HT201210 i updated my phone an then it shut off after that when it came back on it just keeps showing itunes an will no longer turn on at all
i cant get my phone to turn back on after an update all it does is shows the itunes thing
You need to do what this article says
http://support.apple.com/kb/ht1808
Similar Messages
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What does it mean after you update your phone and then your phone starts to blink on and off showing the apple logo only?
Read http://support.apple.com/kb/ht1808
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My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?
Welcome to the Apple Community.
Yes, update first, Settings > General > Software Update.
Then navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from. -
I can update my phone but then it says that it will delete all content on my phone
please help me
iphone0000000 wrote:
i can update my phone but then it says that it will delete all content on my phone
This means that you are using a different computer to update it from the one you usually sync to. Alternatively, it may mean that you never sync to a computer. -
every time i want to update my phone, i see an alart message saying that the firmware file is corrupted...what do i do now....i am using 5.1.1 and it is jailbroked.......i face the same problem while restoring......plz help.....TOUFIQ
Jailbroken phoned are not supported here. Anything could be wrong with it - it is jailbroken.
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i tried to update my ipod but then it didnt work saying that an unknown error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it (an arrow leading to the itunes sign) is on my screen, i dont know what to do?
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software. -
I have a late 2011 macbook pro running OSX Lion, and it wont update the firmware to 2.7, it downloads the update then says its installing it but when i go back to software update it keeps coming up saying it needs to be updated. Im wondering what can i do to stop this or get it to update.
Once it is downloaded you need to restart the computer if it does not restart automatically. When it next starts up you should note a progress bar appearing below the Apple logo. When done the computer will restart once more. The new firmware should now be installed.
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For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free
If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars. -
I've updated my iPhone 6 with iOS 8.3 after that i have lost all iCloud shared albums on phone but i sill have those albums on mac book and on phones of people i had shared with
You need to update iTunes to 11.1 on your PC
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my phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.
I should mention, it was on low power as I was using it.
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Well my ipod 4th gen was updated it shut off and now when i try to turn it on it stays on the apple logo for abit then gets stuck on a white screen od blue or mixed colores i really need help fixing this plzz help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Help! i accidently interrupted my iphone upgrade to ioS 6 and now my phone wont turn on completely. it just keeps showing the apple. it also wont register with itunes...i have tried turning it off and restarting it multiple times but nothing is working. HELP!
hey man, i feel your pain... here's my story and i'm pretty sure this will work for you... on the 19th of september i went to upgrade ios 6 and paused it about 1/10 through... when i plugged my phone up at night the screen was at the normal lock screen.. when i woke up at 10:30 am i went to check my phone and the screen appeared as an apple logo with a progression bar about 6/10 full.. it didn't seem to be progressing any more, but i guess that was only because it was so slow trying to download over wifi because it had all night to finish downloading.. anyways i needed to check my texts and the time so i held down the lock button and the phone turned off during the download.. when i tried to turn it on the apple logo would appear like normal trying to boot up.. then it would fade away and cut off.. then seconds later try to turn on again, by itself, repeatedly for hours on september 20. i tried restarting it (holding lock and home button down 10-15 seconds) but the problem with that is that the phone was already trying to turn on itself so it never would restart correctly... (continued turning on and off by itself).. i went to verizon and they said my phone is screwed.. go to apple if you wanna pay.. i called apple support and a lady helped me out here's the solution that worked after hours of thinking my phone is totally screwed.. when the phone is dark and cut off.. press and hold the home button before you plugin your sync cable to your usb port.. (have itunes up and ready) continue holding the home button and plugin the sync cable.. still holding the button, wait for a message from itunes appear that says it recognizes your device in recovery mode.. press ok.. the screen on your iphone should be a snyc cable and and arrow pointing to an itunes symbol... from there it is pretty self explanatory.. you will need to restore and update your phone from there which should be an option after you press ok... it takes awhile.. your phone will then go through one, or maybe a few progression bars (it may vary, not sure).. while your itunes will be restoring software & firmware.. when everything is done on itunes and your phone.. your phone should boot right up!!! reply if you have any more questions.. i'm so glad i resolved my issue today.. good luck!
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Installed SMC 1.3 update on 17 inch MBP - screen will no longer turn on!
Hey guys I downloaded this firmware update today on Software Update. The fan revved full speed (like it says it will) then stopped. After the restart my screen will no longer turn on. I have tried resetting PRAM, SMC, connecting an external monitor, and every other trick I can think of. The computer is still running as I can log in and use the function keys to change the volume up and down but the screen is solid black.This is the first issue I've had with the computer (purchased December 2007)and I DESPERATELY need to get it running ASAP! Anyone have any ideas?
[edit]
To elaborate, the first time I called Apple they told me to hold the power button until the computer made a noise and then boot up. That turned the screen back on and I got in and cleared the cache as they said I should. Next reboot screen was black again. Then when I reset the PRAM I got in. Reboot, black screen. Then finally when I reset the SMC I got in, same deal on reboot. Now none of those tricks works. Any way to downgrade the SMC? At least the previous firmware worked.
[/edit]Hi Balance ... in this case the weak link in the chain is your local dealer. It is odd that they "refuse clients" and Apple should be made aware of that as they are part of the support structure. Have you tried finding a kind ear at Apple who will take this on and intervene with a phone call to your local chappies?
I have also been an Apple purchaser for >20 years and this is the first time I have had a software update cause a hardware problem ... perfect storm ... a weak NVIDIA chip (mine originally passed apple tests but those tests only caught the really bad defects), an odd temperature response after the update, and a failure response that most service shops call "intermittent" (which makes them suspect it is your fault instead of Apple's. This is now a known issue linked into the update so if you find the right guy at Apple you may be able to persuade them simply to ship a new motherboard to you or the dealer...
Good luck but what, exactly, is a viable alternative to Apple?? I still keep my slide rule in my back pocket (and am now working from an old macbook while my MBP was in the shop for a week). -
hello,
i restored and updated my iphone 4 to the latest version of 5.1.1 and after that when i connect my mobile to i tunes all i see is a big rectangle and a apple logo on left and a small lock on right side please help me fix this problem.I sloved this issue by resting my phone from settings>general>reset>reset all settings...the problem will be fixed
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I updated the iTunes, after that when I conect to PC it say insert the SIM. I have SIM in.
Dear
Fisrtly, I would like to explain about my problem. I updated the iTunes after that, when I connect with USB. It is saying, there is no SIM card installed the iPhone you are attempting to active.
And next message says, please disconnect and insert a SIM card in the iPhone, but I tried by different SIM cards.
The slit is ok as well; I think something wrong with this iTunes I updated, because this is not my first time.
I would like you give me some information about it, what should I do?
Best Regards
J.M.E.RAuthorized reseller or not, it's a gray market phone that must have been bought in the US and shipped to Saudi Arabia. Are you sure it was an authorized iPhone reseller, or was it a general Apple reseller who is not authorized to sell iPhones? Whatever it was, they are violating their agreement with Apple, and, as the phone has FaceTime on it, they are violating KSA law.
However, the good news is that it will work if you remove the Verizon SIM and insert a local SIM - unless they phone is actually a used phone that is locked to some other former owner. But that will be obvious as soon as you try to activate it. You can check its history at: Apple - Support - Check Your Service and Support Coverage
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