HT201263 It is normal, when your ipad is in recovery mode and your itunes is updating software and my ipad screen back to the apple logo??
It is normal, when your ipad is in recovery mode and your itunes starting downloading 1 item (ipad software update) and in few minutes my ipad screen back to the apple logo?? It is ok ?
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using one of these programs to place the iPod in recovery mode
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Similar Messages
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When I updated to iOS 8.1 on my iPad 2 it failed when installing it's in recovery mode and when I go to iTunes to restore it downloads the update to about 900 Mbps then gives me error 9006
Hi Willy,
Welcome to Apple Support Communities.
The article below provides information about specific update and restore alerts, including the 9006 alert that you saw when attempting to update your iPad 2 to iOS 8.1. Try using the instructions provided to see if the issue is caused by a conflict with the security software on your computer.
Resolve iOS update and restore errors
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
I hope this helps,
-Jason -
I haven't been able to find any answers that solve my problem. My Ipad will not leave the Apple logo. I hold both buttons and the screen goes black and then the Apple logo immediately pops back up. I can't get the red slider screen at all. No matter how many times I hold down both buttons the screen goes black and then the Apple logo pops right back on.
Before you do anything else, try charging via a wall outlet for a while, since its off. Then try turning it back on.
When you put the device into recovery mode it allows you to restore the device when no other options work. You do risk losing everything currently strored on the ipad itself. Hopefully you've performed regular backups either via itunes, icloud or both. Evern if you have synced content to either of those, you may not lose everything. All previous purchases have been saved in the itunes and app stores, so you can dowload them again.
while the ipad is off, press and hold the home button and plug the usb cord into the ipad. You should see a message pop up on the itunes window on your compoter screen that state it has discoverd an ipad in recovery mode.
You should now be able to restore -
When restarting my iPad 1 freezes on the apple logo. It even does when I try and do a reset by holding power and the hold button for 10 seconds.
If the reset doesn't work, you have to force the iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
I turned off my iPad, but when I went to turn it back on, the apple logo just stays there. It's been there for 10 minutes, and hasn't gone away. Help please.
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
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iPad stops responding, showing the Apple logo only,i tried to place into recovery mode and attempted to restore again but after downloading the software, it brings error in downloading s/w message.can anyone help please.Thanks
http://support.apple.com/kb/TS3694#error14
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
I recently wanted to update my phone and so when i put it in recovery mode and tried to set it up it said that i had to enter the apple id that i used to set up the phone the first time but i dont know the information to my old account what can i do?
You will need to remember or find the id that you used, without it you won't be able to re-activate your phone - if you are on the activation screen then does that show the first letter of the id and the email provider's name ?
Do you know if you have any of the account's downloads in computer's iTunes library - if you do then you can get the id form that : Recovering a forgotten iTunes Store account name.
If not then see if you can find it via http://appleid.apple.com : Apple ID: How to find your Apple ID. -
Can someone please help with my issue listed - My ipod 4G wont go past the apple logo when I turn it on - it will stay on the apple logo for few min, then blanks out and back to the apple logo. Tried reset option/troubleshoot several times. Also wont show up on computer at all when I plug in to USB.
Any tips are very much appreciated.Place the iPod Touch into DFU mode. This will be similar to what the factory would do to install the iOS onto new iOS devices.
Placing it into DFU mode will allow you to "format" and install the current iOS for that device.
To place your iOS device into DFU mode.
First connect you iOS device to you computer.
Open iTunes if not already open
Now turn off your iOS device using the power swipe.
Press the home and sleep button on your iOS device for 10 seconds.
Release the sleep button but carry on holding down the home button. For another 10 seconds.
Your iOS device should now be on DFU. Click on restore and iTunes will download the latest iOS for your device.
Hopefully that sorts it if not, you will have to go to a service centre or call Apple Care up and get them to collect it and repair it. (replace it) Or go into an Apple Store. -
My iPad is stuck with the apple logo!!! Please help me
My iPad is stuck with the apple logo. it just shut off, and I turned it on, and the apple logo won't go away. sometimes the screen goes black, and then the apple logo shows back up. Help!!!!!!
Have you tried rebooting your iPad?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that does not work, you can try restoring your iPad iOS Software.
iTunes: Restoring iOS software - Support - Apple
Make sure that you read the article all the way through and pay attention to the last part that talks about using recovery mode. -
There is always a blue screen appears after the Apple logo during the booting process. And then everything is back to normal. What is this thing? Is there something wrong with my screen or something?
Nah - that's just the normal boot process.
Clinton -
Why does my Ipad 2 keep going black ahd back to the apple logo. It eventually goes to the home screen and allows me to try something else but after about 30 seconds it happens again. I have already rebooted several times?
Make Sure iOS is updated to the latest version
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings -
my ipad 2 shut off and now all I get is the apple logo and a spinning circle
Try holding down the home button and the sleep / wake button at the same time to restart the iPad .
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What can i do to get my phone working. It went to a black screen when I was playing a game. I pressed the power and home button then it showed the apple logo and went back to a black screen. Doesn't came on, show a charging sign, read on iTunes.
Press and hold the home and power buttons for 15-20 seconds until the white Apple logo appears.
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iOS 7.02 update made my iPad stay frozen on the appl logo. What's more, a factory update in DFU mode won't work either, I get error code 3194 - any tips on what I should do? It is an iPad2 on iOS 5 something, the one just before Apple removed YouTube...
iOS 7.02 update made my iPad stay frozen on the appl logo. What's more, a factory update in DFU mode won't work either, I get error code 3194 - any tips on what I should do? It is an iPad2 on iOS 5 something, the one just before Apple removed YouTube...
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I tried to restart my ipad. Instead of the apple logo coming up, the wheel has circled for hours. I don't know what to do about this. Can anyone help? Thankis.
Hard Reset.
- Hold down the Home Button (Circle button with White Square in it)
- Wait for the 'Slide to Unlock' screen pops up
- Test to see if the issue is resolved.
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