HT1918 I can't log in to iTunes using my apple account my new iPad just keeps saying can't connect to iTunes, what do I do?
I am struggling to log in for the first time after creating a new account where am I going wrong
There are many situations that can block or interfere with wifi, however I doubt this is your issue or you would have issues across the range of internet services and you don't seem to.
You might find this article helpful.
http://support.apple.com/kb/HT2463?viewlocale=enUS&locale=enGB
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Thanks, what I am looking for is to get into it via safari, google, yahoo.
I can do it on my mac but not on my iPad as I said it just keeps redirecting me.
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I have tried signing into my apple id on my ipad mini and says it cant connect to itunes store
Hey,
i have tried to sign in to my apple id on my ipad mini and it says it cant connect to itunes storeThere is a difference between not being able to sign into your Apple ID and not being able to connect to the iTunes Store. You can be signed into your ID and still not be able to connect to the store.
I will assume that you are actually signed in - Settings> iTunes & App Store>Apple ID. That's one place where you sign into your ID.
If you can't connect to the iTunes Store....
Can't connect to the iTunes Store
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/ -
I don't know how to take them off my account without having their iPad please help I don't want them using my number
Iphone user 12345 wrote:
Their dad is strict and wouldn't let them open one because it requires credit card even though I opened mine with an iTunes card they asked plus they are my moms bosses daughters what could I do
No... It doesn't require a credit card.
http://support.apple.com/kb/ht2534 -
Hi, I’ve recently bought an iPad2 and can’t get connected with AppStore or iTunes, when I tap on these icons a grey page pops up saying is loading but never opens the page, no failure message is displayed, it just keep saying is loading.
Apparently it is not an issue with wifi since Safari, You Tube and Maps work well, I’ve tried some of the tips, e.g. log off/on my Id, change password but no one worked.
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Thank you.
Luis.Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.
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I have manage to update. You need to disable windows firewall and
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I can't use my apple account in my Iphone please help me a message appear said"This ID has not used in the iTunes Store"
Hello, BaraaBa.
Thank you for visiting Apple Support Communities.
This sounds like your Apple ID has not yet been used with the iTunes Store. Here is an article that I would recommend going through when experiencing this issue.
Use your Apple ID with the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Click Review when asked to review your information.
Enter your billing information.
Click Continue after you enter your credit card and billing information. You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/HT2589
Cheers,
Jason H. -
i have an iphone 3gs and everytime i try to restore it on itunes it just keeps saying an unknown erroe has occured (29) can anyone help me with this??
Hello Laura,
Thank you for posting in the Apple Support Communities. I found an article that has information about Error 29:
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
You can find the full article here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Best,
Sheila M. -
I'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't update my free software downloaded on both, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOT OWNED THE MAJOR VERSION OF THIS SOFTWARE" so how i can update my softwares on ipad & ipod using the same apple id
I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update. -
I cannot log into iCloud using my Apple username and password. I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account." How do I fix this?
You are getting this message because you are attempting to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher. After creating your account on one of these devices you will then be able to sign into the account on your PC.
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When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2
Is your Apple ID set properly at Settings > iTunes & App Stores?
If so, log out from there and log back in.
If that doesn't solve it (it should), check Settings > General > Restrictions -
Can I switch back and forth the same sim card between an old iPhone 4 and a new one never used in order to activate the latter? Should I use same Apple Account? Should I activate it via WiFi or iTunes? I am filtering on the MAC no and I cannot read that number from the new iPhone without having it activated??!!
All I want do is to have the new phone activated and then tested!
Ciao // MufftasYes, you can do that.
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Trying to download songs from Itunes store. Keeps saying unable to connect. I have tried from store on computer and on phone. Please help i have weddings to do and need these songs!!!!!!!!!!!!!!!
Hey everybody Amazon.com works perfectly and no problems so Bye, Bye Itunes fix your junk *** program and ****** customer service telling me it's my computer and connection. Oh is that also why my phone can't download them either on a seperate cell network. Nice try garbage In the time it took for them to run me around i downloaded the songs i needed via Amazon.
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when opening a new account for my friend so we can both have itunes accounts on my laptop, it keeps saying im entering the wrong security code,,,,,when i am not what is the problem here can anyone help?!?!?????
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
My Ipad just keeps showing ipad is disabled even after I have followed the apple instructions for an ipad that has not been synced with itunes.
Please help.You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.
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