggestions, apple help are suggesting a new phone but is this a common fault or a setting somewhere ? -
I just got a new laptop and itunes is not working I have tryed to reinstall it and do alomst everything and it's still not working. Help?
What do you mean "not working"? That could mean multiple different things.
If help is desired, be as specific as possible. -
my apple tv is not working, the only thing showing up on the screen is the apple box with a white usb cord connected to it under the hdmi plug in and next to it is an iTunes sign- how do i fix my apple tv?
Restore.
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Itunes will not respond to my ipod touch, i have re-installed countless times and it still is not working. i have also tried different USB's and nothing. please help!
- Try here:
iOS: Device not recognized in iTunes for Windows
- Next try a different computer to help determine if you have a computer or iPod problem. -
Hi, I have a new laptop and would like to syncronise my iphone with iTunes (which I have installed again). But my old laptop has died so I could not transfer any media files, etc. Can I simply connect my iPhone to the laptop without any data being lost?
Many thanks in advance!you have a new phone and a new comp and you want to restore to your old data ?!
I can't think of anything but icloud, and what was purchased via itunes -
My ipad 2 will not work. I tried to reset it many times. Nothing. I plugged it into my computer and followed directions so itunes would show up. Tried to restore (bummer to lose everything!) The ipad could not be restored due to an unknown error (code 9). Any help?
Found this thread by searching the forum. I hope it helps.
https://discussions.apple.com/thread/5471311 -
HI! Firefox ask me to do update, and now ia have 4,0 but now my laptops touchpad scroll not working? i have lenovo t61 and i m useing xp. What i must to to
Hmmm, Norton extensions are broken again in Firefox 4.0.1. It seems that Norton didn't allow for Firefox 4.0 security updates when they updated their Firefox extension for Firefox 4.0. Norton says they'll have a fix in two weeks. A Norton user posted a fix in this forum thread.
http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788 -
ITunes 12.0.1 now just "hangs" and does not complete the sync with my iPhone (iOS 6.1.6).
Hello all,
I've seen similar posts earlier in Apple discussions, but I haven't come across a definitive answer yet…So, let me ask again:
Up until 6-7 hours ago, iTunes 12.0.1 was working perfectly well including syncing with my iPhone (I use an oldie but a goodie and it suits my purposes, iOS 6.1.6, 3GS). Specifically iTunes now "hangs" and will not complete the syncing process with my iPhone. It get to "2 of 6" in the backing up process, and then the spinning beach ball appears. I keep my iTunes library on a separate external HD (USB).
Even if I only want to launch iTunes 12 to use it (and NOT sync), the application freezes.
In similar posted questions, "Linc Davis" has asked that the user run a diagnostic using the Terminal utility. I have done this, and I paste the results below.
Any help with this is appreciated!
System Version: OS X 10.8.5 (12F45)
Kernel Version: Darwin 12.5.0
Boot Mode: Normal
Model: MacBookPro6,2
USB
USB Optical Mouse (KYE Systems Corp.)
System diagnostics
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes spin
User diagnostics
2014-10-26 DiskAid crash
2014-11-03 CalendarAgent crash
Kernel messages
Nov 4 00:58:33 wl0: Roamed or switched channel, reason #2, bssid 4a:xx:xx:xx:xx:70 (note: I blocked these numbers out)
Nov 4 09:11:52 SIOCPROTODETACH_IN6: utun0 error=6
Nov 4 09:26:03 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
--- last message repeated 5 times ---
Nov 5 00:53:48 IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,464)->(2,668).
Nov 5 00:58:25 IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,444)->(2,644).
Nov 5 02:48:38 IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,440)->(2,640).
Nov 5 02:48:38 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
--- last message repeated 1 time ---
Nov 5 02:51:16 IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,420)->(2,620).
Nov 5 08:10:45 SIOCPROTODETACH_IN6: utun0 error=6
Nov 5 08:26:07 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
Nov 5 10:09:50 smb_ntstatus_error_to_errno: Couldn't map ntstatus (0xc0020050) to errno returning EIO
Nov 5 12:43:34 SIOCPROTODETACH_IN6: utun1 error=6
Nov 5 12:46:11 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
Nov 5 16:55:00 SIOCPROTODETACH_IN6: utun1 error=6
Nov 5 21:51:41 IOAudioStream[0xffffff8010256400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,418)->(2,618).
Nov 5 21:52:04 IOAudioStream[0xffffff8010256400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,658)->(2,858).
Nov 5 21:53:44 IOAudioStream[0xffffff801567f000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,478)->(2,678).
Nov 5 21:54:28 IOAudioStream[0xffffff801567f000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,458)->(2,658).
Nov 5 22:00:05 SIOCPROTODETACH_IN6: utun1 error=6
Nov 5 22:08:48 IOAudioStream[0xffffff80180a4200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,40c)->(2,60c).
Nov 5 22:31:57 SIOCPROTODETACH_IN6: utun1 error=6
Nov 5 23:01:19 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
Nov 6 00:01:42 SIOCPROTODETACH_IN6: utun0 error=6
Loaded extrinsic kernel extensions
com.freecom.driver.BoulderScsi (1.0.0d1)
Extrinsic daemons
com.bitdefender.CoreIssues
com.bitdefender.Daemon
com.bitdefender.UpdDaemon
com.wdc.WDSmartWareServer
com.wdc.WDDMservice
com.trusteer.rooks.rooksd
com.sonycorporation.BloggieInstallerAgent
com.oracle.java.JavaUpdateHelper
com.microsoft.office.licensing.helper
com.cisco.anyconnect.vpnagentd
com.bitdefender.upgrade
com.bitdefender.AuthHelperTool
com.adobe.fpsaud
Extrinsic agents
com.trusteer.rapport.rapportd
com.sony.BloggieSoftware.AutoRun
com.cisco.anyconnect.gui
com.bitdefender.antivirusformac
com.Livestation
com.google.keystone.user.agent
com.divx.agent.postinstall
com.adobe.ARM.UUID
launchd items
/Library/LaunchAgents/com.bitdefender.antivirusformac.plist
(com.bitdefender.antivirusformac)
/Library/LaunchAgents/com.cisco.anyconnect.gui.plist
(com.cisco.anyconnect.gui)
/Library/LaunchAgents/com.sony.BloggieSoftware.AutoRun.plist
(com.sony.BloggieSoftware.AutoRun)
/Library/LaunchAgents/com.trusteer.rapport.rapportd.plist
(com.trusteer.rapport.rapportd)
/Library/LaunchDaemons/com.adobe.fpsaud.plist
(com.adobe.fpsaud)
/Library/LaunchDaemons/com.bitdefender.AuthHelperTool.plist
(com.bitdefender.AuthHelperTool)
/Library/LaunchDaemons/com.bitdefender.upgrade.plist
(com.bitdefender.upgrade)
/Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
(com.cisco.anyconnect.vpnagentd)
/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
(com.microsoft.office.licensing.helper)
/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist
(com.oracle.java.JavaUpdateHelper)
/Library/LaunchDaemons/com.sonycorporation.BloggieInstallerAgent.plist
(com.sonycorporation.BloggieInstallerAgent)
/Library/LaunchDaemons/com.trusteer.rooks.rooksd.plist
(com.trusteer.rooks.rooksd)
/Library/LaunchDaemons/com.wdc.WDDMservice.plist
(com.wdc.WDDMservice)
/Library/LaunchDaemons/com.wdc.WDSmartWareServer.plist
(com.wdc.WDSmartWareServer)
Library/LaunchAgents/com.adobe.ARM.UUID.plist
(com.adobe.ARM.UUID)
Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist
(com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)
Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist
(com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)
Library/LaunchAgents/com.divx.agent.postinstall.plist
(com.divx.agent.postinstall)
Library/LaunchAgents/com.google.keystone.agent.plist
(com.google.keystone.user.agent)
Library/LaunchAgents/com.Livestation.plist
(com.Livestation)
Extrinsic loadable bundles
/System/Library/Extensions/acsock.kext
(com.cisco.kext.acsock)
/System/Library/Extensions/BoulderScsi.kext
(com.freecom.driver.BoulderScsi)
/System/Library/Extensions/WD1394HPDriver.kext
(com.wdc.driver.1394HP)
/System/Library/Extensions/WDUSBHPDriver.kext
(com.wdc.driver.USBHP)
/Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component
(net.telestream.wmv.import)
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
(com.adobe.acrobat.pdfviewer)
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
(com.adobe.acrobat.pdfviewerNPAPI)
/Library/Internet Plug-Ins/DivXBrowserPlugin.plugin
(com.divx.DivXBrowserPlugin)
/Library/Internet Plug-Ins/Flash Player.plugin
(com.macromedia.Flash Player.plugin)
/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
(net.telestream.wmv.plugin)
/Library/Internet Plug-Ins/iPhotoPhotocast.plugin
(com.apple.plugin.iPhotoPhotocast)
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
(com.apple.java.JavaAppletPlugin)
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
(com.microsoft.sharepoint.browserplugin)
/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
(com.microsoft.sharepoint.webkitplugin)
/Library/Internet Plug-Ins/Silverlight.plugin
(com.microsoft.SilverlightPlugin)
/Library/Internet Plug-Ins/SonyOnlineMediaEngine.bundle
(com.sony.sonyonlinemediaengine)
/Library/Internet Plug-Ins/TVUPlugin.webplugin
(com.tvunetworks.TVUPlugin)
/Library/PreferencePanes/Flash Player.prefPane
(com.adobe.flashplayerpreferences)
/Library/PreferencePanes/Flip4Mac WMV.prefPane
(net.telestream.wmv.prefpane)
/Library/PreferencePanes/RapportPreferences.prefPane
(com.trusteer.RapportPreferences)
/Library/QuickTime/Flip4Mac WMV Advanced.component
(net.telestream.wmv.advanced)
/Library/QuickTime/Flip4Mac WMV Export.component
(net.telestream.wmv.export)
/Library/QuickTime/Flip4Mac WMV Import.component
(net.telestream.wmv.import)
/Library/Spotlight/GBSpotlightImporter.mdimporter
(com.apple.garageband.spotlightimporter)
Library/Address Book Plug-Ins/SkypeABDialer.bundle
(com.skype.skypeabdialer)
Library/Address Book Plug-Ins/SkypeABSMS.bundle
(com.skype.skypeabsms)
Extrinsic shared libraries
/usr/lib/libgutenprint.2.dylib
/usr/lib/sqlite/libtclsqlite3.0.dylib
Global login items
/Library/Application Support/WDSmartWare/WDQuickView.app
User login items
Dropbox.app
GREEN BUTTON.app
SpeechSynthesisServer.app
Safari extensions
Ghostery
Facebook Disconnect
Twitter Disconnect
DivXHTML5
TrafficLight
Restricted user files: 21
Font problems: 40
Bad plists
Library/Preferences/com.apple.iphotomosaic.plist
Desktop file count: 25
Elapsed time (s): 75Dear Linc,
Thanks, once again, for repeating yourself by sending me the message above (a message you have sent to MANY users with this problem)!
However, you give me this great opportunity to say two things: 1) YAHOO! I fixed the problem, and 2) I want to share how I did so because I hope it helps others.
With the help of reading info at this website http://osxdaily.com/2011/09/22/fix-the-itunes-library-itl-cannot-be-read-version -error-when-downgrading-itunes/, I followed this procedure:
1) I deleted the iTunes 12.0.1 app from my computer
2) In addition, in reading related details at the website above (i.e., by clicking on links on the page AND scrolling to the very bottom to view links to related articles), in my iTunes library folder, I changed MY CURRENT "iTunes Library.itl" to "iTunes Library.old", as the website advises. The current .itl file was the one being used by the iTunes app I had just deleted from my computer.
3) I went to the "Previous iTunes Libraries" folder and dragged a copy of the second-most recent .itl file to my desktop (for me, this file was "iTunes Library 2014-07-23.itl").
4) I re-named it to "iTunes Library.itl"
5) I then dragged a copy of the file in step #4 to my iTunes folder (the folder in which you now also have the "iTunes Library.old" file).
6) I closed all remaining apps on my computer that were opened and I restarted it.
7) Now, you don't have any iTunes app on your computer, so I downloaded a .dmg of iTunes 12.0.1.26 and installed the app (for example, you can download from here: http://www.macupdate.com/app/mac/5661/apple-itunes.
8) Once installed, I opened iTunes and immediately I got the dialogue box, "updating iTunes library" -- THIS TOOK FOREVER AS I HAVE CLOSE TO 1,000 SONGS + OTHER ITEMS IN MY LIBRARY!
9) I patiently waited until the library update completed, but it DID COMPLETE.
10) Viola! iTunes 12 is not "hanging" (or freezing) any longer. I can navigate around the application.
CAVEATS:
1) Before I first deleted "the corrupted" iTunes 12, I was able to open the Preferences panel, go to "Devices", and check the box that stops the app from syncing with my iPhone. This setting seemed to carry over; thus, I have not tried to sync yet…WISH ME LUCK!
2) After going through steps 1-10 above, I didn't immediately have Internet Radio available in the application (i.e., I didn't see it), but it is now showing up and it works! I just had to wait for a few minutes...
3) I also use iTunes Match, but I haven't turned it on yet in the newly installed app. On the iTunes Match page, it says, "Add this computer" or "No thanks". So, the app is behaving as if I'm just beginning to use iTunes Match for the first time. Later, I will click on "Add this computer", and I hope it goes smoothly!
4) This isn't a caveat, but I think I should say: my iTunes library is on an external USB HD (I have to say THANK GOD for that). Obviously, this has implications for doing steps 2 to 5 above. The newly installed iTunes 12 app had no trouble in finding where my library is (I had it set up this way back when I was using iTunes 10).
5) One last piece of advice: Make sure that when you plug your iPhone into any other computer only to re-charge but the iTunes app on that computer wants to sync with your phone, you DON'T let it sync. First, you should go to Preferences in the iTunes app and click on "Devices". Then check the box that says, "Prevent iPods, iPhones,…….from syncing automatically." After that, you would be able to plug in your iPhone to another computer to re-charge it.
FINALLY: I THANK EVERYONE WHO WAS WILLING TO SUGGEST SOLUTIONS TO ME REGARDING THIS PROBLEM! I see that MANY users are having this difficulty, so I thought it would be fair for me to share how I resolved the issue -- my iTunes is running fine now...
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