HT201272 My App Store isn't show on my previous purchases

What should I do?

Do you mean that your previously purchased apps don't show in the Purchased tab in the App Store app on your iPad ? You are logged in with the correct account and you haven't changed countries since buying them ? Have you tried tapping on your id at the bottom of the Featured tab in the app and logging out of your account and then logging back in and seeing if they then show ?

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Mac app store isn't showing on dashboard - where has it gone?

My mac book (OS 2x) shows that its software is uptodate but there is no "Mac App Store" on my dash or in the Apps folder. I don't know where it has gone but I'd like to upgrade the OS to Lion & don't seem to be able to do this without going throuh the Mac App Store... any ideas?

If you're running Mac OS X 10.6, run the 10.6.8 combo updater.
If you're running Mac OS X 10.4 or 10.5, purchase 10.6 on DVD.
OS 2.x is for iPads and similar devices, not Macs.
(61586)

HT4528 I've had my iPhone for about a year now, but for some odd reason the "App Store" isn't showing up on my phone and I can't install/delete any apps. Help?!

So I've had my iPhone 4 for almost a year now and I've never faced this problem. I cannot access the app store because it isnt on my phone.

Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com. Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

The App Store isn't showing on an iPad.

Restrictions are disabled. When I turned on Restrictions "installing apps" is greyed out and cannot be changed. How can I fix this?
Thanks

e030 wrote:
Yes. Both when Restrictions were off, and then I turned them on.
As above, in the restrictions on setting, add apps was greyed out.
Understanding Restrictions > http://support.apple.com/kb/HT4213

Itunes app store is not showing screen shots (windows 7)

Hi,
Over the last few weeks it seems the app store isn't showing screen shots when i click to see more info about the app. I've been looking at ipad apps, sometimes i get some screen shots but mostly i dont. I've read a thread about resetting the cache in preferences but this didn't work.
Its really harsh not being able to see screen shots before you purchase.
Any ideas!?
Thanks!!!!

Having the same issue as OP. iPad only apps don't show any screen shots in iTunes or on the Web, but i see them on iTunes Connect. Mac App Store applications are showing their screen shots just fine as are iPhone apps.
Does this have something to do with widescreen on iPad, retina display?? We used high quality screen shots for our applications, the best quality the developers guide mentions.
We double checked the Developers Reference Guide for specifications on screen shots and tried 3 of the suggested formats(JPEG, TIFF, PNG) with reso 1024x768 px but nothing has changed since thursday (june 23rd) last week.
0%       iPad applications show screen shots on the iTunes store for me as I write this.
100%   iPhone applications show screen shots.
100%   Mac App Store show screen shots...
Anyone have any more to add? suggestions?
I have already entered a bug report for this.
Here's a few things that have worked for others althought they have not worked for me. These are pulled from this community forum.
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Re: App Screenshots not showing <https://discussions.apple.com/message/12174836#12174836>
Aug 29, 2010 2:01 AM (in response to Glynnister <https://discussions.apple.com/message/11645059#11645059> )
I just found the problem, open iTunes and select Preferences > Advanced > Reset cache. This helped me, I been having the same problem for the past week.
iMac, Mac OS X (10.6.4), 2.66 GHz Intel Dore 2 Duo
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Re: App Screenshots not showing <https://discussions.apple.com/message/12412449#12412449>
Oct 11, 2010 10:59 PM (in response to Glynnister <https://discussions.apple.com/message/11645059#11645059> )
I tried doing
iTunes > Preferences > Advanced > Reset cache
but that didn't work for me even with restarting iTunes afterward.
However, here's what did fix the problem. Launch
/Applications/Utilities/Java Preferences
Under the 'General' tab click both of the "Restore Defaults" buttons.
Changes take effect after re-launching iTunes.
Mac Pro (early 2008), MacBook (late 2007), iPhones 4 + 3G, Mac OS X (10.6.4)
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Re: No App screen-shots in iTunes? <https://discussions.apple.com/message/11638491#11638491>
Jun 9, 2010 2:21 AM (in response to Bulbatron <https://discussions.apple.com/message/11638308#11638308> )
iTunes uses the same Web Engine as Safari to display the store, so the Safari update could be the issue.
Try running Repair Permissions, it is in the Disk Utility software that is in your Utilities folder.
24" iMac C2D 2.8Ghz, Au MacBook 2.4Ghz, 16GB iPhone 3G, Mac OS X (10.6.3)
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HT201272 why is itunes app store still showing prices for previous purchases?

I have not had this problem until recently. prior to today, I could go into iTunes App Store and a show or movie I already own is available for download but now it shows the cost. I dare click on it for fear of being double billed. This is frustrating because iTunes just started allowing us to access our purchased content without connecting to the computer and downloading them as often as we wanted. Is this problem affecting others or just me?

I started having the same problem yesterday.
In fact, I just now downloaded a free app. With the app now on my PC, it still shows that it is "free" rather than "downloaded" on the iTunes app page. I moved the .jpa file out of the default folder, and refreshed the app page in iTunes. Similarly, it does not show a "download" option like it should. It makes re-downloading apps that I have paid for in the past difficult if there is not the "download" bar to indicate that I am entitled to the app.
It's probably related, but at one point last night I had a bunch of apps with available updates. I tried to go to the iTunes page on my PC to view the apps with updates. At that point I got a pop-up window stating that I did not have any updates available, and it has been zero ever since. I did not download the updates, nor did all of the apps disappear from the iTunes catalog.
I have an iPad 2 and recently got an iPod Touch. I want to re-download some non HD apps for the Touch that I ditched for HD versions on the iPad. I, too, do not want to be re-billed.

Ipad app store no longer shows updates

ipad app store no longer shows updates. was working fine until a couple days ago - whwt can I do?

If you are getting the blank app update screen, many people are having this problem over the last couple of days.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.

App Store badge count shows the wrong number in iOS 8.0.2

Just updated to iOS 8.0.2 on both my iPhone 5 and iPad Air and the App Store badge app count still shows the number of apps that had updates even though they were updated when syncing with my Mac.
When you launch the App Store it quickly shows "Update" for a number of apps before then showing "Open"
Anyone else got the same issue or know how to fix it?

Had the same problem with upgrading to 8.0.2 and then having app updates occur while syncing with iTunes - although just for the iPhone not iPad - not sure what I did differently if anything. The badge number on the phone was wrong until I got an over-the-air update notification which reset the badge number. I uploaded the app over-the-air and now there is no badge number (I would assume until the next update). Will try a sync again with iTunes to see if it was something new with iTunes - or just an odd combination of updating to 8.0.2 in conjunction with app updates.

App store doesn't show Mac OS X Lion 10.7.3 as purchased and will resell it to me has anyone else noticed this?

The Apple app store doesn't show Mac OS X Lion 10.7.3 as purchased and will resell it to me. I bought this computer (early 2011 macbook pro 17 in) new in oct 2011 it came with Lion installed has anyone else noticed this?

Barney,I did as you suggested and emailed app store support qutioning why the app store didn't recognize my OS LION software as purchased even though all of the iLife apps that came bundled with it are recognized as PURCHASED and here was the email response from robert@ the app store....< I understand that you are trying to re-install the OS X Lion as you had a Hard Drive crash but it is not showing as purchased from your Mac App Store purchase pane.
As the Mac OS X Lion was pre-installed to your computer , it will not be recognized as purchased in the Mac App Store, and because of that it is not available fro re-download for free. Also, computers that come preinstalled with Lion do not ship with the disk.
Dana, not worry as OS X Lion has a self recovery feature.
This article will guide you on how to re-install OS X by Lion Recovery :
OS X Lion: About Lion Recovery
http://support.apple.com/kb/HT4718
This article may also help you on the recovery process:
OS X Lion: About Lion Recovery Disk Assistant
http://support.apple.com/kb/HT4848

I deleted all Apps on iPad as they were associated with an out of date Apple ID and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.

I deleted all Apps on iPad as they were associated with an out of date Apple ID (which I have forgotten the password) and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.

Why don't you explain what happens when you try to delete these two apps that are showing that they need updates. You can only delete them if they are actually installEd on the iPad. Are they on the device?

I am not able to download any application from the App Store it is showing the the message that your account is not for US store to download the application switch to Indian store

I am not able to download any application from the App Store it is showing the the message that your account is not for US store to download the application switch to Indian store

This article explains how to change the iTunes store country on your phone: http://support.apple.com/kb/ht1311.

My app store suddenly started showing contents in chineese/japaneese instead of english.

hi
my app store is suddenly showing me content in chineese or japaneese. i m using emirati store, but now even the app search is not showing any app from this region. i tried restarting the phone, but of no use. i dont want to reset my phone. is there anything else i could do?

Did you by chance change your Country/Region for the App Store?
Settings > iTunes and App Store > Apple ID > View Apple ID > Password
Hope that helps

HT1338 Tried upgrading to 10.8.2. It failed the upgrade. Currently the Software version shows " System Version: OS X 10.8.1 (12B19)" . But App store does not show 10.8.2 as an update

Tried upgrading to 10.8.2. It failed the upgrade. Currently the Software version shows " System Version:
OS X 10.8.1 (12B19)" . But App store does not show 10.8.2 as an update

You can Contact MAS here.

I just purchased a MacBook Pro Retina. Checked my OSX and it is version 10.8.1... trying to find a way to upgrade to a higher version. In the app store it doesnt show the update nor downloading the new Mountain Lion OXS doesnt work. Please help

I just purchased a MacBook Pro Retina. Checked my OSX and it is version 10.8.1... trying to find a way to upgrade to a higher version. In the app store it doesnt show the update nor downloading the new Mountain Lion OXS doesnt work. Please help

hienn,
Not yet. There was an upgrade page to 10.8.2 for the late 2012 models but it's down now. I have to assume that Apple pulled it because of some bugs. I would look for something next week, more likely than not. In the meantime, the OP should be good with 10.8.1 until the update shows up again.
Clinton

I'm now at Sudan. I'm from Bangladesh. After coming Sudan I can't download/install any application from apps store. It shows error code-1009. Now what to do ? can anybody help me....?

I'm now at Sudan. I'm from Bangladesh. After coming Sudan I can't download/install any application from apps store. It shows error code-1009. Now what to do ? can anybody help me....?

Are you trying to download apps from the Sudan app store? If so, you have to have a valid credit card and billing address in the country of the app store to purchase from that app store.
Some countries also have restrictions on the apps and functions allowed in their countries.

HT201272 My App Store isn't show on my previous purchases

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