HT201210 my iphone 4 is stuck on the screen showing me that i need to connect to i tunes and wont do anything .How do i get it off?
how do i get my phone off the screen where it says to connect to itunes
Try and connect it to Itunes if you have it... unlike me I dont have ITunes so i am kinda stuck
Similar Messages
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I was downloading an ios7 update to fix bugs and it got STUCK. Now phone won't do anything. Cable to computer phone end shows and then itunes icon. Black space between.
The iPhone is in recovery mode. Connect it to the computer and iTunes and follow the instructions in this support document http://support.apple.com/kb/HT1808
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re started iphone after powering down, now is stuck in connect to itunes mode and wont do anything else. also has no service, I was able to retrieve all of my photos so the device is functional on that level. have restarted several times & also have restored data from i tunes. it said my phone is damaged.
Jailbreaking
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues -
My iTouch will not restore becuase for some reason it won't reconize it. I merely tried to update it with the newest software and every thing went to sh--. Now it is just stuck on the screen showing the apple sign. Can anyone help me.
There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it. -
I have a spelling app that is stuck on the screen - it doesn't have any way to close it out, and when I split the screen and go to "Finder" to remove it, it says that it can't, because the program is still open. Please help.
Paul,
I'm sure this is the correct answer, but just switched to Apple, so am just an apple seed at this point! :~)
How do I get to the Apple Menu?
Thanks!
KL -
Ihave aol and cannot acesss my email after updating to osx 10.6. the help says that I need mail 4.6. I have 4.5. How do I get the correct version?
Run all software updates.
http://support.apple.com/kb/TS4424 -
I tried to restore my I Phone today but now its not working. The screen is stuck with the plug in picture, and only allows me to make emergency calls. It says I have no service and I can't use my phone.
Why does the device show in the left hand side of I tunes, but the right hand side is blank and shows no options?Walter...seems to be a multiplying problem. My problem appears to be the same:
(Original iPhone Restore...HELP !!!
I was having syncing issues with my iPhone (an original) and ultimately took the step to restore the factory default settings in an attempt to start over from fresh...iTunes 'sees' the iPhone device and seems to go through all the requisite restore, load, verify steps, but I can't get the iPhone to load the main menu. I continue to get a window that shows a USB Cable pointing to iTunes...I have had 800 call support technicians and genius bar techs look at the problem without result.
Anybody run into this problem or have any ideas how to resolve? Thanks in advance for any assistance you might offer! regards, mdh)
That was a post I put in LinkedIn hoping to find someone with a similar experience and perhaps a solution. Had intended to post here...then saw your post of what appears to be the same issue.
HEEEEEEEEEEEELP! I want my iPhone back (please) -
i had an request yesterday to update ios7 i did this and now my phone seems to be stuck with the picture on the screen of the charger pointing to the symbol i tunes. i cannot tap the screen to go anywhere else and even if i connect to my laptop via the usb still nothing. can anyone help plz
Hey robthetiler!
Try the steps in the following article to resolve this issue:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I have a rectangle with the word 'caption' written twice on it which appears on my page and obscures my information. How can I get rid of it please?
Can you post the URL so we can test the page and look at its code?
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My iphone is broke and wont turn on how do i get my contacts off of it
i need to get my contacts
Have you tried a reboot - hold both the power and home buttons until the apple logo appears, ignoring the red slider if that appears?
If that does not work, take it to an Apple store genius bar and have the techs check to see if the battery is damaged. -
My Iphone 4 is stuck on the screen with the apple logo.
I have tried holding down the lock button and home button and nothing happens it just sits there. The phone is unlocked and jail broken (dumb mistake) what should I do??? I need this as soon as possible!!
Read http://support.apple.com/kb/HT1808
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HT4623 my iphone 5 suddenly stopped working the screen showed" reactivation"required
my iphone5 suddenly stopped working and asking for reactivation. Help from anyone will much appreciated!
I felt the same way. It happened on my 4s which I use in the kitchen as an ipod and it just suddenly stopped work, just like yours did. Only upside was that without music I also stopped cleaning the kitchen until it was fixed... now why wont my iron break?
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My ipad has frozen i cant move anything on the screen at all all it says is connect to i tunes
i cannot get into my ipad it seems to have frozen and is stuck on conect to i tunes only but i cant get into anything
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
help
You have encounter Activation Lock, the antitheft feature of the iPhone. The previous owner did not remove the phone from their account. The phone cannot be used until they do. Return to the store and let them sort this out. It is very unusual for someone to "forget" to disable activation lock, as it is necessary to do so to erase personal information on the phone. So it is quite likely you bought a stolen phone.
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So, pretty much, I hadnt updated my ipod for quite sometime...and it wouldnt let me take music from my ipod onto my computer (now running the latest itunes) When I finally decided to update everything, the information about icloud said that it could download previously purchased music etc. So, I figured it would all be fine, as I assumed all my music, as Ive always used the same account, would overall be saved onto that in someway or another, and it could at least make it realise that Ive already downloaded things? so, I updated, my ipod was wiped except for photos, and now I cant get any of my previously purchased music, videos, or apps....however...I really care about the music most of all. I've read help sections millions of times...but I cant find any that acctually help me (none of the apple ones I have found have even mentioned the fact that theres NOTHING in the purchased bar) I tried downloading something else and that works fine on this new 'icloud' thing. Pretty much, I am acctually terrible with technology...and I probably should never assume things ever again...but if you have any idea what I could do to help me...that would be much appreciated!
get the order number from itunes account "Purchase History" & then send a mail to itunes store from following website. www.apple.com/support/itunes/ They will provide you exception to redownload because its Apple's problem
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