HT201209 Dear All, I forgot my secret answers in order to purchase music from iTunes. Can you assist me. Name Cedric jonis. Many thanks.

Forgot my secret answer, can you assist me?
<Email Edited by Host>

As these are user-to-user forums I've asked the hosts to remove your email address from your post's title.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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Hi was wondering how i get back all my purchased music from itunes. i plugged my phone in to my computer and it syned all my old purchased music from my ipod list and not all my new purchased music is gone.

I am having trouble getting back all my purchased music from itunes

Does music show in the Purchased tab in the iTunes store app on your phone and the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for redownloading ? Whether music will show there will depend upon what country that you are in - and even if music does show it will also depend upon whether it's still in your country's store.
If you aren't in a country where you can redownload music and you don't have copies of it anywhere, then you can try contacting iTunes Support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Is it possible to get a copy of all purchased music from itunes?

Hi, My copy of itunes reinstalled itself, so all of my purchased music is now only in the music file. From multiple imports, there are two, three or four copies of most songs in the itunes music library, except for the purchased music, which is only in the Windows music folder. Thought I would delete everything and start over. It would be easier than fixing this mess. I am wondering if it is possible to get a complete purchase history from itunes so that I can save all purchased music before I purge this mess out of my system? Music is taking up 60Gb when it should only be about 15 Gb. Any help would be appreciated.

You can list your purchase history in your iTunes store account.
Also you should have a purchased music playlist.
The other way of doing it is use the "Kind" column. If you don't see it, go to View>>Options and check "Kind"
Purchased music shows up as "Protected AAC" or for iTunes Plus, "Purchased AAC". You can use Kind to make a smart playlist containing purchased music - if you don't have already have a purchased playlist.
But be very careful about deleting music files and make sure you have good backups in case you make a mistake. Don't rely on the recycle bin - it doesn't usually have room for large numbers of music files.

Deactivated all computers and reactivated 1 computer. still cannot transfer purchased music.

Deactivated all computers. Reactivated 1 computer. Cannot transfer purchased music because itunes Stores says i still have 5 computers activated already.

If you did not already, I would try quitting iTunes and launching it again (or even restarting your computer because part of iTunes may keep running even when you quit iTunes). Also, if you used the Deauthorize All command from the button on the Account Information screen (as described in my earlier reply), it's possible that Apple's server database needs to get updated in a way that is not immediate. So I would try waiting a few hours and then try to authorize your laptop again.
Question: You said you "reactivated" your laptop. Does that mean it was already one of your authorized computers before you gave the Deauthorize All command? Or is this a new computer that has never been authorized with your Apple ID (iTunes Store account)?
NOTE: Only older 128 kbps songs purchased from the iTunes Store had DRM, so if this song is a recent purchase (without DRM), it should play whether the computer is authorized for the Apple ID or not.

I forgot the secret answer to my email and rescue lost please help me

I forgot the secret answer to my email and rescue lost please help me

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

I forgot the secret answer to question Can I recover

I forgot the secret answer to question Can I recover

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Forgot my secret answer

I forgot my secret answer I want to re-secret answer

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

I forgot the secret answer to my account how I can change it?

I forgot the secret answer to my account how I can change it?

The only way to change it is to contact Apple support by either phone or email. I had this same problem and the only way to change it is to get ahold of a Apple Support person:p
http://http://www.apple.com/support/contact/
Hope this helped!
-Devon M.

I forgot the secret answer and I need to put an alternate e-mail

I forgot the secret answer and I need to put an alternate e-mail

Click here for information; if you forgot one and only one, you may be able to reset it and set up a rescue email. If not, you'll need to contact Apple in some way.
(76214)

I forgot my secret answer to my question, and I want to change my password

I forgot my secret answer to my question, and I want to change my password

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I forgot the secret answer to the question and asked the recovery. No message is sent you

I forgot the secret answer to the question and asked the recovery. No message is sent to me in Alternate Email or bisc Email
what i can do naw ?

If you aren't receiving the email to your rescue email account (it won't be sent to your alternate email address, that is a different setting/address on your account), and you've checked the spam folder on it and tried clicking the reset link again, then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

I forgot the secret answer

I forgot the secret answer
<Email Edited by Host>

The only way to change it is to contact Apple support by either phone or email. I had this same problem and the only way to change it is to get ahold of a Apple Support person:p
http://http://www.apple.com/support/contact/
Hope this helped!
-Devon M.

I forgot the secret answer to question

I forgot the secret answer to question

SECURITY QUESTIONS
Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
This user tip may also help you http://discussions.apple.com/docs/DOC-4551
If you do not have a rescue email then contact Apple http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action

HT5312 Excuse me I forgot the secret answer questions for my account What do I do?

Excuse me I forgot the secret answer questions for my account What do I do?

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
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Excuse me I forgot the secret answer questions for my account What do I do?

Excuse me I forgot the secret answer questions for my account What do I do?

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
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HT201209 Dear All, I forgot my secret answers in order to purchase music from iTunes. Can you assist me. Name Cedric jonis. Many thanks.

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