HT201263 I followed every step (twice) to the letter to try to restore my ipad to no avail. It is stuck on the usb cable icon (yes it is charged), please help.
I have follwed every suggested step (twice) to restore my ipad to no avail. It is stuck on the usb icon (yes it is charged), please help.
Did you try restoring using Recovery Mode? Sometimes you have to perform the steps a few times before it works.
http://support.apple.com/kb/ht4097
If that continues to fail, how about DFU mode?
http://osxdaily.com/2010/12/04/ipad-dfu-mode/
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But definently not my itunes library and Playlist
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ByteMeNow wrote:
Where soes someone go to get offical help wth Apple iTunes?
You would call Apple Support, for which you would probably be charged for the support.
Note that just because those CDs work with your old computer doesn't mean that it's still not an issue with those CDs and the burner in your newer system. Some CD brands just don't work well with some optical drives. If you haven't tried a different brand, and if you're using CD-RW trying CD-R, I would suggest you give that a try just to eliminate that possibility.
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I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help
Hi chiekoo,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error21
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
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Hey,I've got a problem on my iPad mini for a few days now?My iPad is in recovery mode at the moment and I Cannot restore my Ipad with iTunes...Can anyone help me with the solution?Each of your helps will be appreciate...Thanks for all the helps...
Follow step 1 to 6 closely to recover your iPad.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times -
I can not attach any files to email or Facebook. When I go to "browse" the window comes up and disappears immediately. I updated browser and Adobe Flash. Restarted computer and zapped pram. any ideas? Please help!
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only Guest login created by Find My Mac.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. The Guest login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
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Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
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Test while in safe mode. Same problem(s)?
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I just got an HP Stream 8 tablet with Windows on it. I have a Mac desktop running 10.6.8. I set up Home Sharing by making sure both had the same version of iTunes and I authorized the new tablet (desktop already was). (I haven't exceeded the number of authorized computers.) I would like to take some of the playlists I have on my desktop Mac and copy them into iTunes on the tablet. I hooked up the tablet to my desktop with a USB cable but wasn't able to get it to copy. I do not have WIFI....is there a way to do this by just having the tablet hooked up via the USB cable? If so, can someone please talk me through the steps necessary to do that? Thanks!
Did you erase the machine and set it up with your accounts or is the previous user still on it?
Please note that Mountain Lion is far from being an app, it is your Macs operating system.
You might benefit from reading this: www.apple.com/support/switch101/ -
My delete button in my to do's closes the app. I've closed all the background running apps and have restarted my phone and even tried syncing to my iTunes. It's driving me nuts. Please help!
Will not complete a sync without crashing and saying cannot read to the device or something to that effect.
That sounds familiar.
Just doublechecking ... have you worked through the suggestions from the following document in the course of your troubleshooting to date?
[What to do when Windows displays a blue screen error message or restarts when syncing the iPhone or iPod touch|http://support.apple.com/kb/TS1502]
(The stuff I was worried about in my initial reply has since been documented in its own troubleshooting document. Some of the symptoms of that are covered in: [iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store|http://support.apple.com/kb/TS3441] ) -
I have an original Ipad, I tired to update it, but during the update it gave me an error message (1602) an now it just has a picture of itunes and a ubs cord? Please help!!
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I download the new update for my iPod on my pc but now it's stuck on the recovery mode! No jailbreak. I don't want to restore it because I'll loose all of my photos... HELP
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My iMac seems to have frozen during the update- how long should I expect the update to take? The 'installing software update' bar is still showing itself working but has been stuck in the same position for over an hour. Any thoughts?
Update2: There is something very wrong with wireless on mountain lion recovery. I don't know what the problem is, but this link may explain:
http://osxdaily.com/2012/08/10/os-x-mountain-lion-10-8-1-beta-released-for-dev-t esting-may-include-wi-fi-fix/
Wireless recovery would start out with over 25 hours estimated and kept on failing. It turns out to be a two step process of downloading a few Mbytes then a 4Gbyte .dmg file, but I couldn't even download the Mbyte file. I bought the thunderbolt to gigabit ethernet adapter, plugged it in, restarted recovery and download of a little more than 4Gbytes took less than an hour. My limiting factor was probably comcast home internet rate of 12Mbps. The wi-fi wireless connection should be able to do over 100Mbps, so wireless shouldn't be much slower than wired, except wi-fi wireless is broken. Now that ML is installed and updated, wi-fi seems fine now, as I am using it right now, but I haven't tried downloading a big file yet.
Don't use wi-fi wireless for Mountain Lion recovery. -
I updated to the latest version of Itunes and my Ipod touch froze up with a picture of a usb cable and the i tunes logo
Well the answer I gave you didn't solve the problem. Is the USB cable and the iTunes logo still on the iPod screen? You could start the "fixing process" by rebooting your computer, connect the iPod again, launch iTunes and see if anything happens.
This article may prove to be helpful. there are many steps that you can try to get the iPod running again.
http://support.apple.com/kb/ts1275
Message was edited by: Demo
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