HT201210 my i pad wont start up,dont seem to be charging and the screan shows a charger lead and an arow pointing to iTunes

i pad wont start up

Hey stevesutton,
It sounds like you're seeing an image like this:
If that's the case, follow the steps in this link to resolve the issue:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Welcome to Apple Support Communities!
Have a good one,
Delgadoh

Similar Messages

My I pad wont start using the 10 second rule

My I pad wont start. Just getting a blank screen. Occasionally getting an icon telling me to connect to a computer. It wont start it wont charge. Any advice please

Hi zzz111,
If your iPad won't start or you are seeing the image below, try the following steps:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
First, try to force your device to restart.
Forcing your device to restart won't erase the content currently on your device.
You can force your device to restart even if your screen is black or your buttons aren't responding.
Press and hold the Sleep/Wake and Home buttons at the same time for at least 10 seconds until you see the Apple logo.
Plug in your device and let it charge for at least 1 hour.
If you don't see the charging screen within an hour, or you see the connect to power screen, check your connector, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
If you device still won't turn on Contact Apple Support to set up service if you have any of these issues:
You still see a black screen after charging and resetting.
You see a black screen, but can hear alerts, sounds, and vibrations.
Your screen is on, but it doesn't respond to when you tap, slide, or try other gestures.
You can't force your device to restart because your Home button or Sleep/Wake button is broken or stuck.
Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
I hope this information helps ....
- Judy

I dont have a credit card and i just putted an itunes gift card ,i have 10$ now but i cant use it without credit card

i dont have a credit card and i just putted an itunes gift card ,i have 10$ now but i cant use it without credit card HELP !

Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

Macbook pro screen turned black with different colored pixels after ios installation. Starting up dont seems to be a problem.

I got hurry, my wife needs the macbook tomorrow for school. Can someonen tell me what to do? Reinstalling mountain lion doesnt help. Reseting the PRAM and smd doesnt work either. The colored pixels are in a horizental lined pattern. When starting up the macbook everything seems to be okay untill the homescreen disappears.

iOS is for mobile devices.
Disconnect all peripherals from your computer.
Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer.
Uninstall the iOS app & repair permissions again.

Indesign wont start due to lack of writing permissions to the settings file!

My Indesign CC2014 refuses to start.
I get an errorwindow saying "Indesign couldn't start because you lack writeing permissons to the Indesign settings file. Correct the problem and restart Indesign."
Where is that file located?
I have no problem with the other CC-programs, they run just fine!
Anybody encountered this problem?

See Replace Your Preferences for folder locations and Cant launch new inDesign CC | Adobe Community for directions for setting the permissions on Mac. Procedure is similar on Windows.

HT4061 my phone wont start up it is saying to plug in the adapter into itunes what do i do

can someone please help me? my phone will not turn on it is telling me to plug in the adapter into itunes.

Plug it into you mac and connect to itunes and configure it

I upgrade firefox from 7 to 8 and now when i start firefox everytime it opens "getting start with firefox" page, in options i select the option 'show a blank page" how can i resolve this issue?

i upgrade firefox from version 7 to version 8, now when i start firefox everytime it open self the "getting start with firefox" website, in the options on firefox i select the 'show a blank page' but its not working. i am using firefox on windows XP- SP2.

Try restarting Firefox, the one time page(s) after starting a new release should disappear. Actually this last time with 8.0 they did not come up for me.
If that doesn't work then bring up '''about:config''' and place the url of the page into the filter. Right-click on anything that comes up and use "Reset".

After starting up, it seems to get slower and slower until it times out

It starts up fine, but then it gets slower and slower until it either freezes or it times out.

Try to boot up in safe mode by holding the shift key down when the computer starts up:
http://support.apple.com/kb/HT1564

Updates dont seem to be evaluating and installing

I look in the smscliui.log and expect to see multiple action types running, which I do on my PC. When I look at another computer that isn't receiving updates I only see "Perform Action: Request and Evaluate Machine Policy":
Perform Action: Request & Evaluate Machine Policy - {8EF4D77C-8A23-45c8-BEC3-630827704F51}. Message sent, id=
Message Send, id = changes each time.
I guess my question is, why aren't the other actions running?
Edit: Renamed title

ie9_main.log
00:00.000: ====================================================================
00:00.047: Started: 2014/01/15 (Y/M/D) 03:00:13.449 (local)
00:00.063: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.094: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-IE9-Windows7-x86.exe" /WSUS
00:00.109: INFO: Setup installer for Internet Explorer: 9.0.8112.16421
00:00.141: INFO: Previous version of Internet Explorer: 8.0.7601.17940
00:00.265: INFO: Checking if iexplore.exe's current version is between 9.0.6001.0...
00:00.297: INFO: ...and 9.1.0.0...
00:00.312: INFO: Maximum version on which to run IEAK branding is: 9.1.0.0...
00:00.328: INFO: iexplore.exe version check success. Install can proceed.
00:00.359: INFO: Trying to extract ID: 6006 (0) as "IE9-neutral.Extracted.cab"
00:00.499: INFO: Trying to extract ID: 5006 (0) as "IE9-support.cab"
00:02.169: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:02.247: INFO: Windows 7 operating system detected.
00:02.278: INFO: Service pack major: 1
00:02.309: INFO: Service pack minor: 0
00:02.325: INFO: Service pack name: Service Pack 1
00:02.403: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
00:02.637: INFO: No reboot logic message NrApiStart(0), lParam=0x00342758 returned 0x00000000.
00:03.916: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:04.009: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:04.041: INFO: Installing with the extracted package. C:\Windows\TEMP\IE9EDD.tmp\IE9-neutral.Extracted.cab
00:04.181: INFO: Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE9EDD.tmp\IE9-neutral.Extracted.cab /quiet /norestart
00:07.332: INFO: Process exit code 0x00000011 (17) [The system cannot move the file to a different disk drive. ]
00:07.363: ERROR: Neutral MSU installation failed (exit code = 0x00000011 (17)).
00:07.379: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00000011 returned 0x00000000.
00:07.410: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
00:07.426: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
00:07.488: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
00:07.519: INFO: Setup exit code 0x00000011 (17) [The system cannot move the file to a different disk drive. ]
00:07.582: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
00:10.686: INFO: SQM Upload returned 403
00:10.733: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE9EDD.tmp
00:10.920: INFO: Unable to remove directory C:\Windows\TEMP\IE9EDD.tmp, marking for deletion on reboot.
00:10.951: INFO: Released Internet Explorer Installer Mutex
This is what I see in WindowsUpdate.log during the last modified time of the ie9_main.log.
2014-02-14 01:01:39:564 1096 1418 Agent * Updates to install = 1
2014-02-14 01:01:39:579 1096 1418 Agent * Title = Windows Internet Explorer 9 for Windows 7
2014-02-14 01:01:39:579 1096 1418 Agent * UpdateId = {054EE1DB-DB4B-4BFE-9A08-10CE84627542}.101
2014-02-14 01:01:39:579 1096 1418 Agent * Bundles 1 updates:
2014-02-14 01:01:39:579 1096 1418 Agent * {DC93C043-BE3A-404E-BD5B-41C3039EB0A7}.101
2014-02-14 01:01:40:203 1096 1418 Agent WARNING: Failed SRSetRestorePoint call with win32 error 1260
2014-02-14 01:01:40:625 1096 1418 DnldMgr Preparing update for install, updateId = {DC93C043-BE3A-404E-BD5B-41C3039EB0A7}.101.
2014-02-14 01:01:41:186 3848 1cc Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0700) ===========
2014-02-14 01:01:41:186 3848 1cc Misc = Process: C:\Windows\system32\wuauclt.exe
2014-02-14 01:01:41:186 3848 1cc Misc = Module: C:\Windows\system32\wuaueng.dll
2014-02-14 01:01:41:186 3848 1cc Handler :::::::::::::
2014-02-14 01:01:41:186 3848 1cc Handler :: START :: Handler: Command Line Install
2014-02-14 01:01:41:186 3848 1cc Handler :::::::::
2014-02-14 01:01:41:186 3848 1cc Handler : Updates to install = 1
2014-02-14 01:01:50:952 3848 1cc Handler : WARNING: Command line install completed. Return code = 0x00000011, Result = Failed, Reboot required = false
2014-02-14 01:01:50:952 3848 1cc Handler : WARNING: Exit code = 0x8024200B
2014-02-14 01:01:50:952 3848 1cc Handler :::::::::
2014-02-14 01:01:50:952 3848 1cc Handler :: END :: Handler: Command Line Install
2014-02-14 01:01:50:952 3848 1cc Handler :::::::::::::
2014-02-14 01:01:51:248 1096 1418 Agent *********
2014-02-14 01:01:51:248 1096 1418 Agent ** END ** Agent: Installing updates [CallerId = CcmExec]
2014-02-14 01:01:51:248 1096 1418 Agent *************
2014-02-14 01:01:51:248 1096 b10 AU Can not perform non-interactive scan if AU is interactive-only
2014-02-14 01:01:51:248 3764 1730 COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = CcmExec]
2014-02-14 01:01:51:264 3764 1730 COMAPI - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2014-02-14 01:01:51:264 3764 1730 COMAPI - Reboot required = No
2014-02-14 01:01:51:264 3764 1730 COMAPI - WARNING: Exit code = 0x00000000; Call error code = 0x80240022
2014-02-14 01:01:51:264 3764 1730 COMAPI ---------
2014-02-14 01:01:51:264 3764 1730 COMAPI -- END -- COMAPI: Install [ClientId = CcmExec]
2014-02-14 01:01:51:264 3764 1730 COMAPI -------------
2014-02-14 01:01:51:326 1096 15c0 AU Can not perform non-interactive scan if AU is interactive-only
2014-02-14 01:01:55:959 1096 1ed8 Report REPORT EVENT: {AE62BBFA-7778-4A85-9D1D-ABD9C4DC8012} 2014-02-14 01:01:50:952-0700 1 182 101 {054EE1DB-DB4B-4BFE-9A08-10CE84627542} 101 80070643 CcmExec Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Internet Explorer 9 for Windows 7.
2014-02-14 01:01:55:975 1096 1ed8 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2014-02-14 01:01:55:975 1096 1ed8 Report WER Report sent: 7.6.7600.256 0x80070643 054EE1DB-DB4B-4BFE-9A08-10CE84627542 Install 101 Managed
2014-02-14 01:01:55:975 1096 1ed8 Report CWERReporter finishing event handling. (00000000)

I have just started with apple tv. I rented and downloaded a movie from itunes on my macbook pro and tried to watch it. I got the movie up, but it only played a picture for about 3 seconds and then stopped, also no sound? What am I doing wrong?

Please help me play a rented itunes video on apple tv. Have a pictue and movie runs for about three seconds, and then stops. No sound? But I can play any music from my library with sound?

Is the movie still buffering? you may have a slow internet connection. Music files require far less bandwidth than movies.

I have a trial version of Acrobat DC but I dont seem to have a ll the options. Specifically button for froms and calculation fields

My trail version of Acrobat DC doesn't have a button option or any calculation fields. Is this because this has been taken out of the trial? Regards

Hi Kevin ,
I wonder if this is something to do with resolution that the mentioned options disappeared .
Could you please update on what OS are you using ?
Also ,from where did you downloaded the Acrobat DC trial ?
You could try repairing it once and check if that fixes the issue .
If that does not work you can uninstall it once and then re install it and see if that helps you in any way .
Regards
Sukrit Dhingra

TS4062 after my software installing,my iPad is not starting..it shows an icon of my usb cable pointing towards iTunes..please guide me

after installing software update ,my ipad is not working just showing my usb cable pointing towards iTunes.kindly help me

That is a message telling you to connect your iPad to your computer and launch iTunes. Do it and see what happens. You may need to restore your iPad but first just connect the iPad to the computer and see if iTunes instructs you to finish the update.

Screen shows the end of a USB cord with an arrow pointing to "iTunes". it wont go away and when i plug into my computer, it does nothing. please help!

i have already tried:
deleting itunes completely
reinstalling itunes
charging my ipod
calling support (no help)
turning it off and turning it back on
switching USB ports
switching USB cords

Yes, I connected the phone to my iMac which is the original computer it is backed up on. From iTunes I had no option except to restore, which I did. Still no luck. Still just see the graphic. :-(

My ipod is displying apple logo and wont start up, hard reset leaves it the same, disc mode works but iTunes doesnt "see" it even if the computer does.

"My ipod is displaying apple logo and wont start up, hard reset leaves it the same, disc mode works but iTunes doesn't "see" it even if the computer does."
It worked two days ago fine, for two years, until I installed this newest iTunes update, then for one day it kept on freezing and going to apple logo screen mode, then today it only goes to that screen and wont start up at all.
I've tried the hold down two buttons hard reset, that doesn't help. I've tried disc mode... but iTunes doesn't "see" it even if the computer does.
This is a pristine ipod, never exposed to adverse conditions, never dropped, never wet, and it worked perfectly two days ago.
Can I factory reset it somehow? (considering itunes can't "see" it)
[Ipod classic 160gb less than two years old.]

Looks like I might have found the solution on a youtube comment:
R.O:
"Plug into you laptop first, whichever set up you use that has iTunes, i know it won't read it, don't even open iTunes as of yet. Do the typical reboot "Menu +Center button at the same time" and hold it, DONT LET IT GO like we were told, when the apple pops up.. KEEP HOLDING IT it will make a new ding sound I've never heard before. and since its hooked to you laptop already an error message pops up and says apple will need to download something to repair your iPod. I when u see that that when i let reboot buttons go. hit ok on the laptop something downloads for like 20 seconds then the iTunes icon hops around when you open it it has a screen with an iPod classic on it and says "Software version blah blah, iTunes will check for an update on such n such date" AND FINALLY there's a "Restore" button. click that and you will be back to square one with your iPod. Renaming , adding all the music on it, but it will work again, finally. "
I had to do it twice, because my mac froze the first time, but its recognized it now and is downloading the software as we speak...
Now I've clicked the restore button and it's restoring... I'll post again if its a success, otherwise assume failure.

ITunes wont start up when iPod is conected.....

iTunes wont start up when iPod is conected, I have the option checked in the option Box,I have all the latest updates and upgrades. I dont know if maybe Windows has something to do with this,with all their updates every week.I have win xp sp2,,,any help or awnser would be so helpfull thanks..:)

I fixed it by enableing iTunes Helper File,(program)than it worked just fine..

HT201210 my i pad wont start up,dont seem to be charging and the screan shows a charger lead and an arow pointing to iTunes

Similar Messages

Maybe you are looking for