HT201210 my iphone wont respond it wont restore

my iphone wont let me do anything it wont let me restore either

That usually indicates a hardware failure. If you can return it and get your money back, do so. Otherwise, make an appointment at the genius bar and get the phone replaced or buy a new one.

Similar Messages

  • HT201210 my iphone wont restore coz of an unknown error plz help

    my iphone wont restore coz of an unknown error plz help

    iOS: Resolving update and restore alert messages
    BTW: This is the iPod Touch fourm.

  • HT201210 my iphone wont restore? SOS HELP

    its in recovery mode and i have no idea why. ive been trying to restore it so itll work again but it says "an unknown error has occurred (3941)." how do i fix it?

    Check for hardware issues
    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    The above comes from here:
    http://support.apple.com/kb/TS3694#10

  • TS1591 My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.

    My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!

    Hello chindeepchow,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#3000
    Resolve communication issues
    Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Have a nice day,
    Mario

  • TS3694 my iPhone wont restore it says error 3194 its on version 5.1.1

    my iPhone wont restore it says error 3194 its on version 5.1.1

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service

  • My iphone wont restore can anyone help me?

    My phone has just gone black and re appeared with the apple logo and now it wont restore in between restores the screen goes blue then nothing then back to the apple logo

    Hello, nickmj515.  
    Thank you for visiting Apple Support Communities.  
    When experiencing issues restoring an iPhone, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/en-us/HT201263
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/en-us/HT201210
    Cheers,
    Jason H.

  • HT201413 my iphone wont restore and update and comes uo with -1 message

    my iphone 4 wont restore or update and comes up with message code -1 any help ?

    Perhaps try the Error 1 or -1 advice from the following document:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • HT3204 my iphone wont restore or update help!

    iphone wont update or restore help!

    That's too bad.
    When you're really ready for help, try providing some details of the problem that is occurring, like any errors that display.

  • HT1414 my iphone wont restore itself how to i resolve this

    its an old iphone 3G it was passed down to me by my dad i think its a pretty old one and hasnt been updated for a long time... o wanted to remove eveything off the phone so i restored it but ever since it wont restore it tells me there is a problem it says there error code is 1015... how do i resolve this

    Error 1015 occurs on a phone that's been jailbroken.
    Jailbreaking not only voids any remaining warranty with Apple, but forfeits your right to any Assistance from Apple, including from this forum.
    In addition, discussion of jailbroken phones is strictly prohibited by the Terms of Use of this forum.
    You'll have to search elsewhere on the internet for assistance.  It's very likely your phone is permanently hosed.

  • HELP my iPhone wont restore!!!!

    I connected my iPhone to my MacBook and as usual he connects with iTunes.
    My iTunes asked for an update on the software of the phone. I confirmed and the process started.
    The update stopped but before finishing.
    I can't start up my iPhone and when I connect it to my iTunes he asks to restore.
    He starts restoring but then stops and gives an error 1611.
    Can somebody help me??? I have no idea what happend and how to restore this.

    READ ALL OF THESE NOTES THROUGH AND THROUGH TWICE before proceeding. You'll need to somewhat anticipate the next steps as you're doing this!
    1. Use a second computer and install iTunes... (DO NOT, I REPEAT, DO NOT uninstall iTunes from computer #1 (AKA) the computer you are having the issues with. (You may lose ALL of your iPhone info which is saved on computer #1. The info is already gone from your iPhone, so you will have to restore it!)
    2. On computer number 2, once iTunes is installed, hook up your iPhone. iTunes should tell you that it has found an iPhone in restore mode and it must be restored. Go through all of the steps until your iPhone is successfully restored. It should be very easy and iTunes will walk you through it. This will delete ALL of your info on your iPhone (which is really already lost) and it will get the iPhone back to the factory settings (just like it was the day you bought it)...
    3. If you keep getting errors saying the iPhone can't be restored, re-install iTunes on computer #2 and try again. (I REPEAT, DO NOT UNINSTALL ITUNES FROM COMPUTER #1) or any computer you may have synced your phone to previously.
    If reinstalling iTunes doesn't fix this and you still can not get the iPhone to restore, go to a 3rd computer and try until you get the iPhone restored to factory settings.
    4. DO NOT PLUG YOUR iPhone INTO COMPUTER #1 YET!
    Once the iPhone is successfully restored to its factory settings, walk back to computer #1. AGAIN, DO NOT PLUG IN YOUR iPhone YET!!
    5. On computer #1 open iTunes. Go to Edit/Preferences/Devices and check the box that says "prevent iPhones/iPods from syncing automatically". If this is not checked your iPhone may sync to a corruped restore point and you'll have to start over and re-restore your iPhone.
    *Note the device backup window on this screen. There should be at least one date and time from when you previously restored your iPhone. If not, you are probably screwed. Click OK and close that window.
    6. Plug in your iPhone and let it do whatever it does. Now, on the left hand side of iTunes RIGHT mouse click on your iPhone icon. Click "restore from backup"
    There will be a drop down menu that lets you select from your previous sync dates. AGAIN, if you haven't synced you could be screwed.
    Select a date from you which you think the iPhone will work, and click RESTORE.
    This should restore your iPhone back to that sync date.
    This worked for me!!

  • Help- 3rd iphone wont restore complete info from 1st iphone!!

    Hi
    I recently upgraded to the 3G (not the S) & managed to restore all my info from the original iphone to my new one. Unfortunately, i managed to smash up my new iphone & have now got another one. The problem is getting the info on my 3rd iphone, I never had a problem with my 2nd, so i dont get it, its not like i havent done it b4............Anyway, I backed up my very 1st iphone 2day then tried to restore my brand new one. Its takn around 4 hours & it seems to have restored everything EXCEPT the App store & facebook application. As i have no App store, i cant re download the facebook app. I dont understand what ive done wrong???? I just want my facebook app back! More importantly, I want the App store on m iphone but cannot be doing with restoring all again...any idea welcome PLEASE!!!

    As this is an Apple forum you really can't get help for this problem here. Google is your friend (pr Ping)

  • HT201210 my iphone is locked when i restore my iphone?how it is solve the problem?

    my iphone is locked when i restore my iphone.how i do unlock my iphone.plz  give me the solution.

    If you mean that you restored your iPhone and it is now locked to
    a wireless carrier other than the one you were using, that happens
    when an iPhone is hacked/modified/jailbroken. Contact the carrier
    to which the iPhone is currently locked to see if they offer unlocking
    and if you qualify.
    Be advised that the process used to modify/hack the iPhone may have
    rendered the iPhone incapable of being legitimately unlocked and even
    useable.
    Where did you get this iPhone? What does it say when you look at
    Settings=>General=>Carrier?
    If that is not what you mean, post back with more details so someone
    can offer assistance.

  • HT201210 My iPhone will not update or restore from iTunes. It's frozen

    My iPhone will not update or restore from iTunes. It's frozen

    You may be in a recovery mode follow this article http://support.apple.com/kb/HT1808
    If you have a backup you can restore your contents by following this article
    http://support.apple.com/kb/HT1414
    Good Luck!

  • HT201210 iphone wont restore, helppp

    I have a iPhone 3GS and I was on my phone and then I received a text message a few minutes later and my phone just cut off and went black and wouldnt turn back on, so I plugged it into my laptop and it said my phone needed restoring. I tried restoring it and everytime it has came up with different errors and I have done all the things the apple website has said and nothing it working, please could someone help?

    See this link --> http://support.apple.com/kb/TS3694#error2001

  • Iphone wont restore or do anything at all.

    The Problem:
    I Recently charged my iphone after the battery had become completely flat and had problems getting it back to work. Then Turning it back on I get the screen which says emergency calls only and connect to itunes also to restore and visit www.itunes.com/support and says this over and over in different languages.
    When connecting to itunes it thinks for a little while, then says I cant connect to itunes because the sim card is locked and I am unable to unlock the phone with my pass code because the phone wants to be restored and wont turn on.
    What I Have Tried:
    Turning off for 8 hours
    Charging for 1 hour
    Soft Reset
    Hard Reset
    Downloading the latest version of itunes
    Any help would be greatly appreciated before I try the last step which is loosely tossing the phone against a wall. Thank you again James.

    The SIM recognition issue can sometimes be resolved by removing the iPhone’s SIM card, then connecting it to your computer and restoring. iTunes may then reload the iPhone software successfully, after which you can re-insert the SIM card and attempt syncing with iTunes.

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