HT201272 I pre-ordered a book. Will not download. When I follow the instructions and click download is states you have already purchased. Any ideas??
P re-ordered a book from the app store. notified to download. When I follow the steps to download it states you have already purchased. Any ideas??
Does it show in the Purchased tab in the iTunes store app on your phone, and/or the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes ?
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My hard drive burned up and had to be replaced. When I tried to sync my IPhone after my computer repair, the phone says it's syncing and the icons spin, but nothing happens. In a few seconds a message appears saying it will sync the next time my computer is available. I have gone through the instructions and procedures for syncing four times and can not get the thing to sync. Apparently the phone hasn't synced in a long time. What do I do to sync my phone again?
jrmetzger,
iOS runs on iPads and iPhones; OS X runs on Macs.
Given your situation, I’d highly recommended that you purchase a SATA-to-USB adapter, so that you can test both your old disk and your new disk externally, since it might be that the problem is due to a faulty internal SATA cable rather than due to faulty disks. -
I bought a app on the App Store and when I try to download it says "you have already purchased this all, it will download now with no additional charge"
I had same problem. All that was next to app was the cloud icon (ie.not 'open') and kept getting same message when trying to download. I found this fix on another discussion that worked wonderfully for me. The guy who found this deserves credit:
1) Open iTunes and go to the iTunes Store
2) Click on your account ID in the upper left-hand side of the window and select account from the drop-down
3) You may have to enter your password, but will then be shown the Account Information screen
4) Look at the top of this screen for a section indicating you have a pending download and click download
5) Either install via sync or on your device itself
I just re-clicked on the cloud in the app-store on the device and it finally worked! It must have been in some sort of app-limbo. -
My address book will not show when I click on the TO or CC button, a mozilla page does open but there is no content. My E-mail accounts work fine on other computers. It also works fine on this computer if I use Explorer instead.
"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"<br />
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"<br />
<br />
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).<br />
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]<br />
Your plugins list shows outdated plugin(s) with known security and stability risks.
* Shockwave Flash 10.1 r53
* Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Update the [[Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Adobe Reader]] plugin to the latest version.
*http://get.adobe.com/reader/otherversions/
You can also try to disable the "My Web Search Plugin Stub for 32-bit Windows".<br />
See [[Troubleshooting plugins]]
http://www.safer-networking.com/removemywebsearch.php
http://www.pchell.com/support/mywebsearch.shtml - PC Hell: My Web Search Removal Instructions -
Upgraded to lion and now songs and books bought on my Mac will not open on my iPad....songs are " waiting" forever and books will not open when
selected. Thanks for any help anyone might be able to provide.Upgraded to lion and now songs and books bought on my Mac will not open on my iPad....songs are " waiting" forever and books will not open when
selected. Thanks for any help anyone might be able to provide. -
One of my audio books will not play. My music plays. And my other audio book plays. When I try a listen "the singularity is near", It does nothing. I try and move he cursor to the middle of the track and hit play, but it moves back to the beginning, and still does play. How do you report a problem with a mandatory apple app?
Audiobooks purchased from Audible.com. They play on iTunes on my computer. They have been playing on my iPod Classic until two days ago. I'm in the middle of two books and now one does not keep track of where I am and the other does not play. I also have other books not playing on the iPod that use to play. They all play on iTunes on my computer.
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HT4059 My book will not download
My book will not download, have tried reassessing again from 'purchases'
I have a problem similar to yours . I have bought a book and I was not experienced with the iBooks app , so I couldn't find the book I bought although it was already in my library I downloaded that same book again . Then once it started downloading it never started or stopped its only shadowed . I can only move the book around.
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Books will not download. Account is fine as I can download music and movies
I am having the same issue.
I bought a book through Ibooks on my ipad. Received the message "book is downloading. when download is complete book will be in library". The book never showed on my library shelf. Repeated attempts to buy and download the book leads to the same error message. I attempted a different book to buy and download and received the same message on that. Powered Ipad down and then powered back up, and tried again to download but again the same message. Went to my Mac, accessed Itunes, the book wasn't there. I tried to download the book to Itunes and received the same message. Should I try deleting the Ibooks app on my ipad and reinstalling it? Would that delete all my 350 book purchases or would they remain on Itunes where I could then transfer books back onto my IPad when the issue was resolved? -
Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions. I recently upgraded to OSX Yosemite 10.10.1. I also have an Apple ID that works with iTunes and would like to keep it as my primary.
To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
Apple address book is not responding -can i delete the application , and then reinstall it
on my imac apple address book is not responding -can i delete the application and then reinstall it - all contacts are backed up to icloud
If you have in mind backup, I would not count on iCloud backup, just go to ~/Library/Application Support/Address Book. In Lion, ~/Library is available by pressing Option key when selecting Go while in the finder. Backup that folder.
Deleting that app will create further troubles. When a basic Apple app bahaves like that, you should better identify why it behaves like that, it may mean a more serious system issue. Is this the only app, which presents this problem? If yes, rather delete its associated plist file in ~/Preferences (the same location, press Option when selecting Go).
Do regular backups of your data, choose a backup app you consider appropriate and proceed. When you are familiar with its reactions, you may then ‘play’ with deleting the partition and install/reinstall. -
Hello, I am trying to use a photo,that I've opened up in pages on a blank landscape, taken from my camera roll and use it as album cover art. All the custom text's will not paste when I copy. Pic and texts are saved as a PDF, how can I paste the doc ?
Hello, I am trying to use a photo,that I've opened up in pages on a blank landscape, taken from my camera roll and use it as album cover art. All the custom text's will not paste when I copy. Pic and texts are saved as a PDF, how can I paste the doc ?
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View only works in one direction,will not change when I turn the phone
view only works in one direction,will not change when I turn the phone
Is the rotate lock on?
http://appletoolbox.com/2013/03/iphone-ipad-or-ipod-screen-will-not-rotate-fix/ -
Macbook Pro 13" will not sleep when I shut the lid
Hello Community,
This is my first time using the forum. I have a macbook pro 13" 2009 model. Recently I had my MBP connected to an external monitor. I shut the lid while it was connected to the monitor and forgot to turn off my bluetooth mouse. Later that night the mouse was bumped, waking my macbook and setting it to clamshell mode. I put it to sleep again, opened the lid and woke it, but the LCD on the laptop did not turn on. I reset the PRAM and the NVRAM with no luck. I disconnected the monitor, rested the P/NVRAM and it would boot with the laptop screen and once everything was loaded my screen went black and then went to sleep on its own. I tried powering on and off using the P/NVRAM key commands...and nothing. So I opened the bottom case and physically disconnect the battery, reconnected the battery, put the bottom plate back on and powered it up. The screen began working again, now I have a new problem, the MBP WILL NOT sleep when I shut the lid anymore. I even reinstalled the OS and still no luck? If anyone has anything helpful that I could try to get this feature working again it would be much appreciated. If there is some terminal command I could try or some other troubleshooting method. I even put a magnet by the right side of the keyboard to try to trigger the sleep switch.
Any advice would be appreciated.I resolved my issue in a very unlikely way. In my earlier post I mentioned that I wiped my hard drive and was starting from scratch. Well I reinstalled windows 7 through bootcamp and it fixed my sleep issue. That's right folks...Windows fixed my mac. I think that it was an EFI issue. I think this because windows 7 uses EFI and during installation it must have reset the sleep values to normal. I feel when you reinstall Mac OSX the EFI partition on the drive should get wiped and reinstalled as well. I also feel that apple should have an option within System Prefs for the user to select what the way is that the computer responds when the lid is shut instead of the ritual of trickery and problems that the clamshell mode can cause.
Hope this helps someone. -
I have an old version of InDesign CS5, have not used in a while..about a year. It will not load nor allow me to uninstall and reinstall, please help. I have original discs and serial number. How can I fix this?
CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
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